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1.0 - 6.0 years
7 - 11 Lacs
Pune
Work from Office
About the Company Easebuzz is a payment solutions (fintech) company that enables online merchants to accept, process, and disburse payments through developer-friendly APIs. We are focused on building plug-and-play products including payment infrastructure to solve end-to-end business challenges across sectors. We re at the center of all things fintech: payments, lending, subscriptions, eKYC you name it. Easebuzz is where innovation meets execution. We have been consistently profitable and continue to scale rapidly, having grown 4x in the past year alone. Backed by a strong product roadmap and execution, we recently closed a fresh funding round of $30 million in 2025, led by leading VC firms and strategic investors. This comes in addition to our earlier $4 million fundraise in March 2021. Easebuzz has been granted Full Authorization from the Reserve Bank of India (RBI) for payment aggregator license in 2025. Our corporate culture is built on openness, ownership, and collaboration. We are an equal opportunity employer and celebrate diversity across all levels. At Easebuzz, you ll find yourself working with passionate colleagues who are committed to growing together. Headquartered in Pune, we also have a presence in Delhi, Mumbai, Kolkata, Bengaluru, and Gurugram. Location: Pune, India Key Responsibilities: Administer and maintain Linux servers (Ubuntu Pro or RHEL-based) in production and staging environments. Setup, configure, and secure SFTP, SAMBA, and NFS services for file sharing and data integration use cases. Install, configure, and tune Apache Tomcat and Nginx for high-performance web and application hosting. Perform OS hardening, patch management, and automation using scripting tools or config management. Manage user accounts, permissions, firewalls, system logs, and process monitoring. Troubleshoot performance, connectivity, and service issues across infrastructure layers. Required Skills: Proven experience in Linux system administration (RHEL/CentOS/Ubuntu Pro). Strong understanding of SFTP, SAMBA, NFS setups including access control and security best practices. Solid hands-on with Tomcat (deployment, server.xml tuning, WAR file deployment) and Nginx (reverse proxy, load balancing, SSL termination). Deep understanding of file systems, systemd, networking (iptables, netplan/network manager), and basic kernel tuning. Cloud DevOps (AWS): Hands-on experience with key AWS services: EC2 provisioning, SSH access, EBS volumes VPC subnets, route tables, security groups ELB configuring Application and Network Load Balancers IAM roles, policies, and cross-account access S3 storage management, bucket policies, lifecycle EFS setup and mount configuration Route 53 DNS setup and troubleshooting Preferred Qualifications: Experience with automation tools (Bash, Ansible, or Terraform) Exposure to monitoring and logging stacks (Prometheus, Grafana, ELK, CloudWatch) Certifications (Optional but Preferred): RHCSA or RHCE
Posted 3 weeks ago
7.0 - 12.0 years
32 - 37 Lacs
Hyderabad
Work from Office
Network & Security Engineer at Alter Domus We are Alter Domus. Meaning The Other House in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at careers.alterdomus.com Job Description : - Installing, configuring, and troubleshooting various network architecture across all our locations - Maintaining, upgrading, and troubleshooting our LAN Network - Maintaining, upgrading, and troubleshooting our Wi-Fi networks (Cisco WLC) - Securing network system by enforcing security policies, performing configuration review/audit, defining and monitoring access. - Maintaining, upgrading, and troubleshooting our WAN Networks - Maintaining next generation firewalls (Check Point). Managing Day to Day user access request review and implementation. - Troubleshooting network incidents and problems. Maintaining SLAs by effectively prioritizing and managing issues. - Infrastructure monitoring and proactive optimization to improve network reliability and performance. - Coordinating field engineers, vendors and third parties to facilitate and speed up problem resolution. - Create and maintain detailed network documentation and diagrams. - Help implement new processes that achieve greater operational effectiveness and organizational synergies - Deploy and troubleshoot various types of network elements, infrastructure services and platforms - Manage effective alignment with internal cross-functional tasks for installation, configuration, network connectivity and other hardware deployment - Maintains safe and clean working environment by enforcing procedures, rules, and regulations - Reporting and resolution of issues, risks, and dependencies, proactively identifying potential planning gaps, suggesting mitigations to risks, actions to close issues or complete open items - Provide hands-on expertise on security / network related projects and collaborate with the internal Security Team - Work with a Global IT team supporting users all over the world TECHNICAL COMPETENCIES: - Strong hands-on/technical knowledge of network and security core technologies and troubleshooting : Cisco Routers and Switches, Dell Switches, Data Networking, LAN, Networking infrastructure, WLAN, WAN, Routing Protocol, Radius AAA, SD-WAN - Strong technical knowledge and proven experience on Cisco ISE and Cisco