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Customer Service Executive - Logistics Division Scientechnic

1.0 - 5.0 years

2 - 4 Lacs

chennai

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Dear Candidate, Currently we are hiring for the below role. Customer Service Executive Location Chennai, India JD Develop an understanding of customers' needs and take actions to ensure that such needs are met. Ensure the team follows customer service processes, from order entry to the delivery of goods. Review the Letter of Credits and other payment terms and provide input to the Customer Service Manager and/ or Finance Department Determine best solutions for the issues, if any, escalated by the customers Provide backlog analysis and ensure accuracy of data provided to customer service manager and /or Finance team for forecasting process. Liaise with stakeholders (customers, sales managers,...

Posted 2 months ago

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