5.0 - 8.0 years

8 - 9 Lacs

Kolkata, Kakinada, Saudi Arabia

Hybrid

HMC crane operator is responsible for safely and efficiently operating cranes on a vessel to load and unload containers and heavy cargo at offshore , port and harbor. should have gulf country experience.

Posted 5 days ago

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Sr.Technical Support Engineer (L2) Aurum Data Solutions

3.0 - 6.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Very Urgent: Sr.Technical Support Engineer (L2) Company: AurumData Solutions Experience: 3-6 Years Location: Hyderabad Title: Level 2 Technical Support Engineer Job Mode: Permanent Job Mode: Work From Office Shift: USA (CST Time Zone)& Europe Time Zone Key Skills: Technical Support (L2), Hardware, SSDs, docks, RAM upgrades, Support CRM system, Support RAID configuration, recovery, and SoftRAID troubleshooting Profile Summary: An experienced technical support engineer who resolves complex issues with Customer hardware and software, working closely with product engineers, QA, and customers. Acts as an escalation point for Level 1 support and may contribute to documentation and root cause analysis. Key Responsibilities: * Diagnose and resolve advanced issues involving hardware compatibility, data integrity, firmware, and performance tuning. * Support RAID configuration, recovery, and SoftRAID troubleshooting. * Perform log analysis and replicate customer issues in a lab environment. * Collaborate with engineering teams for bugs, fixes, and firmware escalations. * Mentor Level 1 engineers and contribute to internal knowledge base documentation. * Assist customers with firmware updates and advanced system configurations. Technical Skills Required: * Deep knowledge of macOS, Windows, and Linux system environments * RAID types and recovery (SoftRAID, hardware RAID) * Command-line tools for disk and hardware diagnostics * USB/TB/NVMe/SATA protocols * Experience with SSD endurance, SMART data, and drive cloning Optional Certifications (Preferred for Level 2): * ACSP (Apple Certified Support Professional) * CompTIA A+/Network+ * SoftRAID Pro User or equivalent RAID/data recovery expertise If you are interested, kindly share your CVs to Balaram@aurumdatasolutions.com Regards, Balaram K Mobile No: +91- 9000749410 / 9848771366 Email: Balaram@aurumdatasolutions.com

Posted 2 weeks ago

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Technical Support Engineer (L1 & L2) Aurum Data Solutions

1.0 - 6.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Very Urgent: Technical Support Engineer (L1 & L2) Company: AurumData Solutions Experience: 1-5 Years Location: Hyderabad Title: Level 1/2 Technical Support Engineer Job Mode: Permanent Job Mode: Work From Office Shift: USA (CST Time Zone)& Europe Time Zone Key Skills: Technical Support (L1 & L2), Hardware, SSDs, docks, RAM upgrades, SoftRAID, Support CRM system Profile Summary: The Technical support engineer focused on resolving common user issues related to Customer products such as external drives, SSDs, docks, and RAM upgrades. Provides fast, courteous, and accurate support for customers via phone, email, or chat. Key Responsibilities: * Respond to customer queries related to product setup, basic functionality, and known issues. * Walk customers through installation/setup of SSDs, memory, and docks. * Assist with initial troubleshooting steps like drive detection, cable checks, power issues, and connectivity. * Create, update, and close tickets in the support CRM system. * Provide basic guidance on software utilities (e.g., SoftRAID, Drive Dock Utility). * Escalate advanced issues to Level 2 support with detailed documentation. Technical Skills Required: * Familiarity with macOS and Windows file systems * Understanding of Thunderbolt, USB-C, and SATA interfaces * Basic RAID concepts * Disk formatting and partitioning tools (Disk Utility, Windows Disk Management) Soft Skills: * Strong communication and active listening * Patience with non-technical users * Quick learner and team collaborator If you are interested, kindly share your CVs to Balaram@aurumdatasolutions.com Regards, Balaram K Mobile No: +91- 9000749410 / 9848771366 Email: Balaram@aurumdatasolutions.com

Posted 2 weeks ago

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