As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Associate Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyse, and review technical architecture on required platform and coming up with architecture options and recommendations. Define, detail, and scope the technical requirements into solutions. Work across key activities in configuration, systems management tools and backup and recovery Support Technical Consultants and lead in building solutions and providing technical mentoring and guidance Your primary responsibilities include: Innovative thinking capability, with a passion for thinking out of the box and introduction of new technologies. Be Service-oriented, interpersonal skills and adaptable to a fast-paced dynamic environment. Knowledge of command structures and system component relationships for latest generation Network and Security infrastructure. Problem solving skills. Ability to analyse complex problems and determine solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 8 -10 years of experience in the telecommunications field in managing and deployment of mid to large enterprise networks. Experiencing with networking and associated protocols including TCP/UDP, DMVPN, OSPF, BGP, DNS, SNMP, and other internet associated protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Knowledge in multiple architectural domains and network design to include routing, switching, DataCenter and security. Good understanding of network infrastructure and network hardware along with good understanding on NSX/SDN administration. Knowledge in CISCO Switches (Cisco Catalyst), Firewall (Checkpoint, SonicWall, FortiGate), Transceiver, PROXY, Router, DNS, VPN, WAF and IPS etc Preferred technical and professional experience Knowledge of LAN, WAN and Data Centre network architectures, enterprise design and industry standards relevant to data communications / networking and computing. Knowledge of setting up SDN and VSX and supporting the same. Professional certification in CISSP, CCIE, CCNA, or CCNP are advantageous and possess SonicWALL Related Certification will be an added advantage

The IBM Storage Protect Support (Spectrum Protect or TSM erstwhile) team is supporting complex integrated storage products end to end, including Spectrum Protect, Spectrum Protect Plus, Copy Data Management. This position involves working with our IBM customers remotely, which are some of the world's top research, automotive, banks, health care and technology providers. The candidates must be able to assist with operating systems (AIX,Linux, Unix, Windows), SAN, network protocols, clouds and storage devices. They will work in a virtual environment working with colleagues around the globe and will be exposed to many different types of technologies. Responsibilitiesmust include but not limited to Provide remote troubleshooting and analysis assistance for usage and configuration questions Review diagnostic information to assist in isolation of a problem cause (which could include assistance interpreting traces and dumps) Identify known defects and fixes to resolve problems Develops best practice articles and support utilities to improve support quality and productivity Respond to escalated customer calls, complaints, and queries The job will require flexible schedule to ensure 24x7 support operations and weekend on-call coverage, including extending/taking shift to cover North America working hours. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Excellent communication skills - both verbal and written Provide remote troubleshooting and analysis assistance for usage and configuration questions Preferred Professional and Technical Expertise: At least 5-10 years of in-depth experience with Spectrum Protect (Storage Protect) or its competition products in data protection domain Working knowledge on RedHat, Openshift or Ansible administration will be preferred. Good in networking and troubleshooting. Cloud Certification will be added advantage. Knowledge about Object Storage and Cloud Storage will be preferred. Preferred technical and professional experience Hiring manager and Recruiter should collaborate to create the relevant verbiage.

Sysnet Global Technologies Pvt Ltd is looking for Desktop Support Engineer - L1 to join our dynamic team and embark on a rewarding career journey Provide technical support for desktops and hardware Resolve software and connectivity issues Install and configure devices and updates Maintain IT documentation and user training

Sysnet Global Technologies Pvt Ltd is looking for Desktop Support Engineer - L2 to join our dynamic team and embark on a rewarding career journey A desktop support role involves providing technical assistance and support to users for their desktop computers, laptops, and associated peripherals Key responsibilities include: Installing, configuring, and maintaining desktop computers, laptops, and related hardware Troubleshooting hardware and software issues and resolving problems Responding to user inquiries and providing technical support via phone, email, or in-person Installing, configuring, and upgrading operating systems and software Managing and monitoring the performance of desktop systems and ensuring their optimal functioning Performing hardware and software upgrades, as well as security patches Documenting hardware and software configurations, maintenance procedures, and user guides Collaborating with other IT teams to resolve complex technical issues and support projects Maintaining inventory of hardware and software assets 0 Staying up-to-date with the latest technology developments and industry standards Qualifications: Strong technical skills and experience with desktop hardware, software, and operating systems Excellent problem-solving and analytical abilities Excellent written and verbal communication skills Ability to prioritize tasks and work under pressure Good organizational skills and attention to detail Knowledge of industry standards and best practices Prior experience in a desktop support role is desirable

Sysnet Global Technologies Pvt Ltd is looking for Desktop Support Engineer - L1 to join our dynamic team and embark on a rewarding career journey Provide technical support for desktops and hardware Resolve software and connectivity issues Install and configure devices and updates Maintain IT documentation and user training

The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise The resource should have prior Netscaler VPX deployment (build) experience in GSLB & internal load balancing The GSLB requirement will include integration across multiple sites (on-prem, Cloud), integration with DNS, support for DR capabilities, configuring monitors across sites etc setting up LB algorithms (static proximity), session persistence etc Troubleshooting experience with NetScalers Preferred technical and professional experience The internal load balancing setup will include binding GSLB virtual server to internal load balancing services, Support with build activities in both Equinix & Azure Support with the LLD, build information, L2/L3 routing

