475 Dra Jobs - Page 18

Qualification: Graduation is not mandatory Experience: Min 6 Months of exp in Collections( DRA certified are highly preferred ) Please contact :HR Harni 9003316274 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Hiring of Drug Regulatory Affairs Specialist with 3-5 years’ experience at Loni, Ghaziabad, Uttar Pradesh 201102 Experience: 2-5 years in regulatory affairs within the pharmaceutical industry. Regards, Varun (Hr) -9718983381 varun.osg777@gmail.com

Company Description Ariyog Analytic Solutions is a certified professional services organization in India, specializing in debt management, soft collections, recovery, legal services, and domestic/international outbound call support. The company places clients first and foremost, working diligently to meet their needs. With a dedicated team boasting over 15 years of experience in serving financial institutions, Ariyog leverages technology-led collection solutions for effective customer contact establishment and analytics-driven campaigns. Role Description This is a full-time on-site role for a Customer Service Representative located in Mumbai at Ariyog Analytic Solutions. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, delivering excellent customer service, and enhancing overall customer experience. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong communication and interpersonal skills Problem-solving and conflict resolution abilities Experience in Debt Collections. Qualifications 12th. DRA Certified. Show more Show less

Team Leading for Collection Team for Personal Loans Handling Collection calsl on a personal loan for collecting EMI & Charges Look after customer queries and try to resolve the case in the best possible manner Updating daily achievements to superiors. Desired Candidate Profile: Team Handling experience for 3 years Experience in Tele calling, NBFC. Good Communication Skills DRA Certification Spoken Language Proficiency: English , Hindi and any other India Language

Telephonic Collections Officer will recover overdue payments via calls. Handle disputes, update records, meet targets, and follow compliance. Work location: Andheri East Chandivali 9-6 job, Sunday fixed off, salary upto 20000 in hand Required Candidate profile Any Graduate with or without exp in collections Must be DRA CERTIFIED Must have good communication skills Experience in collections or call centers preferred.

Team Leading for Collection Team for Personal Loans Handling Collection calsl on a personal loan for collecting EMI & Charges Look after customer queries and try to resolve the case in the best possible manner Updating daily achievements to superiors. Desired Candidate Profile: Team Handling experience for 3 years Experience in Tele calling, NBFC. Good Communication Skills DRA Certification Spoken Language Proficiency: English , Hindi and any other India Language

Dear Applicants, **Hiring for Team Leader- Collection and Recovery for Debt Management Company** *Experience* - 2+ years in Team handling (70% Field collection and 30% Telecollection officers and skip tracing) *Product*- Credit card and unsecured loan *Salary* - *DRA* - Upto 30-35k *Vacancy* - 6 *Location*-Mumbai(Wadala,Thane) Hyderabad (Somaji guda),Delhi (Dashrathpuri) *NOTE-* DRA CERTIFICATE MANDATORY INTERESTED ONES PLS SHARE THEIR RESUME OVER WHATSAPP - Ms. Sandeep Kaur - 9220132326

Company Description With over 40 years of excellence, DRA Homes is a trusted name in real estate, transforming 10+ million square feet into thriving communities and earning the trust of 12,000+ happy homeowners. DRA focuses on creating spaces where families thrive, fostering a sense of belonging, and enriching lives. The company's commitment to quality and innovation ensures every project reflects excellence and precision. HR Contact- 7548867716 Role Description Manage and oversee the front desk area, ensuring professional and efficient visitor handling Greet and assist clients, customers, and senior guests with a warm and courteous approach Handle incoming calls, emails, and appointment scheduling with accuracy and discretion Coordinate front office operations, including housekeeping, courier services, and meeting room bookings Maintain visitor logs, manage walk-in customer records Support office events, client meetings, and project presentations Ensure the reception area reflects the brand’s professionalism and values Qualifications Graduate in any discipline; hospitality or office management background is a plus 3+ years of experience in a front office or customer-facing executive role Excellent verbal and written communication in English and Tamil Strong organizational and multi-tasking abilities Presentable, confident, and well-versed in customer handling etiquette Basic proficiency in MS Office and handling office equipment Show more Show less