WLC. Experience with NAC, WIFI Captive portal - Experience in Next Generation Firewalls features (Application control, IPS, Threat protection ) - Experience in Proxies technologies. Nice to have experience in Zscaler proxy - Experience with Web Application Firewalls is considered an asset - Strong knowledge of network layers, protocols, IP addressing and subnetting - Strong knowledge of TCP/IP Protocols, IPSec, DNS, DHCP, BGP, OSPF, PKI, Certificates, SSL, AAA, 802.1x, IPAM - Capable to design, architect and implement large and complex network environment - Understanding of monitoring and reporting platforms, and associated tasks or operations - Being familiar with ITIL framework, tickets management and associated workflows - Managed Services and Cloud experience would be nice to have Your Profile : - 7+ years of technical background in networks and security (L2 L3 support) - Team player with strong interpersonal skills - Willingness to work with teams in multiple time zones - Able to interact with all levels of management - Experienced in manage challenging situations with key clients requirements and third party constrains, and expert in building consensus in such situations - You are able to work under pressure and time constraints, and you maintain strict attention to detail in high-pressure situations - Able to coordinate multiple 3rd party providers - You are fluent in English (written and spoken) We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative. We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. No previously viewed jobs Amanda Donohue, Senior Manager, Cork Think ahead to five years time and where you would like to see yourself. That s what I did and Alter Domus offered me the right path. Aristidis Halikias, Managing Director, Chicago Many might think that the financial services industry is primarily numbers and math, but I believe we are a people business. The people at Alter Domus make it what it is, and we have some of the best in the entire industry. Carla Walmsley, Senior Manager, Jersey Alter Domus were fully supportive through my studying path, providing study support in the way of study fees and study leave, as well as some flexible working towards nearer each exam to help me manage with work/life (and exam!) balance. Shania Galea, Corporate Services Officer, Malta As a junior, I learn a lot from all colleagues around me. In addition, the AD Academy keeps on providing us with all the training we need. Join our talent community Sign up today to stay up to date with our latest opportunities! Upload your CV/Resume below Please select a category or location option. Click Add to create your job alert.
Posted 3 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Your Impact: As the Leader for Customer Success Services from India COE, you'll lead one of OpenText's crucial team for ECM Cloud. Your role is pivotal in inspiring and guiding a high-performing Customer success team to success in a global market. With a deep understanding of our services' value, you'll effectively communicate this to our customers. Your proven track record in growing a Customer Success business by aligning strategy and operations will be key. Focused on customer success and the adoption of OpenText's vision, you'll ensure top-tier customer satisfaction, adoption, and ROI. Experience in ECM, BPM, CEM, or the broader EIM industry Cloud is essential, along with a keen eye for business growth. What you need to succeed: Owns the success and operational performance of multiple CSMs/teams Oversees one or more regions or programs Display strong communication skills and establish relationships with customer leadership Manage all customer relations for customer problems that are escalated to your attention. This includes developing action plans for escalated customer problems, informing customers of the plans, and keeping customers apprised of the progress Works across Sales, Product, Engineering, Support, and Professional Services Represents Customer Success in strategy forums or cross-org initiatives Leads initiatives like segmentation, adoption, customer journey mapping" Ensure standard delivery methodologies are defined and followed Reviews risk and health trends across customer segments Implement process improvements and tools to increase automation Leading team initiatives and developing talent Building processes and tracking KPIs Representing the performance of a team Building plans and recommendations for process improvements Coordinating with global teams across time zones to deliver seamless services Understanding complex application solutions and required services necessary for a successfuloperation Being creative in finding appropriate solution approaches Understanding Cloud aspects in all its flavours (SaaS, Managed Private Cloud etc.) What the role offers: Maintain cross-functional influence by partnering with Product, Engineering, Customer Success teams, to feed Product Intelligence and Customer Intelligence insights Growth and Innovative mindset to make recommendations towards finding creative solutions Manages executive relationships for top-tier customers Leads resolution planning for critical escalations Prepares quarterly business outcomes for Exec reviews Understand the Business footprint Excellent leadership, stakeholder management, and communication skills. Ability to drive strategic initiatives while managing day-to-day operations effectively. Excellent communication and presentation skills
