4087 Dns Jobs - Page 27

Company Overview Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests. Our Mission is to enable our clients to maximize business impact from technology by Harnessing the transformational impact of emerging technologies Bridging the gap between business and technology Role Description Technical Skills Skills Requirements: Excellent verbal and written communication and organization skills. BS/MS in a computer related field or equivalent work experience. Any of the advanced networking certifications is preferred (CCIE, CCNP, JNCIE, or JNCIP). In depth knowledge and experience troubleshooting Layer-2/3 protocols for example, VLANs, VRRP, OSPF, BGP, ISIS, IPv4/6, ARP, RIP, NAT, and Layer-4 protocols (TCP, UDP) Thorough knowledge and understanding of application protocols, HTTP, SSL, FTP, SMTP, RTSP, SIP, Diameter, and DNS. Experience with firewalls, network security, and/or Application Delivery Switches (Server Load Balancers) is preferred. Demonstrated strong analytical, troubleshooting and problem-solving skills. Demonstrated strong leadership skills. Previous escalation or senior engineer experience preferred. Duties may require being on call periodically and working outside normal working hours (evenings and weekends). Experience providing support to direct customers, resellers, and field personnel in resolving product related issues. Contribute to technical documentation/knowledge base for internal and/or external use. Nice-to-have skills Qualifications Qualifications 7-9 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

Experience: 6+ years of proven working experience with Office 365 administration and problem solving. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage to Users & Groups on Microsoft 365 through GUI as well as PowerShell. Understanding & managing all licenses as per an Organization policy based on users grade & assigning licenses through GUI as well as Windows PowerShell. Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users, export message trace report & skill to examine it. End user support/Service Desk Support / Work ticket queue daily. Excellent troubleshooting skills & complex support issues Support Desktop and mobile devices, Remote support Create support articles and maintain overall KB. Contact users for follow ups and additional detail as needed Respond to escalations and high priority request and issues Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support users Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs. ESSENTIAL KNOWLEDGE & SKILLS: Good knowledge on ADFS, ADFS Proxy, AAD Connect, Exchange SMTP & SMTP Relay servers behaviors troubleshooting skills for server issues. Basic knowledge on Azure Active Directory IAM & RBAC. Technical ability to troubleshoot and solve issues. Expert skills in managing and administering Office 365 user provisioning / deprovisioning, permissions, access, etc. Have good understanding of Mobile Messaging Technologies: Exchange Active Sync Iphone, iPAD, Android Technical ability to troubleshoot and solve issues. Excellent customer service skills &Meet defined deadlines Ability to work as a team & work flexible hours and be on-call Ability to communicate a clear and concise status Must be an independent problem solver with troubleshooting, decision making and analytical skills

YOUR IMPACT : The Senior Systems Administrator is primary source for Tier II Infrastructure support of all commercial environments for any day to day operations issues, and for the upcoming projects/setups. On any given work day he/she may be responsible for all, or any subset of Systems, Hardware and Platforms, ensuring proper prioritization of activities and coordination/communication of these activities with management, next tier support organizations, including Engineering and their respective peers. He/she will provide continuous support, escalating any proactive events to prevent client impacting. WHAT THE ROLE OFFERS : Participate in Change management meetings, Readiness Reviews, Engineering/Comm Ops meetings, etc. as required to fulfill team responsibilities. Fulfillment of team responsibilities may require, from time to time, working outside of normally scheduled shift time in order to complete projects, maintenance and/or meet business commitments. Working cross functionally with the NOC (Tier I), Engineering and Deployment teams is critically important for the success of the larger organization. Fully support the Change Management, Release Management, Problem Management and Ops PMO activities/projects. Respond to Incident calls, joining conference bridges and MOCs. Proactively drive and troubleshooting issues. Assist Tier 1, troubleshoot and perform supportive actions as requested by subject matter experts/ Engineering. Position needs to participate on scheduled Systems Maintenance activities furing off hours/weekends, and Oncall rotation. WHAT YOU NEED TO SUCCEED : Operating Systems: Advanced administrations skills on Redhat Linux, Windows, and Systems Performance tuning Experience Working on: VMware, Netbackup, Citrix, F5 load balancers, DNS Knowledge of Incident, Change & Problem Management/ticketing systems Desirable additional experience working on Storage Systems, San Switches, ESX Clusters Knowledge on Scripting, systems performance, Networking, TCP/IP, and firewall Setups. Good analyzing & communication skills, self-motivated and passionate Systems Admin experience on Private Cloud infra setup and GPC & AWS infrastructure setups. Good Ansible Automation experience to develop Ansible playbooks and modules for Linux administration tasks. Knowledge and experience in DevOps in Infrastructure are an added advantage. Ability to troubleshoot issues in high pressure situations, resolving problems in a timely manner and keeping stake holders involved/updated Education : Engineering or equivalent degree in CS/ECE Experience : 4-6 years of experience in Systems Administration and supporting Commercial environments.

