6.0 - 10.0 years

0 Lacs

indore, madhya pradesh

On-site

As a Technical Content Writer with 6+ years of experience, your role will involve creating clear, concise, and user-friendly product guides, manuals, and documentation to ensure that users can easily understand and utilize our products. You will be responsible for developing and maintaining high-quality, accurate API documentation to support developers and partners in integrating with our systems. Additionally, you will manage and monitor the support forum, responding to customer inquiries, troubleshooting issues, and helping build a knowledge base. Your role will also include fostering an engaging and collaborative community by responding to user feedback, creating FAQs, and driving discussions that benefit our users. Your responsibilities will extend to regularly updating existing documentation to ensure accuracy with product updates and new releases. Collaboration with developers, product managers, and support teams will be crucial to understanding the product and capturing technical information effectively. To excel in this role, you should have a strong background in technical content writing, particularly in documenting complex products and services. A deep understanding of technical concepts and the ability to translate them into easy-to-understand language is essential. You should have experience in writing and maintaining technical documentation for software products and services. Proficiency in documenting APIs and familiarity with tools like Swagger, Postman, or similar will be advantageous. Excellent written and verbal communication skills are a must, along with the ability to manage multiple projects, prioritize tasks, and meet deadlines. If you are enthusiastic about helping users navigate complex technical products and possess a passion for writing, we would love to hear from you. Apply now by sharing your CV at nupur.dubey@aira.fr/9109123428.,

Posted 1 day ago

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