Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
1.0 - 5.0 years
0 - 0 Lacs
Alwar
On-site
FIELD EXCUTIVE SALARY-12K TO 25K EXPERIENCE-1 TO 5 YEAR DRA MANDATORY CONTACT-07903656864 HR KHUSHBOO YASH INTERPRISES Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Posted 2 weeks ago
1.0 - 2.0 years
0 - 0 Lacs
India
On-site
Designation: Collection Supervisor / Team Leader Job Description Responsible for driving the multi due stage portfolio performance, aligned to the operating plan across PAN India locations, through a team of Field Executives and Tele Callers Motivation and maintaining minimal attrition for team FOS & Tele caller aligned to respective zone to drive consistency in performance Manage Collection efficiencies/ Resolution/ Product of flows/ Settlement / Formulating collection strategies for the state basis market dynamics, portfolio spread/segmentation and business requirements Compliance Ensure compliance with business policy, collections procedures and audit requirements Monitor compliance and audit requirements with down team during location visit Measures of Success (Define the Outcomes expected of the role) Compliance score Skills set required - Should possess strong execution skills along with ability to identify root causes of problems; generate and evaluate alternative solutions; implement problem resolutions quickly and effectively with fact-based decisions - Strong team management skills. - Well versed in MS-Excel. - Forecasting skills - Good communication and interpersonal skills with evidence of teamwork and collaboration - Excellent listening, problem solving, analytical skills and Conflict management skills Must Have Qualification Graduate Degree or equivalent educational qualifications Loans and Credit Card knowledge along with good understanding of Collection Processes Relevant Experience in the field. 1. Team Leader - Minimum 1-2 Year Required in Collection Process. 2. Collection Supervisor - Minimum 2-3 Years Required in Collection Process. * 3-4 years Team management experience in Collections. Preferred Industry: Loan / Credit Card / Banking Collections Employment Type: Full Time, Permanent Education: Any Graduate / Postgraduate Job Type: Full-time Salary: Negotiable Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus License/Certification: DRA (Debt Recovery Agent) Certificate (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person
Posted 2 weeks ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
A Tele Collection Chief Manager is responsible for overseeing and managing a team of tele collection officers/Team Leaders to ensure effective debt recovery and adherence to company policies and regulatory guidelines. They provide leadership, guidance, and support to their team while implementing strategies to optimize collection efforts and achieve performance targets. Key Responsibilities: 1. Team Leadership: Provide leadership and direction to a team of tele collection agents, including recruitment, training, coaching, performance evaluation, and career development. 2. Strategy Development: Develop and implement collection strategies, policies, and procedures to maximize debt recovery while maintaining compliance with relevant laws and regulations. 3. Performance Management: Monitor team performance metrics, including collection rates, call quality, and compliance measures, and take corrective actions as needed to ensure targets are met or exceeded. 4. Training and Development: Conduct regular training sessions and provide ongoing coaching and feedback to agents to enhance their collection skills, negotiation techniques, and customer service abilities. 5. Resource Allocation: Allocate resources effectively to prioritize high-value accounts and optimize collection efforts, considering account aging, payment history, and other relevant factors. 6. Quality Assurance: Implement quality assurance processes to ensure that collection activities are conducted ethically, professionally, and in compliance with company policies and regulatory requirements. 7. Reporting and Analysis: Generate reports on team performance, collection trends, and key metrics to track progress, identify areas for improvement, and make data-driven decisions to optimize collection strategies. 8. Customer Relationship Management: Foster positive relationships with customers by resolving escalated issues, addressing complaints, and ensuring that collection activities are conducted with integrity and respect. 