Posted 3 weeks ago
2.0 - 7.0 years
2 - 7 Lacs
Mumbai
Work from Office
General Summary: The Technical Support Specialist II is responsible for assisting our partners in diagnosing and resolving a partners Network Related issues or questions. This role works in partnership with cross-functional teams to troubleshoot, resolve, and document issues, getting partners back on track to having a positive experience with our products. Essential Duties & Responsibilities: Provides support to cross-functional teams, with a high attention to detail Research, analysis, and document findings Interact with partners to provide technical support via email, phone, chat, cases, and remote sessions Monitors Network devices, off-site, and critical service failure events Investigates and resolves reported failure incidents, escalating when necessary Acts as first point of contact for escalated support cases for network-related issues Maintains a knowledge base of our products and services and provides high-quality technical support to partners during each interaction Discusses partners' operational challenges and evaluates business data to identify areas of opportunity to help partners optimize their business strategies Identifies and escalates trending issues and potential software/product defects to leadership and development Contributes to written articles for the internal and external knowledge base Identifies and escalates situations requiring urgent attention to the appropriate teams Documents partner interactions, troubleshooting, and results in a clear and concise manner and accurately reports customer feedback to Leadership. Handles assigned support cases Engages in the application of best practices per technical documentation and provides solutions based on the diagnosis of the problem Communicates new release features and improvements to our partners that better their experience Knowledge, Skills, and/or Abilities Required: Ability to work independently on projects and processes with general supervision Ability to adapt and understand new technology/processes as per business requirements Strong customer service skills Strong desire to help our partners and peers Strong written and verbal communication skills Strong sense of ownership and accountability Knowledge and application of Switching, Routing, Network Setup, Firewall (NAT, ACL) Installing, configuring, and troubleshooting L2/L3 Switches, Routers, Wireless Access Points, and Firewalls. Experience in configuring UTM (Unified Threat Management) will be an added advantage. Must have some basic understanding of Network Services, e.g. DHCP Server, DNS, File share, Windows Firewall etc. Must have some basic understanding of Windows Networking. Knowledge of OSI and TCP/IP. Knowledge of virtualization and cloud technology Educational/Vocational/Previous Experience Recommendations: Bachelors degree is required in a related field or equivalent business experience Minimum 2+ years of related experience Network Certification like CCTRS (Cisco Certified Technician Routing and Switching) or CCNA (Cisco Certified Network Associate) or CompTIA Certification on Fortinet or PaloAlto firewall will be an added advantage. Working Conditions: Onsite/ Hybrid
Posted 3 weeks ago
5.0 - 8.0 years
6 - 10 Lacs
Noida
Work from Office
Technical Expertise: Must Have - Proficient in implementing Google Workspace productssuch as Docs, Sheets, Keep, Meet, Chat, etc. Experience with equipment inventory management through the MDM options of the Google Workspace Admin Console. Skilled in conducting periodic security assessments, including evaluating critical user security (e.g., 2SV enabled), access controls for GCP and other Google services, and reviewing Google Workspace Admin roles and privileges. Proficient in onboarding/off boarding processes using GAM scripts, Google App Scripts, SSO tools like OKTA, or syncing with company Active Directory through GCDS. Experience in developing technical schedules for data migration during mergers and acquisitions, utilizing tools like GWMMO, GWMME, or third-party tools like CloudM Migrate. Migration of data to GWS from M365. Good to have - Ability to create and maintain a Services Catalog detailing support procedures for Google Workspace operations. Knowledge of Google Vault auditing processes and retention policies for e-discovery/legal requirements. Experience in ensuring email backups are performed using tools like GYB or other third-party solutions. Skilled in DNS management, including MX records, SPF, DKIM, etc. Ability to provide support for users using mail clients like Mozilla Thunderbird, Apple Mail, and MS Outlook to sync their Google Workspace data. Proficient in identifying and distributing training resources for new users on Sheets, Docs, Drive, Keep, Chat, etc. Soft Skills: Excellent communication and collaboration skills, with the ability to work effectively with stakeholders across business and technical teams. Strong problem-solving and analytical skills. Attention to detail. Ability to work in a dynamic, fast-paced environment. Experience: 5 8 Years of overall IT Experience 2+ years of experience in Google Workspace administration and implementation. Demonstrated experience in deploying and managing Google Workspace applications in production environments. Key Responsibilities: Implement and manage Google Workspace products for a user base of 3,000 employees, extending to 10-15k employees. Customize, administer, and build custom apps using Google Workspace. Manage equipment inventory and conduct periodic security assessments. Handle onboarding/off boarding processes and develop technical schedules for data migration. Create and maintain a Services Catalog and oversee Google Vault auditing processes. Ensure email backups and manage DNS settings. Provide support for users using various mail clients and distribute training resources. Mandatory Competencies Google Workspace - Data Migration Google Workspace - GAM Scripts Google Workspace - Google App Scripts Google Workspace - Inventory Management MDM Google Workspace - SSO Tools Google Workspace - Security Assessments Beh - Communication and collaboration
