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3.0 - 8.0 years
9 - 13 Lacs
Hyderabad
Work from Office
At Armanino, you determine your career path. This means it''s possible to pursue challenges you are passionate about, in industries you care about. Armanino (USA) is proud to beamong the top 20 Largest Firms in the United States of Americaand one of theBest Places to Work. Armanino (USA) has more than 2500 employees across the USA and more than 20 offices in difference states of the USA. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you dont check-out of life when you check-in at work. Thats why weve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. This open position is for Armanino India LLP, which is located in Ahmedabad, Gujarat, India. Armanino India LLP is a fully owned subsidiary of Armanino. Responsibilities Establishing technical design, estimating level of effort for technical aspects of projects and/or requirements, technical documentation, driving the application development and implementation efforts of project initiatives, and repairing/enhancing existing code. Work closely with the Development Manager, Functional Consultants and other Developers to ensure compliance of standards and alignment with the strategic approach of our Technology Consulting department. Works with the business and project teams to establish and guide business and technical requirements definition Creates the overall technical design of the system and guides component design by mentoring junior members of the team Works with other team members to validate design changes and understands impacts to system architecture as part of design review process Responsible for driving development efforts for enhancement and maintenance of Dynamics 365 CE and associated linkage to third party system including internally developed applications utilizing object-oriented design techniques and department coding standards Strongly proficient with the Dynamics 365 CE application and database structure, effectively and clearly communicates with internal and external end-users, and provides clear and timely communication to the team and the project manager on development progress and obstacles Leverages development knowledge to compile technical solution options for the functional team to review based on business requirements Creates and executes application and deployments testing through the creation of unit tests Raise Change Requests on implementations, planned or unplanned, seeking appropriate business and management approvals and coordinating with the project manager Responsible for providing production support of the Dynamics 365 CE system, integrated third party systems, and internal business applications ensuring high availability, data consistency and accuracy of information Provides support for legacy business systems identifying opportunities for enhancements to features and processes Performs other related duties as required Requirements Bachelors degree in Computer Information Systems, Computer Science or related field. Microsoft Dynamics 365 CE (CRM) certifications preferred 3+ years of development in Microsoft Dynamics 365 CE (CRM) and Dynamics Portals 3+ years of combined experience in C# Web development including Liquid, ASP.NET, HTML, XML, JavaScript, AJAX, jQuery, and web services Must be proficient in Microsoft Dynamics 365 CE Plugin development (C#) Proficient with Power Automate Familiar with Microsoft Power Apps Familiar with Microsoft Power Pages Familiar with Dynamics 365 on-premises and infrastructure setup Proficient with defining and estimating project tasks Preference for proficiency in Portal implementations Collaborative approach to design issues and problem solving Strong ability to balance multiple project initiatives concurrently Strong knowledge and experience with delivering agile, waterfall and hybrid projects Strong written and verbal communication skills Ability to integrate procedural steps and processes with technical requirements and system functions to assure successful delivery of work Ability to design and develop reports using Power BI and SSRS development tools Strong analytical thinking and problem-solving skills Ability to mentor more junior members of the team Ability to work well within a team environment; contribute positively, etc. Experience with Continuous Integration and Source Control (DevOps) tools and methodologies Commitment to quality and excellent customer service to end users Performs application debugging, programming, test case development, and testing of applications Proficient with word processing (Microsoft Word), Excel, Visio, Internet browsers, and email Obtain and maintain specific Microsoft certifications Ability to stay current on emerging technologies and Microsoft application changes Self-motivated and self-directed learner Compensation and Benefits CompensationCommensurate with Industry standards Other BenefitsProvident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position. Armanino is the brand name under which Armanino LLP, Armanino CPA Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,transfer, leaves of absence, compensation and training. Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.
Posted 1 month ago
7.0 - 12.0 years
12 - 22 Lacs
Chennai
Remote
We are looking for a highly skilled Microsoft Dynamics 365 Developer to join our Agile project team. The selected candidate will contribute to the development, customization, and support of the Dynamics 365 Customer Service application, with multi-channel support and integration capabilities. Responsibilities: Configure and set up new or existing service desks and business units in Dynamics 365. Customize and extend Dynamics using PowerApps, Power Automate, form editor, business rules, plugins, and custom workflows. Enhance UI using JavaScript, jQuery, XRM controls, and UCI framework. Build dashboards and reports using OOB features or Power BI. Configure queues, routing rules, and auto-triaging based on skills, content area, and agent availability. Develop multiple channel capabilities (Email, Web, Portal). Build self-service/custom portals with knowledge management. Integrate with ESB services, flat files, and internal applications. Perform unit testing, support integration testing, and fix production issues. Participate in regression, performance, and load testing. Provide troubleshooting and technical support. Document technical specifications and system architecture. Collaborate with cross-functional teams to drive design and implementation decisions. Required Skills: 8+ years of hands-on experience in MS Dynamics 365 development and customization. Proficiency in Dynamics 365 Customer Service, Customer Service Hub, Knowledge Management, and Power Platform (PowerApps, Power Automate). Strong background in .NET, C#, JSON, JavaScript/jQuery. Experience in UCI framework, model-driven apps, client API, and portals. Hands-on experience in developing custom SSRS reports and Power BI dashboards. Experience with CI/CD using Azure DevOps and pipeline automation. Expertise in handling large volumes of data and case/email records. Familiarity with third-party monitoring and troubleshooting tools for Dynamics. Strong knowledge of Dynamics security models, roles, and business unit configurations. Agile/Scrum methodology experience. Nice to Have: Experience with Dynamics 365 Customer Service Insights and AI-driven analytics. Experience building survey forms using MS Forms Pro. Development experience with PowerApps Portals and Power BI.
Posted 1 month ago
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