4090 Dns Jobs - Page 44

Business team at NCS is looking for professionals with experience in Wintel AD, Windows VMWare, M365, cloud (basic). Ideally looking for combination of all the skills however, ready to consider candidates who have hands on experience in Wintel AD and Windows VMWare and have worked on M365 earlier OR are willing to catch up with M365. We can consider professionals having experience in M365 and have earlier worked on Wintel AD and Windows VMWare OR willing to catch with it Objectives/Purpose of the Job As part of the Technical team to support and manage the capability of the infrastructure systems hosted in the Data Centers to deliver cost effective services to meet customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics. Key Responsibilities & Key Result Areas Provide infrastructure systems support to ensure smooth operations that conformed to the agreed Service Level Agreement (SLA). Work closely with Service Delivery Manager to meet service delivery requirements and support him/her in meetings. Manage systems changes through established change request process & provide status reports to the relevant parties. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures. Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability. Monitor the agreed service level (e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties. Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business. Provide systems related technical advice to customers or project team. Perform and manage routine preventive maintenance and operational activities such as service requests, report generation, incident response, patch management. Perform infrastructure monitoring and escalation as per standard operations procedures. Ensure the management of Infrastructure systems adhere to established ITIL best practices, CIS hardening guidelines and methodologies where applicable. Attend to Audit RFI, responses, clarifications and meetings. Technical Knowledge / Skill Sets / Competencies Server/Virtualization (RHEL, AIX and Solaris are Server OS: Win 2003, 2008, 2012, 2016, 2019 Scripting: Windows power Unix shell scripting Automation skills: Ansible, Puppet etc. (preferred) Business Continuity/Disaster Recovery: BC/DR Cluster technologies – Microsoft cluster System Management Tools – SCCM, SCOM. Microsoft Services – AD, DNS, File server, DHCP,IIS etc SSL cert management Operational Support ITSM, such as ServiceNow Monitoring tools such as Solarwinds Orion, Nagios Network and Security Networking and related technologies (e.g. load balancing / DNS / SSL / firewalls / NAT) Secure File Transfer Protocol (SFTP) Service Documentation Good documentation write-up skills OS hardening: understand and perform compliance checks (Mandatory) Requirements Business team at NCS is looking for professionals with experience in Wintel AD, Windows VMWare, M365, cloud (basic). Ideally looking for combination of all the skills however, ready to consider candidates who have hands on experience in Wintel AD and Windows VMWare and have worked on M365 earlier OR are willing to catch up with M365. We can consider professionals having experience in M365 and have earlier worked on Wintel AD and Windows VMWare OR willing to catch with it Degree in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline Good Cyber Security mindset Good analytical and problem-solving skills Possess initiative with positive working attitudes and customer services oriented Independent, resourceful and goal-oriented Strong teamwork, communication and interpersonal skills Manage and mentor a team of 3-5 Level 1 Systems Engineers ITIL v4 Foundation Certification (Good to have) OS Certification: Microsoft, Hyper V etc Familiar with ISO 9001 and ISO 27001 24x7, After office hours on-call standby

Key Responsibilities: Assist in web, network, and system penetration testing. Conduct vulnerability scans using tools like Nmap, Nessus, and OpenVAS . Assist in social engineering or phishing assessments (if applicable). Prepare clear documentation, reports, and remediation guidance for stakeholders. Maintain knowledge of latest threats, vulnerabilities, and attack techniques. Must-Have Skills: Basic knowledge of networking, OSI model, and common protocols (TCP/IP, HTTP, DNS). Familiarity with Linux and Windows systems. Exposure to tools like Burp Suite, Nmap, Wireshark, Metasploit, Nikto. Understanding of OWASP Top 10 vulnerabilities. Basic scripting knowledge (Python, Bash preferred). Experience with Kali Linux or Parrot OS. Good to Have: Certifications such as CEH, OSCP, eJPT, or Security+. Familiarity with cloud environments (AWS/Azure/GCP) security practices. Basic understanding of firewalls, IDS/IPS, and SIEM tools. Participation in CTFs or bug bounty platforms.

About Us : DIGITAP.AI is a cutting-edge provider of AI/ML solutions tailored for the modern, internet-driven business landscape. Our advanced technologies empower businesses with reliable, fast, and fully compliant customer onboarding, automated risk management, and big data-enabled services, including Risk Analytics and Customised Scorecards. Our proprietary machine learning algorithms and modules boast some of the highest success rates in the market. Partnering with the largest digital lenders in India, our team is a vibrant mix of expertise in Fintech Product & Risk Management, Fraud Detection, and Big Data Analytics. Key Responsibilities: Design, build, and maintain scalable infrastructure for cloud (AWS, Azure, or GCP) and/or on-prem environments. Implement and maintain CI/CD pipelines using tools like Jenkins, GitHub Actions, or GitLab CI. Set up monitoring, alerting, and observability systems (Prometheus, Grafana, ELK/EFK, CloudWatch, etc.). Automate infrastructure provisioning using Infrastructure as Code (IaC) tools like Terraform, Ansible, or Pulumi. Ensure security, compliance, and backup policies are enforced across infrastructure. Collaborate closely with development, DevOps, and security teams to support deployment and operational readiness. Troubleshoot infrastructure issues, perform root cause analysis, and implement preventive solutions. Optimize cost, performance, and reliability of systems and cloud usage. Participate in on-call rotation and disaster recovery planning. Required Skills: 1-4 years of experience in managing cloud and/or hybrid infrastructures. Strong hands-on experience with AWS, GCP or Azure. Highly proficient in scripting languages like Bash, Python, or Go. Solid understanding of networking, DNS, load balancing, firewalls, and VPNs. Experience with Docker and Kubernetes (EKS, AKS, or GKE preferred). Familiarity with Linux system administration. Knowledge of version control (Git) and working in agile environments. Additional Qualifications: Experience with cloud cost optimization tools and strategies. Certification in AWS/Azure/GCP (e.g., AWS SysOps, Solutions Architect). Exposure to logging frameworks and security compliance standards (ISO 27001, SOC2, etc.). Previous experience in a fast-paced startup or product company. What We Offer: Innovative Start-up Environment: Enjoy the flexibility to design, implement, and influence the development of cutting-edge solutions. Transparency and Meritocracy: We value clear communication, eschew politics, and promote an open culture where contributions are recognized and rewarded. Ownership and Impact: We encourage team members to take ownership, think beyond their roles, and contribute to the companys success in meaningful ways. Competitive Compensation : We offer a competitive salary and a potential equity package, aligning your success with the companys growth.

