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3.0 - 6.0 years
2 - 5 Lacs
Lucknow
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose β the relentless pursuit of a world that works better for people β we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Developer β Broker Technical Support Specialist Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team. Responsibilities β’ Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and policy checking along with other requests β’ Identify and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions, deletions and cancellations. β’ Calculating adjustments and premiums on policies and other insurance documents. β’ Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. β’ Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. β’ Monitor and attend to requests via client service platform that require action in a timely manner. β’ Help colleagues troubleshoot and resolve basic issues and perform other related duties as required. Qualifications we seek in you! Minimum Qualifications β’ Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written β’ Relevant and meaningful years of experience of working in US P&C insurance lifecycle β pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. β’ Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. β’ Proficient in English language- both written (Email writing) and verbal β’ A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification and Experience β’ Relevant years of insurance experience and domain knowledge, especially P&C insurance β’ Candidate having Broker (US P&C insurance) experience would be an asset β’ Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) β’ A strong attention to detail; analytical skills and the ability to multi-task are important β’ Should be a team player with previous work experience in an office environment required β’ Client focused with proven relationship building skills β’ Ability to work collaboratively as a key member of a team and independently with minimum supervision β’ Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 5 days ago
0.0 - 5.0 years
13 - 18 Lacs
Noida
Work from Office
Position Summary Work in IT Infrastructure and Operations Support team to support the Axtria development environment Job Responsibilities Ensuring smooth operations of IT hardware software Training operations team to use software and hardware in a proper effective manner IT Asset management regular backups server management Quick learner who is updated on latest technologies Education BE/B.Tech Master of Computer Application Work Experience 0-5 years of relevant experience in a large/midsize IT services/Consulting/Analytics Company Behavioural Competencies Customer focus Problem solving Learning on the fly Drive for result Technical Competencies LINUX VmWare LAN
Posted 5 days ago
1.0 - 5.0 years
1 - 5 Lacs
Noida
Work from Office
Job Track Description: Requires relevant expertise through formal education in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve team results Able to complete work self-guided. College or university degree required or equivalent work experience. General Profile Performs routine assignments. Exposure to fundamental theories and concepts. Develops skills by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance, and direction from others. Functional Knowledge Requires a conceptual understanding of theories, practices, and procedures. Business Expertise Applies general knowledge of business developed through education or experience. Impact Works self-guided with no supervisory responsibilities. Follows standardized procedures and practices to achieve objectives and meet deadlines. Leadership No supervisory responsibilities. Responsible for developing technical contributions. Problem Solving Uses existing procedures to solve standard problems. Examines information and standard practices to make judgments. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Designs, develops documents, tests, and debugs new and existing software systems and/or applications. Participates in the full development life cycle, including requirements analysis and design. Supports, maintains, and documents software functionality. Analyzes code to find cause of error and revises programs as needed. Conducts routine tasks as directed. Performs other duties as assigned. Complies with all policies and standards.
Posted 5 days ago
5.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Responsibilities Support the EAS solutions hosted on-prem and on the cloud Implement standardized processes across teams Participate in major incident resolution Drive process optimization Improve operational metrics Communicate effectively with team members and customers through strong verbal, written and interpersonal skills Remain flexible to changes in priorities with the ability to multi-task Technical Skillset Exposure to multiple industry standard ticketing tools Knowledge of ITIL processes Experience in Incident Management and Problem Management Excellent troubleshooting skills Ability to multi-task, prioritize conflicting demands Exposure to cloud technologies Qualifications : A University or college degree in a relevant discipline. ITIL Certification 5+ years\u2019 experience in Application Support
Posted 5 days ago
3.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Designs, develops documents, tests, and debugs new and existing software systems and/or applications. Participates in full development life cycle including requirements analysis and design. Conducts software design meetings and analyses user needs to determine technical requirements. Drives Proof of concept for new programs and platform initiatives in collaboration with Architects / Conduent Technology Innovation team. Reviews technical specifications based on stated business requirements. Serves as a technical expert/architect on the project being accountable for technical delivery of project. Establishes and ensures design and code review process to ensure code quality. Ensures product compliance to Non-functional requirements \u2013 Response time, Performance, Security, Usability and other Non-Functional . Evaluates and ensures the product complies to regulatory & business requirements. Plans for and manages application release and deployment roadmap and documentation. Participates in RFP (Request for Proposal) technical solutioning and estimation in collaboration with Technology Solutions Management team. Implements best practices and Software Development Life Cycle processes within the team. Grooms and builds next layer of technical leadership in team. Provides estimates, budgets, project flow, client updates and meeting expectations along with keeping up to team aspirations. Works with team to address risk and implement mitigation plans. Shares best practices across teams. Provides feedback for performance appraisals of team members.
