14 E-Commerce Management Jobs

Company Overview NeceSera renowned for producing versatile, buttery-soft loungewear designed for today's busy multitaskers. Our commitment to sustainability is reflected in our sustainable fabric processes and water recycling initiatives. Located in New Delhi, our team thrives on creativity and innovation, always looking for new, talented minds to join us in making a difference in both lives and the environment. Job Overview NeceSera is seeking an experienced E-commerce Manager to join our enthusiastic team in New Delhi. The ideal candidate will be responsible for driving our online sales and enhancing the overall customer experience on our platform. This full-time position requires an individual with a strong background in e-commerce and a passion for sustainable fashion. Qualifications and Skills Proven experience in e-commerce management, with a strong understanding of the retail apparel and fashion industry's dynamics. Strong analytical skills and ability to interpret web analytics to drive decision-making and optimize online sales. Demonstrated ability to manage and improve customer journey maps to enhance user experience and increase conversions. Excellent project management skills with the ability to handle multiple priorities and projects simultaneously. Strong communication skills with the ability to collaborate effectively with internal teams and external partners. Must have strong problem-solving skills and the ability to innovate solutions that drive ecommerce growth. Roles and Responsibilities Develop and execute strategic e-commerce plans to achieve sales targets and drive profitability. Manage and optimize our online presence, ensuring an engaging and effective user experience across all channels. Collaborate with marketing and creative teams to develop and implement promotional campaigns. Monitor website performance metrics and KPIs, analyzing data to recommend improvements and increase efficiency. Coordinate inventory management and fulfillment processes to ensure timely and accurate product delivery. Lead efforts to increase traffic, conversion rates, and average order value through innovative strategies. Identify new market trends and opportunities for growth, staying ahead of the competition in the fashion e-commerce space.

Key Responsibilities: Product ListingsCreate, update, and optimize product listings on multiple ecommerce platforms (Amazon, Flipkart, Myntra, etc.) including accurate product descriptions, pricing, and high-quality images. Order Management Monitor and process customer orders, ensuring timely fulfillment, accurate invoicing, and efficient delivery. Inventory Management Track stock levels, update inventory on online platforms, and work with the warehouse team to ensure products are available for sale. Customer Support Respond to customer queries, resolve complaints, and handle returns and refunds in a professional manner. Sales Optimization Implement strategies to increase online visibility, optimize SEO, and boost conversion rates on ecommerce platforms. Data AnalysisTrack, analyze, and report on key performance metrics (traffic, sales, customer behavior) to evaluate the effectiveness of ecommerce campaigns and suggest improvements. Marketing Collaboration Coordinate with the marketing team to plan and execute digital marketing campaigns, including social media promotions, email marketing, and paid ads. Competitor AnalysisKeep an eye on competitor products, pricing, and promotions to stay competitive in the market.

Product Listings: Create, update, and optimize product listings on multiple ecommerce platforms (Amazon, Flipkart, Myntra, etc.) including accurate product descriptions, pricing, and high-quality images. Order ManagementInventory Management: Track stock levels, update inventory on online platforms, and work with the warehouse team to ensure products are available for sale Customer Support: Respond to customer queries

We are hiring E-commerce Account Manager with experience in online platforms (Amazon, Flipkart, Meesho). Must handle listings, promotions, sales metrics, and account renewals. Excel skills required.

Key Responsibilities Lead and manage the E-Commerce Sales Team to achieve revenue targets. Develop and implement sales strategies for Amazon, Flipkart, and other e-commerce platforms. Optimize A++ Content, Brand Store, and Infographics to enhance visibility and conversions. Analyze sales performance, conversion rates, and market trends to improve results. Train and guide the team in listing optimization, PPC campaigns, and customer engagement. Coordinate with marketing, operations, and inventory teams for a seamless workflow. Resolve customer concerns and maintain high satisfaction levels. Ensure proper documentation of sales reports, performance tracking, and market analysis. Requirements Experience: Minimum 3+ years in E-Commerce Sales/Leadership. Education: Bachelor's degree in Business, Marketing, or a related field. Skills:Strong knowledge of Amazon, Flipkart, Shopify, and other e-commerce platforms. Expertise in A++ Content, Infographics, and Brand Store Optimization. Strong leadership, analytical, and problem-solving skills. Hands-on experience in product listings, PPC campaigns, and CRM tools. Customer-focused approach and the ability to drive sales growth