Your Impact: We are looking for QA Engineer specialized in testing and automation, creating value for the team, and engaging himself with stakeholders in the different phases of the product cycle. The candidate should possess an ability to contribute towards automation based on product automation needs. The candidate should be passionate about testing and learning new automation tools. Proactively comes up with new ideas/innovative thoughts in testing and automation to make the product better and encourages, influences other team members. What the role offers: Gains good understanding of product functionalities, architecture and use cases Executes test plans in a priority order, report quality issues on-time with detailed steps and evidence; completes testing tasks on time with high quality Designs and develops comprehensive test plans, in collaboration with seniors and experts, covering functionalities, features, user interfaces, scalability, performance, security, customer scenarios, domain specifics, etc. Prepares varying test environments right from installation of OS, patches, system configuration, installation and configuration of database applications, virtual environments using VMware, Hyper-V, handling of storage devices and arrays Discusses with experts, understands clearly and reproduces customer reported issues in his or her own test environments Solid understanding in test automation framework, and experience in developing test tools and test automation; Develops new automation and maintains, enhances and uses test automation suites already available Collaborates and communicates well within and across teams What you need to succeed: Hands-on in any test automation frameworks for Web UI like Selenium; ready to learn and develop using new frameworks Testing enterprise product on storage or data protection domain Solid hands-on in any scripting language; ready to learn and develop using Perl, Java and Typescript Unix Shell scripts, Windows PowerShell and Batch scripts Test environment preparation including OS installation, network configuration, installation of applications like Oracle, MS-Exchange, Virtualization/Cloud app (e.g., Hyper-V, VMWare, AWS), and be able configure, and maintain system for testing One last thing: You are persistent and inquisitive. You have to understand why things are happening the way they are. You are determined to understand cyber attack techniques at a very detailed level. You are a self-starter who is able to work with minimal management, however have strong collaboration and interpersonal skills to work together with several other professionals from other information security fields. Youre a creative thinker who wants to answer the question, Why? Your workstation is a pyramid of monitors that you can't take your eyes off of at the risk of missing something. You have a desire to learn new technologies. Your sense of humor, passion and enthusiasm shines through in everything you do.

YOUR IMPACT: Achieve high levels of customer satisfaction when responding to customer requests via phone or email Troubleshoot technical issues with the tools and skills after product training, often working with issues that could not be resolved at previous support levels Ensure customer has best product that suits their needs Participate in the content creation lifecycle for support documentation WHAT THE ROLE OFFERS: Assist customers with live and deferred transactions via phone and email with technical support inquiries. Provide advanced troubleshooting on issues including but not limited to, missing data and advanced technical issues. Learn the technical architecture of company products. Work independently to solve customer issues and own case work by diagnosing, troubleshooting, and resolving software, application, hardware, data transport, and network issues related to service and product offerings Manage multiple customer cases simultaneously, ensure all case-related information and activities are accurately documented, and provide timely progress updates to customers and account managers to maintain service level agreements Work with Tier 2 and Tier 3 engineers on technical escalations, bug and a feature request Assist customers and alliance partners troubleshoot and successfully complete disaster recovery tests within a scheduled window of time Become trained to support additional products within the product suite Make business-critical decisions that help customers or partners understand proper data protection techniques to ensure full recovery when needed Properly escalate cases to the appropriate teams as needed based on issue complexity and process documentation. Work closely with these teams to identify new trends/resolutions. Assist in the content creation/editing process for our knowledge Bases by creating and editing content as necessary based on findings within your support interactions. This includes but is not limited to documenting new issues and solutions, editing existing content for clarity, and identifying content that is no longer relevant. WHAT YOU NEED TO SUCCEED: Ideally, 6 months - 1 years experience supporting windows applications Minimum 6 months of answering Inbound call experience for supporting global customers. AS, BS or BA degree in a computer related field preferred. Equivalent work experience will be accepted in place of the education requirement. Must possess highly developed interpersonal and communication skills, and the ability to work with an extensive variety of customers. Must be able to work with difficult customers and situations and still maintain a high level of customer satisfaction. Must be able to maintain a professional demeanor when working with difficult or challenging customers. Heavy telephone usage. Experience with configuration and implementation of Microsoft and/or Linux based servers. Knowledge of Active Directory and Microsoft Exchange. Knowledge of WAN and Network protocols (WINS, DNS, DHCP, TCP). Ability to analyze technical problems without visual contact with the machine. Excellent learning skills. Experience with troubleshooting Cloud based backup and hosted exchange applications with Windows/Mac OS environments (To include but not limited to Outlook, Teams, OneDrive, SharePoint, Intune) Experience with mail configuration on android/IOS mobile devices Ability to utilize available resources to the fullest; must have excellent computer skills. Ability to organize and manage multiple priorities. Demonstrable ability to define problems, gather data, establish facts, and draw valid conclusions. Adept at articulating and responding both verbally and in writing to common inquiries or complaints from customers and partners.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do: 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: DNS - Domain Name Service Experience : 5-8 Years.

Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. With more than 28, 000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Job Description Join to the Rockwell Automation and work in inernational environment. You will report to Supervisor, Managed Services. Your Responsibilities: Monitor IT infrastructure at the customer. Talk to customers. You are the face of our company to our customers. How you communicate and work with them creates a positive experience. Support our clients using phone and emails youll help resolve technical issues regarding configuration and solving problems in virtual area VMware, Windows Server 2008/2012/2016/2019 and backup systems. Document technical solutions and best practices. Expand knowledge and improve specialist skills. The Essentials - You Will Have: good command of English university degree preferable IT/Automatics or similar or 5 years of professional experience 1 year of experience in administration of systems Windows Server 2008/2012/2016/2019 1 year of experience in administration of systems VMware, Nutanix, or similar experience in configuration, administration, and service management - DNS, DHCP, RDP, and RDWeb experience in administering NetBackup, Veeam, Backup Exec, and VDP backup systems The Preferred - You Might Also Have: Experience managing environments connected with VMware VSAN Certification Microsoft MCSA Certification VMware VCA/VCP Experience administering Lan / Wan networks based on Cisco technologies will be an advantage Power Shell programming skills, Perl Knowledge of an additional European language will be an advantage What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development . . . and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-IK1

We are looking for a skilled and proactive Linux System Administrator to manage, monitor, and support our enterprise Linux server environment. The ideal candidate will have hands-on experience in Linux system administration, shell scripting, patch management, performance tuning, and troubleshooting. You will play a critical role in ensuring the availability, reliability, and security of Linux-based systems across development, test, and production environments. Key Responsibilities 3+ years of Linux system administration experience in enterprise environments. Proficiency in command-line tools and shell scripting (Bash, Korn, etc. ). Strong knowledge of system services, file systems, networking, and security hardening on Linux platforms. Experience with monitoring and logging tools (e. g. , Nagios, Zabbix, Prometheus, Grafana, ELK stack). Familiarity with virtualization (VMware, KVM) and container technologies (Docker, Podman). Understanding of cloud environments (AWS, Azure, or GCP) is a plus. Understanding of Oracle Systems such as Oracle EBS or Oracle Peoplesoft is a plus. Requirements Install, configure, and maintain Linux servers (RHEL, CentOS, Ubuntu, etc. ) in physical, virtual, or cloud environments. Monitor system performance, resource utilization, and perform proactive maintenance and tuning. Manage user accounts, permissions, and security settings according to company policies. Apply OS patches, security updates, and manage package repositories. Configure and maintain system services such as DNS, DHCP, NFS, Apache/Nginx, SSH, and cron jobs. Maintain backup and disaster recovery procedures for Linux systems. Troubleshoot hardware, software, network, and performance-related issues. Work closely with development, security, and operations teams to support applications and deployments. Participate in on-call rotation and provide support during maintenance windows or critical outages. Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.

We are looking for a knowledgeable and proactive Windows Server Administrator to manage, support, and maintain our Windows Server infrastructure. The ideal candidate will ensure the stability, integrity, and efficient operation of information systems by administering Windows-based environments, supporting Active Directory, managing patching and updates, and troubleshooting server-related issues. Key Responsibilities Strong exposure on M365 fundamentals including License Management, User & Mailbox, MS teams, OneDrive for Business, SharePoint Online administration, M365 productivity tools, ATP, Azure AD Strong knowledge on PowerShell scripting for Tasks automation using various PS modules Experience in Azure and Microsoft 365 security and identity Should have good understanding on Monitoring and reporting of Service Health & Message Centre Proficiency in managing Active Directory, DNS, DHCP, GPOs, and Windows Server OS. Experience with PowerShell scripting for administration and automation. 3+ years of hands-on experience as a Windows Server/System Administrator. Requirements Install, configure, and maintain Windows Server operating systems (2012/2016/2019/2022). Administer Active Directory, DNS, DHCP, Group Policy, and certificate services. Monitor server health and performance; conduct regular system audits and patch management. Perform routine backups, disaster recovery planning, and restoration testing. Conduct technology capacity planning by reviewing the current and future requirements Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. M365 Tenant and Platform Administration including configuration and setup Support Hyper-V and/or VMware-based virtual environments. Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.