Posted 3 weeks ago
4.0 - 6.0 years
3 - 8 Lacs
Mumbai
Work from Office
Job Description, knowledge on Network Management+ firewall SOPHOS & antivirus management. For server /AD management
Posted 3 weeks ago
0.0 - 2.0 years
3 - 8 Lacs
Chennai
Work from Office
Roles and Responsibilities Team Member supporting NOC operations for continuous monitoring of Global IT Infrastructure (24x7) and services. Proactive alerting and notifying stake holders during critical incidents and escalations. Contributing towards ensuring IT uptime, and documentation. Validating for desired performance and health status of all monitoring tools deployed in NOC Generating reports related to availability, performance and capacity bottle necks at desired intervals as per operational requirements and on need basis. Logging of incidents and events based on appropriate categories using ticketing tool and assigning it to the appropriate stake holders for resolution Notifying incidents events using appropriate communication channels Provide appropriate inputs to stake holders during Major incidents Participate in all review forums to enhance process and procedure involving NOC operations Technical Skills Knowledge of common monitoring tools and ability to interpret their metrics and ITSM tool Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc. and devices routers, palo alto, checkpoint etc. Knowledge in routing, switching and TCP/IP troubleshooting techniques. Basic knowledge of the OSI model, diagnostic skills. Knowledge of Linux , Windows, command line and system diagnostics Total Experience Expected: 01-02 years
Posted 3 weeks ago
4.0 - 8.0 years
9 - 13 Lacs
Hyderabad, Chennai
Work from Office
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The impact you will have in this role : The Enterprise Network Services team is responsible for maintaining the highest level of availability and performance of infrastructure across the enterprise. Responsibilities span across all ITSM areas (Incident, Problem, Change, and Service Delivery). It also includes representing infrastructure services on projects and enterprise-wide efforts like Disaster Recover and Network modernization. It requires collaboration between operations, engineering, and architecture to maintain existing infrastructure as well as modernizing technology. Your Primary Responsibilities : Administer and provide 24x7 support all areas of the DTCC enterprise network including campus, WAN, DMZs, and extranets. Implement, and support new technologies within the network environment. Spearhead troubleshooting efforts with external clients, internal clients, and major incident management teams. Assist with key projects and deliverables, including pre & post implementation testing and planning. Coordinate scheduling and implementation of system maintenance, release updates, hardware upgrades, and/or new technology deployments adhering to stringent change management policies and maintenance windows. Execute performance and statistical monitoring to develop procedures and best practices which improve overall environment. Manages risk across the environment including scheduling maintenance and implementation of changes. Handles system events or major incidents with urgency. Escalates as appropriately required. Maintain documentation including baseline standards, processes, and procedures. Keep documents up to date and in compliance with emerging industry standards. Support DDoS and penetration testing as well as any required remediation efforts. Qualifications: 3+ years of related experience Bachelor's degree (preferred) or equivalent experience Talents Needed for Success: Networking Operational and Engineering skills in a global enterprise environment focused on Layer 2 & 3, Routers and Switches Proven experience troubleshooting complex network issues. Solid foundation of networking software & hardware including layer 2 and layer 3 protocols. Experience in F5 load balancers, Infoblox DNS and Palo Alto Firewalls will be a added value Excellent communication skills, both written and verbal. Ability to work in fast paced environment with stringent service levels. Risk minded, with the ability to work independently and as a team. Hands-on knowledge of managing ITSM ticket, including incident, change, problem management (prefer SNOW) Flexibility to work overtime and on non-scheduled days on occasion. CCNA Certification or demonstration of equivalent knowledge. Experience working in a global enterprise for a financial services company is a plus. Understanding of the TCP/IP protocol stack and the ability to analyze packet captures.
