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1.0 - 3.0 years

3 - 6 Lacs

Mumbai, Maharashtra, India

On-site

Roles & Responsibilities: Will be Responsible to generate Revenue for premium properties Driving Sales through In-bound inquiries Calling clients, showing them the Hotels/Venues and convincing them to book. Understanding the Client decor and catering requirements and creating a package which suffices all there quirements of the clients. Coordinating and Negotiating with Relevant Vendors and giving best rates to the Clients. Apart from Sales, Focus should also be on customer service and relationship building to get repeat business.

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2.0 - 3.0 years

2 - 3 Lacs

Bangalore Rural, Bengaluru, Tumakuru

Work from Office

Drive sales, margin, shrink control, cost optimization, and attached percentages to maintain a healthy P&L for the department. Analyze store sales performance and take necessary actions to meet objectives. Lead and motivate the store operations team to achieve sales and efficiency targets, aligning with the company’s vision and values. Set clear performance goals, track progress, provide feedback, and address performance issues promptly.

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3.0 - 5.0 years

3 - 4 Lacs

Bengaluru

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Job Purpose Effectively driving sales through efficient department operations, customer service delivery, motivation and retention of store personnel and adherence to company norms. Education Qualifications Graduation/ Post Graduation Key Responsibilities * Align departmental sales plans and quotas with business objectives, ensuring gross margin, stock on hand, brand mix, and discounts are managed as per strategy. * Maintain operational consistency across stores, including merchandise, billing, demos, and inventory, through systematic reviews. * Address field requirements with well-thought-out solutions to consistently meet department targets. * Ensure the right product and merchandise mix, driving sales effectiveness and brand-family balance. * Drive sales, margin, shrink control, cost optimization, and attached percentages to maintain a healthy P&L for the department. * Analyze store sales performance and take necessary actions to meet objectives. * Lead and motivate the store operations team to achieve sales and efficiency targets, aligning with the company’s vision and values. * Set clear performance goals, track progress, provide feedback, and address performance issues promptly. * Identify and develop successors for critical positions within the department. * Manage inventory and assortment according to plan, ensuring adherence to process through planogram audits. * Engage with customers to gather feedback on service and processes, continuously improving based on their input. * Stay informed on market competition and foster a customer-obsessed culture by prioritizing customer centricity. Key Performance Indicators * Gross Margin, SOH * Segment & Brand mix * Discount Management * Brand share * Finance- Paper/card VM Implementation * Achieve Nos - TGT Vs Ach, RCP, Attachment, EOL. * Customer Experience - VOC - Participation, score, SQA, complaints, People Management. * Business Acumen -Profitability, Competition. * Jio Business - Activations, Recharges, CAF Rejections Job Requirements 1. Functional Competencies * Operational Effectiveness * Finance Management * Analysis and Problem Solving * Results Orientation 2. Behavioural Competencies * Self-Development * Emotional Intelligence * Customer Service Orientation * People Management * Communication * Teamwork and Collaboration Note: Need candidate who worked under retail company only. Do not apply without Degree completion certificate.

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7.0 - 10.0 years

3 - 4 Lacs

Raichur

Work from Office

Job Purpose Effectively driving sales through efficient department operations, customer service delivery, motivation and retention of store personnel and adherence to company norms. Education Qualifications Graduation/ Post Graduation Key Responsibilities Align departmental sales plans and quotas with business objectives, ensuring gross margin, stock on hand, brand mix, and discounts are managed as per strategy. Maintain operational consistency across stores, including merchandise, billing, demos, and inventory, through systematic reviews. Address field requirements with well-thought-out solutions to consistently meet department targets. Ensure the right product and merchandise mix, driving sales effectiveness and brand-family balance. Drive sales, margin, shrink control, cost optimization, and attached percentages to maintain a healthy P&L for the department. Analyze store sales performance and take necessary actions to meet objectives. Lead and motivate the store operations team to achieve sales and efficiency targets, aligning with the company’s vision and values. Set clear performance goals, track progress, provide feedback, and address performance issues promptly. Identify and develop successors for critical positions within the department. Manage inventory and assortment according to plan, ensuring adherence to process through planogram audits. Engage with customers to gather feedback on service and processes, continuously improving based on their input. Stay informed on market competition and foster a customer-obsessed culture by prioritizing customer centricity. Key Performance Indicators Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance- Paper/card VM Implementation Achieve Nos - TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, People Management. Business Acumen -Profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections Job Requirements 1. Functional Competencies • Operational Effectiveness • Finance Management • Analysis and Problem Solving • Results Orientation 2. Behavioural Competencies • Self-Development • Emotional Intelligence • Customer Service Orientation • People Management • Communication • Teamwork and Collaboration

