Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve ensuring smooth operations and timely delivery of services to meet service level agreements. Roles & Responsibilities: Perform daily VDI administration, maintenance and upgrades including service packs, patches, hot fixes, and security configurations Experience in Creation and maintenance of VDI master images Experience in Creation and maintenance of Desktop pools Monitor for performance and monitor event alerts and take appropriate action Must have an extensive working experience with Citrix Provisioning Services 7.x (PVS) or Machine Creation Services (MCS) in a VDI environment Windows Patch Management in VDI environment Implement new desktop systems according to documented plans and published change control processes Citrix Experience - Experience in networking field including Citrix Administration. Proficient in Windows Server (2012/2016/2019). PowerShell Scripting Configuring and Managing Citrix Storefronts. Build, manage, and troubleshoot multiple large Active Directory environments Citrix Product upgradation and Migration tasks including hotfix management Should have knowledge and experience about the Citrix Secure Gateway and Citrix access gateway Should have knowledge and experience on Active Directory, DNS and DHCP Concepts Should have knowledge and experience on Citrix Printing Professional & Technical Skills: Technical Skills Hands-on experience on Public Cloud:AzureAzure WVD, Citrix Excellent understanding of Azure WVD. Excellent understanding of Azure Fundamentals Excellent understanding of Citrix Cloud/On-premises Virtual Apps & Desktops. Good in Administration of WVD. Good in Administration of Citrix. Excellent understanding of different flavours of VDI(like pooled VDIs, dedicated VDIs). Excellent understanding trouble-shooting skills in above areas. Excellent understanding on ITIL process with managing requests, incidents, change and problem Working knowledge on FSlogix is added advantage. Good to have below certifications: AZ-140 Configuring and operating Windows Virtual Desktop on Microsoft Azure AZ-900:Microsoft Azure Fundamentals Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure (1Y0-150) Additional Information: Bachelor's degree Exposure and working level knowledge of working with and interfacing to global delivery teams Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams. Strong service attitude and a commitment to quality. Willing to work in 24x7 model. Relevant Work Experience:6 Years Qualifications 15 years full time education

Project Role : Cloud Migration Engineer Project Role Description : Provides assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Must have skills : Linux Architecture Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Migration Engineer, you will provide assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Lead the cloud migration strategy and execution. Evaluate and recommend cloud technologies for migration. Ensure seamless integration of applications and data during migration. - High Performance Computing & Rubrik Professional & Technical Skills: Must To Have Skills: Proficiency in Linux Architecture. Strong understanding of cloud migration methodologies. Experience with infrastructure assessment and planning. Hands-on experience with private and public cloud technologies. Knowledge of scalable and high-performance cloud solutions. - High Performance Computing & Rubrik Additional Information: The candidate should have a minimum of 12 years of experience in Linux Architecture. This position is based at our Gurugram office. A 15 years full time education is required. - High Performance Computing & Rubrik Qualification 15 years full time education