Your Role and Responsibilities Product-Security Technology Centre is responsible for ensuring that IBM products are secure by conducting timely Security reviews, penetration testing and following SPbD practices. As a penetration tester you will perform security testing of IBM product and SAAS offerings in development and production environment. You will also closely work with IBM product development teams to strengthen the security posture of their products by participating in threat model, source code security testing and share best practices / lessons learnt for secure coding/design. Key responsibilities Plan the penetration test Select, design and create appropriate tools for testing Perform the penetration test on computer systems, networks, web-based and mobile applications Document your methodologies, findings Gather the data intelligence not only from the output of the automated penetration tools but also from information gathered from interaction with product teams , previous results , threat model and source code scanning inputs. Review your findings and feedback to development teams Analyse the outcomes and make recommendations for security improvements Carry out application, network, systems and infrastructure penetration tests Review physical security and perform social engineering tests where appropriate Evaluate and select from a range of penetration testing tools Keep up to date with latest testing and ethical hacking methods Deploy the testing methodology and collect data Report on findings to a range of stakeholders Make suggestions for security improvements Enhance existing methodology material Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Experience – 2 to 5 years in Cybersecurity Web Application Testing Basic understanding of HTTP Protocol HTTP Methods, Request/Response Headers, Cookies, TCP/IP connections over HTTP etc. Basic understanding of HTML/JavaScript Good Understanding of security vulnerabilities, OWASP Top 10 vulnerabilities Automated Testing Must have knowledge of at least one of IBM AppScan OR BurpSuite scanner. (Good to have knowledge of both the tools.) Should be able to configure automated scanner (such as Login sequence, manually exploring critical flaws, Policy customization, scan throttling, etc) to perform successful scan. Assessment of scanner results and intelligently identifying false positives from the scan results. Knowledge of Burp features mainly, Spider, Intruder, Scanner, Repeater and Extender. Manual Testing: Should be able to understand the above mentioned OWASP Top 10 categories to perform manual testing. Flaws like, Authentication (session management) testing, CSRF, business logic testing which are not detected by an automated scanner must be identified using manual testing. Understanding of the workflow of the application and identifying the entry points to detect possible vulnerabilities. Preferred technical and professional experience Preferred Professional and Technical Expertise Webservice Testing SOAP/REST APIs testing. Configuring cURL commands and POSTMAN tool to capture the request in automated scanner. Network Testing Basic understanding of networking protocols such as TCP, UDP, DNS, DHCP etc. Basic understanding of network devices like router, switches, firewall/IDS/IPS etc.. Network scanning tools such as Nessus, Nmap, Metasploit etc. Exploitation and Post Exploitation of network vulnerabilities. Threat Model and Source code security scanning Perform/Participate in threat model creation/design or review Perform source code security scanning using (SAST) tools like Sonarqube, AppScan, Mend and other popular open-source tools. Security Certifications Any of the security certifications such as CEH, ECSA, EWPT, EWPTX, OSCP, GPEN, GWAPT etc

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Sr. Associate Information Systems - Network Operations What you will do Let s do this. Let s change the world. In this vital role you will be responsible for designing and maintaining the organizations global network infrastructure. The position ensures high availability, performance, and security by configuring and troubleshooting network equipment, executing operational procedures, and supporting continuous improvement initiatives while adhering to established best practices in a sophisticated and constantly evolving technology landscape. The ideal candidate will have demonstrated expertise in Network Infrastructure Operations and a commitment to technical excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational stability. The ideal candidate will have strong hands-on experience with core networking technologies (LAN/WAN/Data Center/Load balancers), Cisco routing and switching equipment, F5 load balancing solutions, and Infoblox DNS/DHCP platforms. This role demands attention to detail, problem-solving capabilities, and the ability to deliver high-quality results in a matrixed organizational structure. Please note, this is an onsite role based in Hyderabad. Roles Responsibilities: Design, implement, and maintain network infrastructure systems Configure and administer Cisco routing and switching equipment Manage F5 load balancers to ensure application availability and performance Administer Infoblox DNS, DHCP, and IP address management systems Troubleshoot complex network issues and implement appropriate solutions Perform regular network maintenance and planned upgrades Monitor network performance and conduct capacity planning Document network architecture, configurations, and procedures Implement network security measures and best practices Collaborate with cross-functional teams on infrastructure projects Provide technical guidance and mentorship to junior team members What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Masters degree with 1 to 3 years of experience in Network Operations, OR Bachelors degree with 3 to 5 years of experience in Network Operations, OR Diploma with 7 to 9 years of experience in Network Operations, OR Preferred Qualifications: Must-Have Skills: Previous, or current, CCNP certification (required) Proven experience with Cisco routing and switching technologies (required) Hands-on experience configuring and maintaining F5 load balancers (required) Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required) Solid understanding of network protocols (TCP/IP, OSPF, BGP, etc. ) Experience with network security concepts and implementation Good-to-Have Skills: CCIE certification Experience with SD-WAN solutions Knowledge of automation tools and scripting (Python, Ansible, etc. ) Familiarity with cloud networking (AWS, Azure, GCP) Experience with network monitoring tools Knowledge of ITIL practices Experience with DevOps, S/W development and scripting Experience with Software-Defined Networking (SD-WAN) Familiarity with network orchestration platforms Good knowledge of industry tools Professional Certifications (please mention if the certification is preferred or mandatory for the role): CCNP certification (previous or current) (mandatory) CCIE certification (preferred) F5 Certified Administrator (preferred) Infoblox certification (preferred) Soft Skills: Excellent troubleshooting and analytical abilities Good communication skills, both written and verbal Ability to work in a fast-paced environment Strong organizational and time management skills Problem-solving and critical thinking capabilities Team collaboration and knowledge sharing Adaptability to changing priorities and technologies Shift Information: This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

