Innovation is our driving force towards your success IT Infrastructure Analyst(Linux) IT Infrastructure Analyst(Linux) Hours of operation: 2 shifts: 5:30 am to 1:30 pm /10:00 am to 06:00 pm Job Description: The IT Infrastructure Analyst is responsible for providing production support and working on assigned technical initiatives in an efficient/effective manner. This includes alerts being received through escalations from the monitoring team, through automated email alerts, and end-user escalations. The IT Infrastructure Analyst is expected to attend to all issues and either resolve them in a timely manner within the prescribed SLA (if doable) or escalate to Tier 3 for resolution. The IT Infrastructure Analyst will also have to liaison with other 3rd parties (hardware vendors, data center staff, product support, etc.) to coordinate the resolution of incidents and alerts. Proactively deploy and maintain multiple virtual machines and containers to ensure 24x7x365 uptime. Maintain best practices on managing systems and services across all environments. Fault finding, analysis and of logging information for reporting of performance exceptions. Proactively monitoring system performance and capacity planning. Manage, coordinate, and implement software upgrades, patches, hot fixes. Create and modify scripts or applications to perform tasks. Collaborate with other teams and team members to effectively support and manage various systems. Key Requirements: 2-4 years experience in Windows/Linux administration and management. In depth knowledge of Linux (RedHat, CentOS). Good knowledge of Windows server. In depth knowledge of VMWare and Kubernetes. Experience in managing VMWare and Kubernetes environments including installation and upgrades. Solid knowledge of Active Directory, DNS, DHCP, LDAP and SNMP . Strong problem solving and communication skills. Good learner and able to pick up new technology quickly. Good to have: Experience and familiarity with storage solutions. Experience and familiarity with automation tools Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Job Description for Azure Stack HCI 9+ years of experience in Hyper-v cluster, MS cluster Administration, Hyper-V replication, S2D cluster, Azure stack HCI, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles. Need to be flexible to work in shifts and work from Office. Technical Skills:- Extensive troubleshooting skills and problem-solving ability required for MS Cluster, Hyper-V cluster and Azure stack HCI. Hyper-V - Strong knowledge and experience required for Installation , Configuration and end to end management of Hypervisor and VM running on Hyper-V. Azure stack HCI strong knowledge and troubleshooting experience required on S2D stack HCI cluster. Good experience required on Installation, configuration , backup and restoration of stack HCI nodes Cluster - Strong Knowledge and experience required for MS Failover Cluster Installation, configuration and troubleshooting of cluster issues. Ability to provide the RCA with the available logs. Windows - Server 2008 till 2022 installation, configuration, and end to end support for OS related issues. Dump file analysing. Patching - Good Experience required in Azure stack HCI OS patching and firmware upgrade for stack HCI nodes. Good Knowledge required on DNS, DHCP and GPO Tools - Good experience required on various MS tools like, Perfmon , procmon and netmon. Scripting Good to have PowerShell scripting knowledge. Process Good Knowledge on ITIL process. Soft Skills Strong communications skills Excellent spoken and written English communication. Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable Demonstrable troubleshooting skills Cross-team collaboration

Service Desk Executive Level L1 Communication Good (Verbal/Written) Email Email Writing skills Experience Range 2 -3 Years Required Skills Set Win 10, Win 11, Remote Support, Domain joining, Metting setup (Teams, Google meet), MS office, MS Outlook (PST, OST, Rules, Signature, PST backup, PST repair, PST movement), Ticketing Tool (Service request, Incident requerst, Call Priority P1, P2, P3 & P4), Printers (Local, Network) , Basic DNS, DHCP, Subnet mask, Gateway, Access point, Wi-Fi, LAN, WAN