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2.0 years

10 - 13 Lacs

Gurugram

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Integrate operations, strategies and influence policy making with C-suite level clients; solve for critical situations and enable sustainable sales growth, which accounts for 50% of ISA Technology business. Navigating IBM’s organisation, interlocking with Technology and Services leaders to ensure integrated client solutions - Achieving the transactional revenue The person will be responsible for managing a diverse portfolio in our business spanning from Hardware, Data & AI, Automation, Subscription & Annuity, TLS, Security to Services business, bringing all of them together in front of our clients and partners. In addition, the person will be responsible for driving sales and pipeline management and progression, as well as lead teams to plan and conduct complex negotiations reaching lasting agreements and commitments.. Engaging support of all relevant IBM roles and partners to ensure integrated solution is delivered to the client; incorporating Global System Integrators (GSI), Independent Software Vendor (ISV), and competitive landscape into account strategy/plans Responsible for executing with integrity and is accountable for satisfactory business controls. Leading the sales team through large, complex and highly competitive sales situations from opportunity identification through deal closure Creating an effective sales coaching environment for your teams within assigned territory to achieve client objective, while practicing growth leadership and mindset behaviours Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Strong sales execution experience and client engagement skills Deep Knowledge of IBM’s strategy and portfolio Ability to advise clients on the technical architecture needed to address their business requirements. Differentiate IBM in context of Client’s industry Industry, business, and finance acumen to identify and progress opportunities Lead and manage a sales team to achieve business goals Ability to tell and relate applicable IBM client zero stories to your client Preferred technical and professional experience NA

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7.0 - 12.0 years

6 - 10 Lacs

Siliguri, Bargarh, Sambalpur

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We have Showroom Manager - Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 6-12 years of jewellery industry only. Bargarh, Odisha Sambhalpur, Odisha Siliguri, West Bengal Sanchi, Jamshedpur Asansol, Assam Key Responsibilities - Plan retail KPI’s for achieving AOP Overlook achievement of GSS number and value targets, driving through store team Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs. Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty Implementing SOP’s for VM/ Marketing at stores. Lead and manage the team effectively to ensure alignment with business objectives and high performance. Ability to handle and resolve conflicts in a constructive manner. Building culture of trust , integrity and respect in stores Develop & provide opportunities to store employees through various step up programs Develop functional capabilities in employees through appropriate training interventions Adaption of driving sales through omni channel TAT to be followed for customer complaints Ensuring availability manpower for planned training programs Key Performance Indicators - %LFL Growth % Walkin Target % Increase in BER Improve Diamond & Silver share in store % conversion Increase ABV Mystery audit score Functional Competencies - Showroom Operations Effectiveness Customer Orientation Planning & Organizing Behavioral Competencies - Nurturing Result Orientation Growth Mindset Communication & Rapport Building

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7.0 - 12.0 years

6 - 10 Lacs

Indore, Jamnagar, Ahmedabad

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We have Showroom Manager - Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 6-12 years of jewellery industry only. Ahmedabad, Gujarat Jamnagar, Gujarat Indore, Madhya Pradesh Bilaspur, Chhattisgarh Mira Road, Mumbai Key Responsibilities - Plan retail KPI’s for achieving AOP Overlook achievement of GSS number and value targets, driving through store team Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs. Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty Implementing SOP’s for VM/ Marketing at stores. Lead and manage the team effectively to ensure alignment with business objectives and high performance. Ability to handle and resolve conflicts in a constructive manner. Building culture of trust , integrity and respect in stores Develop & provide opportunities to store employees through various step up programs Develop functional capabilities in employees through appropriate training interventions Adaption of driving sales through omni channel TAT to be followed for customer complaints Ensuring availability manpower for planned training programs Key Performance Indicators - %LFL Growth % Walkin Target % Increase in BER Improve Diamond & Silver share in store % conversion Increase ABV Mystery audit score Functional Competencies - Showroom Operations Effectiveness Customer Orientation Planning & Organizing Behavioral Competencies - Nurturing Result Orientation Growth Mindset Communication & Rapport Building