Identifying business problems, understand the customer issue and fix the issue. Evaluating reoccurring issues and work on for permanent solution Focus on service improvement. Troubleshooting technical issues and design flaws Working both individually and on a team to deliver work on time Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 3-5 years of experience Azure IAAS, PASS & SAAS services expert and Handson experience on these and below all services. VM, Storage account, Load Balancer, Application Gateway, VNET, Route Table, Azure Bastion, Disaster Recovery, Backup, NSG, Azure update manager, Key Vault etc. Azure Web App, Function App, Logic App, AKS (Azure Kubernetes Service) & containerization, Docker, Event Hub, Redis Cache, Service Mess and ISTIO, App insight, Databricks, AD, DNS, Log Analytic Workspace, ARO (Azure Red Openshift) Orchestration & Containerization Docker, Kubernetes, RedHat OpenShift Security Management - Firewall Mgmt, FortiGate firewall Preferred technical and professional experience Monitoring through Cloud Native tools (CloudWatch, Cloud Trail, Azure Monitor, Activity Log, VRops and LogInsight) Server monitoring and Management (Windows, Linux, AIX AWS Linux, Ubuntu Linux) Storage Monitoring and Management (Blob, s3, EBS, Backups, recovery, Snapshots)

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Associate Information Systems - Network Operations What you will do Let s do this. Let s change the world. In this vital role you will be responsible for implementing and maintaining the organizations global network infrastructure. The position ensures high availability, performance, and security by configuring and troubleshooting network equipment, executing operational procedures, and supporting continuous improvement initiatives while adhering to established best practices in a sophisticated and constantly evolving technology landscape. The ideal candidate will have demonstrated expertise in Network Infrastructure Operations and a commitment to technical excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational stability. The ideal candidate will have strong hands-on experience with core networking technologies (LAN/WAN/Data Center/Load balancers), Cisco routing and switching equipment, F5 load balancing solutions, and Infoblox DNS/DHCP platforms. This role demands attention to detail, problem-solving capabilities, and the ability to deliver high-quality results in a matrixed organizational structure. Please note, this is an onsite role based in Hyderabad. Roles Responsibilities: Implement and maintain network infrastructure systems Configure and administer Cisco routing and switching equipment Manage F5 load balancers to ensure application availability and performance Administer Infoblox DNS, DHCP, and IP address management systems Troubleshoot complex network issues and implement appropriate solutions Perform regular network maintenance and planned upgrades Monitor network performance and conduct capacity planning Document network architecture, configurations, and procedures Implement network security measures and best practices Collaborate with cross-functional teams on infrastructure projects Provide technical guidance and mentorship to junior team members What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Bachelors degree with 1 to 3 years of experience in Network Operations, OR Diploma with 4 to 7 years of experience in Network Operations, OR Preferred Qualifications: Must-Have Skills: Previous, or current, CCNA certification (required) Proven experience with Cisco routing and switching technologies (required) Hands-on experience configuring and maintaining F5 load balancers (required) Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required) Strong understanding of network protocols (TCP/IP, OSPF, BGP, etc. ) Experience with network security concepts and implementation Good-to-Have Skills: CCIE certification Experience with SD-WAN solutions Knowledge of automation tools and scripting (Python, Ansible, etc. ) Familiarity with cloud networking (AWS, Azure, GCP) Experience with network monitoring tools Knowledge of ITIL practices Experience with DevOps, S/W development and scripting Experience with Software-Defined Networking (SD-WAN) Familiarity with network orchestration platforms Good knowledge of industry tools Professional Certifications (please mention if the certification is preferred or mandatory for the role): CCNA certification (mandatory) CCNP certification (preferred) F5 Certified Administrator (preferred) Infoblox certification (preferred) Soft Skills: Excellent troubleshooting and analytical abilities Strong communication skills, both written and verbal Ability to work in a fast-paced environment Strong organizational and time management skills Problem-solving and critical thinking capabilities Team collaboration and knowledge sharing Adaptability to changing priorities and technologies Shift Information: This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Manager Information Systems - Network Operations What you will do Let s do this. Let s change the world. In this vital role you will leads a network operations shift to ensure 24/5 coverage, operational continuity, and infrastructure resilience. The Manager is responsible for the global network infrastructure driving availability, performance, and security through hands-on engineering, structured troubleshooting, and continuous improvement. Success in this role requires a consistent record in Network Infrastructure Operations, including leadership of small, impactful technical teams. Candidates must bring deep expertise across core networking technologies (LAN/WAN, Data Center, Load Balancers), a solid focus on execution, and the ability to thrive in a fast-paced, matrixed global environment. Collaboration with multi-functional teams and attention to detail are essential. Roles Responsibilities: Implement and maintain network infrastructure systems Configure and administer Cisco routing and switching equipment Manage F5 load balancers to ensure application availability and performance Administer Infoblox DNS, DHCP, and IP address management systems Troubleshoot complex network issues and implement appropriate solutions Perform regular network maintenance and planned upgrades Monitor network performance and conduct capacity planning Document network architecture, configurations, and procedures Implement network security measures and best practices Collaborate with cross-functional teams on infrastructure projects Provide technical guidance and mentorship to junior team members What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications and Experience: Masters degree with 5+ years of experience in Network Operations, OR Bachelors degree with 6+ years of experience in Network Operations, OR Diploma with 8+ years of experience in Network Operations, OR Functional Skills: Must-Have Skills: Previous, or current, CCNP certification (required) Demonstrable experience with Cisco routing and switching technologies (required) Hands-on experience configuring and maintaining F5 load balancers (required) Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required) Solid understanding of network protocols (TCP/IP, OSPF, BGP, etc. ) Experience with network security concepts and implementation Good-to-Have Skills: CCIE certification Knowledge of automation tools and scripting (Python, Ansible, etc. ) Familiarity with cloud networking (AWS, Azure, GCP) Experience with network monitoring tools Knowledge of ITIL practices Experience with DevOps, S/W development and scripting Experience with Software-Defined Networking (SD-WAN) Familiarity with network orchestration platforms Good knowledge of industry tools Professional Certifications (please mention if the certification is preferred or mandatory for the role): CCNP certification ( mandatory ) CCIE certification (preferred) F5 Certified Expert (preferred) Infoblox certification (preferred) Soft Skills: Excellent troubleshooting and analytical abilities Good communication skills, both written and verbal Ability to work in a fast-paced environment Strong organizational and time management skills Problem-solving and critical thinking capabilities Team collaboration and knowledge sharing Adaptability to changing priorities and technologies Shift Information: This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