Working Timings: Ready to work as per eastern shift timings, (5:00 PM to 2:00 AM IST) Work from office - Hyderabad location. Responsibilities Manage large amounts of incoming emails regarding software support Interact with customers, partners, and internal teams to provide advice and assistance and achieve customer satisfaction Logically deduce root cause and find workarounds and solutions to issues Identify, analyze, and document product bugs and fixes relating to the Product functionality, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficiency, and Quality metrics Prioritize and resolve issues of the highest technical and business severity Handle customer complaints and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers Keep accurate records of customer interactions by documenting them in Salesforce Communicate with Product Management and Development Teams in JIRA Qualifications/ Requirements Technical Requirements: Previous technical support experience. High proficiency in Microsoft Word, Excel, and PowerPoint Ability to understand and troubleshoot complex systems Ability to extract meaningful information from Customer communications to understand customer intent and identify the customer s technical issue. Basic Networking knowledge (TCP/IP, DNS, SSL etc.) Understanding of Windows client and server environments Nice to have: Previous experience working with Salesforce. Previous experience working with JIRA. Basic technical SQL knowledge. Basic Oracle and/or SAP knowledge. Experience with software installations, network operations, and software support Knowledge of SQL Server (i.e. able to do admin tasks such as backup/restore, understanding SQL/triggers/stored procedures etc.). Understanding and experience with Microsoft IIS. Understanding and experience with SQL Server Analysis Services Windows general troubleshooting - understanding Event Viewer logs, Windows Installer errors and logs, using the Registry Editor etc. Communication skills: Ability to communicate correctly and clearly with both internal team members and external customers. Native or equivalent English proficiency Excellent written communication skills. Valued Traits: Highly motivated and driven to perform at the highest level. Natural curiosity and willingness to learn and understand issues Shows pride in producing quality deliverables. Always being punctual and professional internally and with customers. Education Requirements: Bachelor s Degree (CSE, IT) or MCA

What youll be doing... Youll lead multiple software engineers internally and externally to design and develop core software components for the Verizon router platform. Verizon routers, gateways, and extenders play a key role in providing a stable, high-speed broadband network to Verizon's consumer and business customers. Your work will help us stay at the forefront of technology and positively impact the customer experience. ? Working closely with both internal and external teams to define and implement features for the Verizon router platform. Mentoring engineering teams through software platform releases, ensuring products are on spec, architecturally sound, and delivered on time. Handling technical communications with US teams and external development partners. Developing features that adhere to open source standards like TR181, TR069, TR369, openWRT, and prplOS. Investigating and providing solutions to the customer problems assigned by the technical support team. Documenting and maintaining architectural guidance of the software components to ensure performance and extensibility. Adhering to industry standards and best practices and understanding emerging technologies and trends to continuously improve the systems, applications, infrastructure, and processes. What were looking for... Youll need to have: Bachelors degree with six or more years of work experience. Experience in the design and software architecture of large platforms. Experience in developing software for Embedded Linux platforms including Router platform software components. Strong C and C++ programming skills along with excellent debugging and problem-solving skills. Experience in Multi-Threading/Core primitives, and programming. Knowledge of Linux IPC mechanisms like ubus and D-bus Experience in networking protocols like IPv4, IPv6, DNS, DHCP, ARP, STP, IGMP, DSCP, VLAN, UPnP, SSDP, MLDv2, TCP, and UDP. Experience in the development and integration of 5G and 4G LTE Modem manager, OMADM, and FOTA on Linux-based platforms. Knowledge of Linux driver integrations like Ethernet and MoCA drivers. Knowledge of Linux build tools (e.g. GCC, Make, CMake, Shell Scripts, etc.) Knowledge of build and package management systems like OpenWrt, Buildroot, Yocto Project, etc. Experience in working with large open-source software projects. Even better if you have one or more of the following: Strong communication and critical thinking skills. Experience working in Agile/SAFe teams. Experience in WiFi standards 802.11 a/b/g/n/ac/ax/be, WPA2, WPA3, WMM. Experience in WiFi Backhaul Management based on EasyMesh/prplMesh. Experience in Bluetooth, Thread protocol development, and integration. Knowledge of Linux Bootloaders, Flash partitions, BSPs, and device drivers and their configuration. Knowledge of implementation of security features like PKCS #11. Experience in the prplOS router platform development. Knowledge of IP Tables and Deep Packet Inspection

Title : Cloud Architect. Exp: 10 years Description : Cloud Platforms : - Deep Knowledge of cloud service providers like AWS, Microsoft Azure, and Google Cloud Platform (GCP) and their components. Networking : - Familiarity with virtual networks, IP addressing, DNS, VPNs, load balancing, and firewalls. Security : - Familiarity with security protocols, identity and access management (IAM), encryption, and compliance standards. APIs and Integration : - Understanding of designing and integrating various types of RPC APIs and microservices. Virtualization and Containers : - Familiarity with virtualization technologies and containerization platforms such as Docker and Kubernetes. Coding Skills : - Good working knowledge of Robust Coding languages such as : golang , Ts , Java Spring boot. Devops knowledge : - Familiarity with CI/CD pipelines, infrastructure as code tools like Terraform, Ansible , ArgoCD etc. - Past experience in developing scalable and robust architectures. - Familiarity with architectural patterns and best practices. - Good communication skills to explain technical ideas to non-technical people. - Ability to collaborate with cross-functional teams. - Google Cloud Professional Cloud Architect. Qualifications : - Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred. - GCP Professional Cloud Architect Certification will be an added advantage.

