Vehicle Body - Market Quality Maruti Suzuki

1.0 - 7.0 years

1 - 7 Lacs

Gurgaon, Haryana, India

On-site

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Educational Background - B.tech in Mechanical/ Automobile Engineering with 3 to 8 yrs experience Diploma in Mechanical/Automobile with 10 to 16 yrs experience. Job Role: Market returned parts analysis of Door components involving mechanical functional parts such as Handle, Latch, Regulator, Gas springs, Hinge, Body-In-White (BIW) components. On Field support for the escalated complaints from Service team /Dealerships. Receiving of market complaints, understanding and analysis of the complaint by close coordination with Vendor, Parts -Quality, Engineering Plant Team. Pro-active visits at Vendor end for quality improvements, identifying potential problems and closure with permanent counter actions. Preparation of Monthly warranty report for management review Competency Required: Knowledge in Door Module components- Latches Linkages, Window Regulator, Gas springs, Outer Handle Assembly, Hinges, and BIW components. Through knowledge of supplier process and system audit. Knowledge in problem solving techniques like QC tools/FTA approach etc. Good presentation and communication skills.

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