9. Stakeholder Communication: Communicate regularly with senior management, stakeholders, and other departments to provide updates on collection activities, discuss challenges, and collaborate on solutions to improve overall performance. Essential Qualifications and Skills:- Proven experience in debt collection management or a related field, with a track record of achieving collection targets and leading high-performing teams. Strong leadership and people management skills, with the ability to motivate, inspire, and develop team members to achieve their full potential. Excellent communication, negotiation, and problem-solving abilities, with a customer-focused approach to debt recovery. In-depth knowledge of debt collection laws, regulations, and best practices, including DRA and other compliance requirements. Analytical mind-set with the ability to interpret data, identifies trends and makes strategic recommendations for process improvements. Proficiency in using collection software/systems, Microsoft Office applications, and other relevant tools. Additional certifications in debt collection or management are a plus. Show more Show less
Posted 2 weeks ago
3.0 - 31.0 years
0 - 0 Lacs
Sector 44, Gurgaon/Gurugram
Remote
HEY!!! Paisa bazaar is hiring for Team Leader - Collection. Location :- Gurgaon Sector 44 Process :- Tele collection/recovery (Loans & Credit Cards) Roles:- Team Leader Working Days:- 6 Days (Roaster Off) Job Description: 1)Lead, mentor, and motivate a tele-collections team of minimum 15 Agents focused on write-offs (Recovery) 2)Maintain a strong understanding of personal loans, business loans, and credit cards. 3)Ensure adherence to regulations and minimize financial losses. 4)Generate and analyze reports on team and recovery performance. 5)Possess strong knowledge of DRA certification requirements and best practices. 6)In-depth knowledge of CIBIL scores and their impact on recovery. 7)Extensive experience in handling and resolving right-off cases. 8)Knowledge of and ability to manage attrition, shrinkage, and Average Handling Time (AHT). 9)Proficiency in using various tracing tools for debt recovery. 10)Identify and implement process enhancements for efficiency. 11)Train and develop team members to maximize recovery rates. 12)Minimum 3 years of experience as a Team Leader in Tele-Collections profiles. Interested ones can contact @ 9667761607 - HR Rashi OR share your resume at rashibhakuni@paisabazaar.com - Or if you want to recommend someone, feel free to reach out @ 9667761607 - HR Rashi .
Posted 2 weeks ago
0.0 - 31.0 years
0 - 0 Lacs
Pitampura, New Delhi
Remote
*JOB DESCRIPTION for COLLECTION SUPERVISOR* * Supervise and manage the daily operations of the collections team. * Monitor team performance and ensure achievement of collection targets. * Provide training, coaching, and support to team members. * Handle escalated cases and negotiate payment plans with customers. * Develop and implement strategies to improve collection rates. * Collaborate with Backend/process departments to address process inefficiencies. * Prepare and present performance reports to management. *SKILLS* * Proven experience in a collections and Supervisor role. * Strong leadership and team management skills. * Excellent communication and negotiation abilities. * Knowledge of debt recovery processes and legal regulations. * Proficiency in using collections software and tools. * Analytical skills to assess data and make informed decisions. * Ability to handle high-pressure situations and resolve conflicts. *ELIGIBILITY & SALARY CRITERIA* * *Experience* - Minimum 1 Year experience in Team Supervision (DRA or Non-DRA) * *Salary* - 25k- 35k (Negotiable as per previous salary package) * *Qualification* - Graduate or above
Posted 2 weeks ago
2.0 - 31.0 years
0 - 0 Lacs
Ameerpet, Hyderabad
Remote
Looking for DRA certified Executives, Telecallers & Team leaders for our Hyderabad, Hanumakonda, Medak,Bhongiri, Jangoan, Adilabad, Suryapet Branches. Visit customers with overdue credit card accounts as per the recovery list provided. Persuade and negotiate with defaulters to make payments or settle dues. Educate customers about the consequences of non-payment and assist them in resolving issues preventing repayment. Ensure recovery targets are met on a monthly basis. Submit daily/weekly reports on field visits, collections, and customer feedback. Maintain customer confidentiality and follow ethical collection practices.