Posted 5 days ago
1.0 - 5.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Job Track Description Requires relevant expertise through formal education in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve team results Able to complete work self-guided. College or university degree required or equivalent work experience. General Profile Performs routine assignments. Exposure to fundamental theories and concepts. Develops skills by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance, and direction from others. Functional Knowledge Requires a conceptual understanding of theories, practices, and procedures. Business Expertise Applies general knowledge of business developed through education or experience. Impact Works self-guided with no supervisory responsibilities. Follows standardized procedures and practices to achieve objectives and meet deadlines. Leadership No supervisory responsibilities. Responsible for developing technical contributions. Problem Solving Uses existing procedures to solve standard problems. Examines information and standard practices to make judgments. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Designs, develops documents, tests, and debugs new and existing software systems and/or applications. Participates in the full development life cycle, including requirements analysis and design. Supports, maintains, and documents software functionality. Analyzes code to find cause of error and revises programs as needed. Conducts routine tasks as directed. Performs other duties as assigned. Complies with all policies and standards.
Posted 5 days ago
1.0 - 6.0 years
12 - 16 Lacs
Hyderabad
Work from Office
Job Area: Information Technology Group, Information Technology Group > IT Support Analyst General Summary: Job Responsibilities:1) Candidate will be required to work different shifts Provide first level technical support with an emphasis on customer service for PC, Linux, UNIX, networking, enterprise applications and printer problems2) Act as central point of contact for peripherals and office systems technologies such as e-mail clients, broadband access, remote access methods, software-based firewalls, virus scanning software for Qualcomm's employees worldwide3) Answer incoming customer phone calls and e-mail while providing superior customer service4) Responsible for the ownership of incident creation, resolution and closure5) Utilize current problem and knowledge management software in accordance with standard operating procedures to track all inbound calls, e-mails and service requests6) Actively listen to each customers request; confirm an understanding of the issue, diagnose the problem and provide an accurate solution7) Document all call information including troubleshooting steps that pertain to a successful resolution and closure of the customers issue8) Utilize basic networking functions and support for e-mail clients is essential Minimum Qualifications: High School Diploma or equivalent. 1+ year of experience in IT, Engineering Support, or related area. 1+ year of experience in operating system or software application troubleshooting (e.g., root cause analysis, debugging). Physical : Frequently transports between offices, buildings, and campuses up to 2 miles. Frequently transports and installs equipment up to 40 lbs. 1) Good verbal and written communications skills2) Must be able to enunciate clearly over the telephone3) Must be able to interpret a customers' needs, communicate clearly and concisely via e-mail; have outstanding customer service skills, excellent troubleshooting skills and the drive to assume more responsibilities4) Minimum of two years practical experience in the computing industry and corporate service-desk computing environment5) 7/365 availability is required. 24x7 shift model6) Good troubleshooting skills in Windows 10 O/S, MS Office tools, Mail Client (Outlook), Printers and basic networking7) Requires experience with two or more of the followingWindows based OS's and basics of UNIX or Linux operating system 1) Bachelors degree required2) Minimum 2 years of help-desk support experience with computer hardware, software, and networks preferred and preferrably in Service Desk environment3) Customer service, technical training and/or industry standard certifications preferred4) Contact Center experience will be a plus
Posted 5 days ago
3.0 - 8.0 years
16 - 20 Lacs
Bengaluru
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Work as part of WIFI Host driver team on tasks that are related to WIFI Standard protocols- WIFI7/WIFI8. You will be working on wireless drivers, hostapd/wpa_supplicant, protocol, and other features across the range of our wireless access point solutions. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. 1. 4+ years of experience in software feature development using C/C++ programming languages2. Good Understanding of Linux Kernel internals and experience with low level kernel programming such as writing/modifying device drivers preferred3. Good knowledge of network protocols such as TCP/UDP/IPv4/IPv6/ARP/DHCP4. Good understanding of Linux network stack and any experience with wireless LAN (WiFi) device drivers is a plus
Posted 5 days ago
1.0 - 3.0 years
10 - 14 Lacs
Chennai