Role Description The eCommerce Client Services (eCS) business offers global support for our clients to execute trades across various Electronic Trading Platforms. Asset classes supported include Foreign Exchange, Listed Derivatives, Fixed Income and Money Markets.Business hubs supported include London, New York, Frankfurt, Tokyo, Singapore and Sydney and is supported by dedicated operational teams across the globe. Your key responsibilities To ensure processes are performed as per defined Key Operating Processes. To escalates unusual activity (high or low volumes new client activity, slow systems, delayed approvals). Work with internal stake holders (Sales and Traders) and ensure the client trading profile is accurate. To enable and amend and off-board Client trading profiles. Ensure that all our clients can access front end trading systems promptly. Your skills and experience A thirst for new learning with flexibility to change and grow within the role. Willingness to be flexible in working in different shifts. Good communication and interpersonal skills. Willingness to take on responsibility and learn new tasks. Ability to work quick and accurately, even under tight deadlines. A well-motivated and enthusiastic team player. Expected to develop credibility and demonstrate integrity with clients and colleagues. Accurate, thorough and highly responsible with good attention to detail.

Key Responsibilities: Upload and manage product content, pricing, and offers. Monitor sales trends and returns. Coordinate with logistics and inventory teams. Analyze performance reports and suggest optimizations. Requirements: Experience with e-commerce portals. Strong Excel and data handling skills. Detail-oriented and good with customer communication.

We are seeking a dynamic and detail-oriented E-commerce Executive to join our team. The ideal candidate will have 3 to 5 years of hands-on experience in managing online marketplaces, optimizing product listings, driving sales performance, and coordinating with internal and external stakeholders to ensure smooth online operations. Key Responsibilities: 1. Product Listing Creation and Management: Create, upload, and maintain product listings on multiple online marketplaces. Ensure all product information, including titles, descriptions, images, and pricing, is accurate and compelling. Update listings to reflect changes in inventory, pricing, and product features. 2. SEO and Keyword Optimization: Conduct keyword research to identify relevant and high-performing keywords. Optimize product titles, descriptions, and backend search terms to improve visibility and search rankings. Implement SEO best practices to enhance organic traffic and sales. 3. Inventory and Order Management: Monitor inventory levels and coordinate with the supply chain team to prevent stockouts and overstock situations. Ensure timely and accurate order processing and fulfillment. 4. Performance Analysis and Reporting: Track and analyze listing performance metrics such as traffic, conversion rates, sales, and customer reviews. Generate regular reports to identify trends, opportunities, and areas for improvement. Use data-driven insights to optimize listings and drive sales growth. 5. Competitive Analysis: Conduct regular competitor analysis to understand market trends and identify opportunities for differentiation. Adjust pricing strategies and product positioning based on competitive insights. 6. Customer Service and Engagement: Respond to customer inquiries and reviews promptly and professionally. Address any issues or concerns related to product listings and orders. 7. Compliance and Policy Adherence: Ensure all listings comply with marketplace policies and guidelines. Stay updated on changes in marketplace rules and adjust listings accordingly. 8. Collaboration and Coordination: Work closely with marketing, sales, and inventory teams to ensure cohesive e-commerce strategies. Coordinate with external partners and vendors as needed. Qualifications: 3+ years of experience in e-commerce or marketplace listing management. Proficiency with e-commerce platforms (e.g., Amazon Seller Central, etc). Excellent analytical skills and ability to interpret data to drive decisions. Strong written and verbal communication skills. Ability to work independently and as part of a team in a fast-paced environment. Familiarity with inventory management and order processing systems.