Required Skills Technology | Operating System|Handle all security vulnerabilities Technology | Operating System|Knowledge of RAIDS, Knowledge of Reboot process of Storage Arrays Technology | Operating System | Working knowledge on Clusters, NLBs, installation and advance troubleshooting Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | MCSE / VCP / Nutanix NPP / AZ-104 Delivery Skills: 1. Troubleshooting and Management: WSUS, AV, DNS, related troubleshooting, GP Templates Creation, Adding or Removing of SPNS (Security Principle Names) OS Management - Windows server re-installation. Adding or Decommissioning domain, creating scripts for daily or weekly tasksy, OS Booting issues, Configuring page file for memory dump file collection, Turning and tweaking OS to get optimal performance 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. IIS Server changes, NLB Configuration, SSL Configuration and Management, Providing access to the sites, IIS Troubleshooting 3. Triage: Generally the L3 is the final level of escalation for all WintelandVMWare related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting, resolution steps implemented etc. and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Candidate should have knowledge of following IT Task: Strong knowledge in Windows server 2012 R2 / 2016 / 2019/2022, Server hardware, SAN, NAS, Virtualization & Troubleshooting of Servers Knowledge of File Server ACL, Resource Manager, FSRM & Firewall Strong Knowledge of DC / ADC / AD / Group Policy / DNS, and domain migration Patching of all Windows Server & Endpoints Expertise in IIS management, IIS logs review & IIS error troubleshooting Support the following technologies: Server, Desktops, laptops, printers, basic LAN/WAN connectivity and virtualization Good Knowledge of Backup architecture & policy Should have knowledge of IIS, DNS, DHCP, Mail Server, DR, BCP & Domain hosting Maintaining the documentation related to respective Domains Good communication skills, Teamwork, ITIL Knowledge, Awareness of all IT Process

Description & Requirements As an IT Technical Support Specialist, you will support end-users with laptop hardware, application troubleshooting, and audio-visual (AV) operations at Infor. Your role involves supporting in-person and virtual events, coordinating projects, and providing technical assistance via telephone, email, and direct interaction. You will also contribute to the efficient use of Information Technology across the organization. Basic Qualifications: Bachelor s degree or diploma in Electronics, Computer Science, or related fields (B.Sc, BCA, B.Tech, Diploma in AV/Electronics). Permanent/Native address : Bengaluru/Karnataka Working from Office all 5 days Age : within 30 years. 3-4 years of experience in IT support. Proficient in Windows 11, Linux (Ubuntu), and macOS. Expertise in laptop hardware troubleshooting. Hands-on experience with Active Directory, Office 365, cloud technologies, and virtualization. Familiarity with Windows Server 2016/2019/2022 and general applications like MS Office, Adobe, and VPN. Experience in installing and supporting printers. Strong understanding of network architectures and protocols, including TCP/IP, DNS, and DHCP. Proficiency with IT ticketing tools. Scripting knowledge (PowerShell/Python) is a plus. Excellent verbal and written communication skills in English. Strong analytical and interpersonal skills. A customer-centric approach to problem-solving. Responsibilities: Install, configure, and maintain hardware and software systems in alignment with company policies. Provide technical support for laptops, printers, and audio-video equipment. Support internal and SaaS-based applications and platforms. Troubleshoot and resolve issues in collaboration with hardware vendors. Maintain and troubleshoot AV equipment for meetings and events. Assist with the setup of microphones, audio systems, and video conferencing for high-profile meetings. Operate AV equipment during meetings and events, ensuring seamless execution. Provide technical guidance on AV best practices, including teleconferencing and presentations. Work closely with IT, Facilities, and Executive teams to support events. Manage third-party vendors and suppliers as needed.