Manage IT infrastructure, software/hardware, and QAD ERP. Handle incidents, user training, vendor coordination, ERP enhancement, automation, compliance, budgeting, and ensure effective IT service delivery and stakeholder engagement. Required Candidate profile IT Service Management: Manage the day-to-day operation of IT services. Incident and Problem Management: Handle incidents, service requests by users, and other issues promptly and effecti

Power Exchange India Limited Registered Head Office - Sumer Plaza, 9th floor, 901, Marol Maroshi road, Andheri (East), Mumbai-400059 Tel:+91 022 40096600 | Fax: +91 022 40096633 | info@pxil.co.in | Department: Information Technology Location: Mumbai Reporting To: Head Information Technology Experience Required: 3 to 7 years Qualification: Graduate or 3-year Diploma in IT / Computer Science Preferred Candidate: Mumbai-based Power Exchange India Limited (PXIL) is India s first institutionally promoted power exchange, operational since 2008. PXIL provides a transparent and efficient platform for the electronic trading of electricity, enabling diverse stakeholders distribution companies, power generators, captive producers, and large industrial consumers to buy and sell power seamlessly. Learn more: www.powerexindia.in Role Summary The DevOps Engineer & DBA will be responsible for managing infrastructure automation, continuous integration, and delivery pipelines while ensuring high availability and performance of databases and IT services. The role demands a proactive approach to system performance, security, and collaboration with development teams. Role & Responsibilities 1. Primary point responsible for the overall health, performance, and capacity of one or more of our Internet-facing services. 2. Database administration AWS RDS Aurora PostgreSQL experience preferred. 3. Servers & services automation and engineering tooling. 4. Build standard engineering practices of auto-scale, CI/CD, release engineering, HA in all engineering components. Power Exchange India Limited Registered Head Office - Sumer Plaza, 9th floor, 901, Marol Maroshi road, Andheri (East), Mumbai-400059 Tel:+91 022 40096600 | Fax: +91 022 40096633 | info@pxil.co.in | www.powerexindia.in CIN: U74900MH2008PLC179152 GST: 27AAECP6452C1ZJ 5. Co-ordinate with external data centers and AWS in the event of provisioning, outages or maintenance. 6. Jenkins experience is mandatory. SonarQube, GitLab experience desirable 7. Assist in the roll out and deployment of new product features and installations, to facilitate rapid iteration and constant growth. 8. Be aware of current CVEs, potential attack vectors, and vulnerabilities, and apply patches as soon as possible. 9. Handle incident responses, troubleshooting and fixes for various products/services. 10. Work closely with development teams to ensure that platforms are designed with scale, operability, and performance in mind. 11. Participate in a 24x7 rotation for production issue escalations. 12. Manage activities of cloud-services vendor partner. Essential Knowledge and Expertise 1. Good understanding of Linux & Windows Systems. 2. 2 to 5 years of relevant experience in Jenkins/SonarQube/GitLab, Bash/Perl/Ruby/Python. 3. Basic DNS & Networking, TCP/UDP, IP Routing. 4. Good understanding of OpenSSL, HTTP, Nginx, Ansible, Nagios. 5. Bring great systems know-how to the team. 6. Exhibit a sense of urgency to resolve issues. Core Competencies 1. Problem Solving: Ability to analyze complex issues and implement effective solutions promptly. 2. Collaboration: Works cross-functionally with internal teams and external vendors to achieve goals. better efficiency and scalability. 4. Project Management: Manages priorities, timelines, and deliverables effectively under tight schedules. 6. Attention to Detail: Maintains accuracy and thoroughness in system management and reporting. 7. Decision Making: Exercises sound judgment in high-pressure and time- 8. Communication: Clearly conveys technical and functional information to both technical and non-technical stakeholders.