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7.0 - 12.0 years

7 - 14 Lacs

Bareilly, Kashipur, Lakhimpur

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Job Description - We have Showroom Manager - Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 6-12 years of jewellery industry only. Bareilly Kashipur Lakhimpur Najafgarh Key Responsibilities - Plan retail KPI’s for achieving AOP Overlook achievement of GSS number and value targets, driving through store team Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs. Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty Implementing SOP’s for VM/ Marketing at stores. Lead and manage the team effectively to ensure alignment with business objectives and high performance. Ability to handle and resolve conflicts in a constructive manner. Building culture of trust , integrity and respect in stores Develop & provide opportunities to store employees through various step up programs Develop functional capabilities in employees through appropriate training interventions Adaption of driving sales through omni channel TAT to be followed for customer complaints Ensuring availability manpower for planned training programs Key Performance Indicators - %LFL Growth % Walkin Target % Increase in BER Improve Diamond & Silver share in store % conversion Increase ABV Mystery audit score Functional Competencies - Showroom Operations Effectiveness Customer Orientation Planning & Organizing Behavioral Competencies - Nurturing Result Orientation Growth Mindset Communication & Rapport Building

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12.0 - 17.0 years

14 - 19 Lacs

Hyderabad

Work from Office

Project Role : Sales Capture Practitioner Project Role Description : Shape, sell and close deals that are single or multi service. Shephard the deal to develop the win strategy, the negotiation strategy, and the close plan. Must have skills : Sales Enablement Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Sales Capture Practitioner, you will shape, sell, and close deals that are single or multi-service. You will shepherd the deal to develop the win strategy, the negotiation strategy, and the close plan. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems that apply across multiple teams. You will play a crucial role in driving sales and ensuring successful deal closures. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Manage and oversee the sales capture process Develop and execute win strategies for deals Lead negotiations and develop negotiation strategies Close deals and ensure successful deal closures Professional & Technical Skills: Must To Have Skills:Proficiency in Sales Enablement Strong understanding of sales capture processes and methodologies Experience in developing win strategies and negotiation strategies Proven track record in successfully closing deals Excellent communication and presentation skills Additional Information: The candidate should have a minimum of 12 years of experience in Sales Enablement This position is based at our Hyderabad office A 15 years full-time education is required Qualifications 15 years full time education

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4.0 - 8.0 years

3 - 5 Lacs

Chennai

Work from Office

MIDDLE MANAGEMENT-FLS: Job Title : Front Line Sales Manager Location : Any Casagrand Site in Chennai (Only Male Candidates) Work Hours : 9:00 AM to 6:00 PM Experience : 1 to 6 Years Salary : 15, 000 to 45, 000 per month + Attractive Incentives (Based on Performance) Job Description : Casagrand, one of South India's guiding real estate developers, is looking for dynamic and focused Front Line Sales Managers to join our high-performing sales team in Chennai. As a Front Line Sales Manager, you will be the face of Casagrand at our project sites, engaging with potential customers, appreciation their needs, and driving sales closures. This is a performance-motivated role with excellent earning potential and long-term career growth. Key Responsibilities : Act as the first point of contact for customers visiting our project sites. Build strong relationships through professional, courteous, and solution-oriented interactions. Understand customers Requirment. Explain product features, pricing structures, and project details effectively. Conduct compelling sales presentations and site tours. Achieve monthly and quarterly sales targets as per organizational goals. Identify and engage new prospects to expand customer base. Maintain strong post-sales relationships to ensure customer satisfaction. Ensure territory-wise guide coverage and follow-ups. Represent Casagrand professionally to clients, government officials, and third-party stakeholders.

