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7.0 - 10.0 years
0 Lacs
india
Remote
Senior Voice Integration Engineer Cisco Webex / SIP (Contract) Openings: 23 positions Experience: 710 years Contract Duration: 23 months (with possible extension) Location: Remote / Hybrid / On-site (flexible) About the Role We're looking for experienced Voice / Telephony Integration Engineers to help enhance the Aisera Voice offering with advanced Cisco Webex and contact center capabilities. You'll work on real-time voice systems, SIP signaling, and integration with call center workflowsadding features, ensuring compatibility, and improving performance. Key Responsibilities Implement Cisco Webex Voice features: Transfer callback with call history IVR channel configuration compatibility Sile...
Posted 1 week ago
2.0 - 4.0 years
6 - 10 Lacs
noida
Work from Office
Sinch IVR Developer We are looking for a skilled IVR Developer with hands-on experience using Sinch's Voice API to design, implement, and maintain advanced, scalable, and reliable voice applications. You will be responsible for building programmable IVR solutions, integrating Sinch APIs into workflows, and ensuring high-quality voice experiences. Responsibilities: Develop custom IVR call flows using Sinch and Intelliquent (Voice API, SVAML, and related SDKs). Design, build, and deploy voice call handling systems that support DTMF input, speech recognition, and routing logic. Integrate backend systems (e.g., API, databases) with IVR workflows via webhooks and APIs. Use text-to-speech (TTS) an...
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
You are a detail-oriented IVR Tester with 6-8 years of experience in Genesys IVR solutions, seeking to join a quality assurance team. Your primary responsibility will be testing interactive voice response (IVR) systems, ensuring smooth customer interactions, validating call flows, and enhancing voice-based applications. Your key responsibilities include developing, executing, and maintaining test cases and plans for IVR applications based on business requirements. You will conduct functional, regression, load, and performance testing on IVR call flows. Testing Genesys IVR applications, including call routing, voice recognition (ASR), text-to-speech (TTS), and self-service workflows will be p...
Posted 1 month ago
3.0 - 8.0 years
4 - 8 Lacs
Pune
Work from Office
Role & responsibilities 1. Expert Voice Engineer experience in design and implementation of voice networks. 2. Designing, installing, and maintaining voice systems, including voice servers, gateways, and applications. 3. Configuring and managing voice networks, including IP-PBX and VOIP and expert in VOIP, SIP trunking, and cloud PBX planning and deployment. 4. Troubleshooting and resolving network outages and performance issues. Regularly updating network infrastructure as required. 5. Strong knowledge in digital/analogue circuits, TDM/VOIP protocols, and packet/circuit-based networks. 6. Solid experience with IP telephony, network protocols, and security protocols Preferred candidate profi...
Posted 4 months ago
 
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