258 Dra Jobs - Page 11

Minimum 10+2 OR Graduate in any field. Additional training in sales or customer service is an advantage. Job Title: Telecaller Location: kukatpally, Hyderabad Job Type: Full-time Experience: Freshers OR Experience in collections Salary: 18000 - 21000 Job Summary: We are looking for a motivated and customer-oriented Telecaller to join our team. The ideal candidate will be responsible for making outbound/inbound calls to potential and existing customers to generate leads, sell products/services, or provide support. The Telecaller should have excellent communication skills, a persuasive approach, and the ability to handle customer queries efficiently. Key Responsibilities: Make outbound calls to potential customers to promote products/services. Answer inbound calls and address customer inquiries or complaints. Maintain a database of customer interactions and update relevant information. Follow up with customers for feedback, sales closures, and relationship management. Meet daily/weekly/monthly targets for calls, leads, or conversions. Provide information about company offerings in a professional and persuasive manner. Work closely with the sales and marketing teams to improve outreach strategies. Handle customer objections and resolve issues in a timely manner. Key Skills & Requirements: ✔Strong verbal communication and active listening skills. ✔ Ability to build rapport with customers quickly. ✔ Basic knowledge of CRM software and data entry. ✔ Excellent negotiation and problem-solving skills. ✔Patience and ability to handle rejection positively. ✔ Multilingual skills (if applicable) are a plus. ✔Prior experience in telecalling, sales, or customer service is preferred. Education & Qualification: Qualification : 10+2 OR Graduate Experience : Freshers OR Experience in collections (Telecalling) Language Proficiency : Good Communication Skills VETI 3 in English + Hindi + Telugu / Kannada / Tamil Certification : DRA Certification (Mandatory) Job Type: Full-time Pay: ₹19,000.00 - ₹22,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person

Hiring for Debt Recovery Agent in India's No.1 Company! Minimum 9 months experience with DRA Certified is mandatory UG with 18 months and Graduate in any field is eligible Interested candidates can share their cv at- 9911988551

Job Description: Team Leader – Debt Collection AgentsCTC range : 3.5 Lpa To 4.5 LpaLocation: Marol, Andheri East, Mumbai Experience: Minimum 3 years in Debt Collection, with at least 1 year in a supervisory/team leader role Education: Graduate in any discipline Additional Certification: DRA Certificate compulsory Key Responsibilities:Team Management:Supervise, guide, and mentor a team of debt collection agents.Assign daily tasks, targets, and accounts to team members.Monitor performance and ensure agents meet or exceed collection targets.Performance Monitoring:Track and analyze agent productivity, connect rates, and recovery performance.Conduct regular one-on-one and team meetings to review progress and provide feedback.Customer Interaction Oversight:Handle escalated customer interactions and disputes professionally.Ensure agents adhere to compliance, quality, and ethical standards during communication.Training & Development:Provide training on negotiation skills, CRM usage, and debt collection best practices.Keep the team updated on product changes, collection strategies, and regulatory requirements.Reporting:Generate and present daily, weekly, and monthly performance reports to the management.Maintain records of delinquent accounts and follow-ups through CRM tools.Collaboration:Work closely with the legal, compliance, and field teams to resolve complex cases.Coordinate with other departments for payment reconciliations and customer queries. Key Skills and Requirements:Experience: Minimum 3 years in debt collection, with at least 1 year in a team leader or supervisory role.Education: Graduate in any discipline.Technical Skills:Proficient in Excel for reporting and analysis.Strong knowledge of CRM systems and dialer management.Leadership Skills:Ability to inspire, motivate, and lead a team to achieve targets.Excellent decision-making and problem-solving capabilities.Communication Skills:Fluent in English and regional languages.Strong negotiation and interpersonal skills.

Job Description The Nokia Policy Controller Global CARE Team is seeking highly motivated professionals to join our elite group in driving Nokia's cutting-edge Policy and Charging Rules Function (PCRF) platform, the "Nokia Policy Controller". The incumbent will address complex software issues, create Root Cause Analysis documents, and work with global teams to improve customer satisfaction and technical excellence. Will enjoy flexible handovers across time zones to minimize after-hours assistance, while diving into advanced topics such as Aerospike DB and 5G call flows. Seize this chance to expand your skills and contribute to delivering high-quality customer interactions. How You Will Contribute And What You Will Learn Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective.Troubleshot, diagnoses, advises, and performs corrective and/or preventive actions to resolve technical issues reported by customers (ensuring customer information is properly protected).Ensure customer Service Level Agreement (SLA) compliance and KPI quality performance level, and manage and build customer relationships on a day-to-day basis. Provides appropriate follow-up to customers and keeps the case information updated in the support tool.Restore/neutralize operational or functionality disruptions efficiently within committed SLAs as a Certified Emergency Engineer. Contributes to the emergency rota when needed.Engages and collaborates promptly with additional tiered support levels, as needed, and in some cases, collaborates with contracted 3rd party vendors in the maintenance agreement for issue resolution.Provides working leadership and training to less experienced personnel. Key Skills And Experience You have: Engineer graduated in Telecommunication/Computer/Software/Electrical Engineering, Information Technology, Computer Science, or equivalent experienceUnderstanding of Mobile Networks, IP Networks, and Linux operating system, Mobile Core Telco protocols, and call flows.Experience with Implementation, Integration, Acceptance Tests, O&,M and/or Care for Telecommunication. It would be nice if you also had: Experience in Case Handling, including Emergency Support activitiesCloud experience in VMWare, OpenStack, Kubernetes, CBIS, CBAM, NCSExperience with Nokia Policy Controller (NPC) / PCRFExperience with Cloud Signalling Director (CSD) / DRA About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

Field Collection executive - DRA certificated candidate required - Door to door to visit - Daily collection - 8 to 10 visit per day - Bike and DL Required - petrol allowance 3000 per month - salary - 15 to 20 k CTC per month - incentives 10k based on performance Job Types: Full-time, Permanent, Fresher Pay: ₹15,421.50 - ₹20,187.17 per month Benefits: Commuter assistance Health insurance Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Shift allowance Yearly bonus Work Location: In person

Responsibilities: Manage debt recovery through field collections Implement credit collection strategies Oversee loan recoveries Collect overdue payments from customers Follow payment recovery process WhatsApp 9315987720

We are seeking diligent and professional Field Recovery Agents to join our team on behalf of leading banks. The primary responsibility of this role is to recover overdue payments and resolve delinquent accounts. Perks and benefits conveyance allowance will be given.

Job Summary: The candidate at NPPA is responsible for monitoring, analyzing, and regulating pharmaceutical pricing. Key Responsibilities: Regulatory Compliance: Review pricing submissions from pharmaceutical companies and enforce compliance with pricing policies. Reporting: Prepare and present reports on pricing data, trends, and regulatory compliance for internal stakeholders. Policy Support: Assist in the development and implementation of drug pricing policies and strategies. Qualifications: Education: Bachelors degree Experience: Experience in pharmaceutical pricing, regulatory compliance, or related fields.