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1.0 - 5.0 years

1 - 1 Lacs

Raniganj, Asansol, Durgapur

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-SHOWROOM SALES CONVERSION -PRE & POST SALES SUPPORT -SALES CLOSURE -EFFECTIVE COMMUNICATION -LEAD GENERATION -IN-STORE,REFERRALS AND CANOPY ACTIVITY WHEN ASSIGNED -EXCEED MONTHLY SALES TARGET #8240619916#9002930222 Perks and benefits INCENTIVES OVER&ABOVE SALARY UPON TGT ACHIEVEMENT

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10.0 - 15.0 years

10 - 18 Lacs

Bengaluru

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Job Title : Sr. Manager - Sales (Assistant Store Manager Grade) Location : Bangalore, Karnataka Industry : B2B Wholesale & Retail Reports to : Store Business Head (Store Manager) Job Purpose The Sr. Manager - Sales will oversee sales growth, customer acquisition, and team management across various customer channels, including Traders, HoReCa, and Offices & Institutions. Responsible for driving business development and repeat billing from tagged customers. Key Responsibilities Drive overall sales growth and market penetration in target segments. Lead the customer acquisition strategy to expand the client base. Manage, mentor, and motivate a team of 15-20 Sales Executives through Department Managers or Team Leaders. Drive sales across multiple customer channels (Traders, HoReCa, Offices & Institutions). Lead business development initiatives to increase market share and sales volume. Ensure repeat billing from tagged customers and enhance customer retention strategies. Monitor and adjust strategies to achieve sales targets and customer satisfaction. Collaborate with cross-functional teams to ensure operational efficiency and sales alignment. Evaluate market trends and competition to develop proactive sales strategies. Maintain regular reporting to the Store Business Head on sales performance and team progress. Key Performance Indicators (KPIs) Sales Growth : Achieving growth in sales revenue across key customer segments. Repeat Billing : Maximizing the frequency of repeat sales from tagged customers. HVS vs NHVS Sales Proportion : Managing the balance between High-Value Sales (HVS) and Non-High-Value Sales (NHVS). Increasing Share of Wallet : Growing the sales contribution from existing clients. Achieving Top Line and Bottom Line Business Limits : Meeting financial targets and profitability goals. Functional Competencies Strong sales management and team leadership skills. Ability to develop and execute strategic business development plans. Proficiency in customer acquisition and retention strategies . In-depth knowledge of B2B wholesale and retail industry dynamics. Experience in handling sales across multiple channels . Knowledge of the local market to understand customer preferences and trends. Behavioural Competencies Excellent communication and interpersonal skills. Strong problem-solving and decision-making abilities. Ability to work under pressure and meet deadlines. High level of empathy and emotional intelligence in team management. Results-oriented , with a focus on achieving business objectives. Requirements Area Sales Manager level experience in FMCG sales. Background in Processed Food , Commodities , and DnT product range within the FMCG industry. Minimum Graduate qualification, with preference for PGDBM in Sales & Marketing specialization . Knowledge of the local market to cater to customer needs effectively.

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7.0 - 12.0 years

7 - 10 Lacs

Kanpur

Work from Office

Job Purpose Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms. Education Qualifications Graduation/ Post Graduation Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections Job Requirements 1. Functional Competencies Operational Effectiveness Finance Management Analysis and Problem Solving Results Orientation 2. Behavioural Competencies Self-Development Emotional Intelligence Customer Service Orientation People Management Communication Teamwork and Collaboration

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6.0 - 10.0 years

5 - 7 Lacs

Dhanbad

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Job Purpose Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms. Education Qualifications Graduation/ Post Graduation Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections Job Requirements 1. Functional Competencies Operational Effectiveness Finance Management Analysis and Problem Solving Results Orientation 2. Behavioural Competencies Self-Development Emotional Intelligence Customer Service Orientation People Management Communication Teamwork and Collaboration

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6.0 - 10.0 years

5 - 6 Lacs

Budaun

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Job Purpose Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms. Education Qualifications Graduation/ Post Graduation Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections Job Requirements 1. Functional Competencies Operational Effectiveness Finance Management Analysis and Problem Solving Results Orientation 2. Behavioural Competencies Self-Development Emotional Intelligence Customer Service Orientation People Management Communication Teamwork and Collaboration

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5.0 - 10.0 years

6 - 7 Lacs

Punalur, Kollam, Adoor

Hybrid

Responsibilities: Collaborate with cross-functional teams on product dev & launches Lead sales strategy, manage team & drive revenue growth Meet sales targets through strategic planning & execution

