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7 - 11 years
9 - 13 Lacs
Bengaluru
Work from Office
Skill required: Sales Operations - Sales Operations Management Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist Accenture Practitioners in navigating the company s internal sales processes. Support Sales Excellence Leadership and Business Partners in driving efforts across multiple Sales Excellence service areas.Critical services include the support of opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and internal sales processes/tools support for client teams.This position reports to Sales Excellence Sales Operations Leadership, Senior Managers, Managers, or Associate Managers. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s). What are we looking for? Excellent oral and written communications skills in English – this role requires a confident communicator and team player with robust interpersonal skills and a "can-do" attitude Ability to work under minimal supervision and guidance, learning new responsibilities quickly Ability to work virtually with diverse individuals Excellent teaming, team-building, collaboration, and facilitation skills Excellent organizational / time management / data management skills Analytical skills; collects, researches and interprets data Highly proficient in following and applying processes, quickly learning Accenture Sales processes and being able to recognize and apply them (previous familiarity preferred) Excellent accuracy and attention to detail Prioritizes and plans work activities with a high degree of personal organization and the ability to supervise/coach/mentor these skills in others Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel Understanding of finance concepts for a services companyMust Have: Undergraduate degree English language fluency (oral and written) A minimum of 3-4 years of experience, with proven track record in team managementGood to have:Business Management education desirableUnderstanding of sales operations processes and tools (e.g., Manage mySales) preferredOther requirements:Must support/mirror working hours for the supported Market Unit or other business areaMust be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelinesMay be occasionally required to travel domestically or internationallyAdditional CommentsNothing in this job description restricts management s right to assign or reassign duties and responsibilities at any time. Roles and Responsibilities: Primary responsibilities include: Work independently with minimal supervision Be an individual contributor with ability to recognize and seek guidance on competing priorities May supervise and be a people lead for a small team with oversight from a supervisor Help create and execute low to medium complexity workplans Interact confidently with senior leadership within sphere of responsibility Provide input into the creation of operational processes Demonstrate knowledge of supporting tools and processes, with expertise in specific area of responsibility Have an understanding of where and how Sales Excellence Sales Operations fits into the bigger Accenture picture Qualifications Any Graduation
Posted 2 months ago
5 - 10 years
3 - 7 Lacs
Nagpur
Work from Office
Job Role: Server Administrator Experience: 5+ Years Location: Nagpur, Maharashtra 5 + years of experience in managing and supporting Windows end points, server administration, configuration, and upgradation. Knowledge of Windows 2003/2008/2012/2016/2019/2022 Servers (Must Have), Server installation, configuration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple platforms. Knowledge in active directory, DNS, DHCP, file server & Virtualization technologies. Experience in O365 application, windows OS, software installation, outlook and server troubleshooting. Experience in datacenter management & Endpoint security management. Ability to handle major incident and troubleshooting in windows domain. Disk Administration: Shrink Partitions & Share Drives, Disk Quotas, DFS, Patch management, troubleshooting skills in OS & Hyper-V related. Hand-on knowledge of various RAID technologies (RAID 0+1, RAID 1, RAID 5, etc.) Knowledge of Clustering (geo cluster, multimode passive/active). Working Knowledge of File and Print servers, Knowledge on server management tools, Log monitoring/maintenance, and Solid understanding of cloud computing, networking, and storage principles Knowledge / Experience in Firewall, Proxy, Anti-spam, VMware, Load Balancer, Understanding and Hands on experience of LAN/WAN, Wireless and Firewall technologies. Must Have knowledge about NAS & SAN, Manage and configure NetBackup/Networker backup solutions, ensuring reliable and efficient backup and recovery operations. Monitor backup jobs and perform regular tests to verify data integrity and recovery capabilities. Troubleshoot backup and recovery issues and implement improvements as needed PowerShell, scripting, and automation experience is a plus. Able to write quality KB articles, Problem Management articles, and SOPs/Run-books Passion for delivering timely and outstanding service Able to Help L1 staff in support Great written and oral communication skills with internal and external customers Certification Required: CCNA, MCSA Contact: Amruta- 8007130033 Email: hr2@appynitty.com
