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1.0 - 4.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, We are looking for a bright and motivated Help Desk Engineer to deliver enterprise-level technical support to our internal customers Youll be the first point of contact for troubleshooting and resolving IT issues via phone, email, chat, and ticketing systems, This is a high-impact role where your technical expertise and customer-first mindset will directly contribute to the productivity of our global teams, Responsibilities Provide Tier 1 support for desktops, laptops, mobile devices, printers, and peripherals, Troubleshoot issues related to Microsoft 365, Windows OS, Exchange Admin, Google Workspace, and VPN/Wi-Fi connectivity, Resolve incidents and service requests using ITSM tools and follow ITIL best practices, Maintain accurate documentation of issues and resolutions in the help desk system, Escalate complex issues to appropriate teams while ensuring timely follow-up, Collaborate with global IT teams to support onboarding/offboarding and hardware provisioning, Requirements: 13 years of experience in a Help Desk or IT Support role, Strong knowledge of Microsoft domain environments, Active Directory, Windows and Mac OS, Familiarity with ITSM tools and ticketing systems, Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN), Excellent communication and interpersonal skills, Ability to work independently and manage multiple priorities in a fast-paced environment, Certifications like CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate, Experience supporting global teams across multiple time zones, Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Show
Posted 2 days ago
2.0 - 5.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, Kaseya is a global leader in IT and security management solutions for Managed Service Providers (MSPs) and internal IT teams With over 15 million endpoints under management, we empower IT professionals to manage, secure, and automate their environments with confidence, We are looking for a bright and motivated Help Desk Engineer to deliver enterprise-level technical support to our internal customers Youll be the first point of contact for troubleshooting and resolving IT issues via phone, email, chat, and ticketing systems, This is a high-impact role where your technical expertise and customer-first mindset will directly contribute to the productivity of our global teams, Responsibilities Provide Tier 1 support for desktops, laptops, mobile devices, printers, and peripherals, Troubleshoot issues related to Microsoft 365, Windows OS, Exchange Admin, Google Workspace, and VPN/Wi-Fi connectivity, Resolve incidents and service requests using ITSM tools and follow ITIL best practices, Maintain accurate documentation of issues and resolutions in the help desk system, Escalate complex issues to appropriate teams while ensuring timely follow-up, Collaborate with global IT teams to support onboarding/offboarding and hardware provisioning, Requirements: 13 years of experience in a Help Desk or IT Support role, Strong knowledge of Microsoft domain environments, Active Directory, Windows and Mac OS, Familiarity with ITSM tools and ticketing systems, Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN), Excellent communication and interpersonal skills, Ability to work independently and manage multiple priorities in a fast-paced environment, Certifications like CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate, Experience supporting global teams across multiple time zones, Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Show
Posted 3 days ago
2.0 - 6.0 years
2 - 3 Lacs
Gandhinagar, Ahmedabad
Work from Office
Provide support to end user desk (onsite) Assigned tickets should get attended as per timeline. Domain related issue O365 (Teams, One Drive, Outlook Email Configuration Interested candidates kindly share your mansi.hajarnis@dynacons.com Required Candidate profile Experience: 2.5 years Location: Gandhinagar & Ahmedabad Education: Graduation (Mandatory)
Posted 1 week ago
1.0 - 6.0 years
3 - 5 Lacs
Pune
Work from Office
Mcrosft EPS Technical Support Qualification- Any UG/ Graduate with min 1 year exp. can apply Location- Pune (Aundh Location) Shifts- 24 by 7 (5 day working, 2 days rational off) Both ways transport Good incentives call/WhatsApp Anisha- 8287300257
Posted 3 weeks ago
3.0 - 4.0 years
3 - 4 Lacs
Navi Mumbai, Maharashtra, India
On-site
Role : SAP SD Hana Location: Mumbai Type: Fulltime Short Job Description: Primary Responsibilities: Job Description for Sales & Marketing Expert Minimum 3 to 4 years of experience in sales or marketing Understanding and implement the sales strategy of the organization Experience in directly dealing with clients and closing the deals Good knowledge of sales such as sales deals, promotions, discount methods, contacts, collections etc Track record of helping the organization sales growth with wonderful client relation. Experience in design and execution of marketing campaigns. Good understanding in digital marketing Good understanding on working with multiple cross functional teams such as production, collections and aftermarket service Very good in verbal and written communication with an excellent articulation ability. Knowledge in ERP/SAP super user or end user is an additional qualification Educational Qualifications Direct degree of Bachelor in Business Administration or Master in Business Administration from a reputed university.
Posted 1 month ago
3.0 - 6.0 years
2 - 3 Lacs
Mumbai, Pune, Ahmedabad
Work from Office
Provide support to end user desk (onsite) Assigned tickets should get attended as per timeline. Domain related issue O365 (Teams, One Drive, Outlook Email Configuration Interested candidates kindly share your mansi.hajarnis@dynacons.com Required Candidate profile Experience: 2.5 years Education: Graduation (Mandatory)
Posted 2 months ago
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