Senior Azure Engineer - Cloud & Infrastructure Modernization Location: Onsite Bengaluru, Karnataka, India Experience: 7+ Years Employment Type: Full-Time Certifications: Minimum AZ-305 required; AZ-400 strongly preferred; Azure Networking/Security certs are a plus About Us: We are a next-generationManaged Services Provider (MSP)focused on deliveringSoftware Defined Infrastructure,Infrastructure Code, andsecure, scalable cloud platformsfor demanding enterprise customers. Our Bangalore engineering hub is at the core of our innovation engineand were looking for aSenior Azure Engineerwho wants to build future-ready platforms, not just manage infrastructure. This is a100% onsite rolein ourBengaluru office. You’ll be surrounded by cloud architects, automation engineers, and platform specialists, all working together to solve tough infrastructure problems the right way—with code, design patterns, and DevOps discipline. What You’ll Do: Architect and implementAzure cloud infrastructurethat is secure, scalable, and maintainable based on code and repeatable patterns. Leadon-prem to cloud migrations, understanding the nuances of VMware, Hyper-V, Windows Server, DNS, and Active Directory. Build and manageAzure DNS,vNet configurations,ExpressRoute setups,custom routing,NSGs, andFirewall rulesfor multi-tier architectures. Enforce and automatesecurity baselinesusingDefender for Cloud, Azure Policy, and RBAC. Write clean, modularIaC using Terraform or Bicep, and integrate withCI/CD pipelinesusing GitHub Actions or Azure DevOps. Leverageobservability toolslike Azure Monitor and Log Analytics to design resilient and traceable infrastructure. Applycomputer science principles—immutability, idempotence, state management, version control—to infrastructure design. Collaborate with peers in software development, security, and enterprise architecture to build unified cloud platforms. Who You Are: 7+ years in infrastructure roles with at least 3 years dedicated toAzure architecture, automation, and DevOps. Deep roots intraditional infrastructure (VMware, Windows Server, DNS, DHCP, AD)and a clear understanding of how legacy systems behave. Strong grasp ofAzure networking, hybrid connectivity, and private infrastructure design. Confident insecurity-first thinking—you’ve worked with Defender for Cloud, Zero Trust models, and secure coding standards for infra. You believe thatinfra is code, and know how to apply software engineering patterns to infrastructure design and deployment. You’re local to Bengaluru or ready to relocate—and you're eager to work in afast-paced, onsite team environment. Minimum Requirements: AZ-305 – Azure Solution`s Architect Expert(required) IaC proficiency(Terraform or Bicep) Strong hands-on withAzure networking, governance, and security Preferred Additions: AZ-400 – DevOps Expert Azure Network or Security Engineer certifications Familiarity with platforms like Azure Stack HCI, Arc, or Local Zones Prior experience in anMSP or consulting capacity Why Work With Us in Bengaluru: Workonsitewith top-tier engineers solving complex enterprise challenges—this isn’t maintenance, this is platform engineering. Access to real-world use cases inregulated industries, global clients, and hybrid transformation initiatives. Be part of a team that values deep technical discussions, clean architecture, and doing things right the first time. Learn from experienced mentors and grow into lead or principal roles within a tight-knit, high-performance team. If you understand that infrastructure should be versioned, testable, and secure by design—this is your kind of team. We’re not building snowflake environments—we’re building products.

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual s passions, growth, we'llbeing and belonging. we're a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: If you want to be exposed to the latest technologies, such as Linux, Docker, and Cloud, and you love to work with a variety of technologies, tools, and environments, this is the position for you. You will work with the PRISM Applications Infrastructure team to provide the infrastructure, tools, and services to enable Ciena RD DevOps. Ciena Corporation, the network specialist, offers leading network infrastructure solutions, intelligent software and a comprehensive services practice. Our portfolio of software-centric optical and Ethernet platforms combines network element programmability, operating system commonality and management unification, and Carrier Ethernet-based transformation to enable our customers to change the way they compete. Our solutions form the foundation of many of the largest, most reliable, and sophisticated service provider, enterprise, government, and research and education networks across the globe. Why is this role important within CienaWhat impact can you expect to have Improve the efficiency of RD design teams by driving cost reductions and productivity enhancements. Improve the overall developer experience for Ciena engineers by providing resilient and highly available infrastructure. What type of work environment will you be working inWho are the key teams with whom you will interact You will have end to end responsibilities, from requirements to implementation and deployment. Applying the latest industry technologies (Ansible, Enterprise Storage, Virtualization, Linux, Docker, Cloud) to develop and support in-house, open source, and commercial software. Interacting with our highly skilled infrastructure team to provide solutions for our globally distributed product development teams. The Must Haves: Strong willingness to learn or experience in the following: DNS, DHCP, Routing, TCP/IP, LACP, VLAN and general network concepts LDAP, Microsoft Active Directory NetApp Storage technologies including NFS, SMB and Object, CDOT, Snap Mirror, Snap Vault, FAS, Storage GRID, SolidFire and Flash based solutions Virtualization technologies: VMWare, KVM, OpenStack, ProxMox, XCP-ng Dell Technologies, HP Rack and Blade servers, HP C7000/Synergy Chassis, Virtual Connect Enterprise Manager (VCEM), HP OneView Deployment Technologies: Docker, OpenStack, Ansible, Kickstart Operating Systems: Linux (administer, manage, patch, upgrade, security) General knowledge of cloud technologies (AWS, Azure, Oracle Cloud) Backup and Replication technologies, on and off-site including cloud-based technologies. Version Control Systems: Git Programming Languages: Ansible, Python, Perl, Bash, PowerShell, PowerCLI Databases: PostgreSQL, MySQL Atlassian tools like Bitbucket, Jira, and Confluence Knowledge of large-scale data center architecture and implementation; appreciate the important aspects of running a 24/7/365 enterprise environment. Education B.S. degree computer science or related degree or relevant experience 2+ years of system administration experience (Linux Environments)

