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4.0 - 8.0 years

6 - 12 Lacs

Bengaluru

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Role Purpose The purpose of the role is overall development of the target Architecture through defining the technology roadmap for own business/ domain. Recognized as the subject matter expert for a specific domain and provides expert advice & guidance to different business stakeholders Do Develop architectural application for the new deals/ major change requests in existing deals Creates enterprise wide business/ domain architecture deliverables (enabling, diagnostic and actionable) focused on the target audience and its issues and opportunities Look for opportunities to use high-level business and operating models (business capability and value chain), combined with or relating to business, people, information, technology and solutions. Contributes to the Target Architecture, by developing and maintaining the technology roadmap for area of expertise and ensuring that roadmap remains aligned to the Business Strategy Recognizing innovative use of technology for increasing performance measures Works with other IS and business stakeholders to drive the development and adoption of the target architecture for own domain Establish domain specific standards, near/mid-term strategy, and roadmaps, in adherence to, and in support of Enterprise standards, strategy, and roadmaps. Guide a solution from concept to delivery - envision and create solutions that meet requirements Prove the feasibility of a design; and can ultimately be implemented and supported in the Production environment Oversee product/ platform engineering, protocol map development, virtualization as per the business solution requirements Apply architectural and engineering concepts to design a solution that meets operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability. Participate and lead research and development efforts (proof of concept, prototypes), as subject matter experts, when introducing new technologies, in conjunction with team and Product Owners Partners with IT and line of business functional groups to communicate and clarify business needs, contributes to the development of long-range system plans, and ensures that IT products, services and processes are aligned with line of business needs. Define high-level migration plans to address the gaps between the current and future state, typically in sync with the IT budgeting or other capital planning processes Provides technology consulting to solution architects, junior staff members, and others who are using or modifying multiple domain technologies within a solution, insuring the technology operates coherently to meet overall needs Interaction with EA, OEMs, Technical leads for defining business solutions Depending on the clients need with particular standards and technology stacks create complete RFPs Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Provide solution of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of all the business/ domain requirements including systems, shared infrastructure services in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution for the big/small data Provide technical leadership to the implementation of custom solutions through thoughtful use of modern technology Define and understand current issues and problems and identify improvements Evaluate and recommend solutions to integrate with overall technology ecosystem keeping consistency throughout Understand the root cause problem in integrating business and product units Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Collaborating with sales and delivery leadership teams to identify future needs and requirements Tracks industry and application trends and relates these to planning current and future IT needs Understanding enterprise requirements and provide solutions for technical ecosystem Creating Intellectual Property in forms of services, patterns, models and organizational approaches. Bring knowledge of automation in application by embracing Agile and dev-ops principles to reduce manual part Responsible for successfully applying the technology in their domain to solve business problems in a supportable, cost effective, way Analyze the current technology environment to detect critical deficiencies and recommend solutions for improvement. In addition, analyze the technology industry and market trends to determine their potential impact on the enterprise as well as on the enterprise technology architecture Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Provide platform to create standardize tools, uniform design and techniques are maintained to reduce costs of maintenance Seamless integration and advising of new and existing systems to eliminate potential problems and maintain data structure and bring value in terms of development Serve as technical owner and point of contact for domain specific solutions and provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Collaborate with enterprise architect for translating business strategy to execution Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Bring value in terms of quality in development activities by leveraging cloud based and scalable infrastructure Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Provide architectural oversight of projects; ensure requirements are in alignment with business strategies and business architecture roadmap/framework. Ensure solutions developed across organization are aligned to enterprise architecture standards and principles, leverage common solutions and services, and meet financial targets (cost and benefits). Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs), case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on application design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Delivery teams Review of architectural process deployment in engagements, escalation management, issue resolution, delivery assurance and excellence Pre-sales team For solutioning and architectural design purpose Quality Assurance Periodic review of architecture Practice teams To understand the different solution portfolios Holmes engineering and roll out For automation purpose Talent Transformation Team, Competency Group Plan and support delivery of Technical Trainings, knowledge sharing HRBP For hiring and managing resources External Vendors/ Partners For strategic alignment and partnerships, training Industry forums Best practices, market intelligence, knowledge sharing, customer architectural council Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Domain/Industry Knowledge - Awareness and knowledge of broad economic, demographic, technological and global trends within own ecosystem - Master Market Intelligence - Deep specialized understanding of the ecosystem practice, overall market & competition and nuances of delivery in that domain - Master Systems Thinking - Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Expert Leveraging Technology - In-depth knowledge of and mastery over ecosystem technology that commands expert authority respect - Master Asset reusability - ability to re-use the assets to ensure scalability and optimization - Expert Technical knowledge - architecture design principles, framework and documentation - Master Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Strategic perspective Stakeholder Management Technology Acumen Innovation Managing Complexity Client centricity Execution excellence Self-Learning Domain Experience Change agility Passion for results Nurturing people Executive presence Deliver No. Performance Parameter Measure 1. Support sales team to create wins % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led 2. Delivery support CSAT, delivery as per cost, quality and timelines, Identify and develop resuable components, utilization %, Recommend tools for reuse, automation for improved productivity and reduced cycle times, # of reusable components 3. Capability development % trainings and certifications completed, increase in ACE certifications, thought leadership content developed (white papers, Wipro PoVs) 4. Practice Building Identifying opportunities for architects in the account and outside through known contacts, Contribute towards domain and technology accelerator kits, Mentoring junior architects 5. Team Management Team attrition %, Employee satisfaction score