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise, including data services, security, compliance, applications, automation, and end-user services. Through innovative and streamlined technology solutions, this dynamic team enables company growth , protects data, and serves as a critical partner to all departments of PowerSchool. Responsibilities Description We are seeking a skilled and proactive Network Engineer to join our IT Infrastructure team. The ideal candidate will be responsible for designing, implementing, and supporting the enterprise network infrastructure with a focus on high availability, performance, and security. This role will work across campus and remote sites and play a key role in supporting business-critical systems and services. Your day-to-day job will consist of: Design, configure, and manage enterprise network infrastructure, including Cisco Nexus and Catalyst switches across core, distribution, and access layers, as well as Meraki switching and wireless platforms. Manage FortiGate firewalls, including policies, NAT, VPN configurations, and advanced security features. Configure, maintain, and troubleshoot IPSec tunnels and remote user VPN solutions. Support internal and external DNS and DHCP infrastructure to ensure name resolution and IP management across the enterprise. Monitor network performance and availability using tools such as LogicMonitor, SolarWinds, or equivalent. Provide Tier 2/3 support for network-related incidents and service requests. Collaborate with security teams to ensure network security standards are met. Document network designs, configurations, and operational procedures. Respond to critical incidents after hours as needed. Assist in the planning and execution of network upgrades, expansions, and site deployments (e.g., new office builds). Qualifications Minimum Qualifications 5+ years of experience in network engineering or related roles. Strong expertise in Cisco networking, including Nexus and Catalyst platforms. Hands-on experience with Cisco Meraki switches and wireless systems. Proficient in managing Fortinet FortiGate firewalls. Solid experience with IPSec VPN tunnels, user VPN access, and remote connectivity. In-depth knowledge of DNS/DHCP protocols and server configuration (preferably Microsoft). Understanding of routing protocols (OSPF, BGP), Layer 2/3 technologies, and network segmentation. Familiarity with security best practices and network hardening techniques. Strong analytical, documentation, and troubleshooting skills. Preferred Qualifications Cisco certifications (CCNA, CCNP, or higher). Fortinet NSE certifications (NSE4 or above). Experience supporting enterprise-scale infrastructure across multiple sites. Familiarity with cloud networking in AWS or Azure is a plus. EEO Commitment EEO Commitment . #LI-PR1

Must have Skill/Knowledge/Experience 5+ years of experience in IT support Microsoft Azure Active Directory (Azure AD) On-Premises Active Directory (AD) Microsoft Office 365 and Microsoft 365 Services Networking Fundamentals PowerShell Scripting Windows Operating Systems Ticketing Systems knowledge with Customer Service and Troubleshooting Skills Understanding patch deployment cycles and compliance reporting Experience with spam and threat filtering platforms Minimum Work Experience : 5+ years of experience in IT support International exposure with excellent written and verbal communication skills in English Optional Knowledge : Microsoft certifications (e.g., MCSA, MCSE, or equivalent) are a plus Database Administration experience with knowledge of SQL Servers and query language

Position : Cloud Deployment Specialist Location : Chennai Experience : 5+ Yrs Employment Type : Full Time, Permanent Working mode : Regular Notice Period : Immediate - 15 Days Mandatory skills : - Redhat OpenShift 4.x, Redhat Linux Administration - Strong knowledge in Docker, Kubernetes, git, Linux - Build new OpenShift Container Platform (OCP) 4.x in datacenter - Experience with Infrastructure-as-Code using Terraform - Experience with application deployment using Helm. - Experience with infrastructure automation and scripting using Ansible, Python and/or bash scripting. - Upgrade the OCP / Patching, onboard new application to OCP platform, Prometheus monitoring, Ansible. - Add Remove resources on need basis. - Hands on experience with load balancer technologies such as Nginx, HAProxy, or F5. - At least CCNA-level experience in Networking Administration. Desired Skills : - Experience in Storage virtualization, Network virtualization in private cloud and Public cloud platforms like AWS/GCP - Hands on experience in handling OpenShift cluster, enterprise MongoDB - L2 and L3 network equipment configuration (switches, firewalls, etc). - Experience with iptables in Linux and network-level ACLs. - Understanding of storage technologies and network file systems. - Continuously monitor network ports and perform log analysis to pre-emptively address emerging issues. - In-depth knowledge of DNS concepts, including DNSSEC, DNS caching, and DNS load balancing. - Experience with network troubleshooting tools and protocols (TCP/IP, DHCP,VLANs, etc.). - Familiarity with configuration management tools such as Ansible, Puppet, or Chef

VOICE Technical Support ! O365 | EPS | Technical ! GGN Should have Minimum 1 year BPO in (O356/EPS) , Excellent comms required Sal :- Upto 8 lpa Shift: 24*7 5 DAY WORKING , 2 ROTATIONAL OFF , 24*7 SHIFTS 9650934814 / 8860576337 Required Candidate profile Excellent communication skills Technical Support Voice-GGN Grad with 1-year of Technical support BPO Experience Exp of server support / ACTIVE DIRECTORY / 0 365 9560028009 / 9911567769

