Document Specialist - CMN Collections

As a member of the team at Gentell, your role involves collecting signatures on physicians" orders for durable medical equipment provided to long-term care residents. You will focus on building and maintaining strong relationships with physicians, nursing home staff, and Gentell field representatives. - **Key Responsibilities:** - Track and collect Certificates of Medical Necessity (CMNs) for 80% of your time - Develop efficiencies in departmental processes for timely return of physicians" orders - Handle special accounts with care - Collect signatures on physicians" orders within your assigned territory To excel in this role, it is essential to possess: - **Qualifications Required:** - Excellent verbal and written communication skills - Strong customer service abilities - Persistence, results-oriented mindset, and drive to succeed - Strong organizational skills, attention to detail, and a strong work ethic You should be able to: - Follow through to resolve outstanding issues promptly - Work with a sense of urgency and maintain a high level of responsiveness - Maintain confidentiality and discretion - Preferably have proficiency in using Microsoft Office and Adobe Acrobat If you are looking to join a company committed to continuous improvement for both customers and employees and possess the necessary skills and qualities for this role, we encourage you to apply and be a part of our dedicated team at Gentell.,