Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Docusign is looking for Software Engineers to join our development team primarily in Bengaluru, India. We are looking for a software engineer to help build and enhance capabilities for the enterprise account administration space. You will be working in a focused scrum team obsessed with creating elegant, yet simple user-interaction for complex workflows that will delight our customers. This person is able to seamlessly integrate into agile teams and work closely with all facets of the organization to achieve high quality results. This position is an individual contributor role reporting to the Director, Engineering. Responsibility Work with Product Management and other engineers to understand design requirements and provide estimates for development Drive and participate in the design and architecture of our microservices Write high quality code and services that are maintainable, scalable and testable Work as part of a passionate, agile development team to deliver engaging experiences and robust back-end systems Drive the ownership of services built from inception to monitoring the health of the services deployed and fix any production issues adhering to the SLA Research new features and technologies Fix production issues and maintain the code as needed Participate in live site reviews and help implement new features and processes to improve site reliability Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 5+ years of experience as a Software Engineer 3+ year of Experience with Front end technologies like React, JavaScript, HTML, CSS, VueJS Experience with either C#, Java, C++, NodeJS or another backend programming language Experience working the full stack preferably in one or more of object-oriented programming languages like C# and Java Experience working with Designers and Usability Researchers Experience developing software solutions using object-oriented methodologies and design patterns Experience working in an agile development environment Experience with git, continuous integration and deployment tools BS degree in Computer Science or equivalent experience Preferred Experience with working on scalable and maintainable services Experience in working in an agile development environment Experience with continuous integration and deployment tools Passion for UI with a good sense of usability and design Experience with consuming and building RESTful web-services, React, Typescript, GraphQL and Node.js Experience working with cross-browser behaviors and quirks Experience with using telemetry to gain insights into usage patterns and feature success Experience with Git, continuous integration, and deployment tools Experience with full stack development, in one or more of OO programming languages like C# and Java Experience with cloud computing technologies, such as Azure Excellent problem-solving skills Ability to learn and curious about new technologies and tool sets Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice Show more Show less

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Docusign is looking for a highly motivated Software Engineer to join our Product Led Growth team under the Growth and Marketing vertical. The Software Engineer will execute on all aspects of the software development lifecycle including design, development, testing, deployment, and maintenance of the e-commerce and growth applications. You enjoy fast-paced entrepreneurial environments where you can solve difficult problems using current technologies and tools. You collaborate well with other team members when brainstorming, designing, and implementing new solutions. You enjoy helping the team succeed by thinking about ways to improve processes, suggesting ways to make the team more effective, mentoring and modeling engineering best practices. This position is an individual contributor role reporting to the Sr. Engineering Manager. Responsibility Be open minded, forward thinking and passionate about great software Think about how to solve problems in scale and build fault tolerant systems Develop testable, high-quality, and ship-ready code with ample test coverage Work with Product Management and other stakeholders to understand and translate commerce and growth teams, and build end to end architecture and system designs Lead the end to end architecture and systems designs by partnering with cross functional teams for the PLG org Mentor and address other senior and lead engineers and architects within the organization Represent PLG engineering org in all discussions with the stakeholders Identify and build POCs to solve technical challenges within the organization and recommend a scalable solution Experience presenting software architecture to the executives Work as part of a cross-site development team to drive the design, implementation, testing, and release of products Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelors or Master’s in Computer Science, Electrical Engineering, Information Systems, Informatics or equivalent experience 1+ years of experience working as a software engineer Experience working with C#, Go, Java, React, Java Script, or other modern programming languages Preferred Experience in backend development Experienced building or consuming RESTful web-services Experience in distributed systems Involvement in the design and operation of large-scale cloud services Experiences with the entire software development lifecycle, including version control (git), build process, testing, and code release Strong organizational, problem-solving and communication skills Ability to work in a dynamic, fast-moving environment, prioritize your work and manage your own time Ability and desire to move across technology stacks fluently and easily Passion for working on a highly available site Passion to learn new software technologies Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice Show more Show less