Posted 3 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Chennai
Work from Office
- Understanding of network services and protocols - Experience in routers, switches and firewalls. - Knowledge in configuring security policies and restrictions on antivirus software, analyzing detected threats Required Candidate profile - Handling LAN / WAN networks and coordinating with ISPs. - Working with vendors for quotations and purchasing IT hardware. - Experience with Firewall management - Excellent communication skills
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Role Overview: The Security Engineer is a technical security position in the F5 Security Incident Response Team (F5 SIRT). Addressing security issues in F5 products is the responsibility of the F5 Security Incident Response Team (F5 SIRT). The F5 SIRT is a dedicated, global team that manages the receipt, investigation, and public reporting of security vulnerability information that is related to F5 products and networks. The Security Engineer is well versed in a breadth of security threats, incident handling methodologies and offensive/defensive attack vectors. The Security Engineer follows incident handling procedures to drive mitigation of security incidents and will be called to perform attack analysis, configuration suggestions, and potential onsite interaction. A Security Engineer can handle multiple active issues of diverse scope simultaneously while maintaining good communication, particularly written communication to our customers, and accepts ownership of issues until a resolution is delivered or a business as usual state is returned, providing high customer satisfaction. When not engaged in incidents, an Security Engineer will mentor other security related issues. A good candidate has a deep passion for security and a desire to help develop a security mindset in others. The role also requires a strong ability to work with incomplete information and to adapt to changing priorities. Sounds interesting? Read on! What Youll Do: Primary Responsibilities Responsible for upholding F5s business code of ethics & for promptly reporting violations of the code or other company policies Manages multiple issues and prioritizes based upon customer and business needs, without direction Provides F5 customers with a consistently high-quality support experience Assist Senior Security Engineer with other tasks as required based upon business operation needs Effectively engages supporting escalation personnel, without direction Participate in weekend support rotation Product Vulnerability Response and Management Work with the PD Platform Security team to maintain the 3rd Party Module Vulnerability Triage information Open Escalation when requested by Platform Security to investigate orphaned Vulnerability bugs Participate in the release meetings and triage bugs for release Assist ENE owners with ENE006 SRs that are in deadlock or stalled Perform threat and vulnerability management, monitoring of CVE and vendor notifications Monitor the F5SIRT shared mailbox, identify external researchers and create SRs where necessary to be assigned to Security Engineers Customer Security Incident Response Provide incident handling and drives both attack analysis and mitigation options Participate in tier 2 and tier 3 security support Follows processes defined in F5s Quality Management System (QMS) Mentoring Security SRs to resolution - Proactively monitors Securty Service Request (SR) with long Time to Resolution (TTR) Working with F5 SIRT Specialists to handle ESRP cases Maintain incident documentation, participate in post-mortems, and write incident reports. Working with SR Security Engineers on post-mortem for ESRP incidents Tracking attack trends and threat intelligence from different sources Monitors security issues in order to identify and act upon them as they occur Active Mentoring Running workshops to help F5 SIRT Specialists build hands-on experience in a lab environment in order to better prepare for dealing with attacks in the real environment With Sr. Sec Eng Simulating typical customer network environment (in terms of versions, modules, network devices), running different attacks, documenting security incident response plan and exercising it Work closely with others to develop incident response plans Building Security Mindset - Security Evangelism Running regional F5 SIRT meetings Handling reactive mentor questions on Security from F5 SIRT Specialists and NSEs Monitor F5 SIRT email Creating security presentations for a wide audience Engages in on-going training within the security field and with F5 products May lead projects and provide guidance/training to less experienced staff and mentoring. Evaluate and execute cross-functional security initiatives across the enterprise. Work with cross functional Engineering teams to ensure all systems are properly remediated according to our policies and standards. What Youll Bring: Minimum of 5 years of related experience in a technical security role such as support, monitoring or consulting (e.g. pen testing) working with relevant technologies Appropriate security based qualification; CISSP, GCIH (or demonstrated skills and ability to obtain certification) more than one certification preferred. Strong understanding of industry standards such as CVE, CPE, and CVSS Experience with security incident handling processes, procedures