Posted 2 months ago
12 - 20 years
10 - 18 Lacs
Ahmedabad
Work from Office
Role & responsibilities Oversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues. Train, coach and mentor L1/L2 Technical Support Engineers. Manage 24X5/7 service availability and SLA adherence. Establish and implement ITIL standards in service delivery practices. Act as escalation point for all requests and incidents. Develop and mature phone/ticket/email escalation processes to ensure free flowing escalation and information within the organization. Lead IT and Support Helpdesk project for on-time and quality closer. Maintain IT service desk policies, procedure documentation, records and reports in compliance with organization, ISO, HIPPA and HITRUST compliances requirements. IT Asset Management. Vendor management for procurement, repair and maintenance Foster positive end-user, cross function relationships and drive customer satisfaction. Develop and maintain Technical Support knowledge base. Maintain departmental staffing by recruiting, selecting, orienting, and training employees and developing personal growth opportunities. Develop employees within their roles via coaching, counseling, and disciplining employees. Conduct regular check-ins with all direct reports to monitor performance, track progress on the completion of work duties and responsibilities and discuss successes and challenges. Conduct annual performance evaluations for all direct reports Manage process for communicating outage/emergency activities to the organization. Provide data and reporting of KPIs and trends to IT department and others in ad-hoc, weekly, monthly and as needed. Will drive Ticket Deep Dive and develop strategies for improvement. Review survey feedback to improve services, tools and support experience. Preferred candidate profile Graduate in Engineering/Technical discipline having knowledge of servers and desktop O.S., O365, networking, firewall, Windows AD, Domain controller, All PC/Laptop/Server Hardware, Tablets, software applications, server maintenance, etc. At least 15 years + years of total IT experience with a minimum of 5 years of experience with IT Helpdesk/Service Desk management in Enterprise environment 24X5/7 Global Support Operations ManagementITIL Certification Microsoft and Azure Certification is an added advantage Strong leadership capability, Deep IT/PC troubleshooting knowledge, Excellent customer Service Skills, Excellent problem solving skills Strong coordination skills to work with multiple cross functions Proactive and creative, Attention to detail, Excellent research skills Excellent English communication skill (both Written & Verbal) Customer-centric Problem Solver Critical thinker
Posted 3 months ago
3 - 5 years
6 - 8 Lacs
Mumbai
Work from Office
Openings for System Admin Location : Sion Qualification : Graduate Experience : Min 3+ years Salary : 60-70 CTC Installation & troubleshooting of Server. Should know installation of Windows Server operating system. Basic knowledge of Cloud Computing. Server admin and Office 365 Troubleshooting of Windows Server OS. Experience with SAN Storage. Experience with Active Directory. Knowledge of DNS & DHCP. Knowledge of Security Products like Antivirus, DLP & Data Backup. Good Communication Skills, Has experience in providing support to Sr. Management. Willing to provide remote support Email id : albina.shere@pentagon.co.in
Posted 3 months ago
7 - 12 years
7 - 12 Lacs
Gurgaon
Work from Office
Role -Server Admin-Windows & Linux L3 Hiring for COGNIZANT LOCATION-GURGAON IMMEDIATE JOINERS ONLY AD & DNS Technical JD: -- User and group management AD Object recovery procedure AD OU structure AD permission delegation AD recycle bin configuration. Password policy configuration (Domain and FGPP) Domain Controllers promotion and decommission procedure. Time configuration of PDC emulator and other DC's Replication topology Process to create OU DNS and it's configuration details like scavenging, DNS forwarders, conditional forwarders. GPO Config and management procedure/GPO Delegation/GPO Export GPOs backup and restore procedure. Group policy troubleshooting Backup and restore. FSMO role management and troubleshooting Trust management and troubleshooting
Posted 3 months ago
5 - 10 years
18 - 20 Lacs
Mumbai, Hyderabad
Work from Office
