Customer Success Manager Consultant CYFIRMA

10.0 - 14.0 years

0 Lacs

karnataka

On-site

As a Consultant (CSM) at CYFIRMA, you will play a crucial role in ensuring customer satisfaction and maximizing the value they derive from our products and services. Your responsibilities will include: - Customer Onboarding: Taking ownership of new customer onboarding to help them realize ROI quickly. - Providing Technical and Product Support: Being well-versed with CYFIRMA's offerings to provide technical support and training to customers. - Handling Account Escalations: Responding to alerts, red flags, or feedback from customers. - Customer Renewals: Ensuring recurring revenue from existing customers. - Upsell Campaigns: Driving portfolio growth and increasing the lifetime value of custome...

Posted 1 month ago

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Customer Success Manager Consultant CYFIRMA

10.0 - 14.0 years

0 Lacs

karnataka

On-site

As a Consultant (CSM) at CYFIRMA, you will play a crucial role in customer onboarding, technical support, account escalations, customer renewals, upsell campaigns, and establishing customer support practices. Your primary responsibility will be to ensure new customers are efficiently onboarded to CYFIRMA's products and services, guiding them to realize ROI promptly. In this role, you will need to have a deep understanding of CYFIRMA's product and service offerings to provide technical support and training to customers. Your focus will be on educating customers on the flexibility and capabilities of CYFIRMA's solutions, aligning them with their business needs and plans. Additionally, you will...

Posted 3 months ago

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