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7.0 - 10.0 years
10 - 15 Lacs
hyderabad
Hybrid
Role Summary: Were looking for a customer-focused Senior Technical Support Engineer to provide technical assistance and issue resolution for our global pharmaceutical compliance and serialization customers. This role is critical in ensuring smooth operation, quick response times, and high-quality support in a regulated environment. Key Responsibilities: Provide L2/L3 support for customer issues related to serialization, traceability, and compliance workflows. Investigate and resolve issues involving EPCIS events, master data, partner integration, and XML/API communications. Work closely with cross-functional teams to escalate and resolve software or configuration issues. Support onboarding t...
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Mumbai
Work from Office
Job Purpose The Supply Chain Associate is responsible for managing and maintaining master data, focusing on material and customer data. This role ensures data accuracy, completeness, and readiness for transactions, optimizing data flow between users and stakeholders. Key Responsibilities Material & Customer Master Data Setup: Prepare master templates for new product launches in the USA region using SAP MM. Coordinate with project leads to gather necessary material master data for timely product launches and deliveries. Material Production & Procurement: Manage material production and procurement processes from Loan Licensing (LL) plants to the USA region using SAP PP. Execute MRP runs, proce...
Posted 2 months ago
2.0 - 7.0 years
8 - 11 Lacs
Thane
Work from Office
Role & responsibilities Support the DSCSA reconciliation process by assisting with daily and weekly reporting activities. Format, clean, and analyze Excel datasets containing shipment and serialization information. Interact with Level 4 (L4) vendor systems to perform basic data validation and processing tasks. Read, interpret, and manage XML files related to serialized pharmaceutical product data. Manage and track tickets raised with the L4 system using Salesforce ticketing platform. Collaborate with cross-functional teams to investigate and resolve data discrepancies promptly. Preferred candidate profile Candidate should have good experience in DSCSA Serialization , L4 System for US Market....
Posted 3 months ago
5.0 - 9.0 years
4 - 9 Lacs
Hyderabad
Work from Office
Experienced in pharmaceutical RA labeling, cGMP/FDA/CFR compliance, SPL creation, proofreading, and DSCSA. Skilled in MS Office, Adobe, TrackWise, SharePoint, and graphic design. Knowledge of label lifecycle, drug listing, and patent carve-outs.
Posted 4 months ago
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