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0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI
Posted 2 weeks ago
0.0 - 31.0 years
2 - 7 Lacs
Thousand Lights, Chennai Region
On-site
About Company: Credit Mantri is a Series-B funded, Chennai headquartered Fintech startup, founded by a team of entrepreneurs with extensive experience in world-class financial services organizations. Our aspiration is to become India's largest and most inclusive Credit facilitator. CreditMantri aims to do this by creating a single extraordinarily rich source of credit relevant information, aggregating both traditional and non-traditional data sources. We have over 2 Million users, work with 40+ lenders and have seen strong traction. We are at an exciting phase of our proposition build out. Our product set caters to 2 stakeholders consumers on one side and lenders on the other. We are recruiting (English + Hindi) Speaking Candidates for a leading NBFC, below are the Roles and Responsibilities. Role & responsibilities 1.Perform inbound & Outbound Customer calls . 2. Explaining about Credit and Cibil Score to the customer. 3 . Understand credit concerns customers have when their loan or credit card gets rejected . 4. Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus . Preferred candidate profile 1. Hindi is Mandatory Perks and benefits 1. No Night Shift ( Only General shift 9:30am -6:30 pm) 2. Joining Bonus of Rs. 6000 And Attractive Incentives (1000 - 40,000) 3. Providing DRA Certification 4. Half Yearly Increment & Annual Increment 3. Salaries paid on time 4. Freshers will be preferred Interested Candidates share your resume to : Azeem- 9940261421 E- Mail ID : azeem@creditmantri.com
Posted 2 weeks ago
0.0 - 31.0 years
2 - 2 Lacs
Koppal
On-site
Visiting Customer for Outstanding amount Collection Fix the Appointment for Collection Reminder and Followup calling on P2P update the interactions in system Qualification: Under Graduates / Min HSC Passed Exp Mix - 100% Exp ( Min 3 to 6 month Experience in Collections ) Location : Mentioned Location BELLARY GULBARGA KOPPAL Standard BGV to be considered DRA CERFICATE IS MUST
Posted 2 weeks ago
0.0 - 31.0 years
1 - 4 Lacs
Bagalkot
On-site
Field Collection executive - DRA certificated candidate required - Door to door to visit - Daily collection - 8 to 10 visit per day - Bike and DL Required - petrol allowance 3000 per month - salary - 15 to 20 k CTC per month - incentives 10k based on performance CITY PIN CODE PINCODS BAGALKOT 587116 BAGALKOT 587311
Posted 2 weeks ago
0.0 - 4.0 years
0 - 0 Lacs
bangalore, chennai, noida
Remote
A "DRA Faculty" job description within the IIBF (Indian Institute of Banking and Finance) context refers to a teaching position focused on training individuals to become Debt Recovery Agents (DRAs), where the primary responsibility is to deliver comprehensive training on debt collection procedures, legal regulations, ethical practices, communication skills, and customer handling, often requiring the faculty member to hold a CAIIB qualification and substantial experience in banking and debt recovery practices
Posted 2 weeks ago
1.0 - 5.0 years
1 - 1 Lacs
Kolkata
Work from Office
Collection tele caller Qualification: Graduation is not mandatory Experience: Minimum 6 months of experience in Tele collections Please contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.