eProductivity Software is a leading global provider of industry specific business and production software technology for the packaging and print industries. The company is headquartered in Pittsburgh, Pennsylvania with offices and teams worldwide. eProductivity Softwares integrated and automated offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies. With over thirty-years dedicated to delivering best-in-class technology to the packaging and printing industries, it is the company\u0027s deep held philosophy that eProductivity Software succeeds when its customers thrive. For more information, please visit www.eProductivitySoftware.com Job Overview: We are seeking a skilled and experienced Systems Administrator to join our dynamic IT team. The ideal candidate will be responsible for the management, maintenance, and optimization of our Windows-Linux infrastructure. The Systems Administrator will play a crucial role in ensuring the stability, security, and efficiency of our IT systems, contributing to the overall success of our organization. Responsibilities: Monitor IT Infrastructure performance and troubleshoot issues to minimize downtime. Install, configure, and maintain Windows, Linux Server operating systems and related software. Install, configure, and maintain VMs, ESXi, and Storage servers. Keep up-to-date IT assets inventory, including VM, physical, and configurations. Manage Active Directory, including user accounts, group policies, and security settings. Manage DNS, DHCP, and RDS license services. Perform regular system updates, patches, and upgrades to ensure optimal performance and security. Respond to security incidents, conduct investigations, and implement corrective actions. Implement and manage backup and recovery strategies to ensure data integrity and availability. Test and verify backups regularly to guarantee quick and efficient data restoration. Work closely with cross-functional teams to understand their IT needs and provide technical support. Collaborate with colleagues to develop and implement IT policies and procedures. Maintain comprehensive documentation of system configurations, processes, and procedures. Create and update technical documentation to facilitate knowledge transfer within the team. Plan and participate in Infrastructure maintenance. Perform the On call responsibilities with Team members. Qualifications: Bachelor\u0027s degree in Computer Science, Information Technology, or a related field. Minimum 5-8 Years of relevant experience. Proven experience as a Windows, Linux, and VMware Administrator or similar role. Hands-on experience with Veeam or any other Backup solution. Hands-on experience with Zabbix, Nagios, or any other Monitoring tool. Good knowledge of Sophos and any other End-Point protection software. Good knowledge of Qualys and any other Vulnerability Management software. Strong understanding of networking, storage, and server hardware technologies. Excellent troubleshooting and problem-solving skills. Familiarity with scripting languages (PowerShell, Python) is a plus. At ePS, we are a global team that solves unique business challenges for our customers worldwide. We believe in and are committed to fostering an inclusive workplace where our rich diversity fuels continuous innovation and success, valuing everyone\u0027s expertise and unique perspective. Our commitment to our customers and to an inclusive culture will be evidenced through our actions, outcomes, and the quality of our products and services. EPS - Empowering Packaging & Print Industries!

Location - Gurugram (On-site) Responsibilities : We are currently modernizing how we operate Elastic, migrating the hosting platform from Windows servers to Kubernetes, and in the process we are rebuilding all our automation around it. We are looking for a senior and technically very strong engineer to help us with that. You will join a high performing team who is distributed across our three development centres - Copenhagen, Gurugram and Amsterdam. Along with the team, you will be responsible for: Providing Elasticsearch as a service to the bank, for both Observability and Search purposes, with a high degree of self service and automation. Ensuring stable data collection pipelines end to end. Maintaining and improving our new Kubernetes based Elastic platform, utilizing Elastic ECK, Helm, custom Kubernetes CRDs and operators. Constantly improving performance, stability and availability. Building a great user experience for developers and operators. Using your expertise to help users solve their data and monitoring problems. Your Profile You are a team player, positive in nature and passionate about software engineering. You have an open mind and like to learn and grow yourself as well as helping others do the same. We expect you to be able to quickly take a leading technical role in the team, setting a high quality bar and mentoring other team members. We are looking minimum 6+ Yrs experience into development role. Strong experience with the Elastic Stack. This includes: Operating and performance-tuning clusters and data collection, managing data, scaling, and patching. Using the APIs of Elasticsearch to automate tasks, access data and build integrations. Exploring and visualizing data in Kibana Strong experience with Kubernetes Good understanding of Kubernetes concepts Deploying and operating applications in Kubernetes Using Helm charts for templating Experience with programming languages, tools and practices Developing Applications, APIs or system integrations in languages such as C#, Python or Go. We mainly use C#. Experience with automation using scripting languages such as PowerShell. Experience with DevOps practices and tools, such as Azure DevOps. Experience with Git. Additional, desirable Skills: Experience with one or more of the major cloud providers. We use Azure . Experience with GitOps using Flux or ArgoCD Experience with Windows based environments Experience with widely used infrastructure technology such as DNS, PKI and certificates, authentication with OAuth and OIDC. Personal Attributes: BA/BS/BE degree or equivalent experience Strong communication and presentation skills Highly motivated & driven team player; comfortable working independently as required. We get curious people invested in the world When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo - no matter which role you take on. You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense. At Saxo we don t just offer a job - we offer an opportunity to invest in your future!