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8.0 - 12.0 years

7 - 15 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

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Job Title Domain Architect CPQ/COM (Telecom) Division/Business Unit/Team EB IT Reporting to (job title) Associate Director Location Offshore Job Level or Remuneration Range Approved by HRBP (Name) POSITION SUMMARY We are seeking an experienced Domain Architect specializing in CPQ (Configure, Price, Quote), COM (Customer Order Management) and Commercial Analysis solutions within the telecommunications sector. The ideal candidate will have extensive experience designing scalable solutions tailored to telecom-specific challenges, including product catalog complexity, bundling, and real-time service provisioning. This role is pivotal in enhancing customer experiences, streamlining order management, and driving innovation in the telecom domain. This is a strategic role with delivery influence and architecture authority across CPQ/COM domains. You’ll be working closely with C-level stakeholders, product owners, and engineering leads to drive innovation and digital transformation in telecom BSS. KEY ACCOUNTABILITIES As a Domain Architect , you will play a crucial role in the high-level design and low level design lifecycle. Strategic Leadership Define and implement architectural roadmaps for CPQ/COM aligned with digital business strategies. Influence transformation initiatives across pricing, bundling, and order orchestration. Solution Design and Architecture Design scalable, high-performance CPQ/COM architectures addressing telecom-specific needs (e.g., bundling, provisioning, SLA-driven fulfillment). Ensure compliance with TMF ODA and Open APIs. Ensure solutions are scalable, maintainable, and meet business requirements. Technology Expertise Apply hands-on experience with platforms like Amdocs, Netcracker, Salesforce CPQ. Lead integration with OSS/BSS systems and cloud-native components. Collaboration Engage with business and technical stakeholders to drive cross-domain solutioning. Provide technical guidance to Technical Business Analysts and Technical Product Owners on work assigned to Engineering. Align architecture delivery with development, testing, and operations teams. Governance Participate and showcase in architecture reviews, define governance frameworks, and enforce best practices. Ensure alignment with industry standards (eTOM, TMF, MEF). Continuous Improvement Identify opportunities for automation and modernization. Track telecom advancements like 5G, IoT, and network slicing for architectural adoption. Mentorship and Leadership Mentor Mid-level & Senior Engineers, providing guidance and support. Foster a collaborative and innovative team environment. Problem Solving React to production incidents within SLAs. Provide multiple viable solutions with clearly articulated advantages and disadvantages. QUALIFICATIONS / EXPERIENCE / KNOWLEDGE REQUIRED Proficiency levels: Foundational/Proficient/Advanced/Expert Criteria Proficiency Must/Nice-to-have Education Bachelor's or Master’s in Computer Science, IT, or Telecom Must Industry Experience 7+ years in IT architecture, 3+ in telecom CPQ/COM Must Domain Expertise Telecom CPQ/COM Solution Design/Architecture, OSS/BSS Integration Must Tools & Platforms Amdocs, Netcracker, Salesforce CPQ, Ericsson, custom OSS/BSS Must Standards & Frameworks TOGAF, TM Forum, eTOM, Open APIs Must Tech Stack Familiarity APIs, Microservices, Cloud (AWS/Azure), Middleware Must Emerging Tech 5G, IoT, Network Slicing Nice Methodologies Agile/Scrum, DevOps, CI/CD Nice Proficiency Must/Nice to-have Behavioral Customer Focused Prioritizes customer needs and satisfaction. Gathers and analyses customer feedback. Develops solutions that meet or exceed customer expectations. Maintains strong relationships with customers. Must Tolerance for Ambiguity and Stress Understanding of the necessity of moving forward with less than perfect information and ability to adapt flexibly and comfortably to changing work demands Must Leadership: Leads by example and inspires others. Provides guidance and support to team members. Promotes a positive and inclusive team culture. Takes responsibility for team performance and outcomes. Must Business Acumen: Understands business goals and objectives. Aligns technical solutions with business needs. Communicates effectively with business stakeholders. Demonstrates awareness of market trends and competition. Must Effective communication and interpersonal skills to liaise effectively with other internal /external Optus departments Must Must be proactive in finding solutions to the day-to-day problems within the group Must Ability to exercise independent judgment and to work unsupervised Must Role & responsibilities Preferred candidate profile

