Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industrys most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. What you ll do how you ll make your mark. Supports Core Workday Applications and roll outs including HCM, Recruiting, Talent and Performance, Absence, Time Tracking, Business Processes, and Reporting Assists staff with service requests and develops solutions for Workday issues Collaborates with functional and technical staff to coordinate the application of fixes and documents results; Escalates issues and proposed solutions as appropriate Investigates and addresses data integrity issues and/or errors (i.e., back-end data, positions, integrations, and organization management processes) Provide knowledge transfer and training to end users Ensures a high level of data integrity is maintained and transactions are accurate Reviews upgrades and update planning for Workday and uses thorough testing practices to ensure that new releases run seamlessly Assists with both internal and end user support May drive projects or processes with limited oversight from manage Who you are what you ll need to succeed. Minimum 5 years functional Workday experience. Functional knowledge of Workday HCM, Recruiting, Talent and Performance, Absence, Time Tracking, Business Processes, and Reporting. Willing to work on-site (Cebu Based) Bachelors degree or equivalent experience. Ability to work in a fast-paced environment with demonstrated ability to provide excellent customer service to a global workforce Ability to build strong partnerships and to work effectively, and collaboratively Ability to liaise and communicate at all levels within an organization Ability to work independently, triage and escalate requests as required Problem-solver, with the ability to identify systemic versus end user issues and resolve or escalate as needed Handles sensitive compensation data and PII A high degree of accuracy, discretion, and confidentiality is essential Proficient with MS Office 365 with solid MS Excel skills Preferred/Nice to Have Experience building complex calculated fields and condition rules for utilization in business processes and reports Full cycle implementation of any Workday module Experience building and troubleshooting integrations and EIBs Experience in creating and maintaining dashboards Why you ll love us. We ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance . Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another s differences. We re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. . At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you We re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.