Skills: SQL, Windows/Linux system administration, ITIL framework, Networking protocols (TCP/IP, DHCP, DNS), Scripting languages (Python, Bash), Cloud platforms (AWS, Azure), Log analysis tools (Splunk, ELK), Java, Job TitleL2 Support Engineer Experience3 to 5 Years LocationThane Job TypeFull-time We are looking for a skilled L2 Support Engineer with 3 to 4 years of experience to join our dynamic team in Thane The ideal candidate should have strong expertise in Java, JSP, Spring Boot, Hibernate, and JPA along with experience in handling application support and troubleshooting. Key Responsibilities Provide Level 2 (L2) support for enterprise applications, ensuring minimal downtime and quick resolution of issues. Troubleshoot and debug application issues in Java, JSP, Spring Boot, Hibernate, and Spring MVC. Work with Kafka for real-time messaging and event-driven architectures. Deploy and manage applications on Tomcat and containerized environments using Docker. Handle database-related issues and queries on MS-SQL and PostgreSQL. Utilize Git for version control and collaborate with development teams for bug fixes and enhancements. Track and resolve incidents efficiently using JIRA. Collaborate with cross-functional teams to identify root causes and implement long-term solutions. Ensure application performance optimization and proactive monitoring. Document troubleshooting procedures and create knowledge base articles for common issues. Required Skills & Qualifications 3 to 4 years of experience in L2 application support with a strong background in Java, JSP, Spring Boot, Hibernate, JPA, and Spring MVC. Proficiency in working with Kafka for event-driven applications. Hands-on experience with Docker and Tomcat for deployment and application management. Strong knowledge of databases like MS-SQL and PostgreSQL. Experience in Git for version control and Agile methodologies using JIRA. Strong problem-solving skills with the ability to troubleshoot and debug application issues effectively. Ability to work in a fast-paced environment and collaborate with different teams. Preferred Qualifications Experience with monitoring tools and performance optimization techniques. Understanding of cloud-based deployment and microservices architecture. Exposure to CI/CD pipelines and DevOps practices. If you are passionate about application support and looking for an opportunity to work in a dynamic and innovative environment, we would love to hear from you! Show more Show less

Skills: SQL, Windows/Linux system administration, ITIL framework, Networking protocols (TCP/IP, DHCP, DNS), Scripting languages (Python, Bash), Cloud platforms (AWS, Azure), Log analysis tools (Splunk, ELK), Java, Job TitleL2 Support Engineer Experience3 to 5 Years LocationThane Job TypeFull-time We are looking for a skilled L2 Support Engineer with 3 to 4 years of experience to join our dynamic team in Thane The ideal candidate should have strong expertise in Java, JSP, Spring Boot, Hibernate, and JPA along with experience in handling application support and troubleshooting. Key Responsibilities Provide Level 2 (L2) support for enterprise applications, ensuring minimal downtime and quick resolution of issues. Troubleshoot and debug application issues in Java, JSP, Spring Boot, Hibernate, and Spring MVC. Work with Kafka for real-time messaging and event-driven architectures. Deploy and manage applications on Tomcat and containerized environments using Docker. Handle database-related issues and queries on MS-SQL and PostgreSQL. Utilize Git for version control and collaborate with development teams for bug fixes and enhancements. Track and resolve incidents efficiently using JIRA. Collaborate with cross-functional teams to identify root causes and implement long-term solutions. Ensure application performance optimization and proactive monitoring. Document troubleshooting procedures and create knowledge base articles for common issues. Required Skills & Qualifications 3 to 4 years of experience in L2 application support with a strong background in Java, JSP, Spring Boot, Hibernate, JPA, and Spring MVC. Proficiency in working with Kafka for event-driven applications. Hands-on experience with Docker and Tomcat for deployment and application management. Strong knowledge of databases like MS-SQL and PostgreSQL. Experience in Git for version control and Agile methodologies using JIRA. Strong problem-solving skills with the ability to troubleshoot and debug application issues effectively. Ability to work in a fast-paced environment and collaborate with different teams. Preferred Qualifications Experience with monitoring tools and performance optimization techniques. Understanding of cloud-based deployment and microservices architecture. Exposure to CI/CD pipelines and DevOps practices. If you are passionate about application support and looking for an opportunity to work in a dynamic and innovative environment, we would love to hear from you! Show more Show less