Job Title : Active Directory & Entra id Architect About Zensar: Zensar is a digital solutions company helping organizations around the world achieve new thresholds of business performance. We work with clients in banking and financial services, hi-tech and manufacturing, insurance, consumer services, and more. We prepare our clients for sustainable success through experience design, cloud technology, advanced analytics, and business acceleration. About Job: We are hiring a talented Active Directory Implementation/migration professional to join our team. If you re excited to be part of a winning team, Zensar is a great place to grow your career. You will be glad you made the right choice to join us. 10+ years of Active Directory Architecture, migration/implementation, assessment experience Design, plan, and implement enterprise-level Active Directory environments, including forest and domain design, group policy objects (GPOs), OU structure, and DNS architecture. Enterprise App Integrations on AAD SSO Assess AD migration strategy and identify the target state with AD, Microsoft Entra ID or Hybrid Lead migration projects from legacy directory services to Active Directory, ensuring minimal disruption to business operations. Architect and implement security best practices within Active Directory, including role-based access control (RBAC), authentication mechanisms, and group memberships. Collaborate with cross-functional teams to integrate Active Directory with identity management systems, cloud services, and third-party applications. Develop and maintain documentation, standards, and procedures related to Active Directory architecture, configuration, and operations. Perform capacity planning, performance tuning, and troubleshooting for Active Directory infrastructure components. Experience with AD Backup/Recovery solutions and security posture enhancement. Stay current with emerging technologies, industry trends, and security threats related to Active Directory and identity management. Experience with provisioning and day to day management of Directory Services, providing a stable supporting authentication and authorization infrastructure, and effectively and efficiently performing procedures to ensure services meet requirements. Develop, document, maintain, and continuously improve Directory Support Services in accordance with defined Policies Perform management and support for Directory access via Lightweight Directory Access Protocol ( LDAP ) and Microsoft Identity Lifecycle Manager ( ILM ) Ensure, monitor, and report on customer s compliance on Microsoft Active Directory, Entra id (Azure AD) and other Directory Software and tools Manage the customers file & print services and PKI environment and troubleshoot issues/fulfill request around File services & PKI Experience in provide maintenance and support for access between various identity directory domains (e.g. SAP, departments Active Directory & Cloud AD) Ability to review the performance and issues related to Directory Services and make recommendations to optimize or improve Directory Services and components Should be able to monitor the Directory Services components, provide alerts when issues are detected, and take corrective actions in a timely manner to Resolve issues Experience with performing availability, capacity, and performance monitoring and management of Directory Services components, and provide trend reports, and proactivity address potential issues based on trends before they impact production Execution Environments Experience with User Administration activities related to Microsoft Active directory Skilled to perform system administration activities for Active Directory (e.g., manage Active Directory objects, security group creation, group policy set up, manage group membership, perform access control on in scope components, manage files and disk space access, manage service accounts) for all in scope components in accordance with customer Policies Experience in managing and monitoring Active Directory replication and perform corrective actions based on manufacture best practices " Expertise in Azure Active Directory migrations with key AD controls. In-depth knowledge of Active Directory architecture, including domains, forests, trusts, replication, and site topology. Proficiency in PowerShell scripting for automation, configuration management, and reporting tasks. Experience with Active Directory Federation Services (AD FS), Azure Active Directory (AAD), and hybrid identity solutions. Strong understanding of directory services protocols, including LDAP, Kerberos, NTLM, and DNS. Experience with consolidating Domain Controllers and migrating users to SSO providers like okta or Forgerock Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders. Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Identity and Access Administrator Associate, or similar credentials are a plus.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Basis Administration Good to have skills : SAP FIORI/Gateway architectureMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Good To Have Skills: Experience with SAP FIORI/Gateway architecture.- Strong understanding of system configuration and performance tuning.- Experience in managing SAP landscapes and system upgrades.- Familiarity with database management and backup strategies. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Microsoft Active DirectoryMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time educationRole:Image Management & OSD Customization SpecialistRole Description:a talented and experienced technical expert to join our team as a Image Management lead. In this role, you will be responsible for automating the creation and maintenance, and lifecycle management of machine images across multiple environments using System Center Configuration Manager, OSD Customization, Microsoft Deployment Toolkit etc. and will be knowing about SCCM infrastructure & Configuration in depth and provisioners to ensure our images are consistent, reliable, and meet our specific requirements. Must Have Skills: Microsoft System Center Configuration Manager, Microsoft Deployment Toolkit, OSD Customization, PowerShell, WIM (Windows Imaging Format) and ImageX . Autopilot & Intune etc.Key Responsibilities:He will collaborate closely with platform engineers, cloud architects, security teams, and application owners to ensure secure, scalable, and standardized Golden images are delivered for hybrid and cloud-native systems.Key Responsibilities and Skills: Creating and maintaining OS images:This involves capturing a baseline OS image (often referred to as a "Golden image") and then customizing it with specific applications, drivers, and settings. Frequent hardening of the OS images and maintain it under registry/galleryIntegrate security best practices, including vulnerability scanning, patching, and hardening as part of the image build lifecycle.Ensure standardized, reproducible, and version-controlled image deployment for both on-premises virtual machines and cloud-based instances (AWS, Azure Images, GCP Images, etc.).Automating Image Creation:Define templates to automate the creation of machine images for various Windows OS platforms through SCCM, MDT etc.Image Customization & Deployment:Deploying the customized image to target computers, either remotely or locally, using tools like SCCM, MDT or Offline Media.Understanding Windows OS Imaging:Knowledge of Windows imaging technologies like WIM (Windows Imaging Format) and ImageX is crucial. Troubleshooting:Ability to troubleshoot issues related to OS image deployment and configuration. Hardware integration:Understanding to integrate different hardware models with the OS image, manage drivers & Hardware certification etc. Security:Hardening and implementing security best practices for OS images and deployment. Establish monitoring and reporting for image lifecycle management and audit readiness.Partner with infrastructure, application, and security teams to troubleshoot image-related deployment and performance issues. Technical Experience:Minimum 5+ years of operational experience, Azure cloud certification required.Scripting and Automation:Experience with scripting languages (e.g., PowerShell, BAT file and automation tools.Must have knowledge in Autopilot & Intune Operating Systems:Knowledge of all platforms of Windows operating systems. Expert hands-on experience on maintaining image templates.Problem-solving and Communication:Ability to troubleshoot issues, communicate effectively, and collaborate with other team members. Professional Attributes:Strong written and verbal communication skills, interpersonal skills.Strong time management skills, problem solving and analytical skills.Ability to work and collaborate remotely.Primary work schedule is aligned with US Eastern business hours.Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. Qualification 15 years full time education