Posted 2 weeks ago
6.0 - 10.0 years
7 - 12 Lacs
Ludhiana, Mohali, Chandigarh
Work from Office
Company: Leeford Healthcare Ltd. https://www.leeford.in/ Position: Asst. Manager / Manager - Drug Regulatory Affairs (Domestic Market) Job location: Ludhiana Experience : 6 yrs above Job Profile: Review of labels of Drugs and ensuring their full compliance with the applicable Rules and Regulations. Handling and responding to all the product specific queries. Performing Root cause and analysis and preparing replies to the show cause notices Ensuring overall compliance with domestic regulatory requirements. Co-ordination with respective departments. Maintaining familiarity with company product ranges. Keeping up to date with changes in regulatory legislation and guidelines. Ensuring that quality standards are met and submissions meet strict deadlines. Maintain high levels of accuracy, meet tight deadlines. Management of Data. Required Candidate profile Candidate should have min 6 yrs. of experience in Regulatory Affairs Experience in Domestic Markets. Candidate should be well versed with Drug Regulatory Compliances. Can handle or manage a team. Candidates should be able to review artworks related to Drugs. Candidate should have good knowledge about Legal Metrology regulations. Kindly note we are looking candidate who can join on immediate basis. Interested one can share resume to talent@leeford.in or can whatsapp to 9875961129
Posted 2 weeks ago
6.0 - 10.0 years
7 - 12 Lacs
Ludhiana, Mohali, Chandigarh
Work from Office
Company: Leeford Healthcare Ltd. https://www.leeford.in/ Position: Asst. Manager / Manager - Drug Regulatory Affairs (Domestic Market) Job location: Ludhiana Experience : 6 yrs above Job Profile: Review of labels of Drugs and ensuring their full compliance with the applicable Rules and Regulations. Handling and responding to all the product specific queries. Performing Root cause and analysis and preparing replies to the show cause notices Ensuring overall compliance with domestic regulatory requirements. Co-ordination with respective departments. Maintaining familiarity with company product ranges. Keeping up to date with changes in regulatory legislation and guidelines. Ensuring that quality standards are met and submissions meet strict deadlines. Maintain high levels of accuracy, meet tight deadlines. Management of Data. Required Candidate profile Candidate should have min 6 yrs. of experience in Regulatory Affairs Experience in Domestic Markets. Candidate should be well versed with Drug Regulatory Compliances. Can handle or manage a team. Candidates should be able to review artworks related to Drugs. Candidate should have good knowledge about Legal Metrology regulations. Kindly note we are looking candidate who can join on immediate basis. Interested one can share resume to talent@leeford.in or can whatsapp to 9875961129
Posted 2 weeks ago
6.0 - 10.0 years
8 - 12 Lacs
Ludhiana
Work from Office
Company: Leeford Healthcare Ltd. https://www.leeford.in/ Position: Asst. Manager / Manager - Drug Regulatory Affairs (Domestic Market) Job location: Ludhiana Experience : 6 yrs above Job Profile: Review of labels of Drugs and ensuring their full compliance with the applicable Rules and Regulations. Handling and responding to all the product specific queries. Performing Root cause and analysis and preparing replies to the show cause notices Ensuring overall compliance with domestic regulatory requirements. Co-ordination with respective departments. Maintaining familiarity with company product ranges. Keeping up to date with changes in regulatory legislation and guidelines. Ensuring that quality standards are met and submissions meet strict deadlines. Maintain high levels of accuracy, meet tight deadlines. Management of Data. Required Candidate profile Candidate should have min 6 yrs. of experience in Regulatory Affairs Experience in Domestic Markets. Candidate should be well versed with Drug Regulatory Compliances. Can handle or manage a team. Candidates should be able to review artworks related to Drugs. Candidate should have good knowledge about Legal Metrology regulations. Kindly note we are looking candidate who can join on immediate basis. Interested one can share resume to talent@leeford.in or can whatsapp to 9875961129
Posted 2 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- Loan Recovery -outbound calls (Axis MFI,Axis Retail, ICICI HFC, BOB, HSBC ) Qualification : HSC And Above Work From Office Location:- Reliable Tech Park Airoli Shifts Timing: - Day Shift Required DRA certified candidates. Preferred candidate profile - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off Salary- upto 22 CTC + incentives Rounds of Interviews: HR round Operations round How To Apply..? Dont miss out on this opportunity! Schedule your interview now by calling or sending your CV through WhatsApp to: HR Prathmesh :- 9607404867
Posted 2 weeks ago
0 years
1 - 5 Lacs
India
On-site
Urgently hiring experienced candidates for collection process in Cochin region (DRA Preferred) To achieve collections for assigned delinquent customers. To follow up customers via outbound calls & visits to inform them for finish debt amount (unpaid EMI & loans). Contacting customers and informing them of their overdue bills. Negotiating and communicating for payment plans. Please send your resume to cochincollection11@gmail.com or WhatsApp at 6282106583 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹45,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Commission pay Work Location: In person
Posted 2 weeks ago
0 years
0 Lacs
Hyderābād
On-site
Summary Directs the development of submission of product registration, progress reports, supplements, amendments, and/or periodic experience reports. Provides strategic product direction to teams on interaction and negotiates evidence with regulatory agencies. Interacts and negotiates with regulatory agency personnel in order to expedite approval of pending registration and answers any questions. Serves as a regulatory liaison on the project team throughout the product lifecycle. Ensures rapid and timely approval on of new drugs, biologics/biotechnology and/or medical devices and continued approved status of marketed drugs or medical devices. Serves as regulatory representative to marketing or research project teams and government regulatory agencies. Provides advice to development and/or marketing teams on manufacturing changes, line extensions, technical labeling, appropriate regulations and interpretations. Coordinates, reviews, and may prepare reports for submission. About the Role Key Responsibilities Is responsible for implementing regulatory strategy and managing operational activities for assigned medium regions. Provides input into global regulatory strategy and contributes to Regulatory Functional Plan (RFP) and Seed Document, or their equivalents, including identification of gaps or risks in global strategic plan for assigned regions. Partners with regions to align on regulatory strategy in order to fulfil business objectives -Implements RFP across assigned regions. Determines requirements and sets objectives for Health Authority (HA) interactions with DRA GPT representative and/or GTAL. Facilitates preparation and finalization of briefing books and contributes to preparation of summary documents. Develops and implements plans for timely response to HA requests and coordinates responses. May serve as local HA liaison depending on location (e.g., FDA or EMA). Drives coordination, planning, and submission of dossiers in assigned regions worldwide. Review of global dossier summary documents. Develops and implements plans to avoid/minimize clock stops during submission review. Reviews, approves and submits Clinical Trial Applications (CTAs) and Investigational New Drugs (INDs). Reviews and submits Risk Management Plans. May lead negotiations for regional approvals independently or with DRA GPT representative and/or GTAL. Responsible for facilitating timely submission and approval of dossier with HAs under the guidance of the DRA GPT representative and/or GTAL. Erroneous decisions result in critical delays and modifications to projects or operations; cause substantial expenditure of additional time, human resources, and funds; and jeopardize future business activity -Contributes to and often leads the development of departmental goals and objectives. Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable) Minimum Requirements: Functional Breadth. Cross Cultural Experience. Operations Management and Execution. Project Management. Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Division Development Business Unit Universal Hierarchy Node Location India Site Hyderabad (Office) Company / Legal Entity IN10 (FCRS = IN010) Novartis Healthcare Private Limited Functional Area Research & Development Job Type Full time Employment Type Regular Shift Work No Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Posted 2 weeks ago
0 years
0 Lacs
India
On-site
Collection and recovery, in the context of finance and business, refers to the process of reclaiming overdue payments from individuals or businesses that owe money. This process can be handled internally by the creditor or outsourced to third-party collection agencies. The core goal is to minimize financial losses and maintain a healthy cash flow by actively pursuing delinquen Accounts Job Type: Full-time Benefits: Health insurance Schedule: Day shift Morning shift Work Location: In person
Posted 2 weeks ago
1.0 - 6.0 years
0 - 3 Lacs
Ahmedabad, Mumbai (All Areas)
Hybrid
A Field Collection Team Lead/Manager is responsible for managing and leading a team of field collection agents to recover outstanding debts from customers. This role involves setting performance targets, providing training and support, monitoring team performance, and ensuring compliance with company policies and legal regulations. Here's a more detailed breakdown of the responsibilities and qualifications: Responsibilities: Team Management: Leading, motivating, and supervising a team of field collection agents. Performance Management: Setting performance targets, monitoring individual and team performance, and providing coaching and feedback. Training and Development: Conducting training sessions to enhance team members' skills and knowledge of collection processes and regulations, according to Expertia AI. Strategy Implementation: Developing and implementing strategies to improve collection efficiency, reduce delinquencies, and increase recovery rates. Compliance: Ensuring adherence to company policies, legal regulations, and ethical guidelines related to debt collection, according to Tonik Bank. Customer Relationship Management: Handling escalated customer issues, negotiating payment arrangements, and maintaining positive customer relationships. Reporting and Analysis: Analyzing collection data, preparing reports on team performance, and identifying areas for improvement. Collaboration: Working with other departments (e.g., sales, customer service) to resolve issues and streamline processes.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 3 Lacs
Gurugram, Delhi / NCR
Work from Office
Job description We are looking for a self-driven and competent Executive-Collections/ Sr. Executive-Collections to facilitate our collection process and trace and contact B2C clients for collection of outstanding payments. To be successful in this role, you must possess knowledge of the B2C collections process and should be able to strike a balance between maintaining trustful relationships and ensuring timely payments. Role & responsibilities Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments Negotiating suitable payment plans. Take actions to encourage timely debt payments Resolve billing and customer credit issues Update account status records and collection efforts Report on collection activity and accounts receivable status Assist in improving collection strategies to drive continuous improvement in the collections process. Research and resolve payment discrepancies. Verify clients and customers who appear to be potential defaulters. Aggressively work on hard recovery of bad debts, insolvent clients, defaulters and fraud cases. Find/trace and contact clients to ask about their overdue payments Manage field executive for recovery. Preferred candidate profile 1. Minimum 2.5 years of experience in a B2C collections/ recovery role. 2. Strong verbal and communication skills. 3. Ability to work in a deadline driven and target-based role. 4. Ability to speak persuasively and listen critically 5. Knowledge of MS-Office is a must. 6. DRA will be advantage
Posted 2 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI
Posted 2 weeks ago
0.0 - 31.0 years
1 - 2 Lacs
Narayan Peth, Pune
On-site
JD:- DRA certified candidates can apply. 10th or 12th pass candidates can apply. Should have good communication skill.
Posted 2 weeks ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Summary Directs the development of submission of product registration, progress reports, supplements, amendments, and/or periodic experience reports. Provides strategic product direction to teams on interaction and negotiates evidence with regulatory agencies. Interacts and negotiates with regulatory agency personnel in order to expedite approval of pending registration and answers any questions. Serves as a regulatory liaison on the project team throughout the product lifecycle. Ensures rapid and timely approval on of new drugs, biologics/biotechnology and/or medical devices and continued approved status of marketed drugs or medical devices. Serves as regulatory representative to marketing or research project teams and government regulatory agencies. Provides advice to development and/or marketing teams on manufacturing changes, line extensions, technical labeling, appropriate regulations and interpretations. Coordinates, reviews, and may prepare reports for submission. About The Role Key Responsibilities Is responsible for implementing regulatory strategy and managing operational activities for assigned medium regions. Provides input into global regulatory strategy and contributes to Regulatory Functional Plan (RFP) and Seed Document, or their equivalents, including identification of gaps or risks in global strategic plan for assigned regions. Partners with regions to align on regulatory strategy in order to fulfil business objectives -Implements RFP across assigned regions. Determines requirements and sets objectives for Health Authority (HA) interactions with DRA GPT representative and/or GTAL. Facilitates preparation and finalization of briefing books and contributes to preparation of summary documents. Develops and implements plans for timely response to HA requests and coordinates responses. May serve as local HA liaison depending on location (e.g., FDA or EMA). Drives coordination, planning, and submission of dossiers in assigned regions worldwide. Review of global dossier summary documents. Develops and implements plans to avoid/minimize clock stops during submission review. Reviews, approves and submits Clinical Trial Applications (CTAs) and Investigational New Drugs (INDs). Reviews and submits Risk Management Plans. May lead negotiations for regional approvals independently or with DRA GPT representative and/or GTAL. Responsible for facilitating timely submission and approval of dossier with HAs under the guidance of the DRA GPT representative and/or GTAL. Erroneous decisions result in critical delays and modifications to projects or operations; cause substantial expenditure of additional time, human resources, and funds; and jeopardize future business activity -Contributes to and often leads the development of departmental goals and objectives. Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable) Minimum Requirements Functional Breadth. Cross Cultural Experience. Operations Management and Execution. Project Management. Why Novartis Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards Commitment To Diversity And Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Posted 2 weeks ago
0 years
0 Lacs
Thiruvananthapuram
On-site
Document collection Executive DRA certificate mandatory license with Two wheeler required Job Type: Full-time Work Location: In person
Posted 2 weeks ago
1.0 years
1 - 3 Lacs
India
On-site
Job Title: Collection Executive / Telecalling (DRA/Non-DRA) Experience: 1–5 Years Location: Sultanpur, Delhi Industry: Fintech / NBFC Responsibilities: Call customers (0–1 bucket) for EMI recovery Follow up via calls, SMS, and email Explain dues & assist in repayment Escalate NPAs to field/legal team Update CRM and maintain records Meet monthly targets & follow DRA norms Requirements: 1+ year in collections (Fintech/NBFC/Banking) Graduate, good Hindi/English skills Basic NPA knowledge & CRM experience Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Posted 2 weeks ago
5.0 - 15.0 years
4 - 5 Lacs
Jammu
On-site
Join our Team Our Exciting Opportunity! We are hiring a Packet Core SME to be a part of our team. You Will: 5 to 15 years of validated experience Solid understanding of Telecom Networks specially in 2G/5G/4G/IMS CORE/Cloud domain Excellent experience on Packet CORE nodes SGSN/GGSN/DNS/PCRF/CCPC/WMG Proficient Knowledge of GSM/WCDMA/LTE/VoLTE Cisco/Nokia Packet Core node Troubleshooting/Config understanding In-depth understanding of Packet Core troubleshooting & trace analysis & call flows Preferred Experience on end user perception improvement The Skills You Bring: In-depth product knowledge of Nokia & Cisco SPG and MME latest versions. Good understanding and experience on 3GPP standards and PS Core protocols. Hands on experience at Nokia/CISCO Packet Core Elements (SGSN/MME/GGSN) Knowledge of VOLTE/IMS related configuration in MME/GGSN/DNS Configuration knowledge of creation of OSPF, IP pool addition, OCS/DRA/PCRF definition, LAC Barring, CSFB, SRVCC, APN creation, traffic migration, TAI-DB management Sound level knowledge around 2G, LTE & 5G. Understanding of Gb, Gr, Gi, Gn, IUPS, Gx, Gy, Gz, S1, S6a, S11, SGs, S10, Gi configuration & integration. Proficient in DPI (Deep Packet Inspection configurations) Should be proficient with important PACO, their analysis & improvement plans. Good understanding of Service Awareness and differentiated charging related concepts. Proficient in Paco nodes/technologies – CUPS, F5 Server, Cloud. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Jammu Req ID: 769822
Posted 2 weeks ago
5.0 years
0 - 0 Lacs
Sultanpur, Delhi, Delhi
On-site
Job Title: Collection Executive / Telecalling (DRA/Non-DRA) Experience: 1–5 Years Location: Sultanpur, Delhi Industry: Fintech / NBFC Responsibilities: Call customers (0–1 bucket) for EMI recovery Follow up via calls, SMS, and email Explain dues & assist in repayment Escalate NPAs to field/legal team Update CRM and maintain records Meet monthly targets & follow DRA norms Requirements: 1+ year in collections (Fintech/NBFC/Banking) Graduate, good Hindi/English skills Basic NPA knowledge & CRM experience Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Posted 2 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Job Title: Tele-calling EMI Collection Executive (Call Centre) Contact: 9663151827 (Sanmay) Location: Bengaluru, India Experience Required: 1 + years Function: Collections, Recovery, Operations Employment Type: Full Time Languages known (minimum 2): English, Telugu, Kannada, Tamil (Hindi not compulsory, but would be a plus) Role Overview: Resollect is looking for experienced and certified Collection/Recovery Callers to manage and drive recovery efforts for secured loan portfolios . The ideal candidate will have hands-on experience in housing and vehicle loan recovery and a sound understanding of the secured loan legal process. This is a high-ownership, on-ground role with deep execution responsibilities and strategic impact. Key Responsibilities: Initiate and manage recovery calls for overdue home loans, two-wheelers, and four-wheelers Handle follow-ups, payment commitments, and objection handling professionally Update and manage case details accurately in CRM and dialler systems Coordinate with legal/field teams for secured asset recovery where applicable Track daily performance and ensure timely resolution of allocated accounts Maintain compliance with RBI and internal recovery standards Ideal Profile & Requirements: Minimum 1 year of calling-based recovery experience Must hold a valid DRA (Debt Recovery Agent) certificate Prior experience with housing loans and vehicle loan portfolios is preferred Understanding of secured loan recovery and related legal processes is a strong plus Proficient in using dialler systems and CRM tools Strong communication, negotiation, and objection-handling skills Hands-on mindset ready to roll up sleeves and lead from the front. Immediate joiners will be highly preferred Why Join Resollect? Competitive compensation + incentive structure Tech-enabled workflows and automation-first approach Opportunity to be part of a high-growth fintech revolutionizing collections Fast-track career growth
Posted 2 weeks ago
0.0 - 31.0 years
1 - 2 Lacs
Kukatpally, Hyderabad
On-site
Greetings from HR Globe Recruitment Service.. Hiring for Customer Support Minimum 0-1 year experience Languages : English+( Kannada / Telugu / Malayalam / Hindi / Tamil ) Skills : Good Communication Skills with Salary :18 - 22 CTC Location: Kukatpally Shifts : Rotational 6 days including night shift for males Gender : Male / Female Note: DRA Certificate and Non DRA Certificate Contact No : 8885760537
Posted 2 weeks ago
5.0 - 15.0 years
0 Lacs
Jammu, Jammu & Kashmir, India
On-site
Join our Team Our Exciting Opportunity! We are hiring a Packet Core SME to be a part of our team. You Will: 5 to 15 years of validated experience Solid understanding of Telecom Networks specially in 2G/5G/4G/IMS CORE/Cloud domain Excellent experience on Packet CORE nodes SGSN/GGSN/DNS/PCRF/CCPC/WMG Proficient Knowledge of GSM/WCDMA/LTE/VoLTE Cisco/Nokia Packet Core node Troubleshooting/Config understanding In-depth understanding of Packet Core troubleshooting & trace analysis & call flows Preferred Experience on end user perception improvement The Skills You Bring: In-depth product knowledge of Nokia & Cisco SPG and MME latest versions. Good understanding and experience on 3GPP standards and PS Core protocols. Hands on experience at Nokia/CISCO Packet Core Elements (SGSN/MME/GGSN) Knowledge of VOLTE/IMS related configuration in MME/GGSN/DNS Configuration knowledge of creation of OSPF, IP pool addition, OCS/DRA/PCRF definition, LAC Barring, CSFB, SRVCC, APN creation, traffic migration, TAI-DB management Sound level knowledge around 2G, LTE & 5G. Understanding of Gb, Gr, Gi, Gn, IUPS, Gx, Gy, Gz, S1, S6a, S11, SGs, S10, Gi configuration & integration. Proficient in DPI (Deep Packet Inspection configurations) Should be proficient with important PACO, their analysis & improvement plans. Good understanding of Service Awareness and differentiated charging related concepts. Proficient in Paco nodes/technologies – CUPS, F5 Server, Cloud. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Jammu Req ID: 769822
Posted 2 weeks ago
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