Would you like to be a part of the adventure? We have a suitable opening in the LOreal Dermatological Beauty Division for the role of Senior Manager E-Commerce for specific e-tailers, based in Mumbai . You come with a relevant experience of 5 -7 years . In this individual contributor role, you will build, manage, and develop long-term Ecommerce relationships to achieve the targeted sales revenue by increasing the brands online presence, identify new e-commerce trends and opportunities for business growth and implement action plans. You will be responsible for the end-to-end management of the account. Key Responsibilities: You will be the expert on the e-accounts like e-pharmacies, pure play e-commerce players and liaising with commercial teams for e-tailers (online business of largely offline chains) by building a formidable relationship to drive agreed business growth and turnover. You will develop plan, KPI and goals for the account and implement Go to Market strategy with cross functional teams (E-brand managers, supply chain, IT) You will be responsible for business and market development and scope out opportunities for growth and key initiatives to leverage category growth and market share on the platforms. You will manage promotions along with brands - make brands partners in customer communication. Creates an annual business plan / e-trade marketing plan : taking into account levers of growth to achieve brand results (sell-in, sell-out, market shares) and the profitability of brands within the account. You will innovate and activate key launches, campaigns and collaborations with marketing and digital for impactful brand presence leading to business. You will ensure right presence on brands across top SKUs discoverability, build customer experience through brand stores and product page details and compelling reasons to drive purchase. Ensure Medical UX execution and adherence on platform. Ensure correct elements across platforms like Medical Labelling, Dermo Category, HCP services etc. You will do market intelligence and competitive landscape mapping thereby identifying new e-commerce trends and opportunities. You will drive efficiency and effectiveness across supply chain and customer care through accuracy in demand forecasting and setting supply chain and logistics processes. Analyse and interpret Ecommerce partners sales report to identify strengths, weaknesses and business opportunities. Able to get more data insights from platforms to fuel it in the business strategy Key Deliverables (Illustrative): Business delivery of turnover and market share as agreed Onsite presence for all brand SKUs availability and right presence Increase sale from the new launches Execution of promotional campaigns with increased effectiveness Data Capturing from the platforms in agreed formats in a fixed frequency. Handles specific sales events Ensure sufficient level of stocks with E-retailer Key Competencies: A confident and articulate communicator capable of inspiring strong collaboration within an organization Ability to analyse data to gather insights and find opportunities. Builds and develops a trust relationship with e-retailers Ability to manage simultaneous projects and meet deadlines. Business results oriented: ability to perform, to budget and manage forecast. Proactive, positive, and innovative mind Strong analytical, problem solving and project management skills Attention to detail and complex processes Knowledge of makeup and makeup marketing would be preferred. Understanding of digital and tech is the key Physical Demands (e.g. % travel): Travel will be need based Education: MBA with relevant experience of min 3 years

The ideal candidate will have a deep understanding of e-commerce platforms, digital marketing, and customer experience. You will be responsible for overseeing the day-to-day operations of our online store, optimizing product listings, and implementing strategies to enhance sales performance. Key Responsibilities: E-Commerce Strategy Development: Develop and implement a comprehensive e-commerce strategy aligned with company goals and market trends. Identify and capitalize on new e-commerce opportunities to drive revenue growth and brand visibility. Manage pricing, product assortments, and online promotions to optimize sales. Platform Management: Oversee day-to-day operations of the company's e-commerce website(s), ensuring a seamless user experience and high conversion rates. Collaborate with web development teams to implement website improvements, new features, and ensure smooth integration with other systems (e.g., CRM, ERP). Manage product listings, content updates, and promotions to ensure all information is accurate, timely, and optimized for the customer experience. Digital Marketing & Campaigns: Lead and coordinate digital marketing campaigns (e.g., SEM, SEO, email marketing, social media, display ads) to increase website traffic, brand awareness, and sales. Collaborate with marketing teams to create and optimize campaigns, including content, graphics, and offers tailored for the e-commerce platform. Monitor and report on campaign performance, providing insights and recommendations for optimization. Analytics & Reporting: Analyze website traffic, sales data, and customer behavior to make data-driven decisions and improve conversion rates. Track key performance indicators (KPIs) such as average order value (AOV), customer lifetime value (CLV), cart abandonment rates, and return on ad spend (ROAS). Prepare weekly and monthly reports for senior leadership, outlining performance, trends, and opportunities for growth. Customer Experience & Retention: Work closely with customer service teams to ensure excellent customer support, resolving issues related to online orders, product availability, and returns. Enhance the overall customer journey by improving site navigation, optimizing checkout processes, and ensuring mobile responsiveness. Develop and implement customer retention programs such as loyalty programs, re-engagement campaigns, and personalized marketing initiatives. Vendor & Supplier Management: Collaborate with third-party vendors and logistics partners to manage product inventory, fulfillment processes, and shipping strategies. Negotiate contracts with e-commerce platforms, payment providers, and service vendors to secure competitive rates and service levels. +Team Leadership & Collaboration: Manage a team of e-commerce specialists, ensuring that objectives and KPIs are met. Collaborate cross-functionally with sales, marketing, product, and IT teams to ensure alignment on business goals and priorities. Skills and Qualifications: Education: Bachelors degree in Business, Marketing, Digital Media, or a related field. MBA or relevant advanced degree preferred. Experience: 3+ years of experience in e-commerce management, digital marketing, or a related field, with a proven track record of driving online sales growth. Skills: Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce, BigCommerce) and related technologies. Expertise in digital marketing channels, including SEO, SEM, social media, email marketing, and affiliate marketing. Proficiency in analytics tools (Google Analytics, Adobe Analytics, etc.) and reporting tools (Excel, Tableau, etc.). Solid knowledge of customer behavior analysis and conversion optimization techniques. Familiarity with online payment systems, order management, and fulfillment logistics. Soft Skills: Strong leadership, communication, and interpersonal skills. Analytical mindset with the ability to interpret data and make actionable decisions. Problem-solving and troubleshooting capabilities. Ability to work under pressure and meet tight deadlines in a fast-paced environment.

