E-Commerce Executive

E-Commerce Executive

Company: Special You
Location: Mohan Estate, New Delhi
Employment Type: Full-Time

About the Role

Special You is looking for a detail-oriented and enthusiastic E-Commerce Executive to manage day-to-day operations across our online marketplaces. The ideal candidate should have experience in product listings, order management, inventory coordination, and marketplace operations, with a focus on delivering a seamless customer experience and supporting business growth.

Key Responsibilities

• Manage product listings, catalog updates, pricing, and content across marketplaces such as Amazon, Flipkart, Myntra, Ajio, and other e-commerce platforms.
• Monitor daily orders, shipments, cancellations, returns, and refunds.
• Coordinate with the warehouse and logistics teams to ensure timely order fulfillment.
• Maintain inventory accuracy and ensure product availability across all online channels.
• Track marketplace performance, sales trends, and operational KPIs.
• Assist in planning and executing promotional campaigns, offers, and seasonal sales.
• Resolve customer queries and marketplace-related issues in coordination with internal teams.
• Prepare daily, weekly, and monthly sales and operational reports.
• Monitor competitor pricing and market trends to identify opportunities for improvement.
• Ensure compliance with marketplace policies and seller performance standards.

Required Skills & Qualifications

• Bachelor's degree in Business, Commerce, Marketing, or a related field.
• 1–3 years of experience in e-commerce or marketplace operations.
• Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, Myntra Partner Portal, or similar platforms.
• Good knowledge of product catalog management, order processing, and inventory management.
• Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, basic formulas).
• Strong analytical, communication, and problem-solving skills.
• Ability to work in a fast-paced, deadline-driven environment.

Location: Mohan Estate, New Delhi

How to Apply:
Interested candidates can share their updated resume at smriti@specialyou.in with the subject line: Application for E-Commerce Executive.

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person