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1.0 - 4.0 years

1 - 4 Lacs

Chennai

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Process Associate Chennai, India Operations 17094 Overview We are looking for a dedicated and skilled Process Associate to join our telecom chat process team. The ideal candidate will have excellent communication skills, a customer-oriented mindset, and the ability to effectively upsell products and services to enhance customer experience and drive sales. Responsibilities - Customer Support - Engage with customers via chat to address inquiries, resolve issues, and provide information about telecom services and products. - Maintain a high level of customer satisfaction by delivering timely and effective solutions. - Upselling - Identify opportunities to upsell additional products or services during customer interactions. - Effectively communicate the benefits of upgraded services or packages to customers, aiming to meet sales targets. - Process Adherence - Follow established procedures and guidelines to ensure compliance with company standards and policies. - Accurately document customer interactions and maintain records in the CRM system. - Collaboration - Work closely with team members and other departments to ensure a seamless customer experience. - Participate in daily meetings and training sessions to enhance skills and knowledge. - Performance Metrics - Achieve individual and team performance metrics, including NPS and sales targets. - Contribute to ongoing improvement initiatives by providing feedback on processes and customer interactions. Requirements Previous experience in a customer service or chat support role, preferably in the telecom industry. - Proven track record of upselling and achieving sales targets is a plus. - Skills: - Excellent verbal and written communication skills. - Strong problem-solving abilities and attention to detail. - Ability to multitask and manage time effectively in a fast-paced environment. - Proficient in using CRM software and other relevant tools. FlexibilityWilling to work in rotational night shift.

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4.0 - 6.0 years

4 - 6 Lacs

Nashik, Pune

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Company Overview Reliance Retail, India's largest and fastest growing retailer, offers a unique omni-channel presence across Consumer Electronics, Fashion & Lifestyle, Grocery, Pharma, and Connectivity. Established in 2006, we provide unparalleled value, quality, and shopping experiences through a network of over 15,000 stores and diverse digital platforms. Our dedication to innovation, customer service, and strategic partnerships make us the preferred partner for leading brands. Visit us at our website. Job Overview We are seeking a proactive Department Manager to join our team in Nashik or Pune. This mid-level, full-time position requires candidates with 4 to 6 years of experience to oversee daily operations, drive sales, and deliver exceptional customer experiences. Your expertise in team leadership, product understanding, and store management will contribute to sustaining Reliance Retail's market dominance and growth trajectory. Qualifications and Skills Proven team leadership experience, with the ability to motivate and guide teams toward achieving sales and operational excellence. Comprehensive understanding of store product range, with the ability to communicate product benefits effectively to customers. Strong team leading and management skills, fostering a positive and productive workplace environment. Exceptional store marketing strategies to enhance customer engagement and drive sales. Expertise in customer management, with a focus on addressing customer needs and enhancing their shopping experience. In-depth knowledge of store operations, ensuring efficient workflow and retail best practices are maintained. Strong analytical skills to interpret sales and performance data and derive actionable insights. Proficiency in SAP and MS Office to manage store data, reporting, and communications effectively. Roles and Responsibilities Lead and supervise the department team to achieve sales targets and customer satisfaction goals. Oversee day-to-day store operations, ensuring an optimal customer shopping experience in alignment with the company’s standards. Implement effective merchandising and marketing strategies to maximize sales and profitability. Develop and maintain strong relationships with suppliers and brand partners to optimize product offerings. Analyze sales reports and customer feedback to identify areas for improvement and implement corrective actions. Ensure the store's compliance with all health and safety regulations and company policies. Coordinate with various departments to ensure stock levels are maintained to meet customer demand. Conduct regular team meetings to communicate store objectives, updates, and motivate staff toward achieving collective goals.