Posted 2 weeks ago
0.0 - 31.0 years
0 - 0 Lacs
Thane West, Thane
Remote
Candidate should have DRA certificate with them it's compulsory
Posted 2 weeks ago
0.0 years
0 Lacs
Udaipur, Rajasthan
On-site
RECOVERY FIELD EXCUTIVE LOCATION-ABU ROAD, UDAIPUR, RAJASTHAN SALARY-12000-25000 DRA certified from recovery only contact-7903656864 hr-khushboo yashinterprises Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: Day shift Work Location: In person
Posted 2 weeks ago
0.0 years
0 Lacs
Delhi, Delhi
On-site
Position: Field Executive Locations: South Delhi Ghaziabad Noida West Delhi and Central Delhi (1 Field Executive required) North Delhi and West Delhi (1 Field Executive required) Faridabad Salary: ₹16,000 + ₹2,500 (petrol incentives) per position Requirement: DRA certification is mandatory Contact: Digvijay Sharma (9690564554) Job Types: Full-time, Fresher Pay: ₹16,000.00 - ₹18,500.00 per month Schedule: Day shift Fixed shift Morning shift Work Location: In person
Posted 2 weeks ago
0 years
0 Lacs
New Delhi, Delhi, India
On-site
About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Secunderābād, Telangana, India
On-site
About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI Show more Show less
Posted 2 weeks ago
2.0 - 31.0 years
0 - 0 Lacs
Choolaimedu, Chennai Region
Remote
dra certified collection experience in recovery
Posted 2 weeks ago
1.0 - 31.0 years
0 - 0 Lacs
Sector 40, Chandigarh
Remote
DRA & NON-DRA BOTH APPLY
Posted 2 weeks ago
0.0 - 31.0 years
0 - 0 Lacs
Rajaji Nagar, Bengaluru/Bangalore
Remote
Click Here to apply https://applicant.psyhire.ai/jobs/SIGO1J6?company_id=SIGO1 DRA Certify Tele caller • Outbound calling over Auto-Dialer for collection for Banks • Good communication in Hindi. • Basic Computer skills • Updating CRM with disposition / comments • Good telephone handling skills Qualifications • HSC or equivalent • Minimum age – 18yrs • Police verification – positive Additional information • Office is walking distance from Andheri Metro station • New Air conditioned office • Timely salary • Attractive incentives on meeting targets • Attractive referral Bonus • One week induction and soft skills training • 50% female staff. Very good working environment • Fast growth opportunities
Posted 2 weeks ago
1.0 - 6.0 years
0 - 2 Lacs
Hyderabad, Delhi / NCR, Mumbai (All Areas)
Work from Office
Dear Candidates , We are looking for one of the Debt Financial Service Company for the profile of Tele Collection and Field Collection Officer. Location-Hyderabad,Mumbai and Delhi Exp-1+ Year Job Description:- -Good Exposure in Recovery Debt by tele calling or by Field. -DRA Certificate Mandatory. If you are intrested please share your resume on tisha@getwork.org. Thanks & Regards Tisha 8882154989
Posted 3 weeks ago
1.0 - 4.0 years
0 - 2 Lacs
Hyderabad, Navi Mumbai, Delhi / NCR
Work from Office
Urgent Hiring as Tele collection Executive in NBFC Company Job location :- Delhi , Mumbai , Hyderabad salary :- Upto 20K + Plus Incentive Role & responsibilities Do call and collect the money Handling all bucket experience Knowledge of Debt Recovery Having a certificate of DRA Interested candidate please share me your cv at sharvan@getwork.org HR Sharvan 8800790797
Posted 3 weeks ago
10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary The role will be responsible for supporting our colleagues to effectively plan and deliver the Groups objectives with a well governed simplified framework protecting the organization, its values and reputation through meaningful challenge and dialogue partnered with accountability and ownership. Role holder have to actively involves of reviewing Data Quality, Critical Data Elements (CDEs) and handshake between HR systems and partnered systems. Providing inputs for DLP rules for HR and periodic review of DLP rules. To lead Data Governance Forum (DGF) includes preparation of pack & publish, follow-up on actions till closure, minutes) Minimum 8 forum per annum. Act as a Stewart for DQMS and review IAT (impact assessment template) and align with expected DQ controls. Monitor the monthly profiling & recon results published with downstream. Engagement with DPO on the dashboard outcome results and have a remediation plan in place for discrepancies. Track the DQ issues into IMR (Issue Management & Resolution Register) and periodic update to DGF and NFRC Maintenance of Document Preservation Notice (DPN) tracker and information asset annual review People & Talent Reference all responsibilities related to people and talent matters, for example: Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk, control partners and other teams. Excellent self‐management practices. An independent thinker with exceptional work ethic. Self‐directed and resourceful. Ability to generate immediate & extended team cooperation by understanding the business requirements and system enabler. Strong collaboration with Country, HR Technology, SF Project Team and GPS teams Thrives in a dynamic fast‐paced work environment working with multiple teams. Key Responsibilities Strategy : Specific tasks will include reviewing data requests, reviewing change requests, rolling out access provisioning, delivery of the Data Governance framework, Data Quality, CDEs, Data Assurance and support in the Records Management project delivery, alongside other BAU activities as required. Business : Responsibilities related to the delivery of business and / or financial objectives, for example, Awareness and understanding of the wider business, economic and market environment in which the Group operates. Processes To support for Data Management policy and associated standards To support Risk and Control Self-Assessment (“RCSA”) of the S & T process universe against the requirements set out in the Data Quality Management Standard. To implementing Data Quality (DQ) controls for S & T processes wherever applicable. Review of Quarterly reconciliations for DQ Scope processes. S & T projects support for adherence to DG principles and data privacy standards. To support adhoc and annual review of Group and Country Retention schedules To maintain and refresh DAR (Data Asset Register) and perform annual review. To build control metrics, embed the control monitors for applicable processes to test the effectiveness of the controls. To support DLP (Data Leakage Protection) annual rule recertification for S & function and rules to be deployed for monitoring and blocking where applicable. Review of Monthly assurance process outcomes. Engage relevant stakeholders to remediate data quality issues identified in Assurance process. Risk Management Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them. Embed the Group’s values and code of conduct across the team and larger function. Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the appropriate Risk Committees. Governance Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight. For example, Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group/Country operates, and the regulatory requirements and expectations relevant to the role. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key Stakeholders Head, Governance& Controls, DRA (Data Risk assessment), PIA / Workforce Analytics teammates in Group, GPS teams, other parties requesting and using data inside and outside of S & T, Global/Regional HR/HRSD, Country HR/HRSD, Process Owner, Product Owners/Business Owners in HR, ITO, SCM (Supply Chain Management), CABM (Corporate Affairs Brand and Marketing) & CRES (Corporate Real Estate Service), DDO (Data Domain Owner), CFCC (Conduct, Financial Crime and Compliance), CDO (Chief Data Officer), ICS (Information and Cyber Security) and IAM (Identity & Access Management). Other Responsibilities Support Data governance initiatives for S & T to comply with data quality, data privacy and confidentiality regulations. Partner & drive ICS programme effectively and efficiently to reduce and manage risk within the S & T function. End to end analysis of where S & T data is stored; who can access S & T data; how is S & T data accessed; what are the security controls in place. Ensure Quality of S & T data is maintained at high level of integrity. Review information security risk assessments. Document potential risk vectors monitor controls and ensure risk is addressed. Ability to present the identified risks to the business with suggestions around mitigating control. Proactively communicate and collaborate with GPS, Country, Business stakeholders and Technology teams on the DG BAUs Prepare an assessment covering documentation of all S & T data across systems /applications including unstructured HR data residing across our network & vendors. Support any training and awareness initiatives relating to minimizing security risks. Manage audit requests and provide timely management responses to the findings, including remediation actions. Ensure controls are measured and metric provided to all relevant forums. Detail oriented with focus on structured documentation. DAR to be prepared and maintained for S & T applications. Skills And Experience Business Intelligence Effective Communications Identity and Access Management Influencing Through Expertise Business Intelligence Functional (SuccessFactors, Payroll Systems, SABA, etc.) Data and Process Qualifications Education Bachelor’s / Master's Degree in HR / Computer Applications / Computer Science / Information Technology, Engineering, Finance or its equivalent. Training / Experiences Minimum 10+ years of experience in HR/Banking Domain with focus on Data Governance, Risk & Information Security Experience as