Job Description: For Linux L2 resource, please find below JD: Linux Technical Experience: 6+ yrs Total IT Experience: 8+ yrs Academic: Engineering or IT Academic. 1. Carry out the advance level of troubleshooting on Linux OS and application 2. Work in a 24 X 7 Environment. 3. Extend technical support the Clients over email and phone. 4. Good communication written and verbal. 5. Responsible for the uptime of the various client projects being managed / monitored. 6. Ensure that tickets raised per shift are closed as per SLA if not escalate per escalation Matrix. 7. Raise technically update the tickets in ticketing system for all the issues handled/worked upon. 8. Shift report generation on daily issues handled / escalated in the form of Daily reports. 9. Work on the change request. 10. Apply patches to the OS or upgrade the OS as and when required, as per the approval from the respective Team Leaders. 11. Monitoring management of agents like Deep security, SIEM BMC TSA/TSOM, Commvault. 12. Ensure earlier resolution to the issues to meet SLA. 13. Following up with Vendors or other teams - hardware software whenever required resolve issues by minimizing downtimes. 14. Commissioning and Decommissioning of servers. 15. Installation of infra applications as applicable. 16. Working on project work as applicable. 17. Driving initiatives as applicable. 18. Proactively maintain develop all Linux infrastructure to maintain a 24x7x365 uptime service. 19. Maintain best practices on managing systems and services across all environments. 20. Fault finding, analysis and of logging information for reporting of performance exceptions. 21. Proactively monitoring system performance and capacity planning. 22. Manage, coordinate, and implement software upgrades, patches on servers. 23. Create and modify scripts to perform daily operational tasks. 24. Provide input on ways to improve the stability, security, efficiency, and scalability of environment. 25. Collaborate with other teams members to develop automation strategy deployment processes. 26. Linux server administration in virtualized environment. 27. Knowledge of Linux: RHEL 8 9. 28. Installing maintaining Linux native services as well as Bind, Apache, postfix, MTA, squid, nginx. 29. Familiarity with load balancing, firewalls, etc. 30. Knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP 31. Proficient with network tools such as iptables, tcpdump, HA-Proxy, etc. 32. Experience with virtualization technologies, such as VMware, KVM, etc. 33. Experience with Nagios or any other monitoring tools. 34. Additional Linux certifications (RHCE and RHCA) will be considered an advantage. 35. Experience in RHEL patching activity to close VA observations. 36. LVM (logical volume manager) administration User administration. 37. SCD, VAPT OS Hardening 38. Minor Major version upgrade Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking, or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Infrastructure Specialist, you will be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyse, and review technical architecture on required platform and coming up with architecture options and recommendations Define, detail, and scope the technical requirements into solutions Work across key activities in configuration, systems management tools and backup and recovery Support Technical Consultants and lead in building solutions and providing technical mentoring and guidance Your primary responsibilities include: Good demonstration of IBM MQ conceptual understanding, administration, managing MQ environment, troubleshooting, configuration etc The administrator will be responsible for collaborating with members of our Technical Delivery Teams and Architecture teams to support and improve the delivery of managed services Ability to diagnose defects/issues, and demonstrates triage and problem-solving capability to develop and deliver quality solutions Experience in debugging shell scripts and Python programming Ability to analyse and evaluate designs and understand process flow The administrator will be responsible for: The build, deployment, support, and performance of systems Maintaining compliance to avoid data loss and unauthorized access Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 5years hands on experience in implementing and administering AWS Ability to work both analytically using data and systems with a logical sequence to complex tasks Strong knowledge on server migration from legacy to Cloud AWS Familiarity with various cloud service providers such as AWS, Azure, IBM, Google, Alibaba, Oracle and with cloud computing concepts Experience provisioning, operating, and maintaining systems running on AWS Preferred technical and professional experience Working experience in Cloud (GCP, AWS) Knowledge in CI/CD and pipeline automation tools Knowledge in Containerization / Kubernetes / OpenShift

