E-commerce Order Management Executive

You will be joining Ensemble, a brand that has been a destination concept store for over 30 years, known for its fashion curation and showcasing the design talent of tomorrow. The brand is committed to championing traditional Indian craftsmanship, sustainability, and bringing beauty and harmony to people and the planet through its clothing collections. As an E-commerce Order Management Executive at Ensemble, you will be responsible for handling online orders and ensuring smooth order processing and delivery. Your role will involve coordinating with the Head of E-commerce and other team members to streamline the order management process and provide a seamless shopping experience for customers. Key Responsibilities: - Manage and process online orders efficiently and accurately - Coordinate with logistics partners for timely delivery of orders - Handle customer queries related to orders, shipping, and returns - Monitor inventory levels and ensure product availability on the e-commerce platform - Collaborate with the marketing team to promote special offers and deals on the website Qualifications Required: - Minimum of 2 years of experience in e-commerce order management or a similar role - Strong attention to detail and organizational skills - Excellent communication and interpersonal abilities - Proficiency in using e-commerce platforms and order management systems Please note that no additional details about the company were mentioned in the provided job description.,