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5.0 - 6.0 years

2 - 6 Lacs

Hyderabad

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The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership, Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty, Exhibit emotional intelligence to build trust and rapport with customers, Handle customer queries, concerns, and feedback with professionalism and empathy, Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture, Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets, Leverage data insights to optimize inventory and identify growth opportunities, Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays, Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability, Manage team dynamics, resolve conflicts, and foster a collaborative work environment, Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback, Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing, Change Management Adapt to new business strategies and implement changes effectively within the store environment, Encourage flexibility among team members to embrace new processes and technologies, Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction, Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements, Allocate resources efficiently to optimize staff productivity and store performance, Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention, Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards, Maintain outstanding store condition, Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists, Candidate Requirement Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people, Expert in Microsoft office, Demonstrated success in achieving sales targets and exceeding customer expectations, Exceptional customer service orientation with a strong focus on customer satisfaction, Ability to effectively manage multiple priorities and ensure smooth and efficient store operations, Strong team leadership skills to lead and inspire a team, Excellent communication and interpersonal skills for effective team interaction and conflict resolution, Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions, Proficiency in store operations, including visual merchandising, stock management,

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5.0 - 6.0 years

4 - 8 Lacs

Hyderabad

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The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership, Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty, Exhibit emotional intelligence to build trust and rapport with customers, Handle customer queries, concerns, and feedback with professionalism and empathy, Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture, Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets, Leverage data insights to optimize inventory and identify growth opportunities, Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays, Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability, Manage team dynamics, resolve conflicts, and foster a collaborative work environment, Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback, Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing, Change Management Adapt to new business strategies and implement changes effectively within the store environment, Encourage flexibility among team members to embrace new processes and technologies, Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction, Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements, Allocate resources efficiently to optimize staff productivity and store performance, Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention, Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards, Maintain outstanding store condition, Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists, Candidate Requirement Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people, Expert in Microsoft office, Demonstrated success in achieving sales targets and exceeding customer expectations, Exceptional customer service orientation with a strong focus on customer satisfaction, Ability to effectively manage multiple priorities and ensure smooth and efficient store operations, Strong team leadership skills to lead and inspire a team, Excellent communication and interpersonal skills for effective team interaction and conflict resolution, Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions, Proficiency in store operations, including visual merchandising, stock management,

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1.0 - 6.0 years

3 - 8 Lacs

Hospet

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Job Description Job Title Store Manager Department Retail Stores Reports To Cluster Manager Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer- centric strategies and team leadership, Key Responsibilitie s Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty, Exhibit emotional intelligence to build trust and rapport with customers, Handle customer queries, concerns, and feedback with professionalism and empathy, Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture, Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets, Leverage data insights to optimize inventory and identify growth opportunities, Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays, Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability, Manage team dynamics, resolve conflicts, and foster a collaborative work environment, Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback, Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing, Change Management Adapt to new business strategies and implement changes effectively within the store environment, Encourage flexibility among team members to embrace new processes and technologies, Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction, Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements, Allocate resources efficiently to optimize staff productivity and store performance, Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention, Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards, Maintain outstanding store condition, Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists, Candidate Requirement Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people, Expert in Microsoft office, Demonstrated success in achieving sales targets and exceeding customer expectations, Exceptional customer service orientation with a strong focus on customer satisfaction, Ability to effectively manage multiple priorities and ensure smooth and efficient store operations, Strong team leadership skills to lead and inspire a team, Excellent communication and interpersonal skills for effective team interaction and conflict resolution, Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions, Proficiency in store operations, including visual merchandising, stock management, Understanding of inventory management and loss prevention, check(event)