Work with the management to guide his team with the right priorities Plan and participate in the implementation, administration, maintenance and evolution of the technological environment and ensure proper documentation and functional analysis Ensure stability, security and performance of the technological environment to keep inline with our availability and service level agreements. Improve the processes and automate procedures to simplify and diminish human errors for all team members. Validate, recommends and participate in the periodical software and hardware patches. Supervise back-ups integrity and testing for data recovery Participate in any possible security tightening with the help of the internal security team Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Command of different OSRedHat, Linux and Windows Proficiency in hardware, software, networking, maintenance and patching Experience with VMWare Experience with backup solutions such as TSM Spectrum Protect. Experience with Alerting systems such as Instana and On-Call-Manager Preferred technical and professional experience Knowledge and understanding of Ansible or WSUS Knowledge of Active Directory and/or FreeIPA or related services Knowledge or Interest in Networking and Security systems (Access Management, Authentication Policies, group management, route management etc

Join us as a DevOps Software Engineer Barclays where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions. To be successful as a DevOps Software Engineer you should have experience with: Working experience with CI/CD pipelines and source control tools. Devops Tools: Kubernetes, GitLab, Jenkins, Stash, Nexus, Docker Image, OpenShift, CHEF(CHEF workstation), Ansible. Working experience in API Security using OAuth2/OpenID. Working experience with CHEF works. Web Server: Apache and Application Server: JBOSS. DNS Certificate Management. Understanding and experience in use of JIRA and Confluence process. Some other highly valued skills may include: Good to have Cloud technologies exposure like OpenShift, AWS or similar. Hands on experience Java 8 or higher. Frameworks: spring framework, spring boot, spring batch. Should be able to analyze/stream/create logs using ELK. Code Quality: sonarqube, prisma, Veracode. Testing Tool/Framework: junit, Mockito, karate and pitest. Hand on experience for creating and maintaining restful web services. Database: Microsoft SQL Server. API Documentation: Open API Specification, RAML. APM Tool: appdynamics. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The role is based out of Pune. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization s technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

Identifying business problems, understand the customer issue and fix the issue. Evaluating reoccurring issues and work on for permanent solution Focus on service improvement. Troubleshooting technical issues and design flaws Working both individually and on a team to deliver work on time Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 3-5 years of experience Azure IAAS, PASS & SAAS services expert and Handson experience on these and below all services. VM, Storage account, Load Balancer, Application Gateway, VNET, Route Table, Azure Bastion, Disaster Recovery, Backup, NSG, Azure update manager, Key Vault etc. Azure Web App, Function App, Logic App, AKS (Azure Kubernetes Service) & containerization, Docker, Event Hub, Redis Cache, Service Mess and ISTIO, App insight, Databricks, AD, DNS, Log Analytic Workspace, ARO (Azure Red Openshift) Orchestration & Containerization Docker, Kubernetes, RedHat OpenShift Security Management - Firewall Mgmt, FortiGate firewall Preferred technical and professional experience Monitoring through Cloud Native tools (CloudWatch, Cloud Trail, Azure Monitor, Activity Log, VRops and LogInsight) Server monitoring and Management (Windows, Linux, AIX AWS Linux, Ubuntu Linux) Storage Monitoring and Management (Blob, s3, EBS, Backups, recovery, Snapshots)