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Docusign is looking for a highly motivated Software Engineer in Test to join our Digital Experience team under the Marketing vertical. The Software Engineer in Test will be responsible for ensuring quality of the microservices, applications, tools, and UI at Docusign. You will be working with extremely passionate people who care about their customers and want to deliver solutions that improve customer productivity for complex workflows. The right candidate knows how to work in a fast-paced agile environment and brings an aptitude to learn and share. This position is an individual contributor role reporting to the Sr. Engineering Manager. Responsibility Write test plans, test cases for assigned features, along with reviewing and providing feedback Identify incomplete or unclear feature definitions and work with stakeholders to address them Review feature specification, requirements, and product design for testability of the features across our Web Application Write maintainable and efficient automated tests within existing test framework structure Maintain quality and stability of the test automation across multiple features Improve regression test assets and stability continuously Contribute towards maintainability and scalability of test automation framework and automated test cases across multiple features Improve QA efficiency by building new tools and dashboards Build a world class automation infrastructure for test automation and CI/CD Be a focused results-oriented team member, delighting customer, driving and delivering high quality product testing and test automation Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Degree in Computer Science or a related technical field 5+ years of experience in a quality engineering role within a software organization Experience with programming skills in an industry standard programming language (Ruby, JavaScript, C#, Java.) Experience in web testing on applications build in React and Node Experience in API testing Experience with git, continuous integration, and deployment tools Preferred Proven track record of testing and Web Application test automation of features and product Strong knowledge and experience building UI automation frameworks Familiarity with testing on web and SaaS applications Knowledge of how to communicate quality metrics during a release cycle Experience with continuous integration systems Willingness to assist other team members through brainstorming, mentorship and knowledge-sharing Experience using data and metrics to drive decisions Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice Show more Show less

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Docusign is looking for a highly motivated Software Engineer, Backend to join our Search Platform team in Bangalore. This position will be part of a team working on an architectural shift that will allow us to scale to meet the next 10x of growth. We need back end engineers to build next generation software and services that make up the agreement cloud who can work with Product Managers to build and ship customer scenarios that are used by 100s of enterprises. This position will demand critical thinking skills, ability to quickly understand existing systems and the ability to work in agile, fast paced environments. The ability to take inquisitive and educated risks is essential to the success of this position. This position is an individual contributor role reporting to the Director of Engineering. Responsibility Plan how to solve problems in scale and build fault tolerant systems Develop testable, high-quality, and ship-ready code with ample test coverage Work with Product Management and other developers to understand and translate engineering requirements into design requirements and provide estimates Work as part of a cross-site development team to drive design, implementation, testing and development and release of products Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelors or Masters in Computer Science, Electrical Engineering, Information Systems, Informatics or equivalent 8+ years of development experience 3+ years of development experience in Search, information retrieval, or recommendation systems Experience working with C#, .Net Core, SQL Database and Designing Large scale distributed systems Preferred Experience building and consuming RESTful web-services Experience with Lucene or Elastic Search technologies Experience with microservice architecture Experience shipping highly available, scalable service on Azure Experience with the entire software development lifecycle, including version control (git) build process, testing, and code release Ability to work in a dynamic, fast-moving environment Agile and Test-driven development methodologies Ability and desire to move across technology stacks Passion for working on a highly available site Passion to learn new software technologies Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice Show more Show less

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Docusign is looking for Software Engineers to join our development team primarily in Bengaluru, India. We are looking for a software engineer to help build and enhance capabilities for the enterprise account administration space. You will be working in a focused scrum team obsessed with creating elegant, yet simple user-interaction for complex workflows that will delight our customers. This person is able to seamlessly integrate into agile teams and work closely with all facets of the organization to achieve high quality results. This position in a people manager role reporting to the Director, Engineering. Responsibility Execute on our product roadmap using agile practices and champion the culture, processes, and tools required to maintain a frictionless high quality development environment Have a passion for continuous improvement Deliver products that delight customers while managing the health of the code base through continuous refactoring and management of technical debt Provide coaching and leadership in software best practices, automated test strategies, and work toward flattening the cost of change curve for our software products and services Lead a team of engineers at various stages of their career, actively investing in their growth and development Cultivate an open, collaborative, and fun work environment for yourself and your team Work closely with product, design, security, customer success and other teams to provide technical expertise throughout all phases of product development Obsess over great user experiences and will be a partner to product management/engineering, sales, operations, and other parts of the business Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years of combined software development management experience across multiple languages and frameworks or equivalent experience 8+ years of hands on software development or equivalent experience 2+ years of managing software organizations over 15 people or equivalent experience Language, framework and toolset agnostic skills, having worked in at least 3 languages or paradigms, or equivalent experience Experience with highly scalable, high-volume distributed systems and services with top-tier resiliency, availability (five nines), and performance Experience with large complex data ecosystems and data quality and lifecycle issues Saas or Cloud experience Preferred Have a demonstrated track record of building high performing, secure applications and building security into the DNA of products Experience with Microsoft technology stack (.NET, C#, SQL Server, etc.) Knowledge and experience in high scale, highly available (99.99+) systems Prior experience with full stack SaaS development Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice Show more Show less