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As an Engineer in the EasyMesh Group, you will be part of a team that implements functional aspects of EzMesh features in QCOM WiFi Chipsets, that will work in tandem with device drivers running on the host processors and its commercialization. You would be involved in implementation of standard features, its testing and commercialization to different ODMs. You will be working on cutting edge WiFi technologies, solving challenging performance issues from some of the leading WiFi ODMs & OEMs across the globe on their sometimes-high pressure & tough timelines. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Skills/Experience Overall experience of at least 1-3 years which includes minimum 1-2 years of C programming At least 1-2 years of relevant hands-on technical experience in WLAN standards with a record of strong individual technical achievement - Strong programming skills in C - Must have hands on working experience working on real-time embedded systems - Experience in working on Firmware in small memory footprint processors is a BIG plus - Hands on experience in Networking driver development, Ethernet and Wireless LAN driver development preferred - Excellent verbal and written communication skills - Experience in EasyMesh / SON technology is a BIG plus. Need to be a team player
Posted 5 days ago
2.0 - 7.0 years
17 - 22 Lacs
Hyderabad
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications: 3-12 years of experience with embedded systems and preferably in server architecture Knowledge and experience in driver development on one or more operating systems including RTOS or any embedded operating system. Good analytical and problem-solving skills. Must be proficient in C. Good understanding of microprocessor, multiprocessor architecture. Good understanding of basic real-time/embedded programming concepts & RTOS concepts Responsibilities: Driver design and development on multiprocessor and multithreaded ASIC platforms with SDLC cycle. Collaborate with hardware engineers and cross-functional teams to understand product requirements and develop software specifications for embedded systems. Document software design, development, and testing processes for reference and future maintenance. Drivers development/support includes 1wire, 2-wire, serial peripheral industry standard protocol such as I2C,SPI and UART, PCIE. Debug and resolve issues in drivers reported by internal test teams as well as by customers. Level of Responsibility: Works under supervision. Decision-making may affect work beyond immediate work group. Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc. Tasks do not have defined steps; planning, problem-solving, and prioritization must occur to complete the tasks effectively.
Posted 5 days ago
5.0 - 8.0 years
15 - 30 Lacs
Bengaluru
Work from Office
Job Summary Support Account Manager: Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients. Ensures quality service and operational performance within the parameters of program and delivery standards. Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues. Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business. This opportunity is located in Mumbai, India. Job Requirements Job Requirements - Proven ability to manage complex, high pressure situations, staying focused on the right priority and effectively handle time-management - In-depth technical knowledge in Storage and/or Virtualization Technology or the ability to quickly acquire this knowledge. Sufficient technical skills to obtain NCDA certification. - Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment - Understand ARS risks and SP parameters and able to articulate meaning to customer - Able to influence and drive actions with customers (influence, negotiate), able to independently prepare and deliver SAM Service Review Meetings - Able to independently drive escalations, involving higher level support management at NetApp, ease of interaction with EPS - Able to work as buddy for new hires, coach on standard job tasks - Able to participate and contribute in cross-functional teams and subject matter expert teams - Able to participate/contribute to initiatives and training to develop an areas of specialization - Have an understanding of storage market developments and storage service gaps - Ability to integrate diverse perspectives in critical situations to aid issue resolution Education Typically requires a minimum of 5-8 years of related experience with a Bachelorβs degree in Computer Science, Electrical Engineering, or related field; or 3--5 years and a Masterβs degree; or equivalent combination of relevant education/training and applicable professional work experience.
Posted 5 days ago
3.0 - 5.0 years
9 - 19 Lacs
Mumbai
Work from Office
Job Summary Support Account Manager: Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients. Ensures quality service and operational performance within the parameters of program and delivery standards. Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues. Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business. Job Requirements - Proven ability to manage complex, high pressure situations, staying focused on the right priority and effectively handle time-management - In-depth technical knowledge in Storage and/or Virtualization Technology or the ability to quickly acquire this knowledge. Sufficient technical skills to obtain NCDA certification. - Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment - Understand ARS risks and SP parameters and able to articulate meaning to customer - Able to influence and drive actions with customers (influence, negotiate), able to independently prepare and deliver SAM Service Review Meetings - Able to independently drive escalations, involving higher level support management at NetApp, ease of interaction with EPS - Able to work as buddy for new hires, coach on standard job tasks - Able to participate and contribute in cross-functional teams and subject matter expert teams - Able to participate/contribute to initiatives and training to develop an areas of specialization - Have an understanding of storage market developments and storage service gaps - Ability to integrate diverse perspectives in critical situations to aid issue resolution Education Typically requires a minimum of 3-5 years of related experience with a Bachelorβs degree in Computer Science, Electrical Engineering, or related field; or equivalent combination of relevant education/training and applicable professional work experience.
Posted 5 days ago
11.0 - 13.0 years
11 - 15 Lacs
Haryana
Work from Office
About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNewβs solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of Indiaβs power capacity. Consequently, this has helped to avoid 0.5% of Indiaβs total carbon emissions and 1.1% Indiaβs total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of Indiaβs policies to promote growth of this sector. ReNewβs current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting Indiaβs growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description 1.To lead all coordination & efforts for preparation, implementation and monitoring of organisation wide safety culture improvement plans 2.To lead the EHS digitization efforts by working closely with Gensuite, Power BI teams 3.Design and lead various organisation wide EHS campaigns, engagement programs, initiatives with objective to improve the safety culture 4.Member/convenor of various corporate, implementation safety committees as per organisation requirement 5.Coordinate with BU HSE/Project/Asset teams for identifying and leading improvements of EHS systems, policies and procedures 6.Support sustainability program on EHS perspective. 7.Carry out Internal Audits at sites 8.Impart Trainings on ReNew specific HSE standards and procedures 9.Analyse HSE related performance for planning future actions 10.Centrally co-ordinate Implementation of Integrated Management System (ISOO 9001, ISO 14001 & ISO 45001) HSE Management and Safety culture Improvement B.Tech / M.Tec in HSE and Fire
Posted 5 days ago
2.0 - 6.0 years
4 - 8 Lacs
Mumbai
Work from Office
YES SECURITIES is looking for Network In-Charge to join our dynamic team and embark on a rewarding career journey. Network Infrastructure Management : Design, implement, and maintain the organization's network infrastructure, including local area networks (LANs), wide area networks (WANs), wireless networks, and network hardware (routers, switches, firewalls, etc. ). Network Security : Develop and implement security measures to safeguard the organization's network from unauthorized access, data breaches, and cyber threats. This includes setting up firewalls, intrusion detection/prevention systems, and encryption protocols. Network Monitoring and Troubleshooting : Continuously monitor the network for performance issues, downtime, and anomalies. Identify and resolve network-related problems promptly to minimize disruptions. Capacity Planning : Analyze network traffic patterns and usage to forecast future network capacity needs. Scale the network infrastructure as necessary to accommodate growth. Vendor Management : Collaborate with vendors and service providers to ensure the organization has access to reliable and cost-effective network services, hardware, and software solutions. Network Policies and Procedures : Develop and enforce network-related policies, procedures, and best practices to ensure consistency, compliance, and efficient network usage. Team Leadership : Lead and manage a team of network administrators and technicians. Assign tasks, provide guidance, and facilitate professional development. Network Documentation : Maintain accurate and up-to-date documentation of the network architecture, configurations, diagrams, and procedures. Disaster Recovery and Business Continuity : Develop and implement plans to ensure network availability during unforeseen events or disasters. Regularly test and update these plans to minimize downtime. Collaboration : Work closely with other IT teams, such as systems administrators, cybersecurity professionals, and application developers, to ensure seamless integration of network services with other IT components.
Posted 5 days ago
0.0 - 3.0 years
2 - 5 Lacs
Ahmedabad
Work from Office
YES SECURITIES is looking for Client Relationship Associate to join our dynamic team and embark on a rewarding career journey. This position involves effective communication, problem-solving, and a commitment to ensuring client satisfaction The Client Relationship Associate serves as a primary point of contact between clients and the organization, aiming to foster long-term partnerships Key Responsibilities : Client Engagement : Build and maintain positive relationships with clients by understanding their needs and providing proactive support Serve as the main point of contact for client inquiries, addressing concerns, and ensuring prompt resolution Client Onboarding : Facilitate the onboarding process for new clients, ensuring a smooth transition and understanding of products or services Collaborate with internal teams to gather necessary information and resources for client onboarding Needs Assessment : Conduct needs assessments to understand clients' goals, challenges, and requirements Identify opportunities to upsell or cross-sell products and services that align with client needs Communication : Communicate effectively with clients through various channels, including phone, email, and in-person meetings Provide regular updates on product enhancements, promotions, and relevant industry news Issue Resolution : Address client issues and concerns promptly, working closely with internal teams to find solutions Ensure a high level of client satisfaction by providing timely