Position: Customer Care Executive Brand: Dough & Cream – Bakery & Cafe About Dough & Cream: Dough & Cream is an emerging bakery and café brand making waves across Delhi NCR with its irresistible blend of handcrafted desserts, artisanal cakes, gourmet coffee, and a thoughtfully curated food menu. Known for its high-quality ingredients, elegant presentation, and warm ambiance, Dough & Cream is quickly becoming the go-to spot. Whether it’s a celebration cake, a cozy coffee break, or a quick savoury bite, we bring a little joy to every plate and a lot of heart to every experience. What You’ll Be Doing: Handling in-bound calls for all locations. Help guests choose the perfect cakes and process the orders efficiently .• Take and manage orders – end to end. Suggest best-sellers and offers like a sales pro. Handle feedback gracefully and solve customer issues smoothly Keep basic records using MS Office (Word & Excel). You’re a Great Fit If: You speak fluent English and can hold a friendly, confident conversation. You enjoy selling and can convince people. You’re polite, professional, and calm—even during the rush hour You’re eager to learn, grow, and be part of a fun, fast-paced environment Perks of the Job: Work with a fun and passionate team Plenty of cake, coffee, and sweet conversations Growth opportunities as we grow our brand Staff discounts Location: Janakpuri, New Delhi | Joining: Immediate Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Benefits: Food provided Provident Fund Schedule: Fixed shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 7011538082
Position: Customer Care Executive Brand: Dough & Cream – Bakery & Cafe About Dough & Cream: Dough & Cream is an emerging bakery and café brand making waves across Delhi NCR with its irresistible blend of handcrafted desserts, artisanal cakes, gourmet coffee, and a thoughtfully curated food menu. Known for its high-quality ingredients, elegant presentation, and warm ambiance, Dough & Cream is quickly becoming the go-to spot. Whether it’s a celebration cake, a cozy coffee break, or a quick savoury bite, we bring a little joy to every plate and a lot of heart to every experience. What You’ll Be Doing: Handling in-bound calls for all locations. Help guests choose the perfect cakes and process the orders efficiently .• Take and manage orders – end to end. Suggest best-sellers and offers like a sales pro. Handle feedback gracefully and solve customer issues smoothly Keep basic records using MS Office (Word & Excel). You’re a Great Fit If: You speak fluent English and can hold a friendly, confident conversation. You enjoy selling and can convince people. You’re polite, professional, and calm—even during the rush hour You’re eager to learn, grow, and be part of a fun, fast-paced environment Perks of the Job: Work with a fun and passionate team Plenty of cake, coffee, and sweet conversations Growth opportunities as we grow our brand Staff discounts Location: Janakpuri, New Delhi | Joining: Immediate Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Benefits: Food provided Provident Fund Schedule: Fixed shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 7011538082
Position: Marketing Executive Location: Dough & Cream – Bakery & Cafe (Delhi NCR) Experience: 1–2 Years Location: Janakpuri, New Delhi | Joining: Immediate About Dough & Cream: Dough & Cream is an emerging bakery and café brand making waves across Delhi NCR with its irresistible blend of handcrafted desserts, artisanal cakes, gourmet coffee, and a thoughtfully curated food menu. Known for its high-quality ingredients, elegant presentation, and warm ambiance, Dough & Cream is quickly becoming the go-to spot. Whether it’s a celebration cake, a cozy coffee break, or a quick savoury bite, we bring a little joy to every plate and a lot of heart to every experience. What You’ll Do: Create fun, aesthetic & engaging content for our social media (especially Reels!) Plan and execute marketing campaigns – both online and offline Capture in-store moments, BTS action, and customer love Assist in influencer collaborations & content shoots Help manage our Instagram, Facebook and other digital touchpoints Work with the team to come up with new promo ideas, events & branding activities Keep an eye on trends, competitors, and what’s buzzing in food content You’ll Fit Right In If: You have 1–2 years of experience in marketing or content creation You’re passionate about food, aesthetics, and storytelling You love experimenting with Reels, transitions & trending audio You’re curious, creative, and always looking to learn You know basic design tools (Canva is great!), and are comfortable with photo/video editing apps You can think both visually and strategically Bonus: You know your way around Meta ads or Canva Pro! Why Join Us? Be part of a growing homegrown brand with big dreams Freedom to create, experiment and bring your ideas to life Work in a fun, collaborative environment (with unlimited dessert inspiration) Learn directly from founders and a hands-on marketing team Great coffee. Great vibes. Even better cakes. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Provident Fund Schedule: Fixed shift Supplemental Pay: Overtime pay Yearly bonus Language: English (Preferred) Work Location: In person