Job Description: Windows Server L2 & L3 Engineer Location:L3 Mumbai (7-8 Yrs Exp) L2 Hyderabad(5-6 Yrs Exp) About the Role: We are seeking a highly skilled and experienced Windows Server L3 Engineer to join our dynamic team. In this critical role, you will be responsible for designing, implementing, and maintaining our Windows Server infrastructure, ensuring high availability, performance, and security. Responsibilities: Windows Server Expertise: Deep proficiency in administering Windows Server 2019 and 2022 environments. Expertise in all aspects of Windows Server administration, including installation, configuration, patching, and troubleshooting. Hyper-V Virtualization: Extensive experience with Hyper-V virtualisation, including creating, managing, and optimising virtual machines. Proficient in managing virtual networks, storage, and resource allocation. Directory Services: In-depth knowledge of Active Directory, DNS, DHCP, and ADFS. Experience with Group Policy, user/group management, and security best practices. Infrastructure Services: Experience managing NTP, SMTP, and SFTP services. Proficient in troubleshooting and resolving network connectivity issues. Cloud Integration: Strong understanding of Office 365 and Azure environments. Experience with integrating on-premises infrastructure with cloud services. Collaboration Tools: Experience with federation and collaboration tools like Exchange, SharePoint, and Teams. Security: Implement and maintain security best practices, including regular patching, vulnerability assessments, and intrusion detection. Ensure compliance with security standards and regulations. Troubleshooting and Support: Diagnose and resolve complex technical issues related to Windows Server infrastructure. Provide timely and effective technical support to end-users. Documentation: Maintain comprehensive documentation of all infrastructure components and procedures. Qualifications: Bachelors degree in computer science, Information Technology, or a related field. 7+ years of hands-on experience as a Windows Server Engineer. Exceptional proficiency in Windows Server 2019 and 2022. Extensive experience with Hyper-V virtualization. In-depth knowledge of Active Directory, DNS, DHCP, and ADFS. Experience managing NTP, SMTP, and SFTP services. Strong understanding of Office 365 and Azure environments. In Depth Knowledge of SMTP/ Mail Services Experience with federation and collaboration tools. Excellent communication, interpersonal, and problem-solving skills. Ability to work independently and as part of a team. Preferred Certifications: Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Azure Administrator Associate Subject line pls mention L2 or L3 Engineers share CVs at sandhya.dhand@kfintech.com
Posted 3 months ago
3 - 7 years
8 - 10 Lacs
Pune, Navi Mumbai
Work from Office
o Installation, configuration, troubleshooting and administration of Linux OS o Virtualization (kvm,hyper-v,vmware) o Disk Management, LVM, File Systems, o RAID - Software/Hardware o Permissions (chmod) o Linux Logs Linux networking & Firewalls Required Candidate profile Knowledge of FTP, TELNET, SCP RSYNC to transfer files etc, DNS Servers and Troubleshooting, Web Servers, Databases, setup hosting for Multiple Domains ,Emails etc. CentOS 6,7,RHEL,Ubuntu etc.
Posted 3 months ago
4 - 8 years
7 - 14 Lacs
Hyderabad
Work from Office
Role & responsibilities 1. Email Solution: Ensures email uptime for NPCI users & all SMTP application in order to keep NPCI business moving. Protect the NPCI MX email gateway from spam, cyber threats, malware, ransomware, spoofing and phishing attack. Secure NPCI email domain with enhancing email security protocol by stopping sender fraud with SPF, DKIM and DMARC. All Incoming & Outgoing clean mail accept and is deemed to be virus and spam free to avoid NPCI IP blacklist. NPCI Email Solution Integrated with Ironport and Active Directory for seamless mail delivery. Proactively reviews and resolves escalated call. On time version upgrade to closure of security vulnerability. O365 administrator, storage management, web hosting, troubleshooting skills, bash scripting, log management and automations, Ironport mail gateways management. Perform four email DR Drill activity with achieve schedule timeline with script to reduce the downtime during email Dr Drill. Coordinate with IS, Audit, and Risk team during internal and external audit for compliance and closure 2. Active Directory (AD): Maintaining 10 internal AD servers with DHCP & DNS services. Replication the all AD servers for synchronization, net logon, time services, FSMO roles, schema, NTDS database partitions and DNS settings. AD health check-up & identify resource bottlenecks, troubleshooting and resolving problems. Installing patches & software upgrade to close audit observation. Creation scripting to avoid the manually error. DNS zone / Delegation creation and deletion on location AD servers Regular clean up on AD, DNS and DHCP. Manages AD DHCP scopes and configuring the new scopes. Creation of Group policy and maintaining the policy. AD Single Sign On User Windows Login, EPO, Email & Proxy for seamless access. 3. Open Source: Ensuring uptime NPCI public DNS. Maintaining NPCI sub-domain record types NS, A, MX, TXT, CMANE, SRV, PTR.. etc for quick response. NPCI Public DNS application is running at three DC locations on Linux Bind with free software. Upgrade the Linux OS and Bind application to closing audit points related to Public DNS servers. Weekly backup with script of NPCI DNS public Zone files. Monitoring from cache poisoning attack and protect DNS server with safe & secure connection. All NPCI subdomains FQDN seamless queries resolve for external world by authoritative on premise NPCI DNS servers. 4. DHCP DHCP server Management Allow and Deny Mac Ids IP reservation Scope Management 5. Wifi Management Wifi Server Management Wifi Access point Management 6. Endpoint Client Management tool Patch Management, Deploying of Software and Software Update Service Desk Management Inventory/Asset Management