and effective problem resolution Client Feedback : Gather feedback from clients regarding their experiences and satisfaction with products or services Use feedback to improve processes and enhance the overall client experience Cross-Functional Collaboration : Collaborate with sales, marketing, and product teams to relay client feedback and contribute to continuous improvement Work closely with internal stakeholders to coordinate client-related initiatives Client Retention : Implement strategies to retain existing clients and prevent churn Proactively reach out to clients to understand evolving needs and recommend suitable solutions Documentation : Maintain accurate and up-to-date records of client interactions, communications, and service-related activities Prepare reports on client engagement and satisfaction as needed
Posted 5 days ago
3.0 - 7.0 years
2 - 6 Lacs
Pune
Work from Office
About the Role We are seeking a skilled SIEM Administrator to manage and optimize different SIEM solutions. The ideal candidate will be responsible for system administration, log integration, troubleshooting, Deployment, Implementation and maintaining security posture for the organization. Key Responsibilities SIEM Administration: Install, configure, maintain, and upgrade SIEM components. (IBM Qradar SIEM, DNIF, Splunk & Securonix). Log Management: Onboard, parse, and normalize logs from various data sources (firewalls, servers, databases, applications, etc.) Custom log source integration and parser development. System Monitoring & Troubleshooting: Ensure SIEM tools are functioning optimally. Monitor & regular health check perform for SIEM tools. troubleshoot system errors and resolve performance issues. Conduct regular performance tuning and capacity planning Perform root cause analysis for system failures & performance issues. Optimize system performance and storage management for SIEM Integration & Automation : Integrate third-party security tools (firewalls, EDR, threat intelligence feeds) with SIEM. Compliance & Audits: Ensure log retention policies comply with regulatory standards. Develop & enforce SIEM access controls & user roles/permissions. Documentation & Training: Document system configurations, SOPβs & troubleshooting documents. Prepare monthly/ weekly reports and PPT, onboarding documentation as per business/ client requirement. Dashboard & Report Development: Create & maintain custom dashboards & reports Optimize searches & reports for performance and efficiency. Other Knowledge Base: Hands on experience with Linux OS & Windows OS Basic to mediator level knowledge in networking skills Should be familiar with Azure, AWS or GCP products Required Skills & Qualifications: B.E/B.Tech degree in computer science, Cybersecurity, or related field (preferred). 1-3 years experience as Soc Admin Strong knowledge of SIEM architecture, log sources, and event correlation. Proficiency in log management, regular expressions, and network security concepts. Experience integrating SIEM with various security tools (firewalls, IDS/IPS, antivirus, etc.). Scripting knowledge (Python, Bash, or PowerShell) is a plus. Training or Certificate on Splunk or IBM Qradar Preferred. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Ability to work independently and in a team. Must Have Skills: Hands-on experience with SIEM tools like IBM QRadar, Splunk, Securonix, LogRhythm, Microsoft Sentinel, DNIF etc. Proficiency in IBM Qradar & Splunk administration Configuring, maintaining, and troubleshooting SIEM solutions. Log source integration, parsing, and normalization. Strong knowledge of TCP/IP, DNS, HTTP, SMTP, FTP, VPNs, proxies, and firewall rules. Familiarity with Linux and Windows system administration.
Posted 6 days ago
8.0 - 12.0 years
18 - 20 Lacs
Pune
Work from Office
Description Job Purpose: Introduction of Asian Paints Admixtures in tendering process through Government, Semi Government & Private organizations Business Responsibility Areas: 1 Strategic Execution β’ Making specific Govt sub segment plan basis on the potential of these sub segments and strategies to deliver them β’ Building relationships with the top decision makers in the Govt/Infra/CCC companies/ RMC/ Builder Segment β’ Working closely with the Internal specification team to ensure delivery of the Specification plans for Admixtures Develop sales growth of Admixture segment and prepare strategy for expansion β’ Introduction of products in tendering process through Government, Semi Government & Private organizations β’ Analysis of Tendering process with competitors study with respect to price, packing, formulations etc β’ Preparation & Filing of Tender documents β’ Generating repeat sales once Rate Contract is Sanctioned Handling complete business cycle of sales though Tendering process β’ Development of sales through different institutional channel such with respected authorities for successful bidding process 2 Support Annual business planning 3 Customer Satisfaction Management: Assessment of Customer satisfaction and assess new collaboration for value addition Closely work with: 1 Internal : a Specifications Team b Govt Teams c Admix sales and technical teams d Marketing & Technology teams 2 External : a Civil Construction Companies End Customers for Govt/Infra projects b Channel Partners like Distributors/ Consultants/ RMC/ Builders Quality Team Education: BE/BTech - Civil/Chemical Work Experience: Candidates having more than 8 years of experience in Admixtures/Construction Chemicals segment
