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1.0 - 4.0 years
2 - 4 Lacs
Pune, Bengaluru
Work from Office
Hiring: Technical support(Intl. voice) Education: Grad. Min. 1 year exp. in tech support (Intl. voice) CTC: up to 4 LPA Location: Pune/Bangalore 24*7/ WFO Contact: 9653852049 (HR Gaurav)
Posted 3 weeks ago
0.0 - 3.0 years
0 Lacs
indore, madhya pradesh
On-site
As a Junior Network Engineer at our dynamic IT team, you will have the opportunity to enhance your skills and contribute to network infrastructure projects. With 6 months to 2 years of experience in network engineering, you will collaborate closely with senior engineers to gain hands-on experience in network setup, maintenance, and troubleshooting. Your responsibilities will include assisting in the installation, configuration, and maintenance of network hardware and software. Working under the guidance of senior network engineers, you will support daily network operations, configure routers, switches, firewalls, and other network devices, troubleshoot connectivity issues, and update documentation of network configurations. To excel in this role, you must have a strong understanding of networking concepts, protocols, and technologies such as TCP/IP, DNS, and DHCP. Hands-on experience with network devices like routers, switches, and firewalls is essential. Your problem-solving skills, attention to detail, and ability to work independently and in a team environment will be crucial for success. In addition, you should be eager to learn and adapt to new technologies, possess good written and verbal communication skills, and have experience with network security principles and best practices. Certifications such as CCNA, CompTIA Network+ or equivalent will be advantageous, along with familiarity in network performance monitoring tools and techniques. This position is based in Indore, Madhya Pradesh, and requires on-site work at various locations in India and globally, including the USA, UK, Australia, and the Middle East. If you are ready to take on this exciting opportunity and contribute to our IT operations and projects, we look forward to receiving your application.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As an Associate in Bug Management Core Team (Release & Deployment) for UK Operations, you will play a crucial role in supporting large and complex contracts during the implementation and delivery phase. Your responsibilities will include differentiating bug types, working with Cisco Platform and CCO support tools, and designing and performing code upgrades. You will be expected to implement technical designs, troubleshoot issues, and enhance the technical competence of GCS implementation in a global environment. Additionally, you will be responsible for facilitating the delivery of Datacentre, Routing, Switching, and Load balancing designs, as well as scanning network devices for vulnerabilities associated with devices like Cisco, Juniper, and Aruba. You will provide recommendations to customers for bug remediation and vulnerability resolutions, while also producing High Level and Low-Level Implementation Documents using various tools. To excel in this role, you must have professional experience in BUGS scrubbing and a good understanding of various Cisco Platforms such as Routers like ISR 2900/3900/4400, Switches like 2900, 3600, 3750, and Nexus platforms like 9k, 7K, 5k, and 2k. Additionally, hands-on experience with routing protocols, wireless controllers, and multi-vendor environments will be beneficial. Furthermore, your technical skills should include knowledge of networking concepts such as LAN/WAN, TCP/IP, Load balancing, DNS, ACL, Routing, VLAN, and VPN, as well as experience with security tools like Juniper SRX, Checkpoint, and ASA. You should have strong communication and presentation skills, the ability to work in a global environment, and a commitment to security best practices. BT Group, a leading telco with a rich heritage, is at an inflection point in its transformation journey. With a focus on digital infrastructure projects and customer-centric initiatives, BT Group offers a dynamic and innovative work environment. If you are passionate about technology, connectivity, and making a meaningful impact in the telecom industry, this is an exciting opportunity to join a team of skilled professionals dedicated to shaping the future of telecommunications.,
Posted 3 weeks ago
2.0 - 8.0 years
0 Lacs
karnataka
On-site
At PwC, as a member of the cybersecurity team, your main focus will be on protecting organizations from cyber threats using advanced technologies and strategies. You will be responsible for identifying vulnerabilities, developing secure systems, and offering proactive solutions to safeguard sensitive data. Specifically, in the security architecture role at PwC, you will concentrate on designing and implementing robust security frameworks to shield organizations from cyber threats. Your tasks will include developing strategies and solutions to ensure the security of sensitive data and maintain the integrity of systems and networks. In this dynamic environment, your curiosity will drive you to become a reliable and contributing team member. You must be adaptable to working with various clients and team members, each presenting unique challenges and scope. Every experience will serve as an opportunity for learning and personal growth. Taking ownership and consistently delivering high-quality work that adds value for clients and contributes to team success is expected of you. As you progress within the firm, you will establish a reputation for yourself, opening doors to further opportunities. To excel in