Leading Pvt Sector Bank is hiring across Vadodara | Collection Officer Product: Commercial Vehicle/Construction Equipment (CV/CE) Key Responsibilities: Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Negotiating suitable payment plans. Maintaining customer payment records. Preparing customer financial statements for banks and the state credit department. Writing final notice warnings to customers when payments are not being made. Instituting legal action when customers fail to pay their debt. Responding to customer queries. Optimal qualification for success on the job is: 12th pass and above. Must have vehicle and driving license. Candidate Must have DRA Certificate. Fresher's are most welcome. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines Ability to work successfully as a part of a team Bachelors degree in accounting, business management, or a similar field. Previous experience working as a Collections Officer.. Familiarity with state debt collection laws. Knowledge of payment plans and accounting procedures. Patience and resilience. Ready to travel locally for meeting customers during sales calls. Should have compatible mobile device with a required Android/ iOS version Contact Person - MS. Ekta Trivedi - 9328973957

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role TM Voice Core Ops Job Level/ Designation M1 Function / Department Technology Location Mumbai Job Purpose End to end drive of all Core projects which involves new node deployments, expansions of existing nodes, OEM consolidation / swaps for VOLTE, PACO, UDR, DRA/STP etc. type of network elements Key Result Areas/Accountabilities End to end drive of all Core projects which involves new node deployments, expansions of existing nodes, OEM consolidation / swaps for VOLTE, PACO, UDR, DRA/STP etc. type of network elements; Drive MRN/GRN, on time closure of open PO Material OCI at Warehouse with OEM. Follow-up for short shipment and replacement of DOA material. Material delivery at site as per the project plan (new, inter-circle transfer ). Inventory management of project material to ensure zero theft. Overall ensure on-time & error free execution and completion of all Core projects for delivery required core capacity to meet business need. Coordinate with central / regional planning team for CAPEX, PO approvals, site surveys – space and power feasibility, project timelines. Coordinate with OEM for site surveys, OEM & SCM for material deliveries Coordination with planning, OEM and SNOC for all types of solution documents, eco system readiness, peer nodes integration. Physically verify each installation and ensure 100% QC. Proactively align all resources, test set ups and team for Function and RA UAT & Clearance, LI/IPDR compliance, SNOC HO, Dry Run and Go-live Ensure dry run and Go-live happens with 100% compliance of all checks, acceptance from all relevant stakeholders Ensure thorough pre / post checks for Dry Run and Go-live including performance, KPI etc. Ensure clearance of open punch point of any within agreed timelines. Ensure all HOTO happens with 100% availability of all types of HLD, LLD, solution documents to Operation team Effective coordination with various stakeholders like planning, OEM, SCM, Operation team, SNOC for smooth execution of projects Proactive approach to identify possible show stopper, get them Core Competencies, Knowledge, Experience Good communication skills Products Services & Technology Knowledge Leads Decision Making & Delivering Results Analytical Thinking Building Team Commitment Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Show more Show less