”’ We're HiringNetwork Security Engineer! ”’ We are seeking a skilled and detail-oriented Network Security Engineer to join in Mumbai Suburban The ideal candidate will have extensive experience in network security protocols, risk assessment, and vulnerability management to safeguard our organization's data and infrastructure. “ LocationMumbai Suburban, India Work ModeWork From Office ’ RoleNetwork Security Engineer What You'll Do: Experience in Palo Alto firewall is mandatory. Key Responsibilities: Global Network Security Operations with managing Incidents and Requests on Palo Alto Firewall, DNS, DHCP, Proxy (Zscaler and Netskope ) Key Performance Indicators: Firewall Implementation, Resolution of Palo Alto Firewall, DNS, DHCP, Proxy (Zscaler and Netskope ) Incidents and Requests to maintain high Network Availability for end users/ businesses QualificationB.E (EXTC) Functional Skills/Competencies: Perfect communication in English, End-user service oriented, Good Interpersonal skills, Ability to work under pressure,Rigour and synthesis, Advanced level of troubleshooting skills Behavioural Skills/Competencies: Autonomy, Able to demonstrate rigour and a willingness to adhere to the defined processes and procedures, Strong understanding and knowledge of Internet infrastructures, Experience in IT infrastructure support. Ready to secure our futureš" Apply now and be part of our mission! Show more Show less

We're HiringRecruitment Intern! We are looking for a motivated and enthusiastic Recruitment Intern to join our dynamic team in Mumbai This role offers an exciting opportunity to gain hands-on experience in the recruitment process, working closely with our HR professionals to identify and attract top talent. “ LocationMumbai, India Work ModeWork From Office ’ RoleRecruitment Intern What You'll Do Assist in sourcing candidates through various channels including job boards, social media, and networking “„ Screen resumes and conduct initial phone interviews to assess candidate fit Collaborate with the recruitment team on scheduling interviews and follow-ups “ Maintain and update candidate databases for tracking purposes “ Support the onboarding process for new hires Research market trends to enhance recruitment strategies What Were Looking For Strong interest in human resources and recruitment processes Excellent communication and interpersonal skills Ability to work collaboratively in a fast-paced environment Proficiency in MS Office Suite (Excel, Word, PowerPoint) Detail-oriented with good organizational skills Ability to handle sensitive information confidentially Ready to kickstart your career in recruitmentš" Apply now and lets grow together! Show more Show less