Ideal Profile: 2 to 10 yrs of experience in Ecommerce ( P&L Responsibility) Industry preference : FMCG / OTC / Beverages / Cosmetics / Consumer Goods or companies majorly into the online business. Education : MBA Job Responsibilities : - The E-commerce Manager is responsible for the strategic vision of the channel with clear long term and short term growth plans being executed to give differential results. - Achieve the annual goals and achieve both the top-line and bottom-line of the ecommerce business. - Planning: Developing the Sales and Marketing plan for e-commerce for assigned portfolio AOP and QOP - To initiate and manage all margin negotiations Off-takes - Ensuring Monthly, Quarterly, and Annual Off-take - Engage consumers with right product mix, consumer pricing, promotion vis-a-vis competition - Own new launches and performance by listing in time, visibility campaigns, off-takes To ensure monthly, quarterly, and annual sales action plan ( JBP ) is aligned and closed with the channel partners along with a marketing plan - To handle all margin negotiations, TOT closure, revenue, campaign planning and collections. - To work closely with support teams (Finance, Marketing, and SCM and ensure adherence to processes - Managing the relationship with marketplace marketing agencies to develop a strategy - Ensure adherence to TOT by both e-commerce team and portal Monitoring and reporting.

Key Responsibilities: E-Commerce Platform Management: Manage and update product listings, descriptions, pricing, and images on the website and third-party marketplaces (Amazon, Flipkart, Shopify, etc.). Ensure website content is optimized for search engines (SEO) and user experience (UX). Work with developers and designers to enhance website functionality and user interface. Monitor stock levels and coordinate with inventory and logistics teams to ensure timely fulfillment of orders. Digital Marketing & Sales Optimization: Plan and execute e-commerce marketing campaigns, including Google Ads, social media ads, and email marketing. Collaborate with the marketing team to create promotional offers, discounts, and campaigns to boost online sales. Track and analyze website traffic, conversion rates, and other key performance metrics. Conduct competitor analysis to identify market trends and pricing strategies. Customer Engagement & Support: Manage customer inquiries, complaints, and feedback through online platforms. Work closely with customer support to improve response times and customer satisfaction. Implement strategies to enhance customer loyalty and repeat business. Analytics & Reporting: Use analytics tools (Google Analytics, Shopify Analytics, etc.) to monitor performance and identify areas for improvement. Generate reports on sales performance, website traffic, and campaign effectiveness. Provide insights and recommendations based on data analysis.

We are looking for a dynamic E-Commerce Sales Team Leader to drive and oversee our sales team. The ideal candidate should have a strong understanding of online marketplaces and be able to strategize and optimize sales processes for platforms like Amazon, Flipkart, and Shopify. Key Responsibilities: Lead and manage the E-Commerce Sales Team to achieve revenue targets. Develop and implement sales strategies for Amazon, Flipkart, and other platforms. Optimize A++ Content, Brand Store, and Infographics to enhance visibility and conversions. Analyze sales performance, conversion rates, and market trends to improve results. Train and guide the team in listing optimization, PPC campaigns, and customer engagement. Coordinate with marketing, operations, and inventory teams for a seamless workflow. Resolve customer concerns and maintain high satisfaction levels. Ensure proper documentation of sales reports, performance tracking, and market analysis. Requirements: Experience: Minimum 3+ years in E-Commerce Sales/Leadership. Education: Bachelors degree in Business, Marketing, or a related field. Skills: Strong knowledge of Amazon, Flipkart, Shopify, and other e-commerce platforms. Expertise in A++ Content, Infographics, and Brand Store Optimization. Strong leadership, analytical, and problem-solving skills. Hands-on experience in product listings, PPC campaigns, and CRM tools. Customer-focused approach and the ability to drive sales growth. Why Join Us Flexible Timings Attractive Incentives 2nd Saturday Off Growth-Oriented Work Environment

Understanding of the Amazon (AMS) Portal. Execute the paid campaigns based on the briefs. Maintain campaign tracking, and performance metrics. Understanding of paid & organic ways of driving growth. Coordination with Online Vendors & Internal Team Required Candidate profile 4-6 yrs exp. of working on Amazon and Flipkart platforms, Should have handled 10-15L/month campaign amount. Preferably from Gurgaon or Delhi/NCR. Early joiners desired.