The Systems Operations Analyst is part of a support organization that is responsible for the daily operations of multiple industry leading trading exchanges This is a customer-facing position, providing immediate assistance to ICE/NYSE exchanges, back office, support personnel and IT staff, in an effort to achieve the highest customer satisfaction and minimize the impact of IT related problems This is a critical support role within the overall architecture of ICE/NYSE exchanges, divisions, and infrastructure This is a 24x7 environment and the position requires shift rotation and/or weekend work Responsibilities Monitoring and Incident Management Monitor systems and applications within the production environment Diagnose and fix incidents raised through monitoring tools, conference bridges and chats Work with and escalate to internal and external teams to implement incident fixes, work-around and data recovery Open and update production incident tickets according to company standards Quickly assess issues and provide management with well-conceived short and long-term actions for restoration of services Communicate, escalate and perform root-cause analysis of production incidents Problem Management Investigate and update incident tickets with root cause and incident description, ensuring appropriate corrective action follow-up tickets are assigned Manage incident tickets to closure, ensuring incident details are complete and accurate, and all corrective actions have been completed Troubleshoot day-to-day customer issues and provide direct support to clients Prepare documentation of troubleshooting and escalation procedures System and Application Production Readiness Work with internal and external teams to expand and maintain operational runbooks and other documentation Check application and infrastructure availability and tasks at scheduled times Configure monitoring tools and alarms Deployment Management Production deployments Approve and execute production deployment tasks Participate in disaster recovery, business continuity and workplace recovery events Participate in continuous improvement programs, such as trend analysis of recurring issues Provide and report on performance metrics of the environment Follow the handover process documented to bring the next shift up to speed and highlight priority items or issues Communicate important information about system maintenance, changes and events to clients, and address concerns regarding any aspect of the services Understand the various trading and clearing platforms and apply technical knowledge to improve system performance and reliability Participate in the on-call support schedule to ensure adequate business support coverage during core hours Provide additional coverage out of hours for deployment and continuity test activities Knowledge and Experience Bachelor s degree (IT-based) or experience within IT systems support and/or operational support of applications databases within a Linux/Unix OS environment Proficiency in Bash and working knowledge of a broad range of Linux core utilities and scripting Working knowledge of networking: specifically TCP and UDP Understanding of systems architecture and design Strong communication skills High level of general IT skills with email and MS Office Applications Able to think logically and critically Analytical problem-solving skills with an ability to identify root cause(s) Able to work as a team player across the organization Able to build and maintain effective relationships with individuals and the team as a whole Ability to be organized and decisive while under pressure Customer focused, and dedicated to the best possible user experience Excellent time management skills Able to manage priorities and multi-task Self-confident and assertive Demonstrate reliability, flexibility, and attention to detail Scheduling flexibility required Preferred Experience in or understanding of financial markets, trading, and clearing systems Experience with FIX Protocol Basic knowledge of Java coding/debugging; ability to review logs/stack trace to debug issues Basic Unix Shell scripting skills Experience with enterprise monitoring solutions Understanding and working knowledge of TCP/IP, UDP and Multicast technologies Working knowledge of internetworking and various LAN/WAN technologies Experience with an any enterprise incident management software and knowledge of BigPanda and PagerDuty Experience with IBM MQ, Kafka Experience with a job scheduler like Tidal Working knowledge of router, switch, firewall, and proxy technologies: Apache, DNS, LDAP

The individual will be responsible for ensuring the smooth functioning of server and storage environments, virtualized systems, network management, and coordination with internal and external stakeholders. This role involves proactive maintenance, troubleshooting, and operational excellence in managing data center facilities and services, along with providing support for application hosting and migration. Roles and Responsibilities Installation and configuration of server operating systems such as Windows Server, Linux, VMware, and Hyper-V. Troubleshooting server OS issues, including crash recovery and system restoration. Hands-on experience with different RAID configurations and network setup. Implementing endpoint security measures and performing server hardening activities. Installation and configuration of various storage devices including DAS, NAS, and SAN. Application migration from legacy infrastructure to new infrastructure. Providing hosting support to departments and managing daily operations. Operation and maintenance of Data Center infrastructure and services. Managing relationships with OEMs and vendors for equipment and services. Proactive monitoring, investigation, and resolution of incidents. Addressing and resolving project-related and operational technical/non-technical issues. Working closely with network and database experts to ensure seamless Data Center operations. Offering guidance and technical expertise to team members. Conducting ongoing research and monitoring of IT and non-IT advancements for continuous improvement. Desired Skills/Background Proven experience in Data Centre Management and IT Infrastructure Operations. Strong background in IT SLA Management. Expertise in Server Management, Virtualization (VMware/Hyper-V), and Storage Management (SAN, DAS, NAS). Knowledge in Website/Application hosting, Active Directory, DNS, and Failover Clustering. Experience in Cloud technologies and managing virtualized environments. Proficiency in OS platforms like RHEL, Windows Server, Ubuntu/Linux. Strong problem-solving, troubleshooting, and incident resolution skills. Effective collaboration and communication with cross-functional technical teams. Vendor and OEM management capabilities. Ability to lead and mentor technical teams and manage complex IT operations

Identifying business problems, understand the customer issue and fix the issue. Evaluating reoccurring issues and work on for permanent solution Focus on service improvement. Troubleshooting technical issues and design flaws Working both individually and on a team to deliver work on time Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 3-5 years of experience Azure IAAS, PASS & SAAS services expert and Handson experience on these and below all services. VM, Storage account, Load Balancer, Application Gateway, VNET, Route Table, Azure Bastion, Disaster Recovery, Backup, NSG, Azure update manager, Key Vault etc. Azure Web App, Function App, Logic App, AKS (Azure Kubernetes Service) & containerization, Docker, Event Hub, Redis Cache, Service Mess and ISTIO, App insight, Databricks, AD, DNS, Log Analytic Workspace, ARO (Azure Red Openshift) Orchestration & Containerization Docker, Kubernetes, RedHat OpenShift Security Management - Firewall Mgmt, FortiGate firewall Preferred technical and professional experience Monitoring through Cloud Native tools (CloudWatch, Cloud Trail, Azure Monitor, Activity Log, VRops and Log Insight) Server monitoring and Management (Windows, Linux, AIX AWS Linux, Ubuntu Linux) Storage Monitoring and Management (Blob, s3, EBS, Backups, recovery, Snapshots