Like to ship meaningful products and generally get.. stuff.. doneAs an Engineering Manager on CrowdStrike s Technical Operations team, you will lead a team of engineers that help to keep our software factory humming. Want to provide leadership for the vision around our Infrastructure as a Service platformInfluence policy changes and establish key relationships with senior technical leaders and managementPlan and lead architectural initiatives for frameworks that take us through the next 10x of growthInvestigate and evaluate next generation technologiesMake developers smile through inner loop efficiencyIf so, this job is for you. What you'll Do: Demonstrated ability to lead and grow infrastructure or DevOps teams Expertise with remotely operating traditional infrastructure in on-premises physical data center environments Experience with bare metal provisioning Experience operating large scale distributed storage infrastructure Expertise with automating common tasks using tools tools such as Ansible, Powershell, AWX (Ansible Tower), and Jenkins Expertise with operating system lifecycle management Expertise with various consumer and enterprise operating systems (Windows, Linux, MacOS) operating at scale Experience with Infrastructure as a Service (IaaS) platforms including VMware and OpenStack Ensuring the proper monitoring, maintenance, and resilience of critical R&D environments Ability to determine root-cause for incidents, correlate recurring incidents to systemic problems, and drive towards resolution Understanding of CICD patterns and processes Ability to understand scripts and programs for automation, tools, frameworks, dashboards, alarms. (common uses: Python, Go) Ability to document processes/procedures Ensuring the proper monitoring, maintenance, and resilience of critical R&D environments Ability to determine root-cause for incidents, correlate recurring incidents to systemic problems, and drive towards resolution. Provide guidance on automating common tasks, deploy with an IaaS model, extensive experience with enterprise-grade configuration management tools such as Ansible Experience utilizing CI/CD tools such as Jenkins, or Gitlab, for large-scale operations Experience utilizing source-code repositories utilizing git (Bitbucket, Gitlab, etc) Ability to perform code-review for quality and adherence to company style guides What you'll Need : 10+ years of experience working in a large-scale production environment 3+ years of experience managing junior and senior engineers Excellent written and verbal communication skills are required 2-3 business-related trips per year for group meetings Must work effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team Must be able to effectively lead a distributed team across multiple time zones Must exhibit meticulous attention to detail, and have the ability to make good, timely decisions Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment Security-mindset, general understanding of cybersecurity principles Bonus Points Expertise with Windows Operating Systems, including related components such as Active Directory, DNS, DHCP, SMB/CIFS, Windows Imaging WDS/MDT and WSUS Previous experience working with MDM solutions Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental we'llness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe

As a Windows VMware Administrator, you will be responsible for the design, implementation, configuration, management, and troubleshooting of Windows server environments that are virtualized using VMware technologies. You will ensure the availability, reliability, and performance of virtualized Windows servers while adhering to security and compliance standards. This position will report to Team Lead/Supervisor. Your responsibilities: 24x7 monitoring track the performance and status of Windows servers and VMware infrastructure. Monitor system resource utilization, such as CPU, memory, storage, and network, to identify and address performance bottlenecks. Analyse historical performance data to identify trends and potential improvements. Provide VMware support including incident and work requests within the virtualization infrastructure spanning multiple data centres, across multiple VMWare ESX environments. Configure and optimize the virtual infrastructure. Work with change tools to maintain client SLAs. Liaise on virtualization configuration with the storage systems manager and system administrators. Experience and demonstrated skills in systems administration which includes 24x7 operations, Virtualization environments (VMware) across multiple VMWare ESX environments, and Multiple data centres. In-depth knowledge in Windows Server 2012, 2012R2, 2016 and 2019. Knowledge in DNS, DHCP and file services Experience in Windows server security patching. Knowledge of Backup Technology and Datacenter tools. Responsible for building and hardening windows servers. Analyse server logs and provide root cause analysis during Major incidents. Manage permissions on File servers and NAS shares. Knowledge of IP addressing, subnets, and network protocols. Ability to troubleshoot basic network connectivity issues. Proficiency in documenting technical procedures, troubleshooting steps, and system configurations. The Essentials - You Will Have: Bachelors degree in information technology or related field required or equivalent experience. Minimum of 3 years experience as Windows and VMware Administrator. Displays strong teamwork skills. Enjoys working in a team. Builds productive vendor relationships . Able to document and present to management different IT issues. The Preferred - You Might Also Have: Takes ownership of learning about new Windows and VMware services or features. Strong attention to detail and accuracy. Ability to prioritize and complete tasks in a timely manner. Occasionally presents to peers in a small group environment. Contributes to global team efforts by providing technical / process expertise, mentoring and guidance towards common goals. Brings appropriate individuals together to accomplish goals. Benefits: The ability to collaborate with, learn from colleagues in a complex, global organisation. We provide a working environment with a creative company, paired with a great compensation package, great benefits, and a supportive atmosphere where you can sharpen with new challenges and development opportunities. Corporate Social Responsibility opportunities. Support from our 24/7 employee assistance program

Member of 24x7 Cloud Network Operations Centre Working on escalated/production issues and providing solution adhering to the SLA Guide L1 engineers & work alongside for troubleshooting Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Should be knowledgeable in Server Administration (Windows/Linux) Should be flexible to work in rotational shifts Requirements Strong hands-on knowledge of setting up production, staging and dev environments on AWS Should be knowledgeable in Server Administration (Windows and/or Linux) Strong SQL/Windows administration experience preferably with certification Strong Database administration experience preferably with certification Web server configuration, fine tuning and management AWS Certifications Experience working on Cloud computing, DevOps, CI/CD Excellent oral and written communication skills Intermediate++ - Windows & Linux Customer interaction experience Strong networking knowledge (LAN/WAN, IP addressing & Subnetting, HTTP(S), FTP, SMTP, VPN) Experience working on Scripting languages Exposure to Automation, DevOps Experience working on ticketing system Familiar with ITIL processes

Hi, We are Hiring for international voice process for technical support required exp in skills(AD/DNS/DHCP/O365/WINDOWS) Loc- Gurugram/Pune Max salary 8Lpa Both side cab Contact and ping on 8920254429- Deepanshi deepanshi.imaginators@gmail.com

Notice Period : Immediate Employment Mode : Contract to Hire Working Mode : Hybrid Primary skills : Linux Administration Secondary skills : Migration, upgrade Experience of working as Unix administrator and managing Infrastructure support Basic understanding of Linux platform. Incident and Change ticket handling. Experience working with any of ticketing and monitoring tool. Monitoring of UNIX servers.CPU, Filesystem and Disk Utilization check for all UNIX servers and Daily reports