this role, you should possess a learning mindset and take ownership of your own development. Valuing diverse perspectives, understanding the needs and feelings of others, and adopting habits that sustain high performance are essential. Additionally, actively listening, asking clarifying questions, and effectively expressing ideas are key communication skills. Seeking, reflecting on, acting on, and providing feedback are important practices to embrace. It is crucial to gather information from various sources, analyze facts, and identify patterns. Committing to understanding how the business operates and developing commercial awareness are also vital. Learning and applying professional and technical standards, upholding the firm's code of conduct and independence requirements are integral aspects of this role. With 2-4 years of experience, you should have a background in operations/managed services and possess expertise in multi-cloud infrastructure solutions such as Azure & AWS. Your responsibilities will involve deployment, maintenance, monitoring, and management tasks. Demonstrable experience in implementing and supporting large-scale IT infrastructure environments or large businesses is crucial. Strong technical knowledge in Microsoft, Network & Cloud technology, along with leadership and communication skills, will enable you to enhance service delivery. Effective communication with stakeholders and the ability to gather business requirements and scope relevant solutions are essential. Collaborating with team leaders, setting behavioral and performance standards, energizing your team, and adapting positively to change and uncertainty are key aspects of this role. Preferred technical competencies include a strong technical background in Palo Alto, Cloud Security, Cloud platforms, and NAC (Network Access Control). Knowledge of web application firewall (WAF) and experience in creating, deploying, maintaining, and troubleshooting WAF policies for web applications is highly valued. Understanding data flow technologies, mainstream operating systems, and various security technologies is essential. Additionally, experience with Palo Alto and Prisma Cloud Technologies, planning, configuring, and deploying PA Firewalls, troubleshooting Panorama, Palo Alto firewalls, and managing Prisma cloud solutions will be beneficial. Knowledge of VPN technologies, incident management, change management, and developing scalable network security solutions are key skills required for this role. Furthermore, experience with network security infrastructure, including Illumio Micro/Nano Segmentation, Forescout NAC, and Zscaler, is preferred. Understanding AWS Cloud Networking components and services, and expertise in AWS cloud environments, including VPC, virtual gateway, Route53, Direct Connect Gateway, transit VPC, transit gateway, lambda, endpoints, load balancers, and SIEM dashboard configuration are advantageous. Knowledge of AWS WAF, AWS Load balancers, common OWASP Top Ten Web Application and API vulnerabilities, and complex network architecture is also desirable. In summary, as a member of the cybersecurity team at PwC, you will play a vital role in protecting organizations from cyber threats by implementing robust security frameworks, developing strategies to safeguard sensitive data, and ensuring the integrity of systems and networks. Your passion for learning, adaptability, strong technical skills, and collaborative approach will contribute to the success of the team and add value to our clients" businesses.,
Posted 3 weeks ago
15.0 - 19.0 years
0 Lacs
navi mumbai, maharashtra
On-site
Wipro Limited is a leading technology services and consulting company focused on providing innovative solutions to address clients" most complex digital transformation needs. With over 230,000 employees and business partners across 65 countries, Wipro helps clients realize their boldest ambitions and build sustainable businesses. **Job Title:** Program Manager - Network & Security Infrastructure **Location:** Mumbai, India **Job Summary:** As a highly experienced Program Manager in Network Infrastructure, you will lead and manage complex network infrastructure initiatives across enterprise environments. You will need a deep understanding of networking technologies, project and program management methodologies, and stakeholder coordination to deliver secure, scalable, and high-availability network solutions. The Program Manager will oversee the end-to-end delivery of large-scale network programs, including data center transformation, SD-WAN rollout, global MPLS migrations, wireless architecture upgrades, and integration with security platforms like Zscaler, Cisco ISE, and Palo Alto. **Key Roles & Responsibilities:** **Program Planning & Governance:** - Define and own the overall program roadmap for enterprise network infrastructure projects. - Develop integrated program plans including scope, timelines, dependencies, risks, and resource allocation. - Establish governance mechanisms to monitor program health, track KPIs, and ensure alignment with business objectives. **Technical Oversight & Execution:** - Provide technical leadership to ensure infrastructure designs meet high availability, performance, and security standards. - Collaborate with Network Architects and Engineers to oversee deployment of LAN/WAN infrastructure, Data Center Networks, Cloud networking, Wireless access solutions, and SD-WAN and edge routing. - Drive lifecycle management programs including hardware refresh, EOL/EOS upgrades, and patch compliance. **Stakeholder Management:** - Engage with C-level executives, InfoSec, compliance, cloud, and application teams to align program outcomes with enterprise goals. - Act as the primary point of contact for escalations, decision-making, and cross-functional coordination. **Budgeting & Resource Management:** - Develop multi-year CAPEX/OPEX plans aligned with network strategy. - Optimize resource allocation across multiple concurrent projects; manage vendor SOWs, contracts, and performance. - Identify risks and implement mitigation strategies using qualitative and quantitative risk assessments. **Required Skills:** **Technical Expertise:** - Deep understanding of networking fundamentals and proven experience managing large-scale deployments. - Familiarity with hybrid and cloud-native networking and network monitoring tools. **Project & Program Management:** - 15+ years of experience in IT program management, with at least 5 years in network infrastructure. - Certification in PMP, PRINCE2, or PgMP is required. **Leadership & Soft Skills:** - Exceptional communication and stakeholder management skills. - Strong analytical thinking with a solution-oriented mindset. - Ability to lead cross-functional and distributed teams, including vendor/partner coordination. **Preferred Qualifications:** - Masters degree in computer science or related field. - Network certifications such as CCNP/CCIE, JNCIP/JNCIE, or equivalent. - Experience with mergers, acquisitions, or large-scale network consolidation programs. - Experience integrating with security platforms and frameworks. **Key KPIs:** - On-time and within-budget delivery of network programs. - % reduction in network outages/downtime post-implementation. - Compliance adherence scores. - Stakeholder satisfaction. - Risk mitigation effectiveness and issue resolution turnaround time. Join Wipro to reinvent your world and be part of a business powered by purpose, designed for constant evolution, and focused on empowering your reinvention. Applications from people with disabilities are explicitly welcome.,
Posted 3 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
You should have at least 10 years of experience as a Communication Engineer with a strong understanding of signaling protocol like SIP. Your expertise should include a good grasp of networking and protocols, as well as in-depth knowledge of VOIP, TCP/IP, HTTP, DNS, firewalls, and load balancers. Proficiency in Ruby and C++ is required, along with hands-on experience with Linux servers. A solid understanding of Microservices Architecture and strong knowledge in RESTful APIs, GraphQL, or other API technologies is essential for this role. You should also possess good knowledge of network security concepts and best practices. Additionally, you should be capable of articulating technical concepts clearly to both technical and non-technical audiences.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
Job Description: As a Sr. Linux Administrator at Exela, you will be responsible for installing, configuring, and managing FreeIPA servers and clients. You should have a strong background in identity management systems, specifically with FreeIPA, and be proficient in implementing and maintaining user authentication, authorization, and auditing processes. Your role will involve managing user accounts, groups, and policies within the FreeIPA environment to ensure high availability, replica set, and reliability of services. Collaboration with IT security teams to establish and enforce identity management policies will be a key aspect of your responsibilities. You will troubleshoot and resolve issues related to FreeIPA and integrated services, conduct regular system backups and updates for security compliance, and provide training and support to users and administrators on FreeIPA functionalities. To excel in this role, you must have proven experience with FreeIPA or similar identity management solutions, strong knowledge of Linux systems administration (particularly CentOS, RHEL, etc.), and familiarity with LDAP, Kerberos, DNS, and security protocols. Experience with scripting languages like Python and Bash for automation is essential. Additionally, you will be expected to install, configure, and maintain SFTP servers on Linux systems. This includes configuring SSH for secure SFTP operations, monitoring server performance and user activity, troubleshooting and resolving SFTP-related issues, and maintaining detailed documentation of SFTP configurations, user access, and security policies. You will also collaborate with cross-functional teams to integrate SFTP solutions with other systems while adhering to network protocols and security best practices. If you have a strong background in Linux administration, Openssh, SFTP configuration, and security best practices, and are looking to contribute to a global leader in business process automation, then this role at Exela is the perfect opportunity for you. Apply now and be a part of our innovative team dedicated to digital transformation solutions.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
