4090 Dns Jobs - Page 42

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Position Summary The F5 NGINX Business Unit is seeking a Devops Software Engineer III based in India. As a Devops engineer, you will be an integral part of a development team delivering high-quality features for exciting next generation NGINX SaaS products. In this position, you will play a key role in building automation, standardization, operations support, and tools to implement and support world-class products; design, build, and maintain infrastructure, services and tools used by our developers, testers and CI/CD pipelines. You will champion efforts to improve reliability and efficiency in these environments and explore and lead efforts towards new strategies and architectures for pipeline services, infrastructure, and tooling. When necessary, you are comfortable wearing a developer hat to build a solution. You are passionate about automation and tools. Youll be expected to handle most development tasks independently, with minimal direct supervision. Primary Responsibilities Collaborate with a globally distributed team to design, build, and maintain tools, services, and infrastructure that support product development, testing, and CI/CD pipelines for SaaS applications hosted on public cloud platforms. Ensure Devops infrastructure and services maintain the required level of availability, reliability, scalability, and performance. Diagnose and resolve complex operational challenges involving network, security, and web technologies. This includes troubleshooting problems with HTTP load balancers, API gateways (e.g., NGINX proxies), and related systems. Take part in product support, bug triaging, and bug-fixing activities on a rotating schedule to ensure the SaaS service meets its SLA commitments. Consistently apply forward-thinking concepts relating to automation and CI/CD processes. Skills Experience with deploying infrastructure and services in one or more cloud environments such as AWS, Azure, Google Cloud. Experience with configuration management and deployment automation tools, such as Terraform, Ansible, Packer. Experience with Observability platforms like Grafana, Elastic Stack etc. Experience with source control and CI/CD tools like git, Gitlab CI, Github Actions, AWS Code Pipeline etc. Proficiency in scripting languages such as Python and Bash. Solid understanding of Unix OS Familiarity or experience with container orchestration technologies such as Docker and Kubernetes. Good understanding of computer networking (e.g., DNS, DHCP, TCP, IPv4/v6) Experience with network service technologies (e.g., HTTP, gRPC, TLS, REST APIs, OpenTelemetry). Qualifications Bachelors or advanced degree; and/or equivalent work experience. 5+ years of experience in relevant roles. The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/ Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Position Summary The F5 NGINX Business Unit is seeking a Devops Software Engineer III based in India. As a Devops engineer, you will be an integral part of a development team delivering high-quality features for exciting next generation NGINX SaaS products. In this position, you will play a key role in building automation, standardization, operations support, and tools to implement and support world-class products; design, build, and maintain infrastructure, services and tools used by our developers, testers and CI/CD pipelines. You will champion efforts to improve reliability and efficiency in these environments and explore and lead efforts towards new strategies and architectures for pipeline services, infrastructure, and tooling. When necessary, you are comfortable wearing a developer hat to build a solution. You are passionate about automation and tools. Youll be expected to handle most development tasks independently, with minimal direct supervision. Primary Responsibilities Collaborate with a globally distributed team to design, build, and maintain tools, services, and infrastructure that support product development, testing, and CI/CD pipelines for SaaS applications hosted on public cloud platforms. Ensure Devops infrastructure and services maintain the required level of availability, reliability, scalability, and performance. Diagnose and resolve complex operational challenges involving network, security, and web technologies. This includes troubleshooting problems with HTTP load balancers, API gateways (e.g., NGINX proxies), and related systems. Take part in product support, bug triaging, and bug-fixing activities on a rotating schedule to ensure the SaaS service meets its SLA commitments. Consistently apply forward-thinking concepts relating to automation and CI/CD processes. Skills Experience with deploying infrastructure and services in one or more cloud environments such as AWS, Azure, Google Cloud. Experience with configuration management and deployment automation tools, such as Terraform, Ansible, Packer. Experience with Observability platforms like Grafana, Elastic Stack etc. Experience with source control and CI/CD tools like git, Gitlab CI, Github Actions, AWS Code Pipeline etc. Proficiency in scripting languages such as Python and Bash. Solid understanding of Unix OS Familiarity or experience with container orchestration technologies such as Docker and Kubernetes. Good understanding of computer networking (e.g., DNS, DHCP, TCP, IPv4/v6) Experience with network service technologies (e.g., HTTP, gRPC, TLS, REST APIs, OpenTelemetry). Qualifications Bachelors or advanced degree; and/or equivalent work experience. 5+ years of experience in relevant roles. The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/ Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/ Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience.

Position Summary The F5 NGINX Business Unit is seeking a Devops Software Engineer III based in India. As a Devops engineer, you will be an integral part of a development team delivering high-quality features for exciting next generation NGINX SaaS products. In this position, you will play a key role in building automation, standardization, operations support, and tools to implement and support world-class products; design, build, and maintain infrastructure, services and tools used by our developers, testers and CI/CD pipelines. You will champion efforts to improve reliability and efficiency in these environments and explore and lead efforts towards new strategies and architectures for pipeline services, infrastructure, and tooling. When necessary, you are comfortable wearing a developer hat to build a solution. You are passionate about automation and tools. Youll be expected to handle most development tasks independently, with minimal direct supervision. Primary Responsibilities Collaborate with a globally distributed team to design, build, and maintain tools, services, and infrastructure that support product development, testing, and CI/CD pipelines for SaaS applications hosted on public cloud platforms. Ensure Devops infrastructure and services maintain the required level of availability, reliability, scalability, and performance. Diagnose and resolve complex operational challenges involving network, security, and web technologies. This includes troubleshooting problems with HTTP load balancers, API gateways (e.g., NGINX proxies), and related systems. Take part in product support, bug triaging, and bug-fixing activities on a rotating schedule to ensure the SaaS service meets its SLA commitments. Consistently apply forward-thinking concepts relating to automation and CI/CD processes. Skills Experience with deploying infrastructure and services in one or more cloud environments such as AWS, Azure, Google Cloud. Experience with configuration management and deployment automation tools, such as Terraform, Ansible, Packer. Experience with Observability platforms like Grafana, Elastic Stack etc. Experience with source control and CI/CD tools like git, Gitlab CI, Github Actions, AWS Code Pipeline etc. Proficiency in scripting languages such as Python and Bash. Solid understanding of Unix OS Familiarity or experience with container orchestration technologies such as Docker and Kubernetes. Good understanding of computer networking (e.g., DNS, DHCP, TCP, IPv4/v6) Experience with network service technologies (e.g., HTTP, gRPC, TLS, REST APIs, OpenTelemetry). Qualifications Bachelors or advanced degree; and/or equivalent work experience. 5+ years of experience in relevant roles. The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/ Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/ Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience.

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/ Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/ Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience.

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/ Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/ Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience.

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/ Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience.

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/ Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience.