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5.0 - 10.0 years
10 - 20 Lacs
mumbai
Work from Office
Job Title: AVP Client Master Modification (Stock Broking Operations) Department: Operations Reporting To: SVP Operations Experience: 8–12 years in stock broking operations, with strong exposure to KYC, client lifecycle management, and regulatory reporting Job Purpose To lead and manage the Client Master Modification function across the broking platform, ensuring accurate, timely, and compliant execution of all client data changes. The role involves building strong controls, managing regulatory interfaces, coordinating with internal teams, and driving efficiency through process enhancements and digitization. Key Responsibilities 1. Client Master Modification Ownership Oversee execution of client-initiated changes including: Personal details (name, address, contact info) Bank account/Demat account modifications PAN/Aadhaar/CKYC/FATCA/PEP/Nominee updates Ensure changes reflect accurately across internal systems and external interfaces (CDSL, NSDL, KRAs, Exchanges). 2. Regulatory & Compliance Management Ensure strict adherence to SEBI/Exchange/Depository KYC and client data-related circulars. Co-ordinate with Compliance and Risk teams for timely implementation of any regulatory changes. Handle audit queries and responses related to client master data (internal, statutory, and SEBI inspections). 3. Process Control & Risk Mitigation Maintain a robust maker-checker framework and monitor exception handling. Define and enforce SOPs with embedded controls and audit trails. Periodically review control gaps and plug vulnerabilities, especially in cases of third-party document handling. 4. System Enhancements & Digitization Work closely with Tech/Product teams to: Streamline modification workflows Introduce validations, auto-triggers, and rejection logic Enable seamless client-side journeys for self-initiated modifications 5. Team & Stakeholder Management Lead a team responsible for daily processing and verification of modification requests. Provide guidance, monitor performance, and ensure timely escalations/resolution. Collaborate with Sales, Service, Product, and Legal teams for smooth execution of client change requests. 6. Reporting, Governance & MIS Maintain dashboards and operational metrics (volume, TAT, rejection %, STP levels, exceptions). Share daily/weekly/monthly reports with management and control functions. Track aging and unresolved requests with root cause analysis and closure timelines. Key Performance Indicators (KPIs) Average turnaround time (TAT) for client modification requests STP (Straight Through Processing) percentage Number of audit/inspection observations Data rejection/failure rate across systems Automation and digitization milestones achieved Role & responsibilities Preferred candidate profile
Posted 4 days ago
0.0 - 4.0 years
0 Lacs
ahmedabad, gujarat
On-site
The candidate will be responsible for overseeing backoffice Demat Operations/DP Operations of the Company. A Graduate degree is the basic qualification required, with NCFM DP Module certification being preferred.,
Posted 3 weeks ago
2.0 - 7.0 years
3 - 6 Lacs
Mumbai Suburban
Work from Office
Core Responsibilities Understands and manages document verifications for customer applications. Supervises the team & allocates tasks as per targets. Monitors productivity of the team. Meets timelines & SLAs. Highlights any internal errors committed by the Processor & take necessary action(s). Conducts team huddles / briefings on regular updates, case studies and feedback Reviews processes for gaps and improvements. Verifies & publishes various MIS, business newsletters, management reports, presentations as per business requirements; Participates in launch/implementations of any new Products and Processes; Formulates process improvement ideas/projects in the unit resulting in cost saves or productivity improvements. Ensures that processes laid down are followed in case of contingency. Supports the unit managers in preparation of any audit related deliverables i.e. internal / external, ISO, Regulatory, Statutory, etc. Attend to any audit findings and resolve them immediately; People Management Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section. Implements the risk policies and processes (operational, regulatory, financial, Minimum Qualifications Graduate/ Postgraduate/ MBA from a recognized university/premium business school. Professional Certifications Must have cleared NISM Depository Module. Diploma in Banking would be added advantage. Language Skills Fluent in written/spoken English & Regional languages
Posted 2 months ago
8.0 - 13.0 years
12 - 18 Lacs
Bengaluru
Work from Office
Responsibilities: * Oversee stock broking ops, SEBI compliance, trade settlements. * Manage back office systems, SOP creation & maintenance. * Ensure CDSL compliance, audit processes, regulatory reporting. Free meal
Posted 2 months ago
1.0 - 5.0 years
4 - 8 Lacs
ahmedabad
Work from Office
Job Title: Operations Executive / Officer Trade & DP Operations Location: Gift City, Gandhinagar Department: Operations Position Overview Were looking for someone who can take ownership of day-to-day operations in trade settlement and depository activities. The role covers DP handling, clearing & settlement, Pledge, and corporate actions. This is a hands-on position, so attention to timelines, accuracy, and coordination with exchanges, depositories, and the clearing corporation will be critical. Key Responsibilities 1. Depository Operations (DP) - Execute DP slip instructions and ensure smooth processing without delays. - Take care of daily BOD (Beginning of Day) and EOD (End of Day) routines to keep systems and processes in sync. 2. Clearing & Settlement - Handle securities pay-in and pay-out, including auction settlements, with the Clearing Corporation. - Manage margin pledge, re-pledge, and unpledge processes in line with SEBI guidelines. - Oversee Mutual Fund pay-in, SLBM pay-in, and auction pay-in settlements. - Process and verify corporate actions like dividends, bonuses, splits, and rights, ensuring accurate credit to clients. 3. Compliance & Reporting - Maintain proper records and follow all regulatory requirements from SEBI, stock exchanges, and CDSL/NSDL. Skills & Competencies - Good understanding of capital market operations, especially settlement and DP processes. - Experience with CDSL/NSDL systems and clearing corporation workflows. - Comfortable working on back-office software and Excel. - Can work well under tight settlement deadlines without compromising accuracy. Qualification & Experience - Graduate/Postgraduate in Commerce, Finance, or related fields. - 2–3 years’ experience in broking and DP operations. - NISM Series VI (Depository Operations) or Series VII (Securities Operations & Risk Management) certification preferred.
Posted Date not available
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