Role Proficiency: Resolve complex trouble tickets spanning across different technologies and fine tune infrastructure for optimum performance and/or provide technical people and financial management (Hierarchical or Lateral) Outcomes: 1) Mentor new team members in understanding customer infrastructure and processes2) Review and approve RCA prepared by team and drive corrective and preventive actions for permanent resolution3) Review problem tickets for timely closure. Measure incident reduction achieve by problem record for showcasing during Governance review4) Provide technical leadership for change implementation 5) Review CSI initiatives and aggressively drive for time bound closure to achieve optimization and efficiency goals6) Drive delivery finance goal to achieve project forecast numbers 7) Work on proposals and PIP for identified greenfield opportunity to increase revenue Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change tickets handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements10) Overall financial goals of project11) % of incident reduction by problem management12) Number of repeated escalations for the same technical issue Outputs Expected: Resolution/Response: Daily review of resolution and response SLA for early intervention of SLA management Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Convert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions. Assist and lead technical teams to rope in technology experts for complex issues Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Define OLA between delivery layers (L1 L2 L3 etc) and enforce adherence. SPOC for any customer and leadership escalations Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Runbook/KB: Review KB compliance and suggest changes. Initiate and drive periodic SOP review with customer stake holders Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) Resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Complete certification of respective career paths. Explore cross training possibilities for improved efficiency and career growth. Performance Management: Update FAST Goals in NorthStar; track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback. Assist new team members understanding the customer environment day-to-day operations and people management for example roster transport and leaves. Prepare weekly/Monthly/Quarterly governance review slides. Drive finance goals of the account. Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server tickets to resolution4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage and backup enhancements. Perform change management.b. Skilled in in core fabric technology storage design and implementation. Hands on experience in backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage and backup team; review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design; Database schema creation and managementb. Identification of data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers witches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the and Backup technologies9) Tools:a. Proficient in understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database managementb. Knowledge in OS System and networking skills Additional Comments: We are hiring an Observability Engineer to architect, implement, and maintain enterprise-grade monitoring solutions. You will enhance visibility into system performance, application health, and security events. Key Responsibilities: - Build and manage observability frameworks using LogicMonitor, ServiceNow, BigPanda, NiFi - Implement log analytics via Azure Log Analytics and Azure Sentinel - Design observability dashboards using KQL, Splunk, and Grafana suites (Alloy, Beyla, K6, Loki, Thanos, Tempo) - Manage infrastructure observability for AKS deployments - Automate observability workflows using GitHub, PowerShell, and API Management - Collaborate with DevOps and platform teams to build end-to-end visibility Core Skills: - LogicMonitor, ServiceNow, BigPanda, NiFi - Azure Log Analytics, Azure Sentinel, KQL - Grafana suite (Alloy, Beyla, etc.), Splunk - AKS, Data Pipelines, GitHub - PowerShell, API Management Preferred Skills: - Working knowledge of Cribl - Exposure to distributed tracing and advanced metrics Soft Skills & Expectations: - Cross-team collaboration and problem-solving mindset - Self-starter and fast learner of emerging observability tools Required Skills big panda,Azure Automation,Azure

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Role Description:Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- The role is of Network Engineer with Design, Implementation and Troubleshooting skills Require Good Routing and Switching skills with knowledge on Wireless and Meraki infrastructure. Knowledge about Infoblox DNS, Load balancers and Firewalls is added advantage. Good in Design skills and Documentation is required Knowledge about the Monitoring tools is beneficial. Implementation of large-scale deployments across the network, Configure and install various network devices and services eg, routers, switches, cisco meraki and F5 load balancer.- Provide Level 3 support for troubleshooting and resolve issues. Deep understanding of networking protocols ex- IPSEC, HSRP, BGP, OSPF, IS-IS, 80211, 8021X 3 Knowledge and hands-on experience of LAN/WLAN/WAN support for voice, data and video networks at Access and Core network layers Expertise on Routing protocols BGP can list advantages.- Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Professional & Technical Skills: - IT architecture, Data Center and Cloud Offering knowledge.- Relevant understanding of Key IT system areas:DC Components, NW Components.- In-depth understanding of Cisco platforms.- Advanced capability in design and deployment of Cisco Validated Designs - Strong on BGP and OSPF routing protocols and experience with various network management tools. Experience engineering, delivering, and supporting IOS, IOS-XE, and NX-OS based switching platforms.- Understanding of Cisco Nexus and Catalyst product lines, thorough comprehension around L2 and L3 quality of service Additional Information:- Should have 8+ years of experience in Network operational support/management roles.- Should have supported Network deployments Should have experience performing Network transitions / transformations.- Good understanding of procedures, application and concepts within own subject area. An ability to learn new technologies quickly. -Good time management skills. -An ability to follow processes. Good communication skills both written and verbal. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:CCIE Certifications or its equivalent Network certification. Qualification 15 years full time education

Looking for a Desktop Support Engineer to troubleshoot hardware, software & basic network issues (IP, DNS, DHCP). Maintain desktops, laptops, printers & peripherals. Support users in a domain environment & manage support tickets efficiently. Required Candidate profile Experience in desktop/IT support Troubleshoot Win & Mac OS Knowledge in TCP/IP, DNS, DHCP, network/gateway support Ticket mgmt (ServiceNow/Jira) Certifications in RHEL & AWS Perks and benefits https://sysvine.com/