Job Role: Windows L2 Windows Server Administration AD Management IIS / DNS / DHCP Manage directory structures Manage domains VMWare Administration / VSphere Creating and Managing Virtual Machines and Templates Understanding of ESXi Installation, Configuration and Administration of Windows server 2008, 2012, 2016, 2019 Installing, Configuration & Managing TCP/IP, Active Directory, Group Policy And OU Day to day issues resolutions Tech / B.E 24 * 7 Shift

Hands on experience on DNS, DHCP, Proxy, Antivirus, Citrix Xen, Hyper-V, VMWARE Knowledge on Microsoft Server Operating Systems Windows 2008 R2, 2012, 2016, 2019,2022 & patching management Linux Certification (Mandatory)

Would you enjoy working with cutting-edge web security systems? Do you seek hands-on learning experiences on Web Security with a growing global team? Join our highly skilled Security team Our Professional Services team supports major organizations to help make the internet work for them by successfully integrating their websites onto our platform. Supporting our security and enterprise products we work as part of an integrated team to deliver consultative services and architect optimum solutions. Make an impact on the future of Internet Security As a Security Architect, you will be a part of the Akamai Professional Services team. You will work directly with clients to deliver Akamais solutions. You will be involved with projects from design through implementation, testing and customer sign-off. As a Security Architect, you will be responsible for: Owning the technical aspects of integration (configuration, debugging, documentation, testing, go-live) of our Security Solutions Analyzing customer traffic as well as systems and customizing Akamai security solutions to answer customers security issues Collaborating with cross-functional project team to scope, set timelines, create technical solutions, and support the ongoing implementation Participating in ongoing training initiatives to develop your skills Do what you love To be successful in this role you will: Have understanding of VPN, Proxies, ZERO TRUST concepts. Demonstrate understanding of cloud provider ecosystems such as AWS, Azure, etc. Have experience with SAML, Kerberos, NTLM, OIDC, Oauth2 and IDP vendors such Microsoft, Okta. Have in-depth understanding of networking protocols like TCP/IP, DNS, HTTP/HTTPS, TLS, exposure to layer 3/4 technologies. Have ability to engage, influence, and build trusted relationships with customers in difficult environments. Be able to analyze customer traffic&systems and customize Akamai security solutions to answer customers security issues. Have excellent communication and presentation skills to articulate highly technical information in a concise manner. Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! #LI-Remote

System Administrator - Amara Hospital System Administrator BCA/BSc/B.Tech (IT/CS) Experience (Years) 1-3 Years Required Skills: Windows/Linux Server Administration Active Directory, Group Policies, DNS/DHCP User management & security policy enforcement Network & firewall troubleshooting Backup & recovery operations Patch management & endpoint protection Performance monitoring & log analysis Strong coordination & problem-solving skills Suitable for hospital or enterprise IT infrastructure roles

Would you enjoy working with cutting-edge web security systems? Do you seek hands-on learning experiences on Web Security with a growing global team? Join our highly skilled Professional Services team Our Professional Services team partners with leading organizations to seamlessly integrate their websites onto our platform. We collaborate on security and enterprise products, delivering consultative services and designing optimal solutions as one team. Make an impact on the future of Internet Security You will work directly with clients to deliver Akamais solutions. You will be involved with projects from design through implementation, testing and customer sign-off. As a Security Architect II, you will be responsible for: Owning the technical aspects of integration (configuration, debugging, documentation, testing, go-live) of our Security Solutions Analyzing customer traffic as well as systems and customizing Akamai security solutions to answer customers security issues Managing and documenting technical issues, responses and requests to ensure information is recorded and updated Being a proactive technical consultant for our customers delivering value with every engagement Collaborating with cross-functional project team to scope, set timelines, create technical solutions, and support the ongoing implementation Do what you love To be successful in this role you will: Have a Bachelors degree with 4 years of experience in general security technologies, processes, and concepts. Be well versed in internet fundamentals, DNS and routing, communication protocols such as HTTP or TCP Have experience as an Application Security Engineer or Network Security Engineer Have ability to engage, influence, and build trusted relationships with customers in difficult environments. Be able to analyze customer traffic &systems and customize Akamai security solutions to answer customers security issues. Demonstrate the ability to work proactively, quickly, with a desire to learn and problem solving. Have knowledge of OWASP, network security products, network/application firewalls, server and client-side application architecture Demonstrate excellent communication and presentation skills to articulate highly technical information in a concise manner. Build your career at Akamai Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact. With our company moving so fast, it s important that you re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here. Learn more Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.

