Lead Technical Support Specialist OpenText

8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a Lead Technical Support Specialist (TSS) in Documentum at OpenText, your role is crucial in independently diagnosing and resolving complex enterprise customer needs. Your impact will involve working closely with cross-functional teams to address customer issues, provide relevant information, and exceed customer expectations. Your responsibilities include: - Interfaces directly with customers at all stages of the problem resolution process - Validates technical information, sets fair expectations, and disseminates information as needed - Schedule, participate, and lead customer-facing calls, demonstrating good judgment and engaging senior resources when necessary - Ability to work under p...

Posted 3 days ago

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Lead Technical Support Specialist OpenText

8.0 - 12.0 years

0 Lacs

karnataka

On-site

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. As the Information Company, our mission at OpenText (OT) is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. Open Text is seeking Lead Technical Support Specialists (TSS) in Documentum. TSSs are responsible f...

Posted 2 months ago

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Sr. Technical Support Specialist - Documentum D2 OpenText

5.0 - 9.0 years

0 Lacs

karnataka

On-site

At OpenText, AI is at the heart of everything we do, powering innovation, transforming work, and empowering digital knowledge workers. We're looking for talented individuals who can shape the future of information management. Join us in this exciting journey. As a Senior Technical Support Specialist (TSS) in Documentum at OpenText, you will play a crucial role in independently diagnosing and resolving complex enterprise customer needs. You will be responsible for working on unique systems, environments, and related operational issues. Additionally, you will innovate and identify areas for improvement in processes, tools, and products. Your proactive approach will involve engaging with stakeh...

Posted 3 months ago

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Sr. Technical Support Specialist OpenText

5.0 - 9.0 years

0 Lacs

karnataka

On-site

OpenText is a global leader in information management, prioritizing innovation, creativity, and collaboration within its corporate culture. By joining our team, you gain the opportunity to collaborate with esteemed companies worldwide, tackle complex challenges, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. AI is the driving force behind OpenText, fueling innovation, transforming work processes, and empowering digital knowledge workers. We are seeking individuals whose unique talents cannot be replaced by AI to assist in shaping the future of information management. Come be a part of our team. Your Impact: As a Senior Tec...

Posted 3 months ago

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