Posted 6 days ago
3.0 - 8.0 years
5 - 7 Lacs
Navi Mumbai
Work from Office
Title Medpace is looking for a System Engineer to add to their growing Infrastructure Enterprise Applications Team! This team is responsible for administering systems that house enterprise applications utilized globally and implementation of applications / programs supporting the company infrastructure business processes and operations. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities Traditional Windows Server administration Design/Implement system solutions for Vendors, Developers, and Users to help deliver enterprise applications. Ensure the highest level of system and infrastructure availability Evaluate existing systems and provide technical direction to IT support staff Coordinate effort with IT Security team to resolve security related vulnerabilities Manage and monitor systems and infrastructure for the organization to be in line with company requirements. Plans and implements system automation when available for better efficiency Utilize Load-balancers for both Web Servers and Applications PKI Certificate Management Manage a Citrix environment for Desktop/Application Delivery Use an IT Service Management System (ServiceNow) to manage and document day to day work and keep track of projects. Qualifications Bachelor's degree in Information Systems or a related field; 2+ years of experience in Windows Server Administration Windows Server OS Remote Desktop Services/Remote App Group Policy Active Directory File Server, Shares/NTFS Permissioning 1+ years of experience in Web Hosting Administration DNS Load Balancers IIS Apache SSL/TLS Certificate Management Desire to learn and grow, with a solid foundation of experience Problem-solving and analytical skills Aptitude to manage many different servers, applications, and priorities effectively; and Ability to communicate effectively with peers, end users, and management People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work weβve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Posted 6 days ago
2.0 - 6.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Working Timings: Ready to work as per eastern shift timings, (5:30 PM to 2:30 AM IST) Work from office - Hyderabad location.(Hybrid) Responsibilities Manage large amounts of incoming emails regarding software support Interact with customers, partners, and internal teams to provide advice and assistance and achieve customer satisfaction. Logically deduce root cause and find workarounds and solutions to issues Identify, analyze, and document product bugs and fixes relating to the Product functionality, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficiency, and Quality metrics Prioritize and resolve issues of the highest technical and business severity Handle customer complaints and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers Keep accurate records of customer interactions by documenting them in Salesforce Communicate with Product Management and Development Teams in JIRA Qualifications/ Technical : Previous technical support /Product Support experience. High proficiency in Microsoft Word, Excel, and PowerPoint Candidate should have skills/knowledge on SQL (exMS SQL Server, MySQL, Postgre SQL), General experience in **Data Analytics** (e.g., Data Visualization, BI tools, Data Cubes) Ability to understand and troubleshoot complex systems Ability to extract meaningful information from Customer communications to understand customer intent and identify the customerβs technical issue. Basic Networking knowledge (TCP/IP, DNS, SSL etc.) Understanding of Windows client and server environments Nice to have: Previous experience working with Salesforce. Previous experience working with JIRA. Basic technical SQL knowledge. Basic Oracle and/or SAP knowledge. Experience with software installations, network operations, and software support Knowledge of SQL Server (i.e. able to do admin tasks such as backup/restore, understanding SQL/triggers/stored procedures etc.). Understanding and experience with Microsoft IIS. Understanding and experience with SQL Server Analysis Services Windows general troubleshooting β understanding Event Viewer logs, Windows Installer errors and logs, using the Registry Editor etc. Communication skills: Ability to communicate correctly and clearly with both internal team members and external customers. Native or equivalent English proficiency Excellent written communication skills. Valued Traits: Highly motivated and driven to perform at the highest level. Natural curiosity and willingness to learn and understand issues Shows pride in producing quality deliverables. Always being punctual and professional internally and with customers. Qualifications Education : Bachelorβs Degree (CSE, IT) or MCA Additional Information ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . ** insightsoftware About UsHear From Our Team - InsightSoftware (wistia.com) Background checks are required for employment with insightsoftware, where permitted by country, state/province.