and methodologies. Technical experience with identifying and mitigating a breadth of attacks such as DDoS, web application, DNS and other network attacks. Knowledge with common security vulnerabilities and the ability to judge their severity Experience with working security incidents at corporate production environments Experience working with network and packet analysis tools BA/BS degree or equivalent experience Knowledge with Web Application Firewalls, Firewalls and IPS/IDS Experience with network vulnerability scanners OS hardening and security best practices Hands on technical experience with andvery knowledgeable on LAN/WAN operations, and/or networking hardware required CVE and CERT experience Knowledge of security offensive/defensive techniques and methodologies. Understanding of security attack/defense methodologies (e.g. DNS, network TCP/IP, SSL and HTTP) Intermediate understanding and working knowledge of TCP/IP, SSL, DNS, HTTP and common protocols. Knowledge of network and security monitoring tools Coding experience having in addition to Python knowledge in other scripting languages Familiarity with load balancers, WAFs and common network architectures Working knowledge of standard UNIX/Linux command line tools Ability to generate new training and knowledge sharing content via various delivery method Proven track record in a team environment Analytical thinker with strong attention to detail Must be able to read, write and speak English fluently, including technical concepts and terminology. Must be able to relay technical information to customers with varying skill levels Ability to create attack Proof of Concepts Experience with incident tracking software, Seibel experience a plus
Posted 3 weeks ago
3.0 - 7.0 years
15 - 25 Lacs
Bengaluru
Remote
Overview of 66degrees 66degrees is a leading consulting and professional services company specializing in developing AI-focused, data-led solutions leveraging the latest advancements in cloud technology. With our unmatched engineering capabilities and vast industry experience, we help the world's leading brands transform their business challenges into opportunities and shape the future of work. At 66degrees, we believe in embracing the challenge and winning together. These values not only guide us in achieving our goals as a company but also for our people. We are dedicated to creating a significant impact for our employees by fostering a culture that sparks innovation and supports professional and personal growth along the way. Role Implement, and support Google Workspace small to mid deployments and migrations. Assist in the design, implementation, and support Google Workspace Enterprise deployments and migrations. Participate in technical discussions with customer executives that drive decisions and implementation Manage cloud networking services and connect to client networks Execute tasks related to SaaS configuration, development and integrations Configure and manage Cloud Platform services and APIs Develop custom scripts as necessary using Powershell, Python or Appscript Train our clients end users and their technical personnel as required per project scope Write technical documentation for deployed solutions that includes end-user guides and process manuals Write, Contribute, Publish content to our LMS for Google Workspace content Ability to travel to client sites as needed and requested Anything else that needs to be done that adds value to the business, our clients and your co-workers Qualifications Proficient knowledge of DNS, Networking and Email Administration 3+ years of experience administering MS Active Directory and/or Azure Active Directory 3+ years of experience administering Google Workspace (Formly G Suite) 3+ years of experience with and/or understanding of Office 365, Exchange or SharePoint Online 3 + years of experience with migration tools (Google Workspace Migrate, CloudM Migrate, Movebot, Bit Titan, etc.) 3+ years of working with integration tools Okta, ADFS, GAM, Bettercloud, CloudM Manage, GCDS, etc. Familiarity with IT security practices such as identity and access management, device management and data protection Ability to travel to client sites as needed and requested This position is highly client facing, candidates will be required to demonstrate strong communication and management skills Must-haves Prior Google Workspace deployment and/or administration experience Certification (preference): Google Cloud Collaboration Engineer, Google Cloud Associate Engineer, Associate - Google Workspace Administrator Nice-to-Haves Programming languages (Python, Javascript, Powershell, etc.) and familiarity with API programming Google Cloud Platform Experience or certifications
Posted 3 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Excel. Experience: 1-3 Years.
Posted 3 weeks ago
2.0 - 4.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Overview Service Desk Engineer with 0.6 years of experience providing quality and professional installation, configu ration, and support of desktop and laptop computers remotely, personally, and on networks. Experienced in VPN setup and application support. Strong knowledge of IP, DNS, DHCP, and Active Directory. Tagged as: network engineer, service desk engineer, technical support engineer Before applying for this position you need to submit your online resume . Click the button below to continue.