As a skilled professional in the field, you will be responsible for various tasks related to implementing technical solutions and ensuring the smooth operation of network devices. Your role will involve differentiating bug types, performing code upgrades, and improving the technical competence of the GCS implementation in a global environment. Additionally, you will support large and complex contracts during the implementation and delivery phase. Your expertise with Cisco Platforms, including routers like ISR 2900/3900/4400, switches like Cisco 2900, 3600, 3750, and 3650, as well as Nexus platforms such as Nexus 9k, 7K, and 5k, will be essential for this role. You must also have hands-on experience with routing protocols like EIGRP, OSPF, BGP, and various technologies like VSS, VPC, and HSRP. Furthermore, your responsibilities will include understanding the Change Implementation process following ITIL standards, performing vulnerability scans on network devices, and providing recommendations to customers for bug remediation. You will also be required to produce High Level & Low-Level Implementation Documents, establish good relationships with suppliers, and assess technical risks effectively. Your skills in LAN/WAN, TCP/IP, Load balancing, DNS, ACL, Routing, VLAN, VPN, as well as experience with Cisco SDWAN, Wireless Cisco/ARUBA/WLC AP, and network design tools like MS Visio, will be highly valuable in this role. An understanding of security technologies such as Juniper SRX, Checkpoint, ASA, and Riverbed devices will also be beneficial. In addition to your technical expertise, effective communication, leadership, and presentation skills, along with the ability to work in a global 24/7 environment, will be crucial for success in this position. By joining BT Group, you will be part of a transformative journey to revolutionize connectivity for millions and help create the UK's best telco. If you are excited about this opportunity but do not meet every single requirement listed, we encourage you to apply anyway. We are committed to building a diverse and inclusive workplace where everyone can thrive, and your unique skills and experiences may make you the ideal candidate for this role.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
The role of Aruba Wireless Engineer involves providing significant technical expertise in the architecture planning and design of the concerned tower while also managing its day-to-day operations. The responsibilities of a Wireless Engineer include working on Wireless controller/access points, conducting site wireless surveys and RF interference assessments, troubleshooting and resolving wireless network issues, and collaborating with cross-functional teams to integrate wireless solutions with existing infrastructure. It is preferred for candidates to have industry certifications such as CCNP Wireless, CWNP, or equivalent, along with proficiency in network protocols and standards. Excellent communication skills are also required for this role. Team Management aspects include resourcing, forecasting talent requirements, hiring adequate resources, training direct reportees for recruitment and selection decisions, ensuring compliance to onboarding and training standards, building an internal talent pool, promoting diversity in leadership positions, setting goals for direct reportees, conducting performance reviews and appraisals, driving engagement initiatives, tracking team satisfaction scores, and exercising employee recognition and appreciation. The performance parameters for this role include SLA adherence, knowledge management, CSAT/customer experience, identification of risk issues and mitigation plans, timely delivery of new projects, avoiding unauthorized changes, and no formal escalations. Mandatory skills for this role include expertise in Cisco Routing and Switching with 5-8 years of experience. Wipro is a company focused on digital transformation and reinvention, seeking individuals who are inspired by continuous evolution and reinvention. The company encourages individuals to design their own reinvention and aims to empower them to realize their ambitions. Wipro welcomes applications from people with disabilities. Join Wipro and be part of a business powered by purpose, where you can constantly evolve and realize your ambitions in a supportive and inclusive environment.,
Posted 3 weeks ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
You should have a minimum of 12 years of experience in Sales, Consulting, or Presales in the cybersecurity domain. A consultative problem-solving services-oriented, solution-led approach and experience are preferred. Your demonstrated ability for consultative sales in the cybersecurity domain should be targeting CISO/CXOs. Skills in areas of risk advisory and various cybersecurity frameworks, along with an understanding of the cybersecurity OEM ecosystem and dexterity in crafting winning services proposals are critical. Expertise in any core security element of Device Management, Network Security, Zero Trust Frameworks, and Managed Detection and Response (MDR) Services is required. Knowledge in Data Security and Privacy, various Industry compliance Frameworks from SEBI, RBI, IRDA, DPDP, Security Assurance, and Cloud Security areas is essential. You should have proven expertise and experience in crafting complex managed security services (MSS) proposals which include multiple cybersecurity domains like network security, device management, security operations, SOC services, etc. Reviewing technology designs with technology architects and engineers while considering local and regional regulatory requirements is part of the role. Experience with assessment of a comprehensive and broad set of security technologies and processes, data protection, identity and access management (IAM), network security within SaaS, IaaS, PaaS, and other cloud environments is necessary. Additionally, expertise in Infra security architecture and any subject matter expertise within network infrastructures and perimeter security technologies such as firewalls, load balancers, WAF, CASB, proxies, SDN, DNS, and DDOS solutions is expected. A solid grasp of private/hybrid/public clouds and legacy IT infrastructures is required. You should be highly familiar with public and private cloud technologies (e.g., AWS, Azure, GCP, VMWare, etc.) and their Security offerings, preferably based on certifications and some hands-on experience. Maintaining in-depth knowledge of the competition's offerings and strategies is important. You will lead the development of integrated solutions, including terms and conditions, to create a final customer proposal. An understanding of emerging technologies & trends like XDR, MDR, CASB, SASE, Microservices, Kubernetes, containers, Intelligent Automation, DevSecOps, Zero Touch, etc., is preferred. A Bachelor's degree or Master's degree is also desirable for this role.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