Posted 6 days ago
3.0 - 7.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Title : Network-Data Center-Datacenter Management-Systems Integration Senior Specialist Req ID: 311117 We are currently seeking a Network-Data Center-Datacenter Management-Systems Integration Senior Specialist to join our team in Bangalore, Karntaka (IN-KA), India (IN). VMware, NSX and Windows Support VMware Environment Build and Design Providing support during build and run phases of project. Administer and manage the VMware infrastructure (5.x, 6.x, 7.x ,8.x) including vCenter, ESXi hosts, and virtual machines. Experience in the installation, configuration, and administration of components in a large VMware environment cantered around best practices, to include vCenter, VMware Update Manager, vRealize Operations Manager and vCenter Site Recovery Manager Experience in upgrading ESXi hosts and VM guests using VMware Update Manager. Perform regular maintenance and upgrades of VMware and Microsoft systems. Experience in VM template design and leveraging vCenter Operations Manager to right size, virtual servers. Good knowledge on backup and recovery and server patching process for VMware Cross Domain resource access. Implement and manage security measures to protect VMware and Microsoft systems. Design, deploy, and troubleshoot Microsoft Windows Servers and Active Directory environments. Monitor system performance and resolve any issues or outages. Create and maintain technical documentation and standard operating procedures. Collaborate with the IT team to integrate VMware and Microsoft technologies with other systems. Stay up to date with the latest VMware and Microsoft technology trends and best practices. Network VirtualizationDesign and manage virtual networks, including logical switching, routing, and firewalling, leveraging VMware NSX-T technology. Security ExpertiseImplement and maintain network security policies and protocols within NSX-T to protect against threats and vulnerabilities. Experience in configuring ESXI Node with NSX-T. Troubleshooting failures while configuring NSX-T on ESXI. Troubleshooting and OptimizationTroubleshoot network issues, identify performance bottlenecks, and optimize NSX-T deployments to maximize efficiency. Proactively identify and Standardize Client environment by setting up standards on OS drives, Memory & CPU by creating a micro plan and implementing them by following complete change process. Install, configure, tune, maintain, and monitor Windows 2003/2008/2012/2019 /2022 Enterprise server. High-level trouble shooting skill required on OS related issues, which include memory dump analysis skills and performance tuning. In-depth knowledge and experience on server security hardening with includes patching, antivirus. Good knowledge on Microsoft clustering and NLB services. Good control on windows command line tools and power shell/VB scripting. Working experience on Windows infrastructure services like FTP, Telnet, DNS and DHCP etc" Good knowledge on Microsoft licensing for Servers, Terminal services etc" Proficient on Microsoft (MS) Clustering issues. IIS administration and Certificate management. Provide Windows server administration within an Active Directory environment. Use monitoring tools to oversee multiple Wintel systems operating within a defined support operation area. Analyse, log, track, and resolve complex issues pertaining to networking connectivity issues, printers, Windows servers, and applications. Infrastructure knowledge of ticketing tool any demonstrate good communication negotiation analytical problem-solving skills. Basic working knowledge of scripting good knowledge of change management processes and ticketing applications Reasonable knowledge of current hardware and software technologies and its uses Task oriented self-initiated and objective driven Good and fluent Communication Skills
Posted 6 days ago
1.0 - 4.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Req ID: 308592 We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karntaka (IN-KA), India (IN). At NTT DATA, we know that anything is possible with the right people on board . Our employees' quality, integrity, and commitment are critical factors in our company"β’s growth, market presence, and ability to help our clients stay ahead of the competition. By hiring the best people and helping them grow professionally and personally, we ensure a bright future for NTT DATA and those who work here. NTT DATA, Inc. currently seeks a "Help Desk Associate " to join our team in "Bangalore". General Duties and Responsibilities: In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. Record, Update, and Escalate Support issues to the next level promptly. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration, and maintenance. Engage in discovering new IT business tools to support our business users and our internal IT Team. Seek, Suggest, Evaluate, and implement process and technology improvements. Willing to learn grow in other IT Business areas for this role include: Excellent English written and verbal communication skills. Exceptional customer service skills. Great Team player Excellent communication skills, comfortable working with various stakeholders Strong troubleshooting skills, bug-finding, and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) Preferences: - Optional (nice-to-haves) For e Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and Do ITIL foundation certified "β Flexible "β Willing to work in a Rotational 24*7 Required schedule availability for this position is Monday-Friday (07:00 AM to 05:00 PM EST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on a weekend basis business requirements.