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Job Description Location: Mumbai/Bangalore Primary Skill : VMWare Secondary Skill : Excellent Oral and Written Communication Proactive approach Self-starter with excellent planning. Disciplined approach / Go getterï Assertive to drive different stake holders (internal and external) to achieve the desired results� Good knowledge /Certification on ITIL Design; deploy; and manage VMware vSphere environments; including ESXi hosts and vCenter. Update/upgrade Hypervisor/vCenter to latest build Troubleshoot critical issues related with VMs/Esxi/vCenter/Cluster/HA/DRA Content Library management; VM Deployment; Templates Administer HP Synergy composable infrastructure (compute; storage; and networking).Monitor system performance and optimize for efficiency and scalability. Manage server hardware (HP ProLiant & BladeSystem servers) with a focus on uptime and redundancy. Manage HPE Synergy Service Profile/templates/networking/storage Manage and configure boot from SAN for Esxi hosts and other physical servers Update/Upgrade firmware of HPE Synergy Shared infra/Interconnects/Chassis/Blade Server Implement security best practices; vulnerability management Configure/Manage volumes/Hosts/Host Group on Pure Storage Manage VMWare Tanzu Cluster including Kubernet VMWare and HPE Synergy Admin Key Responsibilities: Design; deploy; and manage VMware vSphere environments; including ESXi hosts and vCenter.. Update/upgrade Hypervisor/vCenter to latest build. Troubleshoot critical issues related with VMs/Esxi/vCenter/Cluster/HA/DRA. Content Library management; VM Deployment; Templates. Administer HP Synergy composable infrastructure (compute; storage; and networking).� Monitor system performance and optimize for efficiency and scalability.� Manage server hardware (HP ProLiant & BladeSystem servers) with a focus on uptime and redundancy.� Manage HPE Synergy Service Profile/templates/networking/storage� Manage and configure boot from SAN for Esxi hosts and other physical servers. Update/Upgrade firmware of HPE Synergy Shared infra/Interconnects/Chassis/Blade Server� Implement security best practices; vulnerability management. Configure/Manage volumes/Hosts/Host Group on Pure Storage. Manage VMWare Tanzu Cluster including Kubernet Required Skills: Proven experience with VMware vSphere; including vCenter and ESXi. Strong knowledge of HP Synergy infrastructure and HPE OneView. Familiarity with SAN/NAS; vSAN; vSwitch; and virtualization clustering.� Excellent troubleshooting and problem-solving skills in enterprise environments. Primary Skill VMware Cluster Vcenter Hypervisor VSan Secondary Skill VSphere ESXI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Show more Show less

preffered DRA candidates,contacting customers to remind them of overdue payments, negotiating repayment plans, and resolving payment issues

Hiring for collection executive Thane wagle estate Salary max 23k Dayshift Bucket calling Fresher and experience both can apply DRA Non Dra Both is fine Min HSC Passed Interested Candidates can contact on my below mentioned contact number. SR HR Uma +91 9920571936 Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Work Location: In person

Job title- Field executive Location-Jaipur, Bikaner( Rajasthan) Job Title-DRA, Non DRA Industry-Recovery Salary-10k to 15k + Incentive Responsibility-Visit clients, verifgication,debt collection call or whatsapp-07903656864 Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Language: Hindi (Preferred) Work Location: In person

Daily action of 100 outgoing call to debtors for negotiating repayment arrangements.  Contribute to the achievement of the team target set by respective clients.  To achieve 100% non-complaint to be in line with organization goal.  To ensure daily follow up of PTP and escalation of all assigned cases.  To participate and feedback constantly in process improvement that could increase collection figures of assigned portfolio.  Liaise with the Operations Support staff on urgent portfolio matters.  Maintains close relationship with other officers of the Portfolio to enhance collection. Requirements:  At least Diploma / Graduate from relevant field  Financial industry background is must.  Able to speak persuasively and listen critically.  Negotiation skills will be an extra requirement.  Ability to inspire and motivate other.  DRA certification is required.  Candidates must be proficient in at least two of the following regional languages: Tamil, Hindi, Telugu, Marathi, Bengali, Malayalam, or Odia (Oriya)etc.

Job description FIELD EXECUTIVE (Banking Recovery & Collection) Location -HAWRAH Interview Address - Hitek Syndicate 63 Rafi Ahmed Kidwai Road 2nd floor Kolkata 700016 Qualification - Graduation **Having Minimum 1 Year of Experience in Recovery & Collection Background. **Both DRA (Debt Recovery Agent Certificate) or Non DRA Candidate (Banking Collection & Recovery Background) Must have experience of handling team. Must have knowledge of computer and Excel (MIS, Vlookup, Hlookup, Pivot Table, Filter, Freeze). Priority for local candidate. **Preference will be given to early joiners. Job Type: Full-time Job Type: Full-time Salary: ₹13000 - ₹15,000.00 per month Job Type: Full-time Pay: ₹13000.00 - ₹15,000.00 per month Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Schedule: Day shift Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Health insurance Schedule: Day shift Job Type: Full-time Pay: ₹13,000.00 - ₹16,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Key responsibility - 1. Make outbound calls to customers with overdue payments. 2. Communicate effectively with customers to collect payments. 3. Negotiate payment plans and arrangements. 4. Update customer records and payment information. 5. Meet collection targets and performance metrics Shift Time - 9:00AM to 6:00PM ( May vary in the month end) Week off - One rotational week off DRA Certified