Position: Marketing Executive Location: Dough & Cream – Bakery & Cafe (Delhi NCR) Experience: 1–2 Years Location: Janakpuri, New Delhi | Joining: Immediate About Dough & Cream: Dough & Cream is an emerging bakery and café brand making waves across Delhi NCR with its irresistible blend of handcrafted desserts, artisanal cakes, gourmet coffee, and a thoughtfully curated food menu. Known for its high-quality ingredients, elegant presentation, and warm ambiance, Dough & Cream is quickly becoming the go-to spot. Whether it’s a celebration cake, a cozy coffee break, or a quick savoury bite, we bring a little joy to every plate and a lot of heart to every experience. What You’ll Do: Create fun, aesthetic & engaging content for our social media (especially Reels!) Plan and execute marketing campaigns – both online and offline Capture in-store moments, BTS action, and customer love Assist in influencer collaborations & content shoots Help manage our Instagram, Facebook and other digital touchpoints Work with the team to come up with new promo ideas, events & branding activities Keep an eye on trends, competitors, and what’s buzzing in food content You’ll Fit Right In If: You have 1–2 years of experience in marketing or content creation You’re passionate about food, aesthetics, and storytelling You love experimenting with Reels, transitions & trending audio You’re curious, creative, and always looking to learn You know basic design tools (Canva is great!), and are comfortable with photo/video editing apps You can think both visually and strategically Bonus: You know your way around Meta ads or Canva Pro! Why Join Us? Be part of a growing homegrown brand with big dreams Freedom to create, experiment and bring your ideas to life Work in a fun, collaborative environment (with unlimited dessert inspiration) Learn directly from founders and a hands-on marketing team Great coffee. Great vibes. Even better cakes. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Provident Fund Schedule: Fixed shift Supplemental Pay: Overtime pay Yearly bonus Language: English (Preferred) Work Location: In person
Location: Janakpuri Company: Dough & Cream Industry: QSR (Bakery, Cafe & Confectionery) About Dough & Cream: Dough & Cream is a fast-growing bakery & dessert QSR brand with 12 successful outlets and aggressive expansion plans to reach 100 locations. Role Overview: We are seeking a dynamic, strategic, and operations-focused General Manager with a proven background in QSR chain management to spearhead our next phase of growth. The ideal candidate will lead multi-unit operations, build scalable systems, and create strong teams while ensuring profitability and exceptional customer experience. Key Responsibilities: Strategic & Expansion Planning Lead operational planning for expansion from 12 to 100 outlets. Evaluate new market potential, location feasibility & launch execution. Align outlet performance with brand vision and financial targets. Operations Management Build and implement SOPs across all outlets. Ensure consistent product quality, hygiene, service standards, and customer experience. Monitor daily operational performance metrics – revenue, costs, wastage, customer feedback. Team Leadership & Development Hire, train, and mentor a team of Area Managers, Outlet Managers, and staff. Develop leadership pipelines and promote internal growth. Drive performance through KPIs and incentive models. Supply Chain & Vendor Management Standardize vendor procurement for ingredients, packaging, and kitchen equipment. Work with the production team for inventory control and demand planning. Sales & Revenue Management Drive store-level P&L accountability. Execute local and brand-level promotions for footfall and AOV growth. Collaborate with marketing for campaigns, online sales (Zomato/Swiggy), and loyalty programs. Technology & Systems Use data to make informed decisions – from store formats to staffing models. Requirements: 10+ years experience in QSR / F&B multi-unit operations. Must have scaled operations (preferably 25+ outlets and above). Strong understanding of bakery/dessert QSR formats a plus. Hands-on experience in P&L ownership, expansion, and franchising (preferred). Leadership style: strategic yet execution-oriented.
