9 Driver Installations Jobs

You are being hired for the role of Customer Support and Service Desk - Voice Process with Infosys BPM Ltd. in Bangalore and Pune locations. As a Process Executive, your responsibilities will include: - Providing first-level resolution to the customers - Diagnosing and troubleshooting technical issues, escalating more complex problems when necessary - Delivering exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language - Building rapport with customers through active listening, effective communication, and attention to detail - Handling customer objections and concerns efficiently to ensure a smooth resolution - Documenting and tracking custo...

Role & responsibilities Excellent communication skills to attend to/resolve client issues on calls/chat/mail. • Experience in using ticketing tools. Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory • General support knowledge of Operating systems across various platforms and basic concepts of networking Productivity applications like Microsoft office tools. • Open to work in 24*7 and work from office environment • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Preferred candidate profile Excellent Communication Must be comfortable working from the off...

Role & responsibilities Excellent communication skills to attend to/resolve client issues on calls/chat/mail. • Experience in using ticketing tools. Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory • General support knowledge of Operating systems across various platforms and basic concepts of networking Productivity applications like Microsoft office tools. • Open to work in 24*7 and work from office environment • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Preferred candidate profile Excellent Communication Must be comfortable working from the off...

Exp in voice skill on anyof VPN Drivers, O365, driver installations, Active directoryGeneral support knowledge of Op systems across various platforms & basic concepts of networking cloud computing Productivity applications like Microsoft office tools Required Candidate profile 24*7 shifts work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills & quick thinking to own & resolve customers issues

Exp in voice skill on anyof VPN Drivers, O365, driver installations, Active directoryGeneral support knowledge of Op systems across various platforms & basic concepts of networking cloud computing Productivity applications like Microsoft office tools Required Candidate profile 24*7 shifts work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills & quick thinking to own & resolve customers issues

Job Description: We are looking for a System Support Specialist to address common technical issues concerning home and office tech devices like printers, routers, and email clients for customers based in the United States. As a System Support Specialist, your primary responsibility will be troubleshooting hardware connectivity problems and resolving software conflicts. You will also assist customers in performing system reboots, resets, and driver installations. Additionally, you will be expected to promote service plans to customers and elucidate the long-term advantages associated with them. Requirements: The ideal candidate should possess a strong grasp of technical terminology and be pro...

???? Join Infosys BPM Ltd - Service Desk/ Technical support - Bangalore We are looking for dynamic and customer-focused professionals to join our Service Desk Voice Support team at Infosys BPM, Bangalore. The ideal candidate will have excellent communication skills and a passion for resolving technical issues efficiently and empathetically. Key Responsibilities: Provide first-level technical support via voice (calls), chat, and email. Troubleshoot and resolve issues related to: VPN connectivity Microsoft Office 365 Driver installations Active Directory Basic networking and operating systems Utilize ticketing tools such as ServiceNow, Remedy, or Control-M to log and manage incidents. Ensure t...

You are invited to join Infosys BPM Ltd. as a Service Desk - Voice for International Voice Process in Pune. As a member of our team, you will play a crucial role in providing L1 support and resolving client issues through calls, chat, and email. Your excellent communication skills will be key in ensuring effective client interactions. Additionally, experience with ticketing tools like ServiceNow, Remedy, and control M will be advantageous. In this role, you will utilize your expertise in resolving queries related to VPN, Drivers, O365, driver installations, Active directory, operating systems, networking, and cloud computing. Proficiency in using productivity applications such as Microsoft O...

12-18 months’ work experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc. Required Candidate profile Basic networking knowledge.Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory