474 Dra Jobs - Page 2

Designation: Collection Supervisor / Team Leader Job Description Responsible for driving the multi due stage portfolio performance, aligned to the operating plan across PAN India locations, through a team of Field Executives and Tele Callers Motivation and maintaining minimal attrition for team FOS & Tele caller aligned to respective zone to drive consistency in performance Manage Collection efficiencies/ Resolution/ Product of flows/ Settlement / Formulating collection strategies for the state basis market dynamics, portfolio spread/segmentation and business requirements Compliance Ensure compliance with business policy, collections procedures and audit requirements Monitor compliance and audit requirements with down team during location visit Measures of Success (Define the Outcomes expected of the role) Compliance score Skills set required - Should possess strong execution skills along with ability to identify root causes of problems; generate and evaluate alternative solutions; implement problem resolutions quickly and effectively with fact-based decisions - Strong team management skills. - Well versed in MS-Excel. - Forecasting skills - Good communication and interpersonal skills with evidence of teamwork and collaboration - Excellent listening, problem solving, analytical skills and Conflict management skills Must Have Qualification Graduate Degree or equivalent educational qualifications Loans and Credit Card knowledge along with good understanding of Collection Processes Relevant Experience in the field. 1. Team Leader - Minimum 1-2 Year Required in Collection Process. 2. Collection Supervisor - Minimum 2-3 Years Required in Collection Process. * 3-4 years Team management experience in Collections. Preferred Industry: Loan / Credit Card / Banking Collections Employment Type: Full Time, Permanent Education: Any Graduate / Postgraduate Job Type: Full-time Salary: Negotiable Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus License/Certification: DRA (Debt Recovery Agent) Certificate (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person

📞 Job Title: Telecaller – Collections & Recovery Location: 2ND FLOOR, Lifestyle building, Begumpet, HYD Employment Type: Full-time | Day Shift Industry: NBFC, Banking & Debt Recovery 🧭 Job Summary We are seeking a persuasive and empathetic Telecaller to join our Collections team. The ideal candidate will be responsible for contacting customers with overdue payments, negotiating repayment terms, and ensuring timely recovery—all while maintaining professionalism and customer rapport. 🎯 Key Responsibilities Initiate outbound calls to customers with pending dues. Explain repayment terms and resolve billing-related queries. Negotiate payment plans and follow up on commitments. Maintain accurate records of calls, promises, and recovery status. Escalate complex cases to the senior recovery team or legal department. Ensure compliance with company policies and debt recovery regulations. 🛠️ Required Skills Strong verbal communication in Hindi, English, and regional languages. Active listening and conflict resolution abilities. Basic computer proficiency (Excel, CRM tools, call logs). Ability to handle pressure and rejection professionally. Familiarity with recovery protocols and DRA certification (preferred). 🎓 Qualifications Minimum: 12th Pass or Graduate. Prior experience in collections, telecalling, or customer service is a plus. 💰 Compensation & Benefits Fixed salary + Incentives based on recovery performance. Provident Fund, ESI. Career growth opportunities within the recovery team.

· Should have handled minimum of 20-50 agents. · Should know throughput calculations like Attrition, Shrinkage. · Effectively communicate project expectations to team members in a timely and clear manner. · Must have worked and should have knowledge about the Dialers. · Should have handled the team weekly reviews and encourage team to meet organizational goals. · Responsible for staff retention within the team. · Should be from collection or any other background. · The Candidate should have good experience in Collections, especially In Buckets. Must have knowledge of handling financial products of Credit Cards. · Must have excellent communication & good knowledge in excel (vlook-up, hlook-up and pivot table). · Must be able to handle the clients and should have good communications skills while communicating through calls and mails. · Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial. · Experience working both independently and in a team-oriented, collaborative environment. · Candidate must be in Kolkata and Immediate joiner. · DRA Certified preferred.

🚧 Urgent Hiring!!! Position: Senior Debt-Recovery specialist location: 502, Block C ,5 Th Floor ,Axis Mall, Action Area 1C , Newtown Premises No Of 9 Kolkata 700156 Yearly CTC Band: 1.8 lacs starting, which can scale up to 3 lacs (basis merit) Experience: Min 3 Yrs Academic Qualification: Graduate (MBA preferred) Professional Qualification: DRA Certified will have an edge, rest also can apply Primary KRA: (1) Collection of unpaid dues as per specified Target, (2) Systemically following SPURVY process, (3) Discipline, dedication & devotion Associate KRA: Adherence of CoC (code of conduct) Innovation Leadership attribute demonstration Required language - Bengali, Hindi, English, Tamil, Telegu, Marathi, Gujrati, If you interested then contact at this number-7980023797(HR - Riya) Email- Riya.halder@spurvy.in

Hiring for DRA Manager Location- Panchkula Experience- 15+ years Salary Package- 13-17 LPA Must have experience in regulatory Countries dossier preparation and working Should have worked in Injectable Unit Interested One share resume 9815675900

Roles and Responsibilities Manage debt collection processes for various clients across India. Handle inbound and outbound calls to resolve customer queries related to loan payments. Maintain accurate records of all interactions with customers using CRM software. Meet daily/weekly targets set by the organization. Identify potential issues with customers' accounts and escalate them to senior team members when necessary. Desired Candidate Profile 0-5 years of experience in collections, recovery, or a similar field. Strong communication skills (oral & written) with ability to handle high-pressure situations. Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.

Role & responsibilities JOB ROLE Key functions will be: On-the-job Product Training of new joinees Maintain MIS for Allocated Pool Tracking Callers properly Inspire / motivate callers to achieve targets Sending Pick-up files to FPRs Co-ordinate with Bank FPRs Identifying critical cases and act accordingly Prepare strategies for achieving Team targets Coordinate with Collection agencies Handling Escalation calls /agitated customers Preferred candidate profile Skills/Competencies Required Graduation (Any Stream) 3-6 yrs of relevant experience. Good communication skills Knowledge of Ms Excel Orientation towards working with people Management skills in terms of maintaining people and work Good Leadership skills Knowledge of collections process, specifically domestic collections Passionate towards achieving targets Perks and benefits PF, Health Insurance, Performance based Incentives.

Responsibilities Outbound calls to recover overdue loan accounts Follow-up communication and CRM updates Customer handling with empathy and professionalism Target-driven role with performance-based incentives Qualifications Minimum Qualification : 12th Pass / Graduate Experience : 0–2 years (Freshers welcome) Good communication & basic computer skills required DRA Certification (IIBF) is preferred, but not mandatory Don't have a DRA Certificate? No worries! You can still apply. Eligible candidates will be guided to complete their IIBF-certified DRA training through Global BIFS Academy .

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

AGENCY ROLE JOB /BOTH DRA AND NON-DRA CAN APPLY Key Responsibilities: Lead, motivate, and supervise the collections team to achieve collection targets. Monitor daily collection activities, both in-house and in the field. Assign and manage field visit schedules for collection agents. Analyze delinquent accounts and determine appropriate collection strategies. Conduct field visits for high-value or sensitive accounts when necessary. Train team members on effective field collection techniques and safety protocols. Ensure accurate documentation of all collection efforts, including field interactions. Review and escalate unresolvable cases to the appropriate authority. Coordinate with legal and compliance teams on escalated default accounts. Prepare and present regular reports on team performance and recovery rates. Maintain up-to-date knowledge of relevant laws and company policies related to collections. Field Visit Knowledge & Skills: Strong understanding of field collection strategies and risk assessment. Ability to plan and optimize field agent routes for efficiency. Familiarity with using GPS and mobile collection tools or apps. Skilled in conducting difficult face-to-face negotiations and resolving disputes. Knowledge of customer profiling and regional payment behavior. Capable of handling security issues and conflict during field recovery. Understanding of legal limitations and ethical guidelines during field collections.

Required DRA Tele callers and Field Executives with minimum 1 Year of Work experience

REQUIRMENT: TELE CALLERS FOR DEBIT COLLECTION ,DRA CERTIFIED, CANDIDATE SHOULD BE FAMILIER IN EXCEL WORKSHEET N V LOOK UP N PIVOT KNOWLAGE

Need DRA Field Executives for North and West Location

Company Description Sai Resolution Service is a DRA-certified firm established in 2011, specializing in comprehensive recovery and enforcement solutions across South India. Our services include distressed asset recovery, SARFAESI enforcement, debt collection, vehicle repossession, and NPA asset sales. We serve top banks, NBFCs, and ARCs with trust and legal compliance. With over 190 professionals, including legal experts and field recovery agents, we ensure end-to-end support, facilitating the sale of over ₹200 Cr in NPA assets annually. Role Description This is a full-time, on-site role for a Debt Recovery Agent - Collection, located in Coimbatore. The Debt Recovery Agent will be responsible for conducting field visits to collect outstanding debts, negotiating repayment plans, and maintaining accurate records of collection activities. The agent will also liaise with customers to provide updates and resolve disputes, ensuring compliance with legal and regulatory requirements. Qualifications Debt Collection and Cash Collection skills Strong Communication and Customer Service skills Basic understanding of Finance Ability to work independently and manage time effectively Experience in the financial services industry is a plus High school diploma or equivalent; additional qualifications in finance are advantageous DRA certificate preferred

Company Description EU Credit Business Solutions Private Limited, established in May 2025, specializes in debt collection and credit management outsourcing. We support financial institutions including Banks, NBFCs, Fintech Lenders, ARCs, and other corporate entities with highly effective tools to resolve non-performing assets (NPAs). Our structured, technology-driven approach ensures consistent recovery performance through telecalling, legal letters, SMS and email campaigns, and on-ground field visits. We offer a performance-based model where commission is charged only on successfully recovered amounts, helping reduce bad debts and improve compliance. Role Description This is a full-time on-site role for a Field Executive (DRA/Non-DRA) located in Delhi, India. The Field Executive will be responsible for conducting on-ground field visits to recover debt, negotiating repayment terms, and monitoring debt repayment progress. Daily tasks will include interacting with debtors, reporting recovery performance, coordinating with the internal team, and ensuring compliance with all regulations. The Field Executive will also be responsible for using data-backed strategies to optimize recovery efforts and maintaining positive relationships with debtors. ✅ DRA certified candidate preferred ✅ Non-DRA candidate can also apply ( training will be provided) Qualifications Experience in debt collection, credit recovery, and financial analysis 10th/12th pass or above Good communication skills and field knowledge of Delhi NCR Own two vehicle with valid DL Skills in negotiation, communication, and customer relationship management Ability to perform on-ground visits and handle field work efficiently Proficiency in data tracking, reporting, and using recovery management tools High level of integrity and ability to work independently Previous experience in the financial services industry is a plus

Must have experience 4 to 5 years in Banking collection & Agency Management· DRA certified Candidates required. Shall be responsible in building a team & business generation through them.· Will have to handle entire Bangalore Geography initially· Shall be responsible for sourcing, servicing, and login the Overdue Collections· Must have experience of sourcing business from Builders and under construction projects.· Must have exposure to team handling role.· New Initiatives · Portfolio Management · Taking care of Teams Productivity and business.· Achieving the geo targets. · Manage both internal & external channel for business expansion & development· Understanding the intricacies of various cases and filtering them so that only appropriate cases are put up for approval. · Responsible for maintaining good loan portfolio for business in the Allocated Branch. Required Experience: · Experience in Home Loan / LAP through Builder segment / APF· Should have had exposure of Approved Project Financing· Should have handled a team of Area / Cluster Managers under him/her Required Skills:· Good Communication.· Customer Orientation.· Positive Approach.· Confident.· Good Administrative SkillJob Type: Full-timeSalary : 30000 to 40000/Month Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Provident Fund Work Location: In person

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Member - Voice Performance Management Job Level/ Designation M1-Manager Function / Department Central Operations Group: Core Performance-Active Operations Location Mumbai Job Purpose To efficiently monitor, maintain, and investigate deviations till resolutions for network KPIs & services for IMS VoLTE, SDM, CS Core, & Signaling, so as to uphold a quake free network, and deliver operational excellence and ensuring best class network quality for VIL customers through deployment of best operational practices and guidelines. To Co-ordinate with SNOC, MS-Partners, OEM’s, Circle & various inter-functional teams, with the objective to ensure timely & systematic execution of tasks & resolution of escalated issues. Network elements involved (As per current deployment) IMC, TAS, SBC, MSC/GMSC, MSS/GCS, MGW/GMGW, STP/DSR, DRA, MNP DB, HLR, HSS, NDS, EIR. Key Result Areas/Accountabilities Enabling and monitoring performance reports and real time alerts to proactive monitor the Performance KPIs Enabling Performance reports of Cloud KPIs Core domains as per targets Ensuring regulatory/DoT directives/compliance is met w.r.t customer experience Core Performance Management to achieve operational efficiency Maintain and improve Core KPIs w.r.t set benchmark for each NE Tracking clear code trend and troubleshooting the same to minimize the service impact Creating real time alerts on KPI deviation to quickly detect performance issues Identify RCA for KPI dip and implementing corrective actions throughout circles Detection of performance KPIs deviations and tracking till resolution Analysis w.r.t trace/logs for troubleshooting KPI deviations & customer complaints such as MO, MT, SMS, roaming etc. and taking corrective actions Audit of Network configuration parameters w.r.t Network elements to maintain standard configuration throughout the Network Management of various IMS VoLTE, SDM, CS Core, and Signaling NEs for Pan India VIL network by following-up/coordinating technical activities such as SW upgrades, Technical audits, Network resilience and configuration standardization in the network Capacity Utilization Management Monitor and maintain Core Node Utilization below threshold to negate service impact Proactive triggering to Project & Planning team to mitigate the increasing traffic in core Nodes based on utilization. Maintain congestion free network by regular tracking & initiating required actions to ensure capacity utilization within threshold. Cross-Functional Co-ordination Co-ordinate, sync and provide technical guidance for issue resolution to SNOC & circle teams Co-ordinate for best practice and implementations across all circles. Ensure past learning implementation during new node integration Core Competencies, Knowledge, Experience Expertise in 4G IMS Core, SDM, CS Core in one or more OEM’s - Nokia, Ericsson, Mavenir, Huawei, ZTE Expertise in IMS VoLTE domain with profound understanding of IMS/VoLTE/EPC call flows Brilliant analytical skills while troubleshooting performance issues on protocols like SIP, ISUP, SIGTRAN etc along with knowledge of Switching equipments Good understanding of Subscriber Data managements nodes – HSS/HLR/NDS is required Knowledge of STP/DRA signalling call flows in 2G/3G/4G/VoLTE domains Excellent communication & inter-personal skills, strong customer focus & seamless approach. Timely decision making and risk assessment skills. Quick learning skills and willing to adapt new things Must Have Technical / Professional Qualifications BE/B.Tech (E&C). Cloud Certification (will be a plus), 6 + years of experience and at least 3 years’ experience in VoLTE & CS Core Performance/Operations related activities Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Filed Collection Supervisor Qualification: Graduation is not mandatory Relevant Experience: Minimum 2+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact: HR Harni: 9003316274

Field collection Supervisor .Oversee and manage a field collections team responsible for collecting payments from .Proven track record achieving collections targets and managing field operations. please contact - HR Gayashree-8073874634 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Company Description AMS Comtel provides cross-industry and industry-specific outsourcing solutions in both core and non-core areas. The Group brings operational excellence and deep domain expertise. Backed by local understanding and global resources, AMS Comtel is well-positioned to deliver services across geographies. We are swift and agile to respond to all client needs promptly. Role Description This is a full-time, on-site role for a Debt Recovery Telecaller to join our banking process. The position is located in Kolkata. The Debt Recovery Telecaller will be responsible for contacting customers to remind them of their due payments, negotiating payment terms, resolving inquiries and issues related to debts, maintaining records of customer interactions, and meeting defined recovery objectives. The role also involves adhering to compliance guidelines and maintaining a high level of professionalism. Qualifications Strong communication and interpersonal skills Ability to negotiate and resolve payment disputes Excellent organizational and record-keeping abilities Basic understanding of banking processes and guidelines Proficiency in using telecommunication systems and office software Experience in debt recovery or a related field is a plus High school diploma or equivalent

As a Marketing Executive at Dramantram, you will have the opportunity to showcase your skills in effective communication, creative thinking, and proficiency in MS-Excel, MS-PowerPoint, MS-Office, and email marketing. This exciting role will allow you to work closely with a dynamic team to develop and execute innovative marketing strategies that drive brand awareness and engagement. Key Responsibilities Develop and implement comprehensive marketing campaigns to promote our products and services Create compelling content for various marketing channels, including social media, email, and website Analyze marketing data and performance metrics to optimize campaigns and drive results Collaborate with cross-functional teams to ensure alignment and consistency in messaging Manage email marketing campaigns, including segmenting lists, creating templates, and tracking performance Present marketing plans and performance reports to senior management using MS-PowerPoint Stay updated on industry trends and best practices to continuously improve marketing efforts and drive business growth. If you are a motivated and creative individual with a passion for marketing, then we want to hear from you. About Company: Dramantram (Pronounced Dra-Mann-Tram) is a visual-communication start-up firm that takes a human-centered & design-based approach to create, innovate, and grow. Team Dramantram is determined to explore creative avenues to support and serve individuals and organizations by exhibiting their untapped potential, needs, desires, and aspirations. We ideate and curate situation that helps individual and organization to build creative culture and strong brand values. We don't work for each other. We work with each other. It is our core belief that we call mutual respect. It's not about visual communication, brand theory, or selling products. It is always about people and purpose. That is why everything we do for brands is designed with ardor and emotions. A brand without purpose and vision can never be embraced by people. A brand with a lucid vision can be a true agent of change and revolutionize the way people think, behave, and act.

We’re Hiring! 📢 Roles: 2 × DRA-Certified Collection Executives and Skip Tracers Location: MG Road, Gurugram Company: Naman Finlease Pvt. Ltd. What we’re looking for: ✅ DRA certification (mandatory for Collection Executives) ✅ Proven experience in collection, debt recovery & skip tracing (tele-callin) ✅ NBFC collections experience ✅ Ability to trace hard-to-locate customers using digital & tracing tools ✅ Hardworking, target-driven, and result-oriented mindset Apply at: hr@qualoan.com

Job Title: Collection Telecaller Department: Collections / Recovery Location: Ghansoli MBP Employment Type: Full-Time Reporting To: Collection Manager / Team Leader Job Summary: We are looking for a motivated and detail-oriented Collection Telecaller to manage outbound and inbound calls to customers regarding pending payments. The ideal candidate will be persuasive, patient, and customer-focused while ensuring timely collection of dues and maintaining positive client relationships. Key Responsibilities: Make outbound calls to customers with pending dues and remind them of upcoming or overdue payments. Follow up regularly with defaulting customers to ensure payment recovery. Provide account information and resolve customer queries regarding billing or outstanding balances. Maintain accurate records of calls, payment commitments, and customer interactions. Negotiate repayment plans in alignment with company policies. Escalate complex cases or disputes to senior team members or legal team when necessary. Achieve daily, weekly, and monthly targets for collections. Maintain professionalism and ensure compliance with data privacy and regulatory standards. Key Skills & Competencies: Excellent communication and persuasion skills in [languages as applicable: English/Hindi/Marathi/Kannada/Gujarati/Telugu] Patience and ability to handle difficult conversations Basic knowledge of accounting or finance is a plus Familiarity with CRM systems or collection software is an advantage Good negotiation and interpersonal skills Target-driven and self-motivated

Field collection Executive Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact : HR Gayashree-8073874634 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications DDI L3 Engineer. Roles & Responsibilities Serves as primary support lead of DDI operations by managing customer devices and end-to-end services. Responsible for maintaining the committed customer SLAs & network uptime. Provide Level-3 technical support for all migration activities and queries form L2 engineers. Need to take end to end ownership DDI related issues/queries and provide resolutions. Manage the performance of the overall DDI network and its elements and fixes issues. Performs migration activities. Recommends systems improvements to overall network to maintenance impacts. Performs preventative and routine maintenance activities. Maintains network performance by performing network analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. Work with vendors and internal support teams to update, maintain, and patch all network infrastructure. Create and maintain design documents Implement DDI deployments and upgrades/migrations Test all new releases within the account and ensure that all EWOs and Test Cases are complete Define and maintain infrastructure configurations Work with account teams and/or clients to determine how to apply new DDI service offerings to meet business needs and requirements Ensure data integrity of production, backup, and DRA Enterprise database Review and perform basic trending analyses under this area of responsibility. Responsible for any incidents and all root cause and corrective action for the account Peer review architecture and engineering documents Provide 24-hour on-call support for TCP/IP, DNS, and DHCP issue escalations. Key Competencies & Skills Strong fundamental and in depth hands on experience with DNS and Enterprise alliances like Infoblox, Nokia Vital QIP, Efficient IP and Bind Providing basic & advanced DNS administrative services utilizing the Infoblox , Nokia VitalQIP GUI etc. Very good working knowledge on IP segmenting of subnets. IPV4/IPV6 structure. Linux/ UNIX skills Enacting object policies and profiles. Managing servers, networks, subnets, and objects– DNS/DHCP pushes as well as Stop/Clean/Start. Use of basic Cisco network engineer skills for accessing switches and routers. Network trouble shooting tasks and incident management stemming from project implementations. Working with other IT staff and vendor representatives on projects, installations, moves, changes, troubleshooting, documentation and servicing. Understand customer requirement & design a solution & then implement the same. Good knowledge of all LAN switching technologies eg Spanning Tree, VLAN management and VTP concepts etc. Working knowledge of firewalls. Experience on configuring of Infoblox, VitalQIP and Efficient IP appliances for DNS and DHCP services Good to have relevant LAN/WAN certifications Education & Qualifications Engineering Graduate Special Condition Candidate should be open to work in flexible shifts.