Posted 3 months ago
5 - 10 years
15 - 25 Lacs
Delhi NCR, Bengaluru, Hyderabad
Work from Office
Design and implement Infoblox DNS, DHCP, and IPAM solutions to meet organizational requirements Develop and maintain architecture and design documentation Ensure solutions align with industry best practices and security standards
Posted 3 months ago
4 - 6 years
6 - 10 Lacs
Pune
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Job Description Wintel Windows Server; Microsoft Hyper V clustering Primary Skills: Wintel Secondary Skills: Hyper V; Clustering Certifications (if any)JDL2/L3 level Server management knowledge for AD;DHCP;DNS Servers. File server permission handling. Should have experience / Knowledge of Hyper V and clustering. Familiar with the windows server (2008;2012;2016) infra Good Knowledge of installation and troubleshooting of End Point operating Systems like Windows 10 / Windows 11Should be capable of providing L2 and L3 support for server related issues and Windows server migrations. Should be capable of Upgrade and patching of Windows server. Should have good knowledge of PowerShell commands. Should have knowledge regarding office 365 user creation and User management.Should be capable of providing L2/L3 support for Hardware and VMWare related issues Should have hands on experience of troubleshooting Anti Virus related issues. Should have knowledge of Web Proxy and MS-Office products File server permission handling. Should have knowledge of Powerpoint and Excel. Should be having good analytical skills. Should have fluent communication skills. Should be a good team member & having team handling experience. Good understanding of Windows infrastructure; Active Directory; GPO; ADFS etc.) Primary Skill Windows Server Admin Active Directory Secondary Skill Hyper V Clustering Certification
Posted 3 months ago
6 - 10 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Information Lifecycle management ILM Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 1 minimum 15 years of full-time -education Project Role :Application Developer, Project Role Description :Design, build and configure applications to meet business process and application requirements, Must have Skills :SAP Information Lifecycle management ILM,Good to Have Skills : No Technology Specialization,Job Requirements :Key Responsibilities :1 SAP ILM/ Archiving consultant with experience in Information Lifecycle Management, Data Archiving, Document Archiving, Printlist archiving and DaRT Skills Needed:2 Implementation/ support experience on SAP ILM Retention Management / Retention Ware house, data Archiving/ Document archiving/ Print list archiving/ Dart 3 Strong knowledge of archiving concepts on SAP R/3 ECC 50/60 /S/4 HANA,4 Experience in Implementation/ support on SAP Data Archiving/ Document archiving/ Print list archiving integration with OpenText technology.5 Strong knowledge of Data archiving concepts and rules on SAP R/3, ECC etc. and experience on Migration of data and documents to other applications.6 Knowledge of Archiving Server Software tools Like OpenText Archive serve, Enterprise Scan client, Document Pipeline, Archive Cache Servers and Imaging Viewers.7 Knowledge of Best practices and previous experience in supporting archiving projects and Understanding of Agile Project Management. Technical Experience :1 Must have SAP ILM skill 2 Good Knowledge on SAP ABAP Development or SAP BI Archiving Concepts would be an added advantage 3 Good to have knowledge on emerging technologies like GDPR, Informatica SAND SAP BI nearline, SAP ILM 702/703 would be an added advantage 4 Good to have Implementation of archiving solutions on new dimensional SAP products like SAP PI, CRM, SRM, ISU would be an added advantage,5 The candidate should have a minimum of 6 years of experience in SAP Information Lifecycle management ILM Professional Attributes :1 good communication skill, Educational Qualification:1 minimum 15 years of full-time -education,Additional Info :NA, Qualifications 1 minimum 15 years of full-time -education
Posted 3 months ago
3 - 8 years
6 - 14 Lacs
Bengaluru
Work from Office
• At least 3+ years of experience in system administration role • Experience on Microsoft Services like AD /DNS /DHCP /GPO. • In-depth knowledge of Windows operating systems and Linux Required Candidate profile • Knowledge with cloud technologies such as AWS • Knowledge of Databases, MS SQL, My SQL etc..