Would you enjoy working with cutting-edge web security systems? Do you seek hands-on learning experiences on Web Security with a growing global team? Join our highly skilled Security Professional Services team Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai security solutions for our clients. We collaborate to solve problems, innovate to provide creative solutions and continuously improve for our customers Partner with the best As part of our Professional Services team, youll own the technical delivery of our security solutions. This includes integration, maintenance, and ongoing optimization. Youll collaborate with cross-functional teams to ensure high-quality, effective outcomes. As a Security Architect II, you will be responsible for: Owning the technical aspects of integration (configuration, debugging, documentation, testing, go-live) of our Security Solutions Analyzing customer traffic as well as systems and customizing Akamai security solutions to answer customers security issues Managing and documenting technical issues, responses and requests to ensure information is recorded and updated Collaborating with cross-functional project team to scope, set timelines, create technical solutions, and support the ongoing implementation Participating in ongoing training initiatives to up-skill yourself and to train others. Do what you love To be successful in this role you will: Demonstrate 6 years experience in security technologies and a bachelors degree in computer science or related field. Be well versed in internet fundamentals, DNS and routing, communication protocols such as HTTP or TCP Have experience as an Application Security Engineer or Network Security Engineer Have ability to engage, influence, and build trusted relationships with customers in difficult environments. Be able to analyze customer traffic &systems and customize Akamai security solutions to answer customers security issues. Demonstrate the ability to work proactively, quickly, with a desire to learn and problem solving. Have knowledge of OWASP, network security products, network/application firewalls, server and client-side application architecture Demonstrate excellent communication and presentation skills to articulate highly technical information in a concise manner. Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Do you relish the prospect of working with cutting-edge cloud security systems? Do you relish opportunities to create improvements for our customers? Join our highly skilled Security Professional Services team Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai security solutions for our clients. We collaborate to solve problems, innovate to provide creative solutions and continuously improve for our customers Partner with our customers In this role, youll be the primary security services contact. Ensuring the successful integration and consultancy over the whole customer life cycle. Acting as a trusted expert, youll implement solutions, helping customers leverage our products and achieve desired outcomes. As a Security Consultant II, you will be responsible for: Ensuring customer success by understanding requirements and helping them build a long-term strategy based on best practices Partnering cross-functionally to review and ensure integration efficiency, deliver high quality service and ensure customer engagement Solving technical problems, demonstrating Akamais value, and communicating clearly and effectively to both technical and business audiences Participating in training and internal projects, contributing to best practices, maximizing efficiency, and improving service quality Managing scope, timelines, and budget of integrations to reduce risk and ensure customer success Collaborating with cross-functional teams including Support, Engineering, Products, Presales and Sales to resolve technical & business issues Do what you love To be successful in this role you will: Have 6 years experience in security technologies and a bachelors degree in computer science or engineering. Bring experience in network or application security engineering and a keen interest in advancing security expertise. Have experience with Internet routing protocols (ie. BGP/ISIS/OSPF/MPLS), configuring and troubleshooting Cisco and Juniper routers. Have knowledge of common OWASP top 10 and how they relate to internet services compromise or attacks. Have a natural ability to engage, influence and build trusted relationships with customers. Be well versed in internet technologies like IP networks, DNS and routing, HTTP, TCP or web architecture. Show experience of managing and delivering large technical customer projects successfully and influencing stakeholders across the teams. Demonstrate a passion for excellence through sound judgement, solid decision making and contingency planning. Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Do you love leading and motivating world class technical support team? Would you like to work across diverse geographies, environments, cultures and technologies? Join our best-in-class technical support team The Technical Support Team resolves complex issues for global customers, including Fortune 500 firms and Government Agencies. Collaboration with cross-functional teams ensures exceptional service delivery. Knowledge sharing and feedback drive continuous improvement in products and services. Partner with the best As Associate Cloud Support Engineer at Akamai Technologies, provide technical support for global online customers. Enhance processes, optimise operations, and improve metrics to deliver an exceptional support experience. As a Cloud Support Engineer Associate, you will be responsible for: Working as a trusted support partner to resolve customer questions and issues. Providing technical/team leadership and direction to organization Owning the problem resolution and collaborating with internal teams Leading investigations across Akamais Distributed Network for optimized performance and delivery for customers Analyzing existing technical issues across Akamais Distributed Networks and proposing solutions to prevent issues recurring. Do what you love To be successful in this role you will: Have 5 years of experience and a Bachelors degree in computer science/Engineering or relevant fields Have experience providing technical solutions & support to B2B customers Be well versed in how the internet works, its underlying protocols with understanding of DNS, HTTP/S, TCP. Have basic knowledge of Linux and/or Unix Be able to prioritize workload and communicate technical issues to stakeholders of varying technical ability Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. We are seeking a skilled and proactive IT Support Engineer to manage and maintain a hybrid infrastructure environment comprising both on-premise and cloud-based (Azure/AWS) systems. The ideal candidate will possess strong expertise in Windows and Linux server administration, Azure platform management, and ITSM practices, with hands-on experience in system monitoring, automation, and troubleshooting in a 24x7 enterprise environment. Key Responsibilities: Manage and maintain Windows and Linux servers across cloud (Azure/AWS) and on-premise environments. Ensure all systems are secure, regularly updated, and highly available. Administer Azure cloud infrastructure; AWS knowledge is an added advantage. Monitor systems using tools like Dynatrace ; identify recurring issues and recommend solutions. Participate in a 24x7 on-call rotation for critical support coverage. Perform server installations, configurations, patching, vulnerability management, and upgrades. Administer and troubleshoot Active Directory, including group policies and device management. Work closely with infrastructure and application teams to optimize system operations. Follow ITSM best practices, handling incident , problem , and change management using ticketing systems. Develop and maintain SOPs, technical documentation, and environment-specific policies. Automate operational tasks through scripting to enhance support efficiency and reduce manual workload. Recommend performance improvements and capacity enhancements for supported infrastructure. Required Qualifications: Proven experience with Windows and Linux server administration in hybrid environments. Strong understanding and practical experience with Azure Administration ; AWS exposure is a plus. Experience with monitoring tools , ideally Dynatrace . Solid knowledge of ITSM processes and ticketing tools (e.g., ServiceNow, BMC Remedy). Hands-on experience in Active Directory , group policies , and user/device management . Strong networking fundamentals (TCP/IP, DNS, DHCP, routing, firewalls). Scripting skills (PowerShell, Bash, or similar) to support automation tasks. Excellent troubleshooting and analytical skills. Preferred Qualifications: Azure Administrator Associate or AWS Solutions Architect Associate certification. Experience working in a hybrid cloud environment with enterprise-scale infrastructure. Familiarity with containerization and virtualization technologies is a plus. Soft Skills: Strong communication and collaboration skills. Ability to work independently and in a team-oriented environment. Proactive, self-driven, and willing to take ownership of tasks. Who we are : We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work : When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Healthineers specific businesses, please visit our company page here . As an equal opportunity employer, we welcome applications from individuals with disabilities. Data Privacy : We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies : Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.