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7 - 12 years

19 - 34 Lacs

Pune

Work from Office

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Domain Architect CTC - 34L to 35 L Total exp and relevant exp - 7 y Telecom exp must 3 year POSITION SUMMARY We are seeking an experienced Domain Architect specializing in CPQ (Configure, Price, Quote), COM (Customer Order Management) and Commercial Analysis solutions within the telecommunications sector. The ideal candidate will have extensive experience designing scalable solutions tailored to telecom-specific challenges, including product catalog complexity, bundling, and real-time service provisioning. This role is pivotal in enhancing customer experiences, streamlining order management, and driving innovation in the telecom domain. This is a strategic role with delivery influence and architecture authority across CPQ/COM domains. Youll be working closely with C-level stakeholders, product owners, and engineering leads to drive innovation and digital transformation in telecom BSS. KEY ACCOUNTABILITIES As a Domain Architect, you will play a crucial role in the high-level design and low level design lifecycle. Strategic Leadership • Define and implement architectural roadmaps for CPQ/COM aligned with digital business strategies. Influence transformation initiatives across pricing, bundling, and order orchestration. Solution Design and Architecture • Design scalable, high-performance CPQ/COM architectures addressing telecom-specific needs (e.g., bundling, provisioning, SLA-driven fulfillment). Ensure compliance with TMF ODA and Open APIs. Ensure solutions are scalable, maintainable, and meet business requirements. Technology Expertise • Apply hands-on experience with platforms like Amdocs, Netcracker, Salesforce CPQ. Lead integration with OSS/BSS systems and cloud-native components. Collaboration • Engage with business and technical stakeholders to drive cross-domain solutioning. Provide technical guidance to Technical Business Analysts and Technical Product Owners on work assigned to Engineering. Align architecture delivery with development, testing, and operations teams. Governance • Participate and showcase in architecture reviews, define governance frameworks, and enforce best practices. Ensure alignment with industry standards (eTOM, TMF, MEF). Continuous Improvement • Identify opportunities for automation and modernization. Track telecom advancements like 5G, IoT, and network slicing for architectural adoption. Mentorship and Leadership • Mentor Mid-level & Senior Engineers, providing guidance and support. Foster a collaborative and innovative team environment. Problem Solving • React to production incidents within SLAs. Provide multiple viable solutions with clearly articulated advantages and disadvantages. QUALIFICATIONS / EXPERIENCE / KNOWLEDGE REQUIRED Proficiency levels: Foundational/Proficient/Advanced/Expert Criteria Proficiency Must/Nice-to-have Education Bachelor's or Masters in Computer Science, IT, or Telecom Must Industry Experience 7+ years in IT architecture, 3+ in telecom CPQ/COM Must Domain Expertise Telecom CPQ/COM Solution Design/Architecture, OSS/BSS Integration Must Tools & Platforms Amdocs, Netcracker, Salesforce CPQ, Ericsson, custom OSS/BSS Must Standards & Frameworks TOGAF, TM Forum, eTOM, Open APIs Must Tech Stack Familiarity APIs, Microservices, Cloud (AWS/Azure), Middleware Must Emerging Tech 5G, IoT, Network Slicing Nice Methodologies Agile/Scrum, DevOps, CI/CD Nice

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