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Design, Implementation & Operational Support of Windows 2012/2016/2019/2022 Servers Monitoring and troubleshooting server performance. Troubleshooting system and server errors. Reviewing system error logs and user-reported errors. Analyzes, logs, tracks, and resolves software/hardware matters of significance pertaining to networking connectivity issues, servers, and applications to meet business needs Patch management, installations of security patches, functional patches, and version upgrades to server and vSphere / ESXi environment Perform regular patching and updates to ensure server security and stability Automate system administration tasks using PowerShell and other scripting tools Handle server hardware installation, upgrades, and maintenance. Implement and enforce system security, patch management, and compliance standards Provide timely support for escalated technical issues and participate in on-call rotations Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 5+ years of relevant experience with the following: Solid experience in Windows/Linux Servers Administration Experience in virtualization technologies such as VMware, Nutanix, and Citrix Solid experience in Windows Servers patching and troubleshooting Experience in server hardware maintenance and troubleshooting Knowledge of networking concepts, system security practices, and ITIL frameworks Proven track record in system migrations and upgrades Proven excellent problem-solving, communication, and teamwork skills Work experience in high availability and clustered environment configuration Experience in managing and troubleshooting AD / DNS / DHCP / DFS issues Hands on experience on performance tuning of VMware ESXi hosts Experience in configuration of VMWare HA and DRS features is required Experience on P2V and V2V migrations Basic knowledge of Citrix environment Working knowledge of CentOS / RHEL OS platforms At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Design, Implementation & Operational Support of Windows 2012/2016/2019/2022 Servers Monitoring and troubleshooting server performance. Troubleshooting system and server errors. Reviewing system error logs and user-reported errors. Analyzes, logs, tracks, and resolves software/hardware matters of significance pertaining to networking connectivity issues, servers, and applications to meet business needs Performs troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved Patch management, installations of security patches, functional patches, and version upgrades to server and vSphere / ESXi environment Oversee Citrix environments, including setup, configuration, and maintenance of Citrix servers and applications Automate system administration tasks using PowerShell and other scripting tools Plan and execute system migrations, ensuring minimal downtime and robust data integrity Maintain and troubleshoot hyper-converged infrastructure (HCI) to support business operations Handle server hardware installation, upgrades, and maintenance Collaborate with cross-functional teams to design and implement IT solutions that meet organizational needs Implement and enforce system security, patch management, and compliance standards Provide timely support for escalated technical issues and participate in on-call rotations Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 7+ years of relevant experience with the following: Solid experience in Windows/Linux Servers Administration Experience in server hardware maintenance and troubleshooting Knowledge of networking concepts, system security practices, and ITIL frameworks Familiarity with hyper-converged infrastructure management Proficiency in virtualization technologies such as VMware, Nutanix, and Citrix Proven track record in system migrations and upgrades Proven excellent problem-solving, communication, and teamwork skills Hands-on experience in performance tuning of ESXi host. Implement Hardening on ESXi host. Experience in P2V, vMotion, and VMware virtual center Experience in managing and troubleshooting AD / DNS / DHCP / DFS issues Experience on Server builds and decommission, Commission / Decommission of Domain Controllers. VMware Distributed Resources Scheduler (DRS) cluster, Resource Management, Resource Monitoring Experience in server certificate administration, SSL/TLS protocols and algorithms, HTTP/HTTPS, etc. Experience in enterprise load balancing administration using F5, Citrix ADS (aka Netscaler), etc. Experience in server antivirus administration and troubleshooting using Cylance, Microsoft Defender/Sentinel, CrowdStrike, etc. Experience in Commission / Decommission of ESXi Host hosted on various hardware like Dell, HP, Cisco UCS Blade Centers Experience on configuration of HA and DRS features in a cluster and troubleshooting Experience in configuring VMware vSphere iSCSI & Fiber Channel storage and troubleshooting Experience on P2V and V2V migrations Work experience in high availability and clustered environment configuration Solid experience in Windows Servers patching and troubleshooting Working knowledge of CentOS / RHEL OS platforms Technical knowledge in vCenter and ESXi, Aria Operations 8.X, vSAN, VMware Aria Operations for logs 8.x, VMware vSphere 7.x Proficient in controlling administrator rights on VM Infrastructure, Use of VMware Converter Enterprise, and overview Shift Rotational shift and rotational offs (rotational offs will be very minimal as per business requirement)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a skilled and detail-oriented Endpoint Patching Administrator to join our IT team. The successful candidate will be responsible for managing and maintaining the endpoint patching process using Tanium. This role is critical in ensuring that all endpoints within the organization are up-to-date with the latest security patches and software updates to protect against vulnerabilities. This role may require occasional after-hours work or on-call duties in response to critical vulnerabilities or emergencies. The position can be based either onsite or remote depending on company policies. Primary Responsibilities Patching ManagementUtilize Tanium to deploy, manage, and monitor patches across all endpoints including desktops, laptops, servers, and other networked devices Assessment & ReportingRegularly assess the patch status of endpoints and generate detailed reports on patch compliance, vulnerabilities, and remediation progress Incident ResponseAct as a primary point of contact for patch-related incidents and vulnerabilities. Investigate issues arising from patch deployments and work towards their resolution promptly Configuration ManagementCreate, maintain, and update endpoint configuration baselines in line with organizational security policies Automation & ScriptingDevelop scripts to automate repetitive tasks related to patch management and endpoint maintenance CollaborationWork closely with IT security teams, system administrators, and other stakeholders to ensure coordinated efforts in maintaining secure systems DocumentationMaintain comprehensive documentation of all patching activities, configurations, procedures, and changes applied to endpoints ComplianceEnsure compliance with industry standards and regulatory requirements regarding system security updates Training & SupportProvide training sessions for team members on Tanium functionalities related to endpoint management. Offer support for troubleshooting issues related to endpoint patches Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Undergraduate degree or equivalent experience 6+ years in Tanium and 2+ years of experience in SCCM Experience with other endpoint management tools besides Tanium like SCCM or BigFix Knowledge of ITIL practices Solid understanding of operating systems (Windows/Linux/Mac) internals including system registry settings, file systems, processes/services management Familiarity with cybersecurity principles and practices including vulnerability management and threat mitigation strategies Proficiency in scripting languages such as PowerShell or Python for automation purposes Proven excellent problem-solving skills with the ability to troubleshoot complex technical issues effectively Proven solid communication skills both written and verbal; capable of explaining technical concepts clearly to non-technical stakeholders Preferred Qualification Proven experience working with Tanium for endpoint management At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Implementation & Operational Support of Windows 2012/2016/2019/2022 Servers Monitoring and troubleshooting server performance Troubleshooting system and server errors. Reviewing system error logs and user-reported errors Automate system administration tasks using PowerShell and other scripting tools. Handle server hardware installation, upgrades, and maintenance Collaborate with cross-functional teams to design and implement IT solutions that meet organizational needs Implement and enforce system security, patch management, and compliance standards Provide timely support for escalated technical issues and participate in on-call rotations Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 3+ years of relevant experience with the following: Experience in Windows/Linux Servers Administration Experience in virtualization technologies such as VMware, Nutanix, and Citrix Experience in Windows/Linux Servers Patching Knowledge of networking concepts, system security practices, and ITIL frameworks Proven excellent problem-solving, communication, and teamwork skills Experience in managing and troubleshooting AD / DNS / DHCP / DFS issues Solid experience in Windows Servers patching and troubleshooting Experience on Server builds and decommission, Commission Working knowledge of CentOS / RHEL OS platforms At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Work with little or no supervision to provide incident resolution for a tier 0 Managed File Transfer(MFT) environment Accurately document customer issues, their resolution and provide workarounds as applicable Interface with other teams within the department to ensure escalations are handled Provide on call support on a rotating basis Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor's degree and/or 3+ years of Managed File Transfer (MFT) experience 3+ years of experience in a MFT environment 3+ years of experience working in a trouble shooting role 3+ years of experience with network connectivity and communication protocols (FTP, SFTP and HTTPS) 3+ years of proficiency with Linux and Windows platforms Solid knowledge of IT Network and Security protocols Create knowledge base articles (FAQ/Solutions) that provide technical value to users Understand IT operational policies and security requirements Understanding of networks, scheduling systems and monitoring tools Preferred Qualification 3+ years of experience with a ticketing system, ServiceNow At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