This role will be responsible for overall Infrastructure & Datacentre management of Yokogawa India limited where candidate will manage and develop roadmap, re-design infrastructure upgrade, refresh, migration, and operational tasks. Candidate must have 8-12 years of IT industry experience and proficient in enterprise IT, including servers, storage, virtualization, networking concepts of on-premises, hybrid, and cloud environment. He/she must have hands-on experience working in both On-premises as well as cloud delivery model such as, IAAS/SAAS/PAAS. Some of the key responsibilities includes, and not limited to, Manage and support heterogenous infrastructure that consist of Physical & Virtual servers, Storage, Backup, Datacentre, High availability, Disaster Recovery, Business Continuity plans Assist in the architecture, design, build and Deploying the Servers & cloud infrastructure within Microsoft Azure Maintenance of On-premises servers and Datacentre Servers Well versed with scripting for automation via Terraform. Provisioning, managing Azure Infrastructure using automation PowerShell Strong understanding of Azure Cloud and active directory Create architectural and migration roadmap for On-premises Servers and Applications on Azure solution Strong understanding of different Azure IaaS services and platform and their associated limitations. Understanding and exposure to Azure Cloud, Hands-on experience of Azure Scale Sets, Load Balancer, Azure networking, Azure Monitor, Alerts, and Log Analytics Infrastructure monitoring & Logging (Ex: Tools like SCCM, Nagios, ManageEngine, InfraON, Grafana, Splunk) Strong Knowledge of Intune and its maintenance Maintaining the regulatory systems about ISMS policy (Information System Management Systems) Printer Management and Governance. Responsible for managing, installing, and configuring new servers / storage systems for business as per their requirement. Experience in managing Virtual Machines (VM), Hyper-V and support cloud migration activities. Expertise in managing and supporting Microsoft 365 workloads Exchange online, Intune, MS Teams, SharePoint, AIP, ATP, Azure AD Connect, defender, license, and user management. Experience in managing and supporting Active Directory, DNS, SMTP, DHCP, Group Policy, printer management, and supporting business-critical systems. Embrace a culture of continuous service improvement and service excellence. Strong expertise in automating operational tasks, innovation, value adds, process and cost optimization that improves resource productivity as well as end user experience. Monitoring the installed systems [hardware, software, and services] for operational metrics. Ensure installed systems are optimized in terms of availability, stability, integrity, performance and scalability with necessary security updates, patches etc. Strong understanding of the ITIL framework with in-depth knowledge and experience in incident, problem, change & knowledge management, and exposure to ticketing tool (like SNOW, Remedy), other disciplines related to service delivery. Analyse current technologies used within the company and determine ways to improve. Develop and produce infrastructure best practices and standards. Respond to production events in restoring services quickly and efficiently lead root cause analysis and remediation. Review the infrastructure requirements and make recommendations on ways to improve or cost optimizations. Support team in Audit related activities. develop, document, and maintain operational procedures. Support successful execution with participation in organization wide IT transformation projects. Qualifications and General Skills / Experience: Education : Masters/Bachelor of Engineering in Computer Science or IT or equivalent Technical Certification : Candidate must have either MCSE / MCSA / MTA / Solution Architect / Azure/ AWS or equivalent credential Process : ITIL knowledge is essential, and ITIL V3 certification will be an added advantage Soft Skills : Excellent verbal and written communication, problem-solving and presentation skills, and proactive attitude Collaborate with others within the Infrastructure Team as well as the Application Support teams on design and strategy Based on business need, flexible to work outside business hours, weekends, and holidays. Ability to work independently and as a team member, establish and maintain cooperative working relationships with coworkers Ability to connect on-premises technology and services, to cloud offerings. Stay current on technology and industry trend Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!

Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations - Measure and report on service delivery performance metrics including customer satisfaction surveys and the incident tickets - Lead in the development of good customer service practices across the service desk - Produce statistics and management reports of the service desk to client & management - Communicate all process related changes and technical updates to the team within specific timelines to ensure adherence to service desk guidelines - Capacity planning and capability development - Conduct capacity planning exercise to provide number of agents, skill levels to meet the Account Service Desk process fulfilment - Conduct shift planning to meet the service requirements of the client as per SLAs agreed - Perform briefings to Service Desk agents on changes or deployments that may affect volumes at the Service Desk - Assist SD agents by providing first line support when workloads are high, or where additional experience is required - Develop team skills and capability in managing processes to reach the desired productivity and efficiency by conducting process training/ refresher courses, providing performance feedback and managing bottom quartile team performers. - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Train direct reportees to make right recruitment and selection decisions - Talent Management - Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability &effectiveness - Build an internal talent pool of HiPos and ensure their career progression within the organization - Promote diversity in leadership positions - Performance Management - Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. - In case of performance issues, take necessary action with zero tolerance for will based performance issues - Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Proactively challenge the team with larger and enriching projects/initiatives for the organization or team - Exercise employee recognition and appreciation Mandatory Skills: SD - Remote Desktop Support. Experience: 5-8 Years.

Experience: 10+ Years of experience in Network Admin Expert on design, configuration and implementation of Data Center, Branch with Nexus, L3 switch Configuration. SD-WAN Network Configuration and management. Wireless WLC/AP infrastructure management, & configuration. Provides 3rd level technical support on data network related issues. Expert in switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required. Network IP address design and optimization. Expert in Configuration and troubleshooting of routing protocols (RIP, EIGRP, OSPF, BGP). Excellent knowledge in various dynamic routing and switching protocols and network troubleshooting in data center network as well as WAL technologies. Niche Technology experience like Cisco ACI, NSX, SDN, SDA and DNAC Good knowledge in Wireless technology, DNS/DHCP/NTP and experience in operational support for wireless controllers and APs on escalated calls. Cisco / Aruba Experience in system platforms like Cisco Nexus, Infoblox, Riverbed, Cisco WLS Configure and Troubleshoot Network optimization solutions like Riverbed, Cisco WAAS etc. Location: Hyderabad, Bangalore, Chennai, Pune, Mumbai, Coimbatore

Should have good exposure in Managing of Multiple Virtualized Infrastructure (ESXi ). Implemented & Maintained Infrastructure: vSphere Client, ESXi, vCenter, HA, DRS, vMotion, svMotion, NAS, SAN, vSAN, VSS, DVS, NSX, Snapshots, Templates etc. Should have Handson experience on Various VMware Tools Should be able to guide and assist team in upgrading VMWare Infra. Should be able to lead and mitigate complex server issues. Responsible for RCA preparation Responsible to review all implement the same. Responsible on planning and implementing Latest fixes / Patches proactively. Performance capacity management on VMWare Analyze Problems & ensuring all best industry standard practice followed. Responsible for preparing Golden Image template periodically Should have proven skills in infrastructure planning and build for Virtualization infrastructure (ESXi). Responsible for ensuring all Day to Day House Keeping tasks are performed and Infrastructure is managed to its best capacity. Responsible for Setting up of a VMware High Availability (HA) cluster and managing the same. Responsible for Configuring of virtual switches, network connections and port groups Configure Storage Responsible for Virtual Center Installation and upgrades. Script ESX Server deployments for remote installation Responsible for any security mitigation and best practices in a VMware Virtualized Environment Skills Required: Primary Skills: Should have strong exposure on VMware Server, Virtualization Server, vSphere, Secondary Skills: Should have good Understanding on Operating Systems (Windows, Linux), Storage Technology, Network Technology. Better to have VMware Certification VCP. Min 6+ years of experience in VMware vSphere Support and hands on exp. Applicable Career Bands for Project Role Band: -B3/C1 Applicable Location: - Across Ind. Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Vmware VDI. Experience: 5-8 Years.

We are seeking analyst level individuals with experience working in the field of cybersecurity and a desire to help organizations improve their operations to join our team and help run the ongoing security operations for RSM clients in a variety of industries and geographic locations. Successful candidates will have working knowledge in some or all these areas - IT operations, security monitoring, active directory, IP networking and various cloud technologies. Position and Key Responsibilities At RSM, analysts work with large and small companies in variety of industries. They develop strong working relationships with their peers within the security operations center (SOC) while learning their clients businesses and challenges facing their organizations. Analysts work as part of a broader team under the direction of more senior analysts, threat hunters, shift leads, intelligence analysts and SOC managers in support of multiple clients. Working in a mutually respectful team environment helps our analysts perform at their best and integrate their career with their personal life. You will have the opportunity to: Role Responsibilities: Investigate security incidents using SIEM tools, automation, and other cybersecurity technologies (i. e. ServiceNow, Stellar Cyber, Hyas Insight and DNS Protect, sentinel One, ELK Stack, Virus total, Shodan, NetFlow, Passive DNS, Silobreaker, Tenable. io, Hatching Triage Sandbox) Analyze, escalate, and assist in remediation of critical security incidents. Improve and challenge existing processes and procedures in a very agile and fast-paced information security environment serving multiple clients Process IDS alerts and identifying incidents and events in customer data. Setup and execution and analysis of vulnerability scans Perform advanced analysis and investigation into alerts as they are identified Performing initial basic malware analysis utilizing automated means (static and dynamic sandbox analysis or other available tools) Incident intake, ticket updates and reporting of cyber events and threat intelligence Understanding, identifying, and researching indicators of compromise (IOCs) from a variety of sources such as threat intelligence reports and feeds Writing incident reports, process documentation, and interact with clients as required Transcribe and implement atomic indicators into a monitoring environment. Consume policy documentation and determine applicability in a network. Work with protocols at layers 2 and higher in the OSI model, to include ARP TCP, UDP, ICMP, DNS, Telnet, SSH, HTTP, SSL, SNMP, SMTP, and other common protocols that use well-known ports. Develops the playbooks to respond and recovery from various attacks/incidents. Drives the automation efforts focused on the closing cases, responding to Cyber events and analyzing data required to enable efficient response activities. Processing of Cyber Threat Intel that is used across RSM detection platforms to understand and prepare for potential threats. Threat intel is heavily used across RSM platforms drive issue prioritization. Open to working shifts in a 24x7 operations environment. Qualifications and Experience: Minimum B. A. or B. S. degree or equivalent from an accredited university by the time employment commences or prior relevant military / law enforcement experience. Computer science, information technology, information systems management, or other similar degrees preferably with a focus on information security 3-5 years experience working in a security operations center, networking operations center or threat intelligence capacity. Possess at least one security industry certification such as CYSA+, Security+, CISSP, SANS GIAC (GSOC, GCIA, GMON, CGCDA) Knowledge of security standards and information security and compliance frameworks, controls, and best practices, including SSAE 16, SOC 2 and SOC3, OWASP Top 10, SANS, NIST Must have a naturally curious mindset and approach to solving problems. Basic understanding of cloud technologies and their operations Experience supporting various operating systems such as Windows/Linux Understanding of IP network protocols .

Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Juniper R and S Expert - Level 3 Support Technology | DNS, DHCP,IPAM Design SME - Level 4 Support Technology | Nexus DCN Switch Expert - Level 3 Support Technology | VMWARE NSX-T Expert - Level 3 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Expert Level Certification - CCIE Enterprise Infrastructure / CCIE Service Provider / CCIE Data Center / CCIE Data Center / ACSX / JNCIP-ENT / VM Certified Advanced Professional / ACSX Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Job Description We are looking for a skilled and detail-oriented NOC (Network Operations Center) Engineer to join our team. You will be responsible for managing and monitoring production systems, ensuring the health, performance, and reliability of our internet-facing infrastructure. The ideal candidate should have a solid background in system administration, networking, and incident response, with a proactive mindset and a willingness to work in a 24/7 environment. Key Responsibilities Monitor and manage production systems to ensure high availability and performance. Act as the primary point of contact for all production-related incidents and alerts. Perform root cause analysis (RCA) for service-impacting events and implement preventive measures. Troubleshoot and resolve infrastructure issues escalated by internal systems or customers. Participate in a 24/7 shift rotation and ensure timely incident response and communication. Collaborate with platform and product teams to review and implement application and infrastructure monitoring changes. Develop and maintain SOPs and knowledge base articles for recurring operations tasks. Support and enforce compliance with internal security and compliance policies. Qualifications 3+ years of experience in Linux/Unix systems administration. Strong understanding of internet protocols and networking concepts: DNS, DHCP, NTP, SMTP, TCP/IP, SSH, HTTPS, TLS, IPSec, VPN, etc. Experience in application and database-level monitoring and troubleshooting (e.g., Apache, Tomcat, MySQL). Proficiency in scripting languages: Shell, Python or Ruby. Hands-on experience with monitoring and logging tools such as Nagios, New Relic, Datadog, Splunk, Sumo Logic, ELK stack, etc. Experience with incident management tools like ServiceNow, JIRA, and PagerDuty. Basic knowledge of web fundamentals: HTML, JavaScript, CSS, server-side programming, and databases. Working knowledge of AWS or other cloud platforms. Experience with containers and orchestration platforms: Docker and Kubernetes. Familiarity with CI/CD ( Jenkins ) pipelines and automation tools. Knowledge of infrastructure-as-code using Terraform. Strong collaboration skills with cross-functional teams, including SRE, Security, and DevOps.