You will be joining Introlligent, a client-centric global software development company that specializes in delivering top-tier software development, web applications, IT professional services, database management, business intelligence, and infrastructure solutions. With a significant presence across North America, Singapore, UAE, China, and India, Introlligent offers unmatched scalability, project efficiencies, and cost benefits through its proven Global Delivery Model. Established in 2001, Introlligent has earned a strong reputation for excellence in providing offshore software development services across various industries, including manufacturing, media & entertainment, banking & finance, healthcare, insurance, and real estate. Introlligent's client base includes Fortune 500 companies, and the company specializes in solutions such as offshore and onsite software development, web application development, product development, recruitment solutions, web-enablement design, .NET development, PHP development, and more. Your role at Introlligent will involve the following key responsibilities: DevOps skills: - Managing Linux-based systems, including installation, configuration, and maintenance. - Monitoring, troubleshooting, and resolving system issues. - Implementing updates, patches, and configuration changes. - Coordinating cross-functional teams to solve system issues. - Containerizing applications using Docker and managing their lifecycle. - Setting up monitoring and observability tools like Prometheus and Grafana. - Troubleshooting and resolving issues related to application infrastructure. - Having basic Python coding experience. - Knowing Ansible automation and configuration tools. - Being familiar with various cloud platforms (AWS, Google Cloud). Networking: - Having a good understanding of IP addressing, subnetting, DNS, DHCP, routing, switching, and troubleshooting common network connectivity issues. - Using network troubleshooting techniques and creative problem-solving. - Having expertise in LAN, WAN, MPLS, and Internet technologies. - Experience in a data center environment is preferred. - Exposure to Nginx. - Setting up and troubleshooting site-to-site and client VPNs for secure remote access. - Documenting network configurations, changes, and procedures. - Possessing excellent verbal and written communication skills. If you have 2-5 years of relevant experience and are looking for a Full-Time opportunity in Bengaluru with a Hybrid work model, then this position at Introlligent could be the perfect fit for you. Join us in our commitment to delivering excellence in software development and IT solutions to our global clients.,
Posted 3 weeks ago
0.0 - 3.0 years
0 Lacs
karnataka
On-site
We are seeking a Technical Operations Specialist to deliver high-quality support to our clients within the hotel industry. You must possess a sharp attention to detail and collaborate effectively with your team to ensure seamless operations within the department. Your role is crucial in building trust with our clients, who will rely on you for prompt and accurate solutions. Your responsibilities will include responding to, managing, and resolving customer inquiries and problems submitted through a ticketing system. You will guide clients through troubleshooting steps via various communication channels until their issues are resolved satisfactorily. Moreover, you will devise and execute strategies to enhance customer experience beyond the expectations of both the hotel and its guests. Conducting client training sessions to optimize the usage of our products, setting up and configuring our solutions following established protocols, and communicating with external partners and internal stakeholders fall under your purview. It is essential to provide feedback and escalate unresolved issues to the appropriate departments within the organization. You will need to juggle multiple open issues concurrently, lead internal projects, and document operational procedures and knowledge meticulously. To qualify for this position, you should hold a BE/BSc/BCA or equivalent degree, preferably in computer science or electronics and communications. Strong problem-solving skills, effective communication abilities, and familiarity with computer systems and software products are essential. A basic understanding of DNS (A, NS, MX records, etc.) is required, along with adaptability to dynamic processes and a commitment to staying abreast of updates. You should be adept at delivering clear, step-by-step instructions both in writing and verbally. Ideally, you will have 0 to 2 years of experience in a client-facing role within a consultation or support capacity. If you meet these requirements and are eager to join a dynamic team, we encourage you to apply for this opportunity.,
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
