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12.0 - 16.0 years

0 Lacs

maharashtra

On-site

Role Overview: The Customer Success Specialist (CSS) role at Cisco is a pivotal position that involves being a strategic advisor and technical expert for customers, guiding them to accelerate their adoption of Cisco products and solutions. As a CSS, you play a crucial role in transforming their business and driving positive business outcomes. This role is a part of the Cisco Customer Experience (CX) organization. Key Responsibilities: - Deliver Accelerators and ATX (Ask-the-Expert) sessions to a diverse set of customers. - Tailor deliverables to produce quantifiable business outcomes within scope and timeline. - Facilitate high-impact, technology-specific workshops across all levels of an or...

Posted 13 hours ago

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: Join Miratech as a Senior Network Engineer LAN and play a crucial role in designing, maintaining, and optimizing the network infrastructure for a leading global contact center solutions provider. Your expertise in routing and switching will be instrumental in ensuring the high availability and performance of enterprise-grade networks. Additionally, you will contribute to security and load balancing operations to guarantee the smooth running of mission-critical systems. This is an excellent opportunity to work on large-scale enterprise networks supporting millions of customer interactions and collaborate with cross-functional teams for system security and resilience. Key Respon...

Posted 3 days ago

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2.0 - 5.0 years

2 - 5 Lacs

Chennai, Tamil Nadu, India

On-site

Job Summary Responsible for planning and designing new software and web applications. Edits new and existing applications. Implements, testing and debugging defined software components. Documents all development activity. Works with moderate guidance in own area of knowledge. Core Responsibilities 3+ years of experience managing and supporting identity systems, with a strong preference for expertise in Azure AD and PingFederate, and DUO Hands-on experience (at least 3 years) integrating applications using standards such as SAML/OpenID Connect. Proven ability to execute projects independently and collaborate effectively with relevant stakeholders to achieve project/task completion. Excellent ...

Posted 1 month ago

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12.0 - 16.0 years

0 Lacs

maharashtra

On-site

The Customer Success Specialist (CSS) role is a critical, strategic advisor, and technical expert who engages with customers to accelerate their adoption of Cisco products and solutions. As a CSS, your role within the Cisco Customer Experience (CX) organization is to help transform businesses and drive positive business outcomes. CSSs are subject matter experts in their aligned product or architecture, combining deep technical knowledge with a keen intuition for business. Your responsibilities include providing consultative solutions to customers to help them realize value faster. Mastery of relationship management, account handling, soft skills, and a thorough understanding of the competiti...

Posted 2 months ago

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12.0 - 16.0 years

0 Lacs

maharashtra

On-site

The Customer Success Specialist (CSS) role at Cisco is a pivotal position that involves being a strategic advisor and technical expert for customers, guiding them to accelerate their adoption of Cisco products and solutions. As a CSS, you play a crucial role in transforming their business and driving positive business outcomes. This role is a part of the Cisco Customer Experience (CX) organization. As a CSS, you are expected to be a subject matter expert in your aligned product or architecture. By combining your deep technical knowledge with a keen intuition for business, you will provide consultative solutions that help customers realize value faster. Your expertise in relationship manageme...

Posted 2 months ago

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12.0 - 17.0 years

14 - 19 Lacs

Mumbai

Work from Office

The role will: Deliver Accelerators and ATX (Ask-the-Expert) sessions to a diverse set of customers, tailoring deliverables and producing quantifiable business outcomes with scope and timely engagement. Facilitate high impact, technology-specific workshops targeted at all levels of an organization to accelerate a business initiative, potentially in conjunction with the CXP/CXM/CSM/PSM roles. Leverage domain specialization and expertise to expertly identify and proactively manage risk areas and customer expectations that could impact successful delivery Contribute to product and offer improvement by providing lifecycle feedback to CX Product Management and CX Success Programs Teams Inspire cu...

Posted 3 months ago

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8.0 - 13.0 years

15 - 20 Lacs

pune

Work from Office

8+ years of IT Infrastructure Operations, position specific, Project/Client Engagement & Customer Facing, Access Management Application Integration, authorization protocols, scripting. Certification of Duo Certified administrator & Okta.

Posted Date not available

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5.0 - 8.0 years

3 - 7 Lacs

bengaluru

Hybrid

Key Responsibilities Adoption Enablement: Lead post-sales adoption of Cisco Security solutions, ensuring clients are using full capabilities (not just default installs). Hands-on Onboarding: Deliver onboarding sessions and technical walkthroughs for Cisco Duo, Umbrella, Secure Firewall, Intersight, SecureX, and related tools. Customer Workshops & Demos: Facilitate virtual workshops tailored to specific use cases, helping customers adopt best practices. Create Technical Success Plans: Develop clear and actionable technical adoption roadmaps mapped to Cisco use cases and enterprise goals. Cross-Team Collaboration: Work closely with US-based Customer Success and Sales teams to drive expansion a...

Posted Date not available

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