Role Overview: As a Sales Associate at Raaz App, you will engage with potential users via phone, understand their health needs, explain our services, and convert leads into satisfied customers. You will play a key role in building trust, maintaining confidentiality, and driving business growth in a sensitive healthcare segment. Key Responsibilities Make outbound calls to potential leads provided by Raaz App. Clearly communicate the benefits, features, and process of Raaz App’s healthcare solutions in Hindi. Build rapport with prospective users, understand their concerns, and address objections with empathy and discretion. Maintain accurate records of calls, leads, and conversions using CRM tools. Follow up with interested leads, nurture them through the decision process, and ensure a seamless onboarding experience. Uphold the highest standards of confidentiality, sensitivity, and ethical sales practices. Gather user feedback and share insights with the sales and product teams to improve offerings. Requirements 2 to 4 years of telesales, telecalling, or inside sales experience (experience in healthcare, EdTech, insurance, or BPO preferred). Excellent verbal communication and persuasion skills in Hindi; basic English is an advantage. Proven ability to meet or exceed sales targets, ideally with experience in high-conversion environments. Strong customer orientation, empathy, and ability to handle sensitive conversations discreetly. Familiarity with CRM software and basic computer proficiency. Minimum qualification: Graduation preferred. Preferred Backgrounds Experience in digital health, telemedicine, EdTech, insurance, or consumer services. Demonstrated success in high lead conversion roles. What We Offer? Competitive fixed salary with attractive performance-based incentives. Opportunity to be part of a mission-driven, fast-growing digital health startup. Supportive team environment and ongoing sales training. The chance to make a real impact on people’s lives by improving access to confidential healthcare.
Job Opening - Customer Success Associate (Male) – Hindi Speaker Role Overview We are seeking a motivated and empathetic Customer Support fluent in Hindi to join our team in Bengaluru. This role involves handling customer communications with the highest level of professionalism and confidentiality in the sensitive area of male reproductive healthcare. Compensation Package •Base Salary: ₹18,000 - ₹23,000/month •Performance Incentives: average ₹8,000 additional , top performers have consistently achieved ₹20,000 additional •Work Schedule: 10:00 AM – 7:00 PM, 6 days a week Key Responsibilities •Guide customers through appointment scheduling and order processes with the doctor •Provide detailed information about products and services •Address and resolve customer queries with professionalism •Manage inbound and outbound customer calls effectively •Maintain accurate and updated records in Zoho CRM •Uphold strict confidentiality in all customer interactions Requirements (Non-Negotiable) •Work from office requirement (Location: Lalbagh, Bengaluru) •Hindi fluency is mandatory •Graduation preferred •Prior telecalling experience is advantageous •Strong communication skills with empathetic and professional approach •Commitment to maintaining confidentiality Benefits & Perks •Free lunch provided daily •Performance-based incentives up to ₹8,000 additional (average) , top performers have consistently achieved ₹20,000 additional •Full-time, stable employment opportunity •Work with a mission-driven healthcare startup •Professional growth opportunities in the healthcare sector