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Role Description:Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- The role is of Network Engineer with Design, Implementation and Troubleshooting skills Require Good Routing and Switching skills with knowledge on Wireless and Meraki infrastructure. Knowledge about Infoblox DNS, Load balancers and Firewalls is added advantage. Good in Design skills and Documentation is required Knowledge about the Monitoring tools is beneficial. Implementation of large-scale deployments across the network, Configure and install various network devices and services eg, routers, switches, cisco meraki and F5 load balancer.- Provide Level 3 support for troubleshooting and resolve issues. Deep understanding of networking protocols ex- IPSEC, HSRP, BGP, OSPF, IS-IS, 80211, 8021X 3 Knowledge and hands-on experience of LAN/WLAN/WAN support for voice, data and video networks at Access and Core network layers Expertise on Routing protocols BGP can list advantages.- Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Professional & Technical Skills: - IT architecture, Data Center and Cloud Offering knowledge.- Relevant understanding of Key IT system areas:DC Components, NW Components.- In-depth understanding of Cisco platforms.- Advanced capability in design and deployment of Cisco Validated Designs - Strong on BGP and OSPF routing protocols and experience with various network management tools. Experience engineering, delivering, and supporting IOS, IOS-XE, and NX-OS based switching platforms.- Understanding of Cisco Nexus and Catalyst product lines, thorough comprehension around L2 and L3 quality of service Additional Information:- Should have 8+ years of experience in Network operational support/management roles.- Should have supported Network deployments Should have experience performing Network transitions / transformations.- Good understanding of procedures, application and concepts within own subject area. An ability to learn new technologies quickly. -Good time management skills. -An ability to follow processes. Good communication skills both written and verbal. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:CCIE Certifications or its equivalent Network certification. Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Linux Good to have skills : Unix Architecture and DesignMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Linux.- Good To Have Skills: Experience with Unix Architecture and Design.- Strong understanding of system administration and troubleshooting techniques.- Experience with scripting languages such as Bash or Python for automation.- Familiarity with network protocols and services, including TCP/IP, DNS, and DHCP. Additional Information:- The candidate should have minimum 5 years of experience in Linux.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide technical leadership (lateral or hierarchical) for the team to resolve customer issues Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms6) Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations7) Work on problem tickets for finding permanent solutions of repeated issues8) Create roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA); resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback.Assist new team members in understanding the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage & backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage & Backup:a. Subject Matter Expert in any of the Storage and Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Automation position description: What does a successful Senior z/OS Systems Architect do at Fiserv? You will be responsible for designing and implementing automated solutions in the z/OS environment, supporting opportunities coming from customer requests or proactively through internal partnerships. As a senior architect, your focus will be to partner with internal teams to look at how the work is being done and provide recommendations, design and solutions through seamless automation efforts. What you will do: - Utilize REXX, TSO, ISPF, DB2, batch JCL etc. to create interactive utilities and perform batch processing - Support existing in-house solutions that the team has implemented over the years. - Provide customer support for vendor provided applications, like JCK, Infoman, etc. - Perform Proof of Concept exercises for potential vendor provided applications - Seek opportunities to help other Fiserv associates and departments, by finding processes and tasks that can benefit by automation - Respond to customer requests as received - Work with customers to gain an understanding of their requirements, develop a proposed solution, and build the agreed upon utility or batch process What you will need to have: - 12+ years of experience with z/OS, in BMC Mainview Autooperator/CSM, Broadcom's OPS/MVS, TSO, ISPF, Microsoft Office products - 8+ years of experience with REXX, TSO commands, ISPF Dialog Tag Language, DB2, JCL, and SAS/WPS - 8+ years of experience with CA7, Control-M, Endevor, IDz, ADDI - 5+ years of experience in global MVS system architecture and scalability - Bachelor's degree in computer science, or an equivalent combination of education, military, and work experience What would be great to have: - Working knowledge of z/VM and IBM z Virtualization, and OMVS segment/ z/OS UNIX shell - Visual Studio and Mainframe DevOps tools and concepts - Ansible, Linux, CI/CD architecture and methodology, Ansible, Kubernetes, containerization - Repository experience using GitLab and scripting experience with Shell or Python - Experience leading project teams, preferably on large scale modernization projects Required Skills Database,Jcl,Tso,Rexx

Any Graduate End user support for Windows 10, MS Office, One Drive, MacOS, Printers ,O365 OS Installation, Configuration &Troubleshoot issues, ticketing Tools Knowledge in DNS,DHCP Only Fresher Sal : 15k - 35k interested Call KEERTHANA HR 8122218726 Required Candidate profile Immediate Joiner MS Office Only Male Candidates 2020- 2024 Training will be provided Good Communication Quick Learner Team Worker

Overview: The role is for an Active Directory Engineer in Core Infra IAM operations within Identity & Access Technology Services, responsible for the operation of the Active Directory environment and related technologies. Responsible for the delivery of tiered admin solution and other global solutions for both on premise and cloud identity solutions. The successful candidate must possess relevant experience of operating enterprise scale identity platforms. Role / Principal Accountabilities: The Core Infra IAM function is responsible for operating of all aspects of core infrastructure components relating to Identity and Access Management. The candidate must be highly self-motivated team player with good oral and written skills and confidence to present to management. The candidate should also have a good sense of discipline for change control procedures. A flexible work ethic is required with the ability to form part of a multi-platform global function Skills & Experience Required: Demonstrate an ability to work well as part of a global team, and on their own when required. Strong oral and written communication Enthusiastic, eager and personable. Ability to cope well under pressure. Essential: Subject-matter expert knowledge of Active Directory related technologies (i.e., Group Policy, DHCP, DNS, Active Directory enterprise design principles etc.) Subject-matter expert knowledge of Active Directory OU structures and delegation models and understanding of impact when moving objects within OU structures. Subject-matter expert knowledge of Windows Server technologies Experience in using and developing automation and scripting (PowerShell) to drive efficiencies. Desirable: Enterprise-scale technical experience designing and deploying tiered administrative / Enterprise Access Models. Extra Notes (if applicable): Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment. A member of staff will be happy to help. TBC