Drive the customer onboarding experience by providing tailored solutions and best practices that create immediate value. Deliver engaging and effective product training for IT admins and end users, empowering them to maximize adoption and achieve success. Proactively address customer challenges and collaborate across teams to ensure a seamless onboarding experience. Qualifications What We re Looking For Customer-centric mindset: passion for simplifying complexities and delivering measurable value. Technical Expertise:

You will be responsible for maintaining satisfactorysecurity and compliance posture for Managed IT Infrastructure. You will be responsible to act as security focal for the team and preform as liaison to drive collaboration initiatives You are expected to take lead initiatives in driving security enhancement projects You are expected to takelead initiatives to drive automation around security and compliance areas You will be responsible for timely preparations and reporting weekly/monthly and quarterly security assessment and operational metric reports and submissions. You will be demonstrating effective verbal and written communication Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise In-depth knowledge of IT Security, Compliance and governance, Industry Security practices and benchmarks Must have working experience with VMware, Linux and Windows Should be familiar with IT middlware such as DB2, WAS, MQ Strong grasp on configuration management and automation tools Must have working knowledge of productivity tools Must demonstrate good verbal and written communication Preferred technical and professional experience Solid knowledge of Hypervisors such as KVM & VMware ESXi and Linux and windows Servers in virtualized environments Should have basic knowledge of Networking and corporate networks. Should demonstrate zeal to learn and grow and passion for IT Security. Must have an eye for early detection for non-compliances and potential risks and exposures. Familiarity with scientific threat modelling and risk assessments Preferably CISSP Certified

T. IBM Cloud IaaS Data Center Site Manager is responsible for overseeing the daily operation of an enterprise level data center. He or She will be responsible for calculating metrics to analyze the performance of the data center technical staff. The DC Manager will also be responsible for efficiency improvements, process creation and improvement, and daily operational integrity. Display creativity and intellect in striving to constantly improve the operations of your data center Be able to communicate clearly and effectively with your team, both verbally and in writing Capture metrics to analyze the performance of your staff Analyze, edit and create processes to improve operations Prepare and present quarterly objectives and results to the management staff Focus on mentoring and educating his supervisors Required education Bachelor's Degree Required technical and professional expertise Personally: oThe ability to conduct yourself in a professional manner oAt least 3 years working in an enterprise data center oAt least 3 years supervisory experience oFlexible availabilitythis role is subject to Essential Operations staffing policy, requiring availability 24/7/365. Professionally: oSubstantial server hardware knowledge and experience oKnowledge of LAN, WAN, DNS, RDP, IPMI, SSH technologies oIntermediate knowledge of Windows 2000/2003 and Linux configuration and troubleshooting. oIntermediate knowledge of various internet-related services and software (mail, web, DNS servers, etc) oGeneral understanding of computer networking concepts oSome knowledge of web hosting control panels (Ensim, cPanel/WHM, Plesk, and Helm preferred). oCertifications a plusMCSE , RHCE, RHCT, Linux+, A+, CCNA Other essential skills: oMust be able to work with others in a team environment. oCustomer focused attitude with some previous customer service experience.

Job Title: Quality Engineer II About the team Magnum is an automated underwriting solution built by Swiss Re and helps 70+ insurers across the globe to automate the riskassessment in their Life and Health insurance transactions. Magnum is a market-leading software for automated underwritingworldwide, recognized by The Forrester Wave as a leader in Automated Life Insurance Underwriting Engines. Magnum is cateringto a fast-growing base of installed clients with dedicated teams across the world, from the US to Europe and Asia. Our ambition is tobest serve our clients and achieve balanced growth of Magnum products. About role To maintain ground-breaking propositions for Magnum and support the next wave of innovations, we are looking for a QualityEngineer II - Product Engineering who is enthusiastic about test automation & Cloud Infra test validation. As Sr QA Engineer you will be responsible for designing test scenario, maintaining automation test suite, and continuously improvingthe automation process. Key Responsibilities Responsible to create, update, execute automation tests. Responsible to understand and debug deployment issue on cloud Responsible to understand the application functionality delivered within sprint and able to create test scenario andautomation. Responsible to create test scripts from uses cases/requirement. Responsible to analyse the defects, communicate and follow them to closure. Responsible to maintain the test suites based on various product releases. Responsible to research and constantly improve the Automation frameworks. Responsible to follow automation best practices. Your Qualifications 5-8 years of experience in Test Automation and DevOps. Bachelors degree level or equivalent in computer science or related field. Strong programming/QA experience and proficient in core java. Experience in testing applications deployed in containerized environments using Docker & Kubernetes. Hands-on experience with YAML/Helm Charts for configuring Kubernetes deployments and managing test environments. Understanding of Azure API management policies. Experience with Failover & Failback testing in cloud-based applications. Knowledge of API gateways, load balancers, DNS and networking concepts in cloud setup. Familiar with authorization servers such as OKTA, azure AD or other Oauth2 supported servers for authentication and access control. Experience testing applications integrated with OAuth2.0, OIDC and JWT-Based authentication flows. Good knowledge in designing test automation frameworks based on java programming language. Working experience in DevOps environment building CI/CD pipelines. Experience in Performance Testing(Jmeter). Agile methodology, Git and JIRA. Strong knowledge of any SQL or No-SQL databases and Queries. Good knowledge with Azure DevOps (Repo, Pipeline, CICD). About Swiss Re Swiss Re is one of the world s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, workingto make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edgeexpertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embracea workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race,ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. Inour inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positionsthat match your skills and experience. About Swiss Re If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 134167

