E-Commerce Executive Goregaonw

We are looking for Ecommerc executive for Goregaon west location

Salary : 25k per month

Experience : 2 to 3 yrs

The E-Commerce Executive will be responsible for managing day-to-day online sales operations across various e-commerce platforms, ensuring accurate product listings, smooth order processing, inventory coordination, and timely customer support. The role requires strong coordination skills, attention to detail, and platform knowledge.

E-Commerce Operations

• Manage daily operations on e-commerce platforms such as Amazon, Flipkart, .
• Process and track customer orders from placement to dispatch and delivery.
• Coordinate with warehouse/logistics partners for timely shipping and returns.

Product Listing & Catalog Management

• Create, upload, and optimize product listings (titles, descriptions, bullet points, images).
• Ensure correct pricing, discounts, offers, and SKU mapping.
• Maintain product catalog accuracy including size, color, stock, and specifications.

Inventory Management

• Monitor stock levels and update inventory regularly across all platforms.
• Coordinate with vendors and internal teams to avoid stock-outs or overstocking.
• Maintain inventory reports and reconciliation.

Customer Support & Order Management

• Handle customer queries, complaints, cancellations, refunds, and returns.
• Ensure timely resolution to maintain high customer satisfaction and ratings.
• Coordinate with platform support teams when required.

Reports & Analysis

• Prepare daily/weekly/monthly sales and order reports.
• Track performance metrics like sales, returns, cancellations, and delivery timelines.
• Assist in sales analysis and performance improvement initiatives.

Promotions & Campaign Support

• Assist in managing online sales events, deals, and festive campaigns.
• Coordinate with marketing team for banners, creatives, and promotional content.
• Update offers and discounts as per campaign requirements.

Compliance & Coordination

• Ensure compliance with marketplace policies and guidelines.
• Coordinate with finance for invoicing, settlements, and payment reconciliation.
• Perform other duties as assigned by the reporting manager.

Required Skills & Competencies

• Hands-on experience with major e-commerce marketplaces
• Basic understanding of SEO for product listings
• Strong coordination and communication skills
• Good knowledge of MS Excel (VLOOKUP, Pivot, reports preferred)
• Attention to detail and problem-solving ability
• Ability to work in a fast-paced environment

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Application Question(s):

• Are you ok to travel to goregaon w
• how much experience you have in listing products, ecommerce
• current salary & notice period

Work Location: In person