Posted 3 weeks ago
1.0 - 2.0 years
0 - 0 Lacs
navi mumbai, mumbai city
On-site
Position Overview We are seeking a dedicated and skilled Desktop Support Engineer to join our dynamic team in Navi Mumbai, Mumbai City . This full-time position offers an exciting opportunity for individuals with a passion for technology and a commitment to providing exceptional support to our users. As a Desktop Support Engineer, you will play a crucial role in ensuring the smooth operation of our desktop environments and assisting users with various technical issues. Key Responsibilities As a Desktop Support Engineer, your primary responsibilities will include: Providing first-line support for desktop-related issues, including hardware and software troubleshooting. Configuring and maintaining desktop systems, ensuring optimal performance and security. Assisting users with VPN setup and configuration, ensuring secure remote access. Managing and resolving issues related to DHCP, DNS, and network connectivity. Offering support for antivirus software and ensuring systems are protected against threats. Conducting remote support sessions to assist users in resolving technical issues efficiently. Configuring and troubleshooting Microsoft Outlook and other email clients. Documenting support requests and resolutions in the ticketing system for future reference. Collaborating with other IT team members to improve processes and enhance user experience. Qualifications The ideal candidate will possess the following qualifications: A minimum of 1 to 2 years of experience in desktop support or a related field. Strong knowledge of desktop operating systems, hardware components, and software applications. Proficiency in troubleshooting network issues, including DHCP and DNS. Experience with remote support tools and techniques. Familiarity with antivirus solutions and best practices for system security. Excellent communication skills, with the ability to explain technical concepts to non-technical users. Strong problem-solving skills and a proactive approach to resolving issues. Ability to work effectively in a team-oriented environment. This position offers an annual salary of 2,50,000 and is scheduled for day shifts . We currently have 5 positions open for this role. If you are passionate about technology and eager to contribute to a collaborative team, we encourage you to apply and join us in delivering exceptional desktop support services.
Posted 3 weeks ago
4.0 - 9.0 years
2 - 4 Lacs
Mumbai Suburban, Navi Mumbai
Work from Office
Role & responsibilities Desktop Support Job Description:- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track and respond to customer satisfaction survey responses. Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) OS Troubleshooting, Outlook Troubleshooting and Configuration Should have good communication and technical knowledge.
Posted 3 weeks ago
8.0 - 10.0 years
25 - 30 Lacs
Chennai
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations SME role to provide all-lines (1st-3rd) BAU Unix/Linux support to the FM / Platform business. Strong knowledge and experience in writing ansible playbook and git source control. Ready to automate anything and it is sustainable, reusable. Passion to learn new technology and provide solutions. Put forward ideas to improve automation and/or efficiency and own through to implementation. Change coordination and implementation. Adhere to Change Control and Fault Reporting Procedures. Problem Management and Root Cause Analysis. Low Latency experience. Audit, Risk and Control engagement. Business continuity management. SolarFlare experience advantage PTP Configuration and Administration experience advantage Technical reviews & tools assessment. Performance/stability reviews/improvements. Drive Delivery/Engineering teams to provide fit-for-purpose solutions as required. Work closely with PSS/Database/Network/Market Data Infrastructure teams to improve platform service offering. Infrastructure stability and pro-active health management.mation and other initiatives for higher efficiency and effectiveness Mandatory Skills: Linux Admin.: Experience: 8-10 Years.
Posted 3 weeks ago
5.0 - 8.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Senior ServiceNow Developer ITSM & ITOM Job Summary: We are looking for a highly skilled and experienced ServiceNow Developer with over 7 years of hands-on expertise in developing and customizing solutions on the ServiceNow platform, with a strong focus on IT Service Management (ITSM) and IT Operations Management (ITOM) modules. The ideal candidate will work closely with architects, product owners, and cross-functional teams to deliver high-quality ServiceNow solutions aligned with business needs Key Responsibilities: Design, develop, and customize ServiceNow applications and modules, with a primary focus on ITSM (Incident, Change, Problem, Request, Knowledge) and ITOM (Discovery, CMDB, Event Management, Orchestration) . Create and configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes , and Workflows . Implement and manage ServiceNow Discovery , MID Servers , and CMDB health . Develop integrations between ServiceNow and external systems using REST/SOAP APIs , IntegrationHub , and custom integrations . Participate in gathering requirements, translating them into functional/technical specifications, and delivering robust solutions. Optimize performance and scalability of ServiceNow instances. Participate in testing, QA, and production deployment activities. Create and maintain technical documentation for implementations and customizations. Collaborate with platform architects and business stakeholders to ensure alignment with the overall ServiceNow roadmap. Competencies Client Centricity Passion for Results Execution Excellence Collaborative Working Learning Agility Problem Solving & Decision Making Effective communication Mandatory Skills: ServiceNow - IT Service Management. Experience: 5-8 Years.