Risk and Controls Expert. Experience in DQMS (Data Quality Management System) Experience in assurance reports is an added advantage. Knowledge around industry standard security control frameworks Strong sense of personal ownership and responsibility in accomplishing the organization’s goal. Able to get things done in a quick-paced environment. Good understanding of regulatory compliance, security, risk and controls Ability to collect and analyze data, establish facts and make recommendations. Good Technical skills and good understanding in Information security control domains across platforms/Applications and Data Protection Strong interpersonal and team skills. Certifications CISA (Certified Information Systems Auditor) / CIPM (Certified Information Privacy Manager) trained or certified will be a definite advantage. Languages English (excellent written and oral communication skills) and presentation skill would be added an advantage. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers Show more Show less
Posted 3 weeks ago
1.0 - 6.0 years
2 - 2 Lacs
Hyderabad
Work from Office
Willing to make 100 outgoing calls to debtors for repayment Responsible for the achievement of team target set by respective clients Achieve 100%non-complaint to be in line with organization goal Ensure daily followup of PTP&escalation of all cases Required Candidate profile Should be proficient in speaking any one of following Languages Marathi / Odiya / Bengali / Malayalam / Tamil Financial sector preferred Having DRA (Debt Recovery Certificate) optional but preferred
Posted 3 weeks ago
10.0 - 11.0 years
0 Lacs
Delhi, India
On-site
Duties and Responsibilities - ● To achieve collection targets assigned to the territory by meeting the collection target for the states or region assigned. Meeting the Target on Cost of Collections. ● Ensuring legal guidelines have complied for entire collection structure in letter and spirits. ● Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. ● Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. ● Keeping the write-off percent within risk pricing. Control GCL portfolio in terms of bucket flows. ● Handle customer issues escalations. Feed back on credit policy based on market conditions. ● Ensuring documented feedback and action taken on all cases in soft buckets. ● Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise. Manage and put support mechanism for legal / police issues. ● Ensuring audit queries are complied with, ensuring corrective and preventive action. Manage productivity by fixing productivity parameters for Agencies/collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Assistant Manager. ● Recruitment of collection officers/area managers. ● Constant evaluation of Team Leads /Assistant Managers/Managers Requirements- ● Demonstrated success & achievement orientation. ● Excellent communication skills. ● Negotiation Skills Strong bias for action & driving results in a high performance environment. ● Excellent relationship skills. ● Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance. ● Exceptionally high motivational levels and needs to be a self starter. ● Working knowledge of computers. Work Experience: ● 10-11 years of Collections experience. Qualification: ● Collection of consumer loans/ business loans. ● Experience of handling/managing a team. ● Minimum a graduate (in any field). ● Preferably a DRA (Debt Recovery Agent) certified professional. ● Good knowledge of Computers (MS Office, email communication). Work Location: Delhi Show more Show less
Posted 3 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Qualification : HSC And Above Work From Office Location:- MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Preferred candidate profile Requirements : - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off salary- 25 CTC Rounds of Interviews: HR round Operations round Interested can reach out on HR Vaishnavi :- 9822381876
Posted 3 weeks ago
1.0 - 4.0 years
0 - 2 Lacs
Surat, Delhi / NCR
Work from Office
Dear Applicants, Currently we are hiring for Debt Recovery Agent (Field Collection Officer) for DEBT MANAGEMENT COMPANY Location: Delhi,Surat Vacancy - 1 Salary: - Upto 15k to 22k LPA + Lucrative Incentives Send CV to Sandeep kaur - 9220132326 or sandeep@getwork.org Note- DRA Certificate mandatory. Experience: Freshers to 5 years Product : Credit Card and Unsecured Loan Collection
Posted 3 weeks ago