Overview: The role is for an Active Directory Engineer in Core Infra IAM operations within Identity & Access Technology Services, responsible for the operation of the Active Directory environment and related technologies. Responsible for the delivery of tiered admin solution and other global solutions for both on premise and cloud identity solutions. The successful candidate must possess relevant experience of operating enterprise scale identity platforms. Role / Principal Accountabilities: The Core Infra IAM function is responsible for operating of all aspects of core infrastructure components relating to Identity and Access Management. The candidate must be highly self-motivated team player with good oral and written skills and confidence to present to management. The candidate should also have a good sense of discipline for change control procedures. A flexible work ethic is required with the ability to form part of a multi-platform global function Skills & Experience Required: Demonstrate an ability to work well as part of a global team, and on their own when required. Strong oral and written communication Enthusiastic, eager and personable. Ability to cope well under pressure. Essential: Subject-matter expert knowledge of Active Directory related technologies (i.e., Group Policy, DHCP, DNS, Active Directory enterprise design principles etc.) Subject-matter expert knowledge of Active Directory OU structures and delegation models and understanding of impact when moving objects within OU structures. Subject-matter expert knowledge of Windows Server technologies Experience in using and developing automation and scripting (PowerShell) to drive efficiencies. Desirable: Enterprise-scale technical experience designing and deploying tiered administrative / Enterprise Access Models. Extra Notes (if applicable): Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment. A member of staff will be happy to help. TBC

Job Description As an Associate for Product Adoption, you will be the cornerstone of our customers success, ensuring they achieve maximum value from our product from day one. You will guide new clients through a seamless implementation journey, empowering them to become expert users and advocates. Roles & Responsibilities Lead Customer Onboarding: Architect and execute tailored onboarding strategies, implementing best practices to accelerate customer time-to-value and drive initial product adoption. Deliver Expert Training: Develop and deliver compelling product training sessions and documentation for diverse audiences, from IT administrators to end-users, ensuring high levels of engagement and comprehension. Serve as a Trusted Advisor: Act as the primary technical liaison during the onboarding phase, proactively identifying and resolving challenges by collaborating with Product, Engineering, and Support teams to ensure a frictionless customer experience. Qualifications Service Management: ITIL certification or a strong, demonstrable understanding of IT service management frameworks. Networking Proficiency:

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. YOUR IMPACT Achieve high levels of customer satisfaction when responding to customer requests via phone or email Troubleshoot technical issues with the tools and skills after product training, often working with issues that could not be resolved at previous support levels Ensure customer has best product that suits their needs Participate in the content creation lifecycle for support documentation WHAT THE ROLE OFFERS Assist customers with live and deferred transactions via phone and email with technical support inquiries. Provide advanced troubleshooting on issues including but not limited to, missing data and advanced technical issues. Learn the technical architecture of company products. Work independently to solve customer issues and own case work by diagnosing, troubleshooting, and resolving software, application, hardware, data transport, and network issues related to service and product offerings Manage multiple customer cases simultaneously, ensure all case-related information and activities are accurately documented, and provide timely progress updates to customers and account managers to maintain service level agreements Work with Tier 2 and Tier 3 engineers on technical escalations, bug and a feature request Assist customers and alliance partners troubleshoot and successfully complete disaster recovery tests within a scheduled window of time Become trained to support additional products within the product suite Make business-critical decisions that help customers or partners understand proper data protection techniques to ensure full recovery when needed Properly escalate cases to the appropriate teams as needed based on issue complexity and process documentation. Work closely with these teams to identify new trends/resolutions. Assist in the content creation/editing process for our knowledge Bases by creating and editing content as necessary based on findings within your support interactions. This includes but is not limited to documenting new issues and solutions, editing existing content for clarity, and identifying content that is no longer relevant. WHAT YOU NEED TO SUCCEED Ideally, 6 months - 1 years experience supporting windows applications Minimum 6 months of answering Inbound call experience for supporting global customers. AS, BS or BA degree in a computer related field preferred. Equivalent work experience will be accepted in place of the education requirement. Must possess highly developed interpersonal and communication skills, and the ability to work with an extensive variety of customers. Must be able to work with difficult customers and situations and still maintain a high level of customer satisfaction. Must be able to maintain a professional demeanor when working with difficult or challenging customers. Heavy telephone usage. Experience with configuration and implementation of Microsoft and/or Linux based servers. Knowledge of Active Directory and Microsoft Exchange. Knowledge of WAN and Network protocols (WINS, DNS, DHCP, TCP). Ability to analyze technical problems without visual contact with the machine. Excellent learning skills. Experience with troubleshooting Cloud based backup and hosted exchange applications with Windows/Mac OS environments (To include but not limited to Outlook, Teams, OneDrive, SharePoint, Intune) Experience with mail configuration on android/IOS mobile devices Ability to utilize available resources to the fullest; must have excellent computer skills. Ability to organize and manage multiple priorities. Demonstrable ability to define problems, gather data, establish facts, and draw valid conclusions. Adept at articulating and responding both verbally and in writing to common inquiries or complaints from customers and partners.

