4 Dps Jobs

Dear Candidate, We are hiring Application Support Engineers (L1 or L2) with experience in at least one of the applications listed below . Please review the details carefully. Location Bangalore Job Type: Full Time Overview of the Project This role involves providing end-to-end application support, incident resolution, service request fulfillment, and problem management for enterprise applications. Experience Required 3 to 6 years in IT Application Support or similar roles. Key Responsibilities Wxperience in any one of Application Support - Mandate Deliver L1.5 and L2 support for the following enterprise applications: Blackline ARMS DPS (Oversight) DocuSign MK Denial OneTrust - Privacy Impact Assessment (PIA) Esker Perform application administration and manage user access controls. Provide on-call support for P1/P2 incidents to ensure application availability. Incident Management Classify and record incidents based on criticality and urgency using the approved priority matrix. Take actions to minimize incident impact and restore normal operations. Perform detailed investigation and diagnosis, updating tickets accordingly. Monitor incident queues and ensure all service provider-assigned incidents are resolved effectively. Maintain logs and historical references in the Ticket Management Tool to aid future resolutions. Service Request Management Analyze and resolve service requests within SLA timelines. Transfer service request tickets to appropriate support groups as per escalation procedures. Update service request status and communicate resolution. Coordinate major change or release management activities where required. Problem Management Identify and investigate recurring or critical issues via ticket pattern analysis. Conduct Root Cause Analysis (RCA) and document solutions. Implement permanent solutions in collaboration with required teams. Maintain and update Standard Operating Procedures (SOPs). Use the clients incident management tools and templates for structured documentation. Monitoring & Reporting Regular job monitoring and health checks for: SERVFS CRM DataHub Preferred Skills & Tools 3 to 6 years of experience in IT Application Support. Experience with ticketing tools (e.g., ServiceNow, Remedy). Strong analytical and troubleshooting skills. Good communication and stakeholder management. Familiarity with ITIL practices (especially Incident, Request, and Problem Management).

Must have : IoT domain/testing experience (IoT cloud to device/device to cloud - preferably in Azure) Fundamental understanding of Azure Blobstorage, Iot Hub, Keyvault, Devops pipelines, DPS (Device provisioning service) Good experience with Python scripting Nice to have: Life science domain, Validation testing experience, Pytest, JIRA IOT SD Tester / IOT Tester / MS Intune / Blazor with Azure PaaS is mandatory along with Life Sciences domain experience.

1) Qualification Bachelors degree / Engineering in Instrumentation / Electronics / Electrical. 2) Experience 2+ years or relevant experience in the Maritime industry with a good track record. Experience in Marine Automation, control systems and Navigation control systems Knowledge and understanding of marine automation systems and Dynamic Positioning System is a key advantage. Hands-on experience with troubleshooting and repairing automation systems, programming language (C / C++) Previous experience in a similar role or internship in marine automation. Knowledge of and experience with Kongsberg Maritime products is an advantage Familiarity with international maritime standards and regulations (preferred). 3) Skills Strong problem-solving and analytical skills. Ability to work independently and as part of a team. Overall focus and awareness on quality. Good communication skills with excellent verbal and written English Self-driven & focused person Sound knowledge in systems software and computers (preferred). 4)Travel Ready to travel globally on short notice with valid documents, working on-site extensively as needed. 5) Roles & Responsibilities Assist in the installation, commissioning, and maintenance of Dynamic Positioning Systems. Perform troubleshooting and repair of automation systems on vessels and offshore platforms. Conduct routine inspections and preventive maintenance to ensure system reliability. Provide technical support and training to clients and crew members. Collaborate with senior engineers and other team members to resolve technical issues. Document service activities and prepare detailed reports. Stay updated on the latest technologies and industry trends in marine automation. Ensure compliance with safety and regulatory standards during all service activities Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements. Utilizing the escalation process to resolve customer service delivery issues. Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.

1) Qualification Bachelors degree / Engineering in Instrumentation / Electronics / Electrical. 2) Experience 2+ years or relevant experience in Maritime industry with good track record. Experience in Marine Automation and control systems. Knowledge and understanding of marine automation systems and Dynamic Positioning System is a key advantage. Previous experience in a similar role or internship in marine automation. Hands-on experience with troubleshooting and repairing automation systems. Knowledge of and experience with Kongsberg Maritime products is an advantage Familiarity with international maritime standards and regulations (preferred). 3) Skills Strong problem-solving and analytical skills. Ability to work independently and as part of a team. Overall focus and awareness on quality. Good communication skills with excellent verbal and written English Self-driven & focused person Sound knowledge in systems software and computers (preferred). 4)Travel Extensive travel whenever required. Prepared to travel on short notice. To possess valid travel document. Willingness to travel to any part of the world wherever company feels safe to travel. 5) Roles & Responsibilities Assist in the installation, commissioning, and maintenance of Dynamic Positioning Systems. Perform troubleshooting and repair of automation systems on vessels and offshore platforms. Conduct routine inspections and preventive maintenance to ensure system reliability. Provide technical support and training to clients and crew members. Collaborate with senior engineers and other team members to resolve technical issues. Document service activities and prepare detailed reports. Stay updated on the latest technologies and industry trends in marine automation. Ensure compliance with safety and regulatory standards during all service activities Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements. Utilizing the escalation process to resolve customer service delivery issues. Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.