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do This is a strategic delivery position with the skills and experience to oversee our largest, most strategic engagements as well as manage a high performing team of consulting and project management roles to ensure successful project delivery aligned to customer outcomes. This role will be closely aligned to the field and will work in concert with the Account Executives, Account Managers, Sales Engineers, Customer Success Managers and Engagement Managers to execute key account strategies. The Delivery Manager provides the leadership and oversight to ensure that services solutions are well defined and properly positioned, and expectations are properly set to ensure successful project outcomes for our customers. The Delivery Manager will build and scale their team to include the skills and capabilities for Customer Success to enable our customers to not only expand their usage of the Docusign platform but develop modern systems of agreements that accelerate business. This is a people manager role reporting to the Sr. Manager, Regional Delivery - APAC. Responsibility Manage a team of individual contributors ranging across Project Managers, Product Consultants and Technical Consultants, providing career path guidance as well as performance management Manage the daily project staffing of resources to ensure team members are highly applied and well matched to projects that fit their skills and strengths Recruit and hire the right mix of resources to complete the Docusign Agreement Cloud vision as well as client project demands Onboard new team members and oversee initial training as well as ongoing learning and certification activities Coach and guide individual contributors at all stages and levels for improvement opportunities with a focus on developing a well-rounded and high performing team Work collaboratively with Professional Services (PS) leadership to develop and maintain the project and customer strategies as the product continues to evolve Work with the team and customers to understand what works and what needs improvement on a continuous basis Ensure the PS organization is using best in class delivery models resulting in high customer satisfaction and customer adoption Inspire the delivery team to find more effective ways to deliver results for our customers Assist with training development on new product features, consulting techniques, and implementation methodologies Drive high CSAT scores on all projects delivered Support the sales cycle and provide the vision and value proposition of Docusign as well as the services Customer Success brings to bare, including explaining how Docusign engages with customers during a project and assisting with scope definition, budget estimation and defining high-level timelines during the sales cycle Carry project delivery responsibilities with the ability to be flexible in the type of role you play Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic BS/BA degree 5+ years of experience working at a technology company with a SaaS model Preferred 4+ years of management experience in Professional Services within a SaaS model Comfortability with and capability of being a PM or Consultant while maintaining a strong technical proficiency Demonstrated ability to successfully resolve situations that are broadly defined, complex, diverse, and occasionally, unprecedented Superior communication skills to create and convey customer objectives, success strategies, and customer insights for internal and external partners Proven track record of achieving Professional Services financial results while maintaining high customer satisfaction Ability to deliver Executive-C-Level QBRs and presentations internally Executive level presence and communication both internally and externally Experience working in a matrixed organization and with cross functional teams to achieve company and departmental objectives Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice Show more Show less

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As the Manager of the Extensibility Platform team at Docusign, you will lead a high performing cross-functional engineering team focused on developing and scaling our Extensibility Platform and creating new Extension Types and/or first party apps. This platform empowers both external and internal developers to create applications that integrate seamlessly with Docusign’s Intelligent Agreement Management (IAM) systems. Developers can upload their applications via the Developer Console, making them available in the Docusign App Center for customers to discover and install. Your leadership will ensure the platform's high scalability, configurability, and support for diverse business scenarios. This position is a people manager role reporting to the Director, Software Engineering. Responsibility Define and communicate a clear technical vision and strategic roadmap for the Extensibility Platform, emphasizing usability, performance, and scalability Work closely with product managers, architects, and other stakeholders to gather requirements and deliver features critical to business success Guide the team in producing high-quality, maintainable code, with a strong focus on best practices in testing, monitoring, and logging Promote best practices in DevOps, continuous deployment, and Agile methodologies to enhance development efficiency and product quality Mentor and develop engineering talent, fostering a culture of innovation, continuous learning, and collaboration Engage with external developers and partners to expand the ecosystem of integrations available through the Docusign App Center Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 5+ years of software development and management experience across multiple languages/frameworks (or equivalent) 5+ years of hands-on coding or equivalent 1+ years of leading software teams of 5+ people or equivalent Proven track record in building solutions that consume and expose APIs/web services Experience in SaaS or Cloud environments Preferred Expertise with high-availability (99.99%+) distributed systems Familiarity with Git, CI/CD pipelines, and Agile methodologies Curiosity and adaptability in learning new tech stacks Experience building and scaling platform components for app marketplaces or similar ecosystems Prior involvement in designing secure, reliable integrations with third-party apps or services Experience in integrating with 3rd party enterprise systems Experience in building enterprise software and platforms Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice Show more Show less

