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Standard Chartered India logo
Manager, Agency Collections, CPBB Standard Chartered India

5.0 - 9.0 years

0 Lacs

delhi

On-site

As a Collections Agency Manager at Standard Chartered Bank, you will be responsible for effectively monitoring and reviewing the portfolio allocated to collections agencies to ensure successful recoveries and minimize net credit loss. Your key responsibilities will include: - Negotiating and collecting overdues from customers - Exercising control over agency performance - Managing field collector productivity - Capacity planning - Training on code of conduct and compliance requirements - Ensuring proper documentation of collection activities - Timely assignment of collection cases - Conducting periodic collection agency audits - Ensuring legal recourse on delinquent accounts You will also be...

Posted 2 weeks ago

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