In this role, you will investigate and resolve reports of malicious, fraudulent, and illegal activity originating from IBM Cloud IP space. By enforcing our Acceptable Use Policy, you will help maintain the reputation and integrity of our network by mitigating abusive activities and eliminating bad actors. Daily efforts include: Investigating and validating incoming abuse reports Opening incident tickets to notify customers of actionable reports Engaging with customers and reporting parties to achieve a timely resolution Monitoring open incidents and enforcing resolution timeframes Mitigating active threats through application of network controls Assisting with escalations from other departments Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 2+ Years of experience. Understanding of SMTP, DNS, HTTP, Network routing, VPN, and other technologies Understanding of spam, phishing, fraud, and other behaviors considered to be abusive Ability to read and analyze multiple log formats Detail-oriented; ability to scrutinize and discern abusive content Customer relations & support Preferred technical and professional experience Prior network security experience Existing knowledge of anti-fraud and/or anti-abuse techniques Basic server administration skills Experience with process documentation Understanding of Digital Millennium Copyright Act, trademark, intellectual property, Safe Harbor Provisions, GDPR, and other United States federal and international legal precedents

This position is a hands-on Engineering Leader for new Network Surveillance Management technology that supports AT&T s leading-edge networks and services, such as network virtualization and 5G, which require extensive surveillance and cross-domain correlation across multiple services. Evaluate and introduce strategic technology to enable Service Assurance architectural goals and transformation goals. This position requires technical leadership, innovation, and deep subject matter expertise in Network Service Assurance. Will be responsible for leading software development, testing, deployment, and support of Network Service Assurance applications. Required work includes collaborating with system engineers, participating in scrum, development and testing code to meet requirements, troubleshoot issues, monitor performance, and optimize processes for continuous improvement and fixing security vulnerabilities. This role involves people management for up to 20 team members. Key Responsibilities : Team Leadership & Development: Mentoring, coaching, and developing individual team members. Setting clear expectations and providing regular feedback. Fostering a collaborative and inclusive team culture. Resolving conflicts and removing obstacles that impede team progress. Project Management & Delivery: Planning, organizing, and executing software development projects. Ensuring projects stay on time and within budget. Managing project scope, timelines, and resources. Tracking project progress and communicating updates to stakeholders. Technical Oversight & Quality: Providing technical, functional guidance and support to the team. Ensuring adherence to coding standards and best practices. Reviewing code and providing feedback to improve quality. Identifying and mitigating technical risks. Stakeholder Management: Collaborating with product managers, designers, and other stakeholders. Communicating project status, technical issues, and team performance to senior management. Recruiting & Onboarding: Participating in the hiring process to build a high-performing team. Onboarding new team members and ensuring they are equipped for success. Continuous Improvement: Staying abreast of industry trends and emerging technologies. Identifying opportunities for process improvement and innovation. Required Skills/Qualifications : Leadership Skills: Personnel and project management skills Strategic thinking Leadership, teambuilding, and mentoring skills Strong communication, interpersonal, and conflict resolution skills Critical thinking and problem-solving skills Data analytics skills and experience Attention to detail Flexible thinking, including the ability to pivot and try new approaches when faced with challenges Organizational, planning, and documentation skills Ability to explain complex information to non-technical management personnel and other stakeholders Ability to work on multiple projects in various stages simultaneously Technical/functional skills: Strong hand-on experience in Software Development using Java, python. Expertise with developing and deploying applications and Micro services to Public Cloud, preferably Azure. Looking for Telecom OSS knowledge preferrably Experience in Linux/Unix, shell scripting. Experience in Databases (SQL/NoSQL) like CASSANDRA, Postgres, MySQL and Snowflake. Knowledge in microservices Architecture and Design Patterns Knowledge of real-time data streaming and messaging solutions like Kafka, IEBUS Experience with tools like Maven, GIT, Jenkins, JFrog, Sonar and security scans (like Veracode) Knowledge of containerization and orchestration with Docker, Helm, and Kubernetes Experience in front-end development using Angular. Knowledgeable of key networking technologies such as 5G Core, RAN, Transport, IP Routing, Ethernet, and Access Wireline Networks. Data collection approaches through adoption of industry standard methods and open-source capabilities and dashboards through Grafana Experience with the TICK stack: Telegraf, InfluxDB, Chronograf and Kapacitor is a plus. Experience with the ELK stack: ElasticDB, Logstash, Kibana is a plus. Azure/AWS/Google Cloud certified Cloud developer/Cloud architecture Understanding of key protocols including HTTP, SNMP, DNS, SSH. Experience in all phases of Software Development Lifecycle including Requirements, Design and Architecture, Development, testing and Quality Assurance, Deployment and Release Management and Maintenance and Support. Any prior experience in a telecommunications industry setting is a plus. Overall Experience: 10+ years in relevant technologies. Flexible to work with overlapping hours with USA team. Location: IND:KA:Bengaluru / Innovator Building, Itpb, Whitefield Rd - Adm: Intl Tech Park, Innovator Bldg Job ID R-59821 Date posted 06/06/2025