Posted 3 months ago
7 - 11 years
9 - 13 Lacs
Bengaluru
Work from Office
Skill required: Sales Operations - Sales Operations Management Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist Accenture Practitioners in navigating the company s internal sales processes. Support Sales Excellence Leadership and Business Partners in driving efforts across multiple Sales Excellence service areas.Critical services include the support of opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and internal sales processes/tools support for client teams.This position reports to Sales Excellence Sales Operations Leadership, Senior Managers, Managers, or Associate Managers. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s). What are we looking for? Knowledge & Skill Requirements Excellent oral & written communications skills in English,this role requires a confident communicator & team player with robust interpersonal skills & a "can-do" attitude Ability to work under minimal supervision & guidance,learning new responsibilities quickly Ability to work virtually with diverse individuals Excellent teaming, team-building,collaboration,facilitation skills Excellent organizational/time management/data management skills Analytical skills; collects, researches & interprets data Highly proficient in following & applying processes,quickly learning Accenture Sales processes & being able to recognize & apply them (previous familiarity preferred) Excellent accuracy & attention to detail Prioritizes & plans work activities with a high degree of personal organization a&nd the ability to supervise/coach/mentor these skills in others Highly proficient in Microsoft applications(Word, PowerPoint, Excel, IE, Outlook),particularly Excel Understanding of finance concepts for a services company Educational Qualification Undergraduate degreeEnglish language fluencySkills & Work ExperienceA minimum of 3-4 years of experience, with proven track record in team management Educational Qualification :Business Management education desirableSkills & Work Experience:Understanding of sales operations processes and tools (e.g., Manage mySales) preferredOther requirements:Must support/mirror working hours for the supported Market Unit or other business areaMust be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelinesMay be occasionally required to travel domestically or internationallyAdditional Comments:Nothing in this job description restricts management s right to assign or reassign duties and responsibilities at any time. Roles and Responsibilities: Primary responsibilities include: Work independently with minimal supervision Be an individual contributor with ability to recognize and seek guidance on competing priorities May supervise and be a people lead for a small team with oversight from a supervisor Help create and execute low to medium complexity workplans Interact confidently with senior leadership within sphere of responsibility Provide input into the creation of operational processes Demonstrate knowledge of supporting tools and processes, with expertise in specific area of responsibility Have an understanding of where and how Sales Excellence Sales Operations fits into the bigger Accenture picture Qualifications Any Graduation
Posted 3 months ago
1 - 5 years
4 - 7 Lacs
Gurgaon, Noida
Work from Office
Hi, We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) **Minimum 1-5 Yrs of experience in Service Desk/Technical Support - L1/Desktop Support** Language : Proficient in English (Read + Write + Speak ) Role purpose : Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Desired Candidate Profile Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills For Job in Noida Apply through the below link: https://outpace.in/job/service-desk/ For Job in Gurgaon Apply through the below link: https://outpace.in/job/service-desk-2/
Posted 3 months ago
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