40.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Company Description DRA Homes, with over 40 years of excellence in real estate, has transformed over 10 million square feet into thriving communities and earned the trust of 12,000+ homeowners. The company focuses on creating spaces where families thrive, fostering a sense of belonging, and enriching lives. DRA's commitment to quality and innovation ensures excellence in every project, offering homeowners spaces they can truly take pride in. HR Contact - 7548867716 Role Description 🌍 Land Identification & Market Analysis Identify and evaluate strategic land parcels for residential, commercial, and mixed-use development. Conduct market research and competitor analysis to identify high-potential acquisition opportunities. Assess land value, zoning regulations, and development feasibility. 💼 Negotiation & Deal Closure Lead high-stakes negotiations with landowners, brokers, and intermediaries. Structure and execute acquisition deals (direct purchase, joint ventures, lease agreements). Maximize value while minimizing financial and legal risks. 🏛️ Due Diligence & Legal Compliance Oversee legal due diligence, including title verification and encumbrance clearance. Ensure compliance with local regulations, land use policies, and government norms. Collaborate with legal teams to resolve ownership disputes and documentation issues. 👥 Team Leadership & Management Build, lead, and mentor a team of land acquisition managers and support staff. Set clear performance targets and monitor team progress. Develop training programs to enhance team capabilities and market knowledge. Foster a high-performance, results-oriented culture within the team. 🤝 Stakeholder & Government Liaison Build and maintain relationships with government authorities, landowners, and industry partners. Engage with internal teams (legal, finance, design, and project management) to align acquisition strategies with business goals. Represent the company in industry forums and networking events to enhance market presence. 📈 Strategic Planning & Reporting Develop and implement long-term land acquisition strategies to support business growth. Create financial models and risk assessments for acquisition projects. Provide regular reports and strategic updates to the CFO and senior management on acquisition progress, market trends, and challenges. Qualifications ✔️ Experience: 15–20 years in real estate, with significant exposure to land acquisition. ✔️ Education: Any degree (MBA preferred). ✔️ Market Expertise: In-depth knowledge of the Chennai real estate market and local land regulations. ✔️ Negotiation Mastery: Strong ability to structure and close complex, high-value deals. ✔️ Legal Acumen: Proficient in land laws, title clearance, and regulatory requirements. ✔️ Strategic Insight: Ability to align acquisition strategy with overall business goals. ✔️ Leadership: Proven experience in building and leading high-performing teams. ✔️ Communication: Strong interpersonal, stakeholder management, and presentation skills. ✔️ Financial Acumen: Understanding of land valuation, development costs, and ROI analysis. Show more Show less
Posted 3 weeks ago
1.0 - 31.0 years
0 - 0 Lacs
Pitampura, Delhi-NCR
Remote
*JOB DESCRIPTION* for *COLLECTION TELE-CALLER* * Contact customers via dialer/phone to inform them of overdue accounts and payment status. * Negotiate for overdue payments and settlements within established guidelines. * Update customer information and payment records in the system. * Follow up on established payment arrangements with customers. * Address and resolve customer inquiries and disputes regarding payments. * Target oriented approach. *SKILLS* * Communication * Negotiation * Time Management * Problem Solving * Pressure handling *ELIGIBILITY & SALARY CRITERIA* * *Experience* - Both Fresher and Experienced can apply (DRA or Non-DRA) * *Salary* - 15k-20k (Negotiable as per previous salary package) + lucrative incentives on Target achievement. * *Qualification* - 12th or above
Posted 3 weeks ago
0.0 - 31.0 years
0 - 0 Lacs
Airoli, Navi Mumbai
Remote
Designation - Telecaller Male - Female qualification * - 12 Pass DRA CERTIFICATION MANDATORY - CIBIL SCORE - 700 or above Salary Depends o interview 3 months to 1 year- DRA CERTIFICATION MANDATORY Key responsibility - 1. Make outbound calls to customers with overdue payments. 2. Communicate effectively with customers to collect payments. 3. Negotiate payment plans and arrangements. 4. Update customer records and payment information. 5. Meet collection targets and performance metrics Shift Time - 9:30AM to 6:30PM ( May vary in the month end) Week off - One rotational week off TeamSpace Financial Services Mayuree Mundlekar 9326949948 If you are interested call me share your cv
Posted 3 weeks ago
0.0 - 31.0 years
0 - 0 Lacs
Yousufguda, Hyderabad
Remote
WE ARE LOOKING FOR A DEBT RECOVERY AGENTS FRESHERS AND EXPERIENCED BOTH ARE ELIGIBLE TELUGU AND HINDI AER MANDATORY OTHER REGIONAL LANGUAGES ARE ADDED ADVANTAGE LIKE TAMIL,MARATHI AND KANNADA DRA CANDIDATES WILL BE OTHER ADDED ADVANTAGE
Posted 3 weeks ago
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