35 Dual Chat Jobs - Page 2

Customer Support- Chat Process UG/Grad with min 06 month experience in Int Chat Process CTC-3.6 to 4.8 LPA + Incentives WFO-5 days working Night Shifts Both side cab Immediate Joiners Location-Pune

TECH MAHINDRA IS HIRING FOR VOICE AND CHAT PROCESS!! Job description Roles and responsibilities- Resolve International customer queries. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and call handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Requirements and skills- Proven customer support experience or experience as a Client Service Representative. Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Salary Range - Voice ( 3.88 LPA to 4.9 LPA depend upon experience ) Chat ( 3.85 LPA to 4.33 LPA depend upon experience ) Perks and benefits Both side cab Loyalty Bonus Incentives For Any Further Query Contact :- HR Anuradha Contact :- 8383846755 Email ID:- Anuradha.Gupta@TechMahindra.com

Technical Support Executive (Gaming/PC Console) – Hyderabad Minimum 1+ Year in (PC/Console/Gaming Console) Any Grad Must have Exp- Dual /Live Chat Support Voice Support Troubleshooting (PC/Gaming Consoles) Immediate Contact: HR Payal – 9257655181

Min 1 Yr Exp Into Technical Gaming Support(International Blended) Must Have -Troubleshooting Exp On PC Console Graduate Only CTC - Up to 6 LPA+ Variables 24*7 Shift Notice - Immediate Joiners Location Hyderabad Contact 8769866443 Neha

Technical Support International Semi-Voice Min 1Yr Exp Into Technical Support International Voice Must Have -Troublshooting Exp On Windows OS, Dual chat Up to 4LPA WFO US Shift 5 Days Working Virtual Interview Hyderabad Share cv - 9257669383(Harsha) Perks and benefits Incentives Allowances Both way cab's

Min1 Yr Exp In Technical Support (International blended) Must Have Troubleshooting Exp On Windows OS,Microsoft Office 365,Dual chat Graduate Only CTC Up to 4 LPA + Variables 24*7 Shift Immediate Joiner Only Location Hyderabad Contact8769866443 Neha

Join DAZN as a customer service agent to deliver a World class experience to all DAZN customers globally, working in a 24x7 environment in our Hyderabad office. You will be the first touchpoint for our users and will use your excellent customer service skills to enhance DAZNs reputation as the number one live sport destination. Get in touch with us to find out more! As a Customer Service Agent, youll have the opportunity to: Build your customer service skills by being a first point of contact for DAZN customers o Business level English (C1) Previous work experience in a customer service environment Good understanding of customer service metrics such as Average Handling Time, Average Response Time, First Time Right, etc Strong focus on quality and ambition to deliver world class customer service experience for sports fans Ability to troubleshoot customer queries such as streaming, payment and technical issues Teamwork and willingness to adapt to DAZN processes Excellent oral and written communication skills Complete our customer service training programme Gain broader business experience by working with multiple global teams Work on DAZN’s customer retention strategy to Provide valuable feedback to improve the customer experience Build data and performance skills by ensuring KPI and SLA adherence Be part of an inclusive and dynamic customer service team Own customer issues You’ll be set up for success if you have: Business level English (C1) Previous work experience in a customer service environment Good understanding of customer service metrics such as Average Handling Time, Average Response Time, First Time Right, etc Strong focus on quality and ambition to deliver world class customer service experience for sports fans Ability to troubleshoot customer queries such as streaming, payment and technical issues Teamwork and willingness to adapt to DAZN processes Excellent oral and written communication skills NOTE: Do not reapply if you attended any interviews in the past 6 months

**************Immediate Hiring for International Chat Process**************** Interview Date: 29-May-2025 to 30-May-2025 Interview Time: 09:30 AM - 12:00 PM Date of Joining: 5th June 2025 Interview/Work Location : [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a chat and provide resolution accordingly. Requirements: 1. To provide support and resolve issues via chat and other electronic communication. 2. Excellent Written communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Job Details: 1. Rotational US Shifts(Midnight shifts as well) 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday) 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory. 5. Must be flexible to work from office. Perks and Benefits: > 2-way free transportation(Home Pickup and Drop) > Transport Allowance upto Rs.3300 (only for male employees if not opted for company transport) > Medical insurance for self and dependent Qualification: PUC / Intermediate/ 10+3 (Diploma) / Graduation Interview Process: 1. PIR (Personal Introduction Round) 2. Online Assessment 3. Final Interview Note: Candidates attended interview within 30 days are not eligible to apply. Hiring radius distance limit is 23km.

Join DAZN as a customer service agent to deliver a World class experience to all DAZN customers globally, working in a 24x7 environment in our Hyderabad office. You will be the first touchpoint for our users and will use your excellent customer service skills to enhance DAZNs reputation as the number one live sport destination. Get in touch with us to find out more! As a Customer Service Agent, youll have the opportunity to: Build your customer service skills by being a first point of contact for DAZN customers o Business level English (C1) Previous work experience in a customer service environment Good understanding of customer service metrics such as Average Handling Time, Average Response Time, First Time Right, etc Strong focus on quality and ambition to deliver world class customer service experience for sports fans Ability to troubleshoot customer queries such as streaming, payment and technical issues Teamwork and willingness to adapt to DAZN processes Excellent oral and written communication skills Complete our customer service training programme Gain broader business experience by working with multiple global teams Work on DAZN’s customer retention strategy to Provide valuable feedback to improve the customer experience Build data and performance skills by ensuring KPI and SLA adherence Be part of an inclusive and dynamic customer service team Own customer issues You’ll be set up for success if you have: Business level English (C1) Previous work experience in a customer service environment Good understanding of customer service metrics such as Average Handling Time, Average Response Time, First Time Right, etc Strong focus on quality and ambition to deliver world class customer service experience for sports fans Ability to troubleshoot customer queries such as streaming, payment and technical issues Teamwork and willingness to adapt to DAZN processes Excellent oral and written communication skills NOTE: Do not reapply if you attended any interviews in the past 6 months

About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth. Roles & Responsibilities Must have excellent verbal and written communication skills Should be capable of handling customer queries through live chat in real time Ability to manage 3 to 4 chats simultaneously with efficiency and accuracy Eligibility criteria Must have at least 6 months of experience in International chat support Typing speed should be more than 35 WMP with 90+ accuracy Should be able to join Immediately Pursuing candidates or severing notice period candidates are not eligible Should be flexible in working as per business requirement ( Night shifts/ Graveyard shifts) Perks & Benefits Transportation provided with in 25kms without hiring radius PF ESI Performance based Incentives Work Location - LIB, Kokapet. Mode of Interview - Face to Face Walk-in Location - B16, Raheja Mindspace, 5th Floor, Back side of Inorbit Mall. ( https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA ) Interested candidates can walk-in to above location/ can reach to below mention recruiter Vishnu 8309338296