Location: New Delhi Department: F&B / Café Operations Reports To: Founder Role Summary: We are looking for a passionate and experienced Head Barista / Beverage Manager to lead our beverage program across Dough & Cream. You’ll be responsible for curating, maintaining, and elevating the overall beverage experience – from espresso to seasonal specials, cold brews to signature blends. Key Responsibilities: Operational & Team Leadership Lead, train, and mentor a team of baristas across shifts and outlets (if multi-location). Oversee daily beverage operations, ensuring consistency, speed, and excellence in service. Maintain high standards of cleanliness, hygiene, and bar organization in line with brand SOPs. Create and manage shift schedules, training calendars, and team performance plans. Menu Development & Beverage Innovation Design and develop seasonal beverage menus – coffee, non-coffee, and other in-house beverages. Partner with chefs for beverage pairings and experiential offerings (e.g., tasting menus, flights). Experiment with new brewing techniques, ingredients, and customer preferences to keep offerings fresh and competitive. Conduct regular sensory evaluations and recipe calibrations. Training & Quality Control Develop and implement barista training modules (espresso basics, latte art, customer interaction, etc.). Conduct routine quality checks – taste, temperature, presentation, and overall beverage standards. Organize regular tasting sessions and upskilling workshops. Vendor & Inventory Management Liaise with roasters, suppliers, and vendors to source high-quality beans, teas, and beverage components. Oversee procurement, inventory, and cost control of all bar-related ingredients and tools. Monitor equipment upkeep and coordinate with service vendors for maintenance and repairs. Customer Experience & Brand Building Engage with guests to create personalized beverage experiences and build regular clientele. Support marketing efforts by contributing beverage ideas for campaigns, social content, and launches. Represent the brand at coffee events, tastings, or industry collaborations when needed. Skills & Experience: 4–6 years of experience in specialty coffee / beverage service, with 1–2 years in a leadership role. Strong technical knowledge of espresso machines, grinders, brew methods (V60, Chemex, AeroPress, etc.). Proven ability in recipe development, flavor profiling, and sensory evaluation. Excellent leadership, communication, and people management skills. Experience in inventory control and vendor negotiations. A flair for customer engagement and hospitality. Barista certification (e.g., SCA or equivalent) is a plus.
Position: Customer Care Executive Brand: Dough & Cream – Bakery & Cafe About Dough & Cream: Dough & Cream is an emerging bakery and café brand making waves across Delhi NCR with its irresistible blend of handcrafted desserts, artisanal cakes, gourmet coffee, and a thoughtfully curated food menu. Known for its high-quality ingredients, elegant presentation, and warm ambience, Dough & Cream is quickly becoming the go-to spot. Whether it’s a celebration cake, a cosy coffee break, or a quick savoury bite, we bring a little joy to every plate and a lot of heart to every experience. What You’ll Be Doing: • Handling inbound calls for all locations. • Help guests choose the perfect cakes and process the orders efficiently. • Take and manage orders end-to-end. • Suggest best-sellers and offers like a sales pro. • Handle feedback gracefully and solve customer issues smoothly. • Keep basic records using MS Office (Word & Excel). You’re a Great Fit If: • You speak fluent English and can hold a friendly, confident conversation. • You enjoy selling and can convince people. • You’re polite, professional, and calm—even during the rush hour • You’re eager to learn, grow, and be part of a fun, fast-paced environment Perks of the Job: • Work with a fun and passionate team • Plenty of cake, coffee, and sweet conversations • Growth opportunities as we grow our brand • Staff discounts Location: Janakpuri, New Delhi Joining: Immediate Budget: 18-25k per month
Company Description Dough & Cream offers a delightful array of freshly baked desserts, breads, and authentic food cuisines. Renowned for our speciality in a variety of eggless cakes and pastries, we also provide a wide selection of scrumptious desserts, cookies, chocolates, and more. Our dedication to quality and taste sets us apart in the culinary world. Role Description This is a full-time on-site role for a Corporate Chef located in West Delhi. The Corporate Chef will be responsible for overseeing kitchen operations, developing and testing new recipes, managing kitchen staff, and ensuring the consistency and quality of all dishes. Day-to-day tasks include supervising food preparation, maintaining inventory, and ensuring compliance with health and safety regulations. Qualifications Expertise in Culinary Arts, Food Preparation, and Recipe Development Experience in Kitchen Management and Staff Supervision Strong understanding of Quality Control and Food Safety Regulations Excellent leadership, decision-making, and organizational skills Ability to work efficiently in a fast-paced environment Bachelor's degree in Culinary Arts or a related field is preferred Previous experience in a senior culinary role, preferably in a bakery or dessert-focused establishment