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2.0 - 3.0 years

3 - 7 Lacs

Mumbai

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Role Summary: - The Team Lead - Customer Service will oversee and guide a team of sales agents to achieve and exceed sales targets in a fast-paced contact Centre environment. - The role involves monitoring team performance, providing training and coaching, driving sales strategies, and ensuring excellent customer engagement. Key Responsibilities:Team Management and Supervision:- Lead, motivate, and monitor a team of Customer Service agents to meet individual and team sales targets.- Schedule and manage team shifts, ensuring adequate staffing during peak hours.- Track daily, weekly, and monthly performance metrics like lead conversion, revenue, and call productivity. Sales Performance and Coaching:- Provide regular training and coaching to enhance selling skills, product knowledge, and communication abilities.- Conduct performance reviews, set clear goals, and identify opportunities for improvement.- Share sales best practices and motivate the team to achieve targets. Sales Strategy Execution:- Develop and implement sales techniques and strategies to drive better conversion rates.- Work closely with leadership to execute campaigns, promotions, and target-driven initiatives.- Track lead pipeline and ensure timely follow-ups on leads and prospects. Customer Engagement and Problem Solving:- Ensure agents maintain a professional, customer-focused approach during calls.- Address escalations or customer objections to ensure a positive sales experience.- Identify gaps in processes that impact sales performance and recommend improvements. Reporting and Performance Analysis:- Prepare and share detailed sales performance reports with leadership.- Analyze team performance data to identify trends, successes, and areas for development.- Ensure accuracy in reporting lead conversions, revenue generation, and agent productivity. Team Motivation and Engagement:- Build a positive, competitive, and energetic team environment.- Recognize top performers and implement incentive programs to drive results.- Promote teamwork and maintain high agent morale. Qualifications and Skills: EducationBachelor's degree or equivalent experience in Sales/Marketing/Business. Experience:- 2-3 years of experience in a tele sales/contact center role.- Minimum 1 year of experience in a team leader or supervisory position. Skills Required:- Strong leadership and team management abilities.- Excellent sales and negotiation skills.- Ability to coach and develop team members to achieve targets.- Proficiency in CRM tools, telephony systems, and Microsoft Office Suite.- Strong communication, problem-solving, and organizational skills. Behavioral Traits:- Results-driven with a goal-oriented mindset.- Ability to stay calm under pressure and work in a target-driven environment.- Strong decision-making and problem-solving abilities.- High level of energy, enthusiasm, and a positive attitude. Key Performance Indicators (KPIs):- Team Sales Target Achievement.- Lead Conversion Rates.- Average Call Handling Time (AHT).- Revenue Generated Per Agent.- Agent Retention and Attendance.ApplySaveSaveProInsights

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- 2 years

1 - 2 Lacs

Kolkata

Work from Office

Business Development Executive (Night Shift) Requirements: Excellent spoken & written English communication, shift timing ( 9pm-6am) We Offer: Fixed salary ,Performance-based incentives & bonuses ,Travel allowance. Contact Person: Rinika(9153759348) Travel allowance Annual bonus

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3 - 5 years

0 - 0 Lacs

Ooty

Work from Office

JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales). JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer questions regarding use of properties and location amenities; Follow up on referrals/leads. Ful fill requests from prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information. Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. Monitor contract processing to minimize rescission decisions and ensure timeliness of closings. Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to guests. Establish trust with the prospective guests throughout the entire sales process to build on-going rapport. Discover the needs of prospective buyers through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation. Provide prospective buyers a Sales Gallery, Property and Model tour specific to their sales distribution site. Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective buyers current and future vacation needs. Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized. Practice and continue to develop and improve sales script and presentation. Ensure clear understanding of finance options and present as an approach to ownership. Prepare for daily appointments (e.g., review tour sheet, presentation details, etc) Follow up face-to-face guest interaction with email & phone Answer customer questions regarding product information, servicing issues, financing, maintenance etc. Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales. Review details of contracts with prospective buyers once they decide on purchase. Thoroughly review loan applications and financial documents with the customer and ensure it is completed properly. Work with Sales Management to minimize cancellations and ensure timeliness of closings. Analyse problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality. Complete purchase summary worksheet at end of each sale. Providing Service to Others Respond to and monitor the resolution of customer inquiries in a timely manner with accurate information. Leverage resources for providing service to guests in an effective manner. Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments. Demonstrate total understanding of the culture and processes of the organization. Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners). Participate in formal training sessions offered by management team. Attend daily huddles and regularly scheduled team/manager meetings. Assist in the development and mentoring of other Sales/Membership Executives as requested. COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace. Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods. Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values. Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. Managing Execution Driving for Results - Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively. Planning and Organizing - Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions. Learning and Applying Personal Expertise Applied Learning - Seeking out and making the most of learning opportunities to improve performance of self and/or others. Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback. Applied Business Knowledge - Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results. Functional Job Family Competencies Devising Sales Approaches and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences. Sales Call Facilitation - Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues. Sales Ability: Persuasiveness - Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients. Sales Disposition - Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role. Supporting Sales Implementations - Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty. Sales Opportunity Analysis - Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans. QUALIFICATIONS A minimum of 3 year experience in timeshare or holiday vacations Masters degree or equivalent

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