Join our Team About the Opportunity We are seeking a skilled Telecom Network Operations Center (NOC) Engineer to join our dynamic team. In this critical role, you will be responsible for alarm monitoring, alarm analysis, operation and maintenance, and troubleshooting across multiple telecom nodes including RAN, Core CS, Core PS, IP, and IMS. This position offers an exciting opportunity to work with cutting-edge technologies spanning 2G to 5G, ensuring high service availability and excellent customer experience through proactive network management and rapid incident resolution. What You Will Do Monitor alarms and analyze network events to quickly identify and troubleshoot issues across RAN, Core CS, Core PS, IP, and IMS nodes. Perform operation and maintenance activities including node health checks, backups, configuration changes, and fault management. Troubleshoot and resolve hardware and software issues on Ericsson baseband equipment and other telecom network elements. Manage and resolve network incidents, ensuring timely restoration of services to meet SLAs and maintain a low Mean Time to Repair (MTTR). Utilize alarm monitoring tools such as CITRIX, Putty, EMS, and Netcool for effective network surveillance. Collaborate closely with field teams to handle hardware failures, node unreachable issues, and other field-related activities. Follow ITSM ticketing procedures: actively supervise ticket queues, document incident details, actions taken, and resolutions. Communicate effectively with internal teams and external vendors for issue escalation and resolution. Conduct routine maintenance tasks, including system updates and preventive checks. Adhere to and contribute to the improvement of Standard Operating Procedures (SOPs). Proactively detect potential failures and engage Incident Managers or automated systems to prevent or minimize service impact. Skills You Bring Strong telecom knowledge across 2G, 3G, 4G, and 5G service flows and interfaces. Hands-on experience with Ericsson baseband hardware and configuration. Proven expertise in NOC operations, alarm handling, change management, fault diagnosis, and configuration management. Familiarity with network monitoring and management tools such as CITRIX, Putty, EMS, and Netcool. Solid understanding of networking concepts including TCP/IP, DNS, DHCP, VPN. Good knowledge of IP networking protocols: OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, and Segment Routing. Understanding of switching technologies and protocols: VLAN, STP, RSTP, MSTP, VRRP, HSRP. Experience with ITSM frameworks, incident management, and working within SLA environments. Strong analytical, problem-solving, and logical thinking abilities. Excellent communication and documentation skills. Ability and willingness to work in shifts, including nights, US shifts, and weekends. Proactive approach to identifying and resolving network incidents to maintain service continuity and customer satisfaction. Qualification Required: Min Qualification : B.Tech Experience : 4 to 7 years

Job Title: DevOps Engineer (FRE Linux + Networking) Introlligent Job Title: DevOps Engineer (FRE Linux + Networking) Work Model (Hybrid / WFO): About the Company: We, at Introlligent, are a client-centric global software development company committed to delivering top-tier software development, web applications, IT professional services, database management, business intelligence, and infrastructure solutions. With a significant presence across North America, Singapore, UAE, China, and India, we proudly offer unmatched scalability, project efficiencies, and cost benefits through our proven Global Delivery Model. Founded in 2001, Introlligent has built a strong reputation for excellence, providing offshore software development services across diverse industries, including manufacturing, media & entertainment, banking & finance, healthcare, insurance, and real estate. Our clients include Fortune 500 companies, and we specialise in solutions such as offshore and onsite software development, web application development, product development, recruitment solutions, web-enablement design, .NET development, PHP development, and much more. Job Summary & Key Responsibilities: DevOps skills: Manage Linux-based systems, including installation, configuration, and maintenance. Monitor, troubleshoot, and resolve system issues. Implement updates, patches, and configuration changes. Coordinate cross-functional teams to solve system issues. Containerize applications using Docker and manage their lifecycle. Set up monitoring and observability tools like Prometheus and Grafana. Troubleshoot and resolve issues related to application infrastructure. Have basic Python coding experience. Know Ansible automation and configuration tools. Familiarity with various cloud platforms (AWS, Google Cloud). Good understanding of IP addressing, subnetting, DNS, DHCP, routing, switching, and troubleshoot common network connectivity issues. Network troubleshooting techniques and creative problem-solving. Expertise in LAN, WAN, MPLS, and Internet technologies. Experience in a data center environment is preferred. Exposure to Nginx. Set up and troubleshoot site-to-site and client VPNs for secure remote access. Document network configurations, changes, and procedures.

Job Description About the Role: We are looking to hire smart and passionate folks for our customer support team. The customer support team takes care of technical account management for all our customers. They help troubleshoot and resolve issues that customers might have and provide assistance as and when required. In this role, you will be providing dedicated customer support in an omnichannel environment to high-value customers and reputed brands. Responsibilities: Take ownership of customer issues reported and ensure that they are resolved within set SLAs. Diagnosing and troubleshooting problems and identifying solutions to resolve customer issues. Collaborate with other appropriate internal teams and represent the customers while figuring out solutions and workarounds. Following standard procedures for the proper escalation of unresolved issues to the appropriate internal teams. Document knowledge in the form of FAQs and knowledge base articles. Prepare accurate and timely reports, ensuring proper recording and closure of all reported issues. Work with various internal stakeholders to provide prompt and accurate feedback to customers. Handle high MRR customers and reputed brands. Qualifications Must-haves: Minimum of 1-4 years of work experience in a customer support role. Clear, concise, and effective written and oral communication skills. Customer-centricity and empathy towards customers

Role & responsibilities BSOD Errors user system is not booting what is OU network printer is connected but one user is not able to get the print how to check DNS Working. Active Directory Difference between OST & PST Difference between DNS &DHCP Preferred candidate profile- With Good Communication Skills Field work for Mumbai (1k Travel allowance with salary for Field work) Field work for Bangalore but only for Once a week. (Two wheeler mandatory)