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IVR Tester Tech Silicon

4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

As an IVR Tester with 4-6 years of experience, you will play a crucial role in ensuring the flawless performance of Interactive Voice Response systems and delivering exceptional customer experiences as part of our dynamic Quality Assurance team. Your responsibilities will include leading and executing comprehensive manual IVR testing throughout the software development lifecycle, encompassing functional, regression, integration, and user acceptance testing. You will design, develop, and maintain detailed test cases, scripts, and data for complex IVR call flows, prompts, integrations, and self-service functionalities. Rigorously validating DTMF inputs and outputs, ensuring accurate recognitio...

Posted 3 months ago

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