Field Collection executive - DRA certificated candidate required - Door to door to visit - Daily collection - 8 to 10 visit per day - Bike and DL Required - petrol allowance 3000 per month - salary - 15 to 20 k CTC per month - incentives 10k based on performance Job Types: Full-time, Permanent, Fresher Pay: ₹15,421.50 - ₹20,187.17 per month Benefits: Commuter assistance Health insurance Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Shift allowance Yearly bonus Work Location: In person

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes. Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

Position: Collection Executive Experience: 2 to 5 Years Location: Chennai - Guindy Key Responsibilities: Perform zone-wise collections with a minimum monthly target of 95% Update drive records, invoices, and credit notes accurately Convince and follow up with clients effectively for timely payments Requirements: 2 to 5 years of relevant experience in collections Good communication and negotiation skills Strong follow-up and documentation abilities

Position : Senior Debt-Recovery specialist location : Kolkata Yearly CTC Band : 1.8 lacs starting, which can scale up to 3 lacs (basis merit) Experience : Min 3 Yrs Academic Qualification : Graduate (MBA preferred) Professional Qualification : DRA Certified will have an edge, rest also can apply Primary KRA : (1) Collection of unpaid dues as per specified Target, (2) Systemically following SPURVY process, (3) Discipline, dedication & devotion Associate KRA : Adherence of CoC (code of conduct) Innovation Leadership attribute demonstration Required language - Bengali, Hindi, English, Tamil, Telegu, Marathi, Gujrati,

Hiring for Debt Recovery Agent in India's No.1 Company! Minimum 9 months experience with DRA Certified is mandatory UG with 18 months and Graduate in any field is eligible Interested candidates can share their cv at- 9911988551

Designation: State Head - Collection Agency Job Description Responsible for driving the multi due stage portfolio performance, aligned to the operating plan across PAN India locations, through a team of Field Executives and Field Supervisors We are a leading collection agency specializing in debt recovery and financial services. With a strong commitment to ethical practices and customer-focused solutions, we strive to set the standard in the collections industry. We are seeking an experienced and driven State Head to lead our state-wide operations, ensuring optimal performance and regulatory compliance. Motivation and maintaining minimal attrition for team FOS & Telecaller aligned to respective zone to drive consistency in performance Manage Collection efficiencies/ Resolution/ Product of flows/ NCL /Settlement waivers/ Extraction rate and other portfolio health indicators Formulating collection strategies for the state basis market dynamics, portfolio spread/segmentation and business requirements Compliance Ensure compliance with business policy, collections procedures and audit requirements Monitor compliance and audit requirements with down team during location visit Measures of Success (Define the Outcomes expected of the role) Compliance score Skills set required As the State Head, you will be responsible for overseeing all collection activities within the designated state. You will lead regional managers, optimize recovery strategies, ensure adherence to compliance standards, and drive performance improvements. Your strategic vision and leadership skills will be crucial in achieving state-level targets and maintaining strong client relationships. - Should possess strong execution skills along with ability to identify root causes of problems; generate and evaluate alternative solutions; implement problem resolutions quickly and effectively with fact-based decisions - Strong team management skills. - Well versed in MS-Excel. - Forecasting skills - Good communication and interpersonal skills with evidence of teamwork and collaboration - Excellent listening,problem solving, analytical skills and Conflict management skills Must Have Qualification Post-Graduate / Graduate Degree or equivalent educational qualifications Loans and Credit Card knowledge along with good understanding of Collection Processes Relevant Experience in the field. Minimum 5-10 Year Required in Collection Process. * 3-4 years Team management experience in Collections. Preferred Industry: Loan / Credit Card / Banking Collections Role: State Head - Collection Agency Employment Type: Full Time, Permanent Education: Any Graduate / Postgraduate Job Type: Full-time Salary: Negotiable Job Type: Full-time Pay: ₹50,000.00 - ₹75,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Vaishali Nagar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required) License/Certification: DRA (Debt Recovery Agent) Certificate (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person