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do We are looking for a passionate software engineer with experience in designing, implementing, and operating large scale distributed systems and excel at collaborating with partners. Ideally, you have a background in incident management, service catalogs, request tracing systems, time series telemetry platforms, application performance management tools or log management tools. This position is an individual contributor role reporting to the Director of Engineering, Observability & Reliability tooling. Responsibility Write high quality code that is easy to maintain and test Design and build platform components needed to power the observability stack Ensure design and architecture is extensible across projects, and participate in technical design and code reviews Work with Product Management, partners and other developers to understand design requirements and provide estimates for development Stay ahead of with the latest observability best practices and share your findings with the team Work as part of a cross-site development team Raise issues proactively that might impact delivery commitments Coach and mentor other team members with new technologies Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 5+ years of related experience with a Bachelor’s degree; or 3+ years related experience with a Master’s degree; or a PhD without experience; or equivalent experience Deep understanding of OOP/OOD principles, design patterns and data structures Strong Java, C# or C++, object oriented design and programming skills Experience writing scalable web services Experience with state-of-the art development tools and techniques Preferred noSQL stores such as Cassandra, MongoDb DocumentDb Experience with dev tooling/portals like backstage.io Experience in devops tooling space Experience with monitoring Observability systems Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice Show more Show less

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Join us at Docusign as our Enterprise Applications Engineer in Docusign@Docusign team, where you will spearhead the design, build and implementation of our products internally using our Docusign IAM platform. Docusign IAM is a powerful new Intelligent Agreement Management platform with workflows that help businesses create, commit, and manage agreements from a handshake deal to long-term business relationships. As part of this initiative we will be evaluating, implementing and operationalizing use cases internally across different business functions from Sales, Marketing, Legal, Procurement, Services, Technology and HR. You will collaborate with business leaders, cross-functional stakeholders and product engineering teams to deliver high-quality and scalable solutions that meet our internal customers’ needs. Your contribution will drive innovation, solve business needs, and significantly improve adoption of our products internally. This position is an individual contributor reporting to the Sr. Director of Enterprise Applications. Responsibility Design and Development: Design, develop and implement features, enhancements, and custom solutions using Docusign IAM platform, with key focus on Docusign CLM Ensure the designed solutions are optimal and scalable Work on integrating the CLM capabilities with various third-party applications and internal tools, ensuring seamless data flow and functionality Collaborate closely with product managers, designers, and other engineers to deliver end-to-end solutions, from concept to production. Build strong relationships with stakeholders, acting as a trusted expert on how to leverage the Docusign IAM platform across their business Write and execute unit, integration, and automated tests to ensure the reliability, security, and performance of the CLM features. Knowledge to conduct performance testing Identify and resolve technical issues, bugs, and performance bottlenecks in a timely manner Create and maintain technical documentation, including design specifications, API documentation, and user guides Stay up-to-date with the latest product features and releases, industry trends, technologies, and best practices, and apply this knowledge to improve the CLM solutions Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic A Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or equivalent 3+ years of experience in software engineering, preferably with experience in CLM or related domains Familiarity with contract lifecycle management systems or enterprise software solutions 3+ years of experience in designing and building CLM capabilities and workflows 3+ years working directly with business/customers to understand business needs and applying technology solutions to those requirements 3+ years of experience in development/ solution architecture/ leading implementations in Software or Software-as-a-Service industries Preferred Experience with Docusign APIs and integrations Experience in any object-oriented programming language Knowledge of contract management processes and legal terminology Familiarity with CI/CD pipelines and DevOps practices Experience working on an agile scrum team Hands-on experience with RESTful APIs, microservices architecture, and cloud platforms (e.g. AWS, Azure) Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice Show more Show less