A Two-Wheeler Sales Executive plays a crucial role in a dealership or showroom, acting as the primary point of contact for potential customers. Their main objective is to drive sales of two-wheelers electric bikes by understanding customer needs, showcasing products, and guiding them through the sales process. Here's a detailed Job Description (JD) for a Two-Wheeler Sales Executive: Job Title: Sales Executive Reports to: Sales Manager / Showroom Manager Job Summary: The Two-Wheeler Sales Executive is responsible for achieving sales targets by actively engaging with customers, demonstrating product features and benefits, providing excellent customer service, and facilitating the sales process from inquiry to delivery. This role requires strong communication skills, product knowledge, and a customer-centric approach. Key Responsibilities: Sales & Target Achievement: Achieve daily, weekly, and monthly sales targets for EV two-wheelers Proactively identify and pursue new sales opportunities through various channels (walk-ins, phone inquiries, online leads, networking). Conduct market research to identify selling possibilities and evaluate customer needs. Negotiate prices and finalize sales deals, ensuring profitability for the dealership. Customer Engagement & Service: Greet customers warmly and professionally, identifying their needs, preferences, and budget. Provide comprehensive information about different two-wheeler models, their features, benefits, and specifications. Conduct product demonstrations and offer test rides to potential buyers. Answer customer inquiries and resolve complaints professionally and efficiently. Build and maintain strong, long-term relationships with customers to encourage repeat business and referrals. Provide excellent after-sales service and support. Product Knowledge & Market Awareness: Maintain up-to-date knowledge of all two-wheeler products, including new launches, features, and pricing. Understand competitive products, market trends, and industry developments. Explain finance and insurance options available to customers. Documentation & Reporting: Ensure all sales documentation is accurate, complete, and error-free before vehicle delivery. Maintain accurate records of sales, customer interactions, and follow-up activities Showroom & Promotional Activities: Ensure the showroom is well-maintained, clean, and inviting. Assist in arranging and displaying two-wheelers and accessories effectively. Participate in sales events, promotional activities, and exhibitions to generate leads and enhance brand visibility. Collaborate with the marketing team to align sales strategies with promotional campaigns. Team Collaboration: Work effectively as part of the sales team to achieve collective goals. Share best practices and contribute to a positive and productive work environment. Qualifications & Skills: Education: High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is a plus. Experience: Proven experience in sales, preferably in the automotive or two-wheeler industry. Freshers with a strong aptitude for sales may also be considered. Communication: Excellent verbal and written communication skills with the ability to articulate product information clearly and persuasively. Sales Acumen: Strong negotiation, closing, and objection-handling skills. Customer Focus: A strong customer-centric approach with a passion for delivering exceptional service. Product Knowledge: Genuine interest in and passion for two-wheelers, with the ability to quickly learn and retain product details. Interpersonal Skills: Ability to build rapport and trust with diverse customer profiles. Motivation: Self-motivated, results-driven, and able to work independently as well as part of a team. Computer Literacy: Proficient in using CRM software and MS Office Suite (Word, Excel). Driving License: Valid two-wheeler driving license is often essential. Language: Fluency in the local language is typically required, and good English communication skills are often a plus. Working Conditions: Typically involves working in a showroom environment. May require working evenings, weekends, and holidays, depending on showroom hours and sales events. May involve some travel for promotional activities or customer visits. Call: +91 63589 31618, Address: Swayam Sapphire Building, Anand-Sojitra Rd, Anand. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Compensation Package: Performance bonus Quarterly bonus Yearly bonus Schedule: Day shift Education: Bachelor's (Preferred) Experience: Sales: 2 years (Preferred) Work Location: On the road