Posted 6 days ago
5.0 - 8.0 years
6 - 10 Lacs
Noida, Chennai, Bengaluru
Work from Office
Req ID: 324406 We are currently seeking a Systems Integration Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position Summary: Performs IT functions such as design, analysis, evaluation, testing, installation, acquisition, modification and support of operating systems, database, or software. Plans, conducts, and directs the analysis of business problems to be solved with troubleshooting and automated systems. This position operates with minimal direction and requires a professional who can take ownership over their work. This position is in support of the Core Services team in Corporate IT at Enlyte. Core Services includes the management of Active Directory, Microsoft Azure, Exchange O365, DNS, Microsoft Teams, SharePoint, OneDrive, and Identity and Access Management for corporate colleagues and contractors. Must Have skills 1) Must have experience on Windows Active Directory 2) Must have work experience on collpasing domains 3) Must have experience of scheduled/ regular maintainence and Patching 4) Must have exposure AD auditing 5) Work Epxerience with SSSD integration skills 6) Progressive experience with MS Windows uptill Windows 2019, 2022 exposure preferred 7) Migration of AD from OnPrem to Cloud (Azure/ AWS) 8) Work Experience with ADMT tool and good to have with Quest Migration tool Required Experience: 5-8 years of experience with Active Directory administration 5-8 years of experience with Domain Name Service (DNS), including zone management 5-8 years of experience with Windows PowerShell, with ability to develop scripts as needed 5-8 years of experience with Microsoft Azure AD (now Entra ID) 5-8 years of experience with Microsoft Exchange and Exchange O365 5-8 years of experience with Mergers & Acquisitions involving Active Directory and Azure 5-8 years of experience working in GxP or other regulated environments 5-8 years of experience with documentation for systems management 1-3 years of experience with SharePoint for O365, Teams, and OneDrive administration 1-3 years of experience with Identity and Access Management, and Identity Governance 1-3 years of experience with Amazon Web Services (AWS) IAM a plus Required Education: Associates Degree in Computer Science or equivalent. Bachelor"β’s degree a plus. Associated certificates in the above technologies a plus Primary: Windows Server 2008 - 2022 (10 years) Active Directory (10 years) DNS (6 years+) Linux Server (4 years+) PowerShell (2 years+) Microsoft Azure (2 years+) ADMT (2 years+) Good To have skills Quest Migration Tools AWS Cloud Route 53 Crowdstrike Netwrix
Posted 6 days ago
7.0 - 12.0 years
8 - 12 Lacs
Noida
Work from Office
Req ID: 327041 We are currently seeking a Cloud VDI and Cloud Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Key Responsibilities "β Cloud VDI Support "β Proactively monitor VDI performance, capacity, and availability "β Respond to alerts, incidents, and service requests within defined SLAs "β Triage and resolve technical issues, escalating as needed "β Diagnose and resolve VDI-related issues (e.g., login failures, session disconnects, slow performance) "β Perform root cause analysis to identify long-term solutions "β Work closely with vendors and internal teams to escalate complex issues "β Execute routine maintenance tasks such as software updates, system patching, and version upgrades "β Maintain and optimize virtualization solutions (e.g., Citrix, VMware Horizon, Microsoft Remote Desktop) "β Document technical procedures, troubleshooting steps, and solutions in a knowledge base "β Produce regular status reports and incident summaries for management and stakeholders "β Collaborate in creating and maintaining technical documentation for infrastructure changes "β Partner with various teams (Network, Storage, Security) to ensure system reliability and security compliance "β Provide clear communication to stakeholders about system changes, incidents, and resolutions "β Assist in planning for capacity, scalability, and enhancements to meet business requirements Qualifications and Skills: "β Bachelor"β’s degree in Computer Science, Information Technology, or a related field preferred "β 7+ years of experience in an IT support role, with at least 5"β7 years of experience in VDI administration or support "β Hands-on experience with Cloud VDI, Microsoft Remote Desktop Services "β Strong grasp of virtualization technologies (e.g., VMware vSphere, Microsoft Hyper-V) "β Familiarity with network, storage, and server hardware concepts that affect VDI performance "β Excellent troubleshooting abilities and a methodical approach to problem-solving "β Strong communication skills to interact with technical and non-technical stakeholders "β Ability to work effectively under pressure in a fast-paced, 24x7 support environment "β Customer-oriented mindset with a commitment to delivering high-quality service "Β’ Additional : "β Willingness to work in rotating shifts or on-call schedules, including nights, weekends, and holidays "β Ability to obtain and maintain relevant certifications (e.g., Citrix Certified Associate "β Virtualization, VMware Certified Professional) is a plus
Posted 6 days ago
3.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Req ID: 326448 We are currently seeking a C
Posted 6 days ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Req ID: 309521 We are currently seeking a Helpdesk Associate - ITIL to join our team in Bengaluru, Karntaka (IN-KA), India (IN). In these roles you will be responsible for Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users "Β’ Work with our internal IT Teams on system testing, integration and maintenance. "Β’ Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and Technology improvements. "Β’ Willing to learn & grow in other IT Business areas for this role include Excellent English written and verbal communication skills. "Β’ Exceptional customer service skills. "Β’ Great Team player "Β’ Great communication skills, comfortable working with various stakeholders "Β’ Strong troubleshooting skills, bug finding, and resolution "Β’ Ability to work independently within a diverse global team "Β’ IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment) In addition, preferable skills and behaviors include"Β’ Knowledge in First Level Support for Business applications as Oracle, Workday, BI, Agile, etc. "Β’ Knowledge in Desktop Support "Β’ Familiar with ITIL Concepts and Processes. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS Power point etc.
Posted 6 days ago
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