* Help manage and configure Linux servers remotely, working with on-site techs to bring up new hardware. * Participate in writing, extending, and maintaining Ansible playbooks and roles to automate configuration and deployment. * Contribute to automation workflows using Jenkins. * Collaborate with other engineers to expand our infrastructure automation, reduce manual steps, and improve reliability. * Assist in monitoring, testing, and refining automation to handle edge cases and failure conditions gracefully. * Document systems, tools, and automation logic clearly and thoroughly. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise * 3–5 years of experience in a Linux systems, DevOps, or infrastructure-related role. * 2-3 years exxperience with configuration management tools like Ansible. * 4-5 years scripting knowledge (e.g., Python, Bash, or similar). * Comfortable working with remote server management tools (e.g., IPMI, iLO, DRAC). * Basic understanding of networking (DNS, DHCP, IP addressing). * Strong desire to learn and improve automation systems. * Good communication and collaboration skills. Preferred technical and professional experience * Familiarity with Jenkins preferred. * Experience deploying and maintaining Tekton * Experience deploying and maintaining Kubernetes. * Exposure to SuperMicro and/or Lenovo server hardware. * Experience with Ubuntu Linux in production environments. * Exposure to PXE booting and automated OS installation processes. * Experience contributing to shared codebases or working with version control.

SPM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.

Exp3-9yrs : Development of software for WiFi products such as Access Points and Wireless LAN Controllers. Working knowledge of the 802.11n/ac standard. Working knowledge of HostAP Daemon software and its interfaces Working knowledge of 11ax a plus, if not at least theoretical understanding of 11ax. Deep understanding of the 802.11 management plane (protocols), WiFi security (WPA2/3), beam forming, band steering, MIMO, Channel Bandwidth, MCS rates etc. Working knowledge in one or more WiFi chipset SDK such as Broadcom, Qualcomm, Quantenna etc. Working knowledge of the linux wifi stack, such as mac80211 and cfg80211, and hostapd. Basic IP data networking. Comfortable with linux programming Very strong in C programming Contribution towards SRS and Design documents, and is mandatory. Field debugging of WiFi issues an added plus. Should have managed at least a small team of engineers. - Grade Specific Exp3-9yrs : Development of software for WiFi products such as Access Points and Wireless LAN Controllers. Working knowledge of the 802.11n/ac standard. Working knowledge of HostAP Daemon software and its interfaces Working knowledge of 11ax a plus, if not at least theoretical understanding of 11ax. Deep understanding of the 802.11 management plane (protocols), WiFi security (WPA2/3), beam forming, band steering, MIMO, Channel Bandwidth, MCS rates etc. Working knowledge in one or more WiFi chipset SDK such as Broadcom, Qualcomm, Quantenna etc. Working knowledge of the linux wifi stack, such as mac80211 and cfg80211, and hostapd. Basic IP data networking. Comfortable with linux programming Very strong in C programming Contribution towards SRS and Design documents, and is mandatory. Field debugging of WiFi issues an added plus. Should have managed at least a small team of engineers.