You will play a crucial role as a Technical Support Engineer for Heroku, providing top-notch technical support to customers to ensure the smooth operations and optimal performance of their applications on the Heroku platform. You will act as the primary point of contact for customers, addressing and resolving technical issues related to the Heroku platform. Collaboration with other teams such as engineering, product management, and sales will be essential to address customer issues, provide feedback, and contribute to product improvements. Your expertise will be crucial in troubleshooting complex issues, resolving technical problems, and offering guidance on best practices for using Heroku products and services. Furthermore, you will create and maintain comprehensive documentation, knowledge base articles, and troubleshooting guides to enhance the overall support experience for customers and the support team. Additionally, you will provide guidance and mentorship to junior support engineers, assisting them in developing their skills and knowledge. To excel in this role, you should have at least 3 years of customer-facing technical support experience with cloud platforms, especially Heroku, AWS, Azure, or Google Cloud Platform. Proficiency in programming languages such as Ruby, Python, Java, Node.js, or Go is required. Knowledge of containerization technologies like Docker and Kubernetes, as well as familiarity with web technologies, web frameworks, databases (both SQL and NoSQL), and logging/monitoring tools, will be beneficial. Experience with CI/CD pipelines and managing Sev0 and Sev1 incidents is essential. A customer-centric mindset, excellent communication and interpersonal skills, and the ability to empathize with customers are key qualities for this role. Strong collaboration skills to work effectively with cross-functional teams and previous experience in mentoring and training junior team members are also necessary. Preferred qualifications include in-depth knowledge and hands-on experience with Heroku application deployment and configuration, troubleshooting and resolving issues related to the Heroku runtime environment, understanding of dyno scaling, application performance optimization, and familiarity with add-ons, buildpacks, and environment variables on the Heroku platform. This role may require working in shifts, including night shifts and weekend shifts, which can change based on business requirements. Being part of a weekend on-call rotation to assist customers with high-severity incidents is also a requirement for this position.,
Posted 3 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a Communication Engineer in Bangalore, India, you will leverage your 10+ years of experience to excel in this role. Your expertise in Signaling protocol (SIP) and strong knowledge of networking and protocols will be crucial for success. Additionally, your proficiency in VOIP, TCP/IP, HTTP, DNS, firewalls, and load balancers will be essential. Your skills in Ruby and C++, combined with hands-on experience with Linux servers, will enable you to tackle challenges effectively. A good understanding of Microservices Architecture and strong knowledge in RESTful APIs, GraphQL, or other API technologies will be valuable assets in this role. Moreover, your familiarity with network security concepts and best practices will contribute to maintaining a secure environment. Your ability to clearly communicate technical concepts to both technical and non-technical audiences will be key in ensuring effective collaboration within the team.,
Posted 3 weeks ago
0.0 - 3.0 years
0 Lacs
punjab
On-site
You are invited to join our team as a Customer Service Executive for our US-based Internet Service Provider (ISP) process. In this role, you will be responsible for addressing technical queries regarding internet connectivity, modem/router setup, speed issues, and service disruptions. We are looking for candidates with a fundamental understanding of networking and internet services. Your main responsibilities will include answering inbound customer calls to offer assistance with internet-related issues, troubleshooting common technical problems such as modem/router configuration, speed issues, and DNS errors, guiding customers through technical steps in a clear and simple manner, logging issues, and escalating them to higher technical teams when necessary. Your goal will be to ensure customer satisfaction through effective communication and issue resolution. To excel in this role, you should have a good grasp of internet basics, IP addresses, DNS, DHCP, LAN/WAN, as well as be familiar with routers/modems and their setup process. Basic troubleshooting skills for connectivity issues are essential, and knowledge of networking tools like ping and tracert is considered a plus. The ideal candidate will have a minimum of 6 months to 1 year of experience in an international voice process, preferably in tech support or ISP. Proficiency in spoken English and strong customer handling skills are a must. You should also be willing to work night shifts based on US timings. In return, we offer a competitive fixed salary along with performance incentives, technical training opportunities, and a clear path for career growth in a friendly work environment. If you are ready to take on this exciting opportunity, we look forward to welcoming you to our team. This position is full-time and permanent, with the work location being in-person.,
Posted 3 weeks ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Provide technical support for desktops, laptops, and peripherals. Troubleshoot basic hardware/software issues and assist users in day-to-day IT operations. Required Candidate profile Need only Male Freshers with basic knowledge of hardware, OS, and networking. Strong communication and eagerness to learn 2025 passed outs candidates are not eligible.
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
You should have a strong understanding of networking principles including TCP/IP, DNS, DHCP, routing, and other networking protocols. Your troubleshooting and diagnostic skills should enable you to identify and resolve complex network problems efficiently. Proficiency in hardware and software configuration is essential, as you will be responsible for configuring network devices, servers, and other network components. Understanding network security threats and best practices is crucial for maintaining a secure network environment. Excellent communication skills are required to effectively convey technical information to both technical and non-technical audiences. You should possess problem-solving skills to analyze issues, develop solutions, and implement them effectively. Providing exceptional customer service to end-users is a key aspect of this role. This position is suitable for freshers and involves full-time, permanent work in day and morning shifts from Monday to Friday. The work location is in person.,
Posted 3 weeks ago
9.0 - 14.0 years
15 - 22 Lacs
Hyderabad
Work from Office
In depth knowledge & working experience on Azure Subscription, RBAC, Active Directory, DNS, DHCP & AAD. In Depth knowledge on Troubleshooting on Prem Active Directory related to Replication issues. Hands on experience with user & group account administration, GPO management , DNS management, Active Directory Topology,AD configuration, schema management & replication management as per process & policies of ManpowerGroup. Hands on experience on Azure Active Directory (AAD) - Active Directory Paas Service for single sign & Multifactor authentication of Azure cloud resources. Knowledge on Active Directory Domain Controller Management and Support FSMO,GPO, LDAP replication Deep Technical expertise on Active Directory 2016 Managing Active Directory Restore operations (Authoritative Restore) Management and Implementation of Schema Upgrade in Environments Knowledge on Powershell Install Upgrade and administration of AAD connect Management of Active Directory relying party trusts AD Organization unit (OU) Management including creation , modification and deletion of Ous Administration ,Management and Troubleshooting of DFS, DFSR
Posted 3 weeks ago
0.0 - 5.0 years
3 - 8 Lacs
Pune
Work from Office
MNC Hiring For Technical Support Associate Grads/ UGs Salary up to 3lpa - 8.4lpa (Based on last salary 25-30% hike) Location- Pune Freshers are welcome; up OR 1 year of tech support experience preferred Excellent comms & written skills Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Call for more details Call HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Required Candidate profile Need strong knowledge & experience in BIOS Active Directory, DNS, DHCP, O365 & it's products, FSMO, Group policy, etc. Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 3 weeks ago
3.0 - 6.0 years
9 - 19 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Role & responsibilities Job Summary: We are seeking a skilled Azure Network Security Engineer with hands-on expertise in Fortinet firewalls , Azure Virtual WAN , SD-WAN , and enterprise-grade DNS configurations . The ideal candidate will have strong experience in designing, implementing, and migrating on-premise networks into Azure cloud infrastructure , with deep knowledge of ExpressRoute , Hub & Spoke topology , and DNS resolvers . Key Responsibilities: Design and implement secure and scalable Azure network architectures including Hub & Spoke and Virtual WAN . Configure and manage Fortinet (FortiGate) firewalls and SD-WAN solutions. Lead the migration of on-premise networks into Azure , ensuring minimal downtime and high security. Manage and optimize ExpressRoute connections for hybrid cloud scenarios. Configure and troubleshoot Azure DNS Resolver , custom DNS servers, and private DNS zones. Ensure secure integration of SD-WAN with Azure Virtual WAN and FortiGate appliances. Monitor and maintain network health and security, addressing vulnerabilities proactively. Document architecture, changes, and SOPs, and work closely with security and infrastructure teams. Required Skills: Strong experience with Fortinet FortiGate firewalls and SD-WAN configuration Expertise in Azure networking including: Azure Virtual WAN (VWAN) Hub and Spoke topology ExpressRoute Azure DNS & DNS Resolver Proven experience in network migration from on-premise to Azure Familiarity with IPsec VPNs , BGP , and network routing protocols Strong understanding of cloud security best practices and network segmentation
Posted 3 weeks ago
0.0 - 5.0 years
3 - 8 Lacs
Pune
Work from Office
Job Title: International Technical Support Executive Location: Pune Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Freshers are welcome OR up to 1 year of tech support experience preferred Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs
Posted 3 weeks ago
8.0 - 12.0 years
15 - 30 Lacs
Hyderabad
Hybrid
About the Role: Installing and upgrading UNIX/Linux system software on company servers and computers. Creating UNIX file systems. Setting up and maintaining UNIX user accounts and access management systems. Implementing network and computer system policies. Detecting and troubleshooting software and hardware issues. Responding to technical user requests and software errors. Monitoring the performance of the system and server. Creating backup and recovery policies. Setting up and monitoring security policies. Applying patches and upgrades when necessary. Youll Bring: Bachelor’s degree in Computer Science, Computer Engineering, or a similar field. 5+ years of hands-on work experience in AIX/HP-UX/UNIX/Linux system administration. Knowledge of UNIX and LINUX operating systems, storage environments, file systems, and network protocols. Detailed knowledge of UNIX principles, file editing, UNIX commands, and file manipulation. Familiarity with Windows, UNIX, LINUX, and LINUX shell scripting. Knowledge of networking principles including routing, subnets, TCP, IP, VLANs, and UDP. Understanding/Knowledge of backup software and procedures. Understanding/Knowledge in storage management and SAN. In-depth knowledge of computer hardware systems including circuit boards, memory modules, and processors. Excellent troubleshooting skills.
Posted 3 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Pune
Work from Office
Role & responsibilities Cloud Administration Microsoft Azure Administrator, Azure Active Directory, Office 365 workload administration 2. Perform Server and system hardening, tuning, performance monitoring and troubleshooting. 3. Handling tickets raised by users. 4. Handling Alerts raised by alert monitoring system from Servers. 5. Server patching and Analysis 6. Candidate should be ready to work in shift timings as per business requirement. Preferred candidate profile 1. Good Exposure in handling Windows, Linux based servers. 2. Knowledge on hypervisor like VMWARE, Hyper-V etc. 3. Knowledge on Backup and Recovery like Azure Backup, Veeam, EMC networker etc. 4. Experience in handling Microsoft Active Directory, DNS, DHCP etc. 5. Knowledge on Windows desktop, laptop, servers, and peripherals. 6. Proven client interaction skills with Strong analytical skills and decision-making capabilities. 7. Excellent problem-solving and multitasking skills, Customer-oriented attitude 8. Ability to work in different shift timings
Posted 3 weeks ago
1.0 - 6.0 years
2 - 7 Lacs
Pune
Work from Office
International Voice Process Min. 1Yr+ Strong Technical Exp. into Active Directory, DHCP, TCP, IP, Technical trouble shooting Excellent communication skills Work from Office CTC - Upto 8.4L Loc. - Pune Required Candidate profile Contact Aparupa (9311697179) aparupa.imaginators@gmail.com
Posted 3 weeks ago
1.0 - 2.0 years
5 - 9 Lacs
Pune
Work from Office
Job Description: Business team at NCS is looking for professionals with experience in Wintel AD, Windows VMWare, M365, cloud (basic). Ideally looking for combination of all the skills however, ready to consider candidates who have hands on experience in Wintel AD and Windows VMWare and have worked on M365 earlier OR are willing to catch up with M365. We can consider professionals having experience in M365 and have earlier worked on Wintel AD and Windows VMWare OR willing to catch with it Objectives/Purpose of the Job As part of the Technical team to support and manage the capability of the infrastructure systems hosted in the Data Centers to deliver cost effective services to meet customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics. Key Responsibilities & Key Result Areas Provide infrastructure systems support to ensure smooth operations that conformed to the agreed Service Level Agreement (SLA). Work closely with Service Delivery Manager to meet service delivery requirements and support him/her in meetings. Manage systems changes through established change request process & provide status reports to the relevant parties. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures. Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability. Monitor the agreed service level (e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties. Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business. Provide systems related technical advice to customers or project team. Perform and manage routine preventive maintenance and operational activities such as service requests, report generation, incident response, patch management. Perform infrastructure monitoring and escalation as per standard operations procedures. Ensure the management of Infrastructure systems adhere to established ITIL best practices, CIS hardening guidelines and methodologies where applicable. Attend to Audit RFI, responses, clarifications and meetings. Technical Knowledge / Skill Sets / Competencies Server/Virtualization (RHEL, AIX and Solaris are Server OS: Win 2003, 2008, 2012, 2016, 2019 Scripting: Windows power Unix shell scripting Automation skills: Ansible, Puppet etc. (preferred) Business Continuity/Disaster Recovery: BC/DR Cluster technologies – Microsoft cluster System Management Tools – SCCM, SCOM. Microsoft Services – AD, DNS, File server, DHCP,IIS etc SSL cert management Operational Support ITSM, such as ServiceNow Monitoring tools such as Solarwinds Orion, Nagios Network and Security Networking and related technologies (e.g. load balancing / DNS / SSL / firewalls / NAT) Secure File Transfer Protocol (SFTP) Service Documentation Good documentation write-up skills OS hardening: understand and perform compliance checks (Mandatory) Requirements Business team at NCS is looking for professionals with experience in Wintel AD, Windows VMWare, M365, cloud (basic). Ideally looking for combination of all the skills however, ready to consider candidates who have hands on experience in Wintel AD and Windows VMWare and have worked on M365 earlier OR are willing to catch up with M365. We can consider professionals having experience in M365 and have earlier worked on Wintel AD and Windows VMWare OR willing to catch with it Degree in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline Good Cyber Security mindset Good analytical and problem-solving skills Possess initiative with positive working attitudes and customer services oriented Independent, resourceful and goal-oriented Strong teamwork, communication and interpersonal skills Manage and mentor a team of 3-5 Level 1 Systems Engineers ITIL v4 Foundation Certification (Good to have) OS Certification: Microsoft, Hyper V etc Familiar with ISO 9001 and ISO 27001 24x7, After office hours on-call standby
Posted 3 weeks ago
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