Posted 3 weeks ago
0.0 - 4.0 years
1 - 4 Lacs
Pune
Work from Office
Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Mandatory Skills: SD - Remote Desktop Support.
Posted 3 weeks ago
5.0 - 8.0 years
3 - 7 Lacs
Chennai
Work from Office
The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations SME role to provide all-lines (1st-3rd) BAU Unix/Linux support to the FM / Platform business. Strong knowledge and experience in writing ansible playbook and git source control. Ready to automate anything and it is sustainable, reusable. Passion to learn new technology and provide solutions. Put forward ideas to improve automation and/or efficiency and own through to implementation. Change coordination and implementation. Adhere to Change Control and Fault Reporting Procedures. Problem Management and Root Cause Analysis. Low Latency experience. Audit, Risk and Control engagement. Business continuity management. SolarFlare experience advantage PTP Configuration and Administration experience advantage Technical reviews & tools assessment. Performance/stability reviews/improvements. Drive Delivery/Engineering teams to provide fit-for-purpose solutions as required. Work closely with PSS/Database/Network/Market Data Infrastructure teams to improve platform service offering. Infrastructure stability and pro-active health management. Mandatory Skills: Linux Admin. Experience: 5-8 Years.
Posted 3 weeks ago
5.0 - 8.0 years
3 - 6 Lacs
Chennai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: App-Cloud-Google. Experience: 5-8 Years.
Posted 3 weeks ago
4.0 - 5.0 years
0 Lacs
Navi Mumbai
Work from Office
Establishing network in passive and active. Port configuration etc This is month contract job at L&T Third party payroll
Posted 3 weeks ago
6.0 - 10.0 years
5 - 9 Lacs
Hyderabad
Work from Office
We are seeking a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management. Responsibilities: Design, configure, and manage advanced VMware vSphere, vSAN, and Azure VMware Solution (AVS) environments to ensure high availability, performance, and scalability. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Implement and oversee disaster recovery and business continuity plans for virtual environments, ensuring data integrity and system resilience. Plan and execute upgrades, patches, and configuration changes across VMware environments, ensuring minimal disruption to business operations. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager.
Posted 3 weeks ago
1.0 - 3.0 years
1 - 4 Lacs
Pune
Work from Office
Technical support voice process needed Active directory, DNS,DHCP,office 365 1 to 3 years Budget: 6 LPA Location:pune ph:6362078823. whatapp and call
Posted 3 weeks ago
2.0 - 5.0 years
10 - 12 Lacs
Mumbai
Work from Office
Candidate Specifications: Candidate should have 2-8 years of hands-on experience in infrastructure engineering or system administration Strong Knowledge of: Operating System: Windows server, Linux (RHEL, Ubuntu) Virtualization: VMware vSphere, Hyper-V Cloud Platforms: Azure, AWS, or Google Cloud Networking: LAN/WAN, DNS, DHCP, VPN, Firewalls Scripting/Automation: PowerShell, Python, or Bash Job Description:Install, configure and maintain physical and virtual servers, storage systems and network components Monitor infrastructure performance and proactively resolve issues to ensure uptime and reliability. Manage patching, backups, and system updates in line with best practices. Support infrastructure-related projects such as server upgrades, cloud migrations, and network enhancements Collaborate with cross-functional teams to gather requirements, provide technical input, and execute delivery plans Manage virtualized and on-prem environments including provisioning, performance tuning, and lifecycle management. Implement and maintain security controls across infrastructure layers. Participate in audits and ensure infrastructure adheres to compliance standards Should be flexible working in rotational shifts. Contact Person: Ackshaya
Posted 3 weeks ago
1.0 - 4.0 years
1 - 5 Lacs
Pune
Work from Office
Hiring Now: Technical Voice Process Shift: 24x7 (5 Days a Week 2 Rotational Offs) Location: Pune Education: Any UG & Graduates Benefits: Performance-Based Attractive Incentives Call or WhatsApp Anisha- 8287300257
Posted 3 weeks ago
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