3 - 6 years

5 - 12 Lacs

Hyderabad, Chennai

Work from Office

About Role: NOC Lead shall serve along with the team on 24 X 7 basis for all problems related to the Karix Infrastructure services (Application, Database, Network Monitoring, Top Customer Monitoring, Telco Monitoring) being used by the customers. What youll be Responsible for? Responsible for monitoring platforms/alerts through tools and taking corrective actions. Responsible to open bridge call for all critical/major incidents Triage the incidents. Notify all relevant stakeholders for critical/Major issues- Support team, L2, IT, Sales, Bizops, DM team etc. Responsible for the performance of RCAs- Platform & Services Responsible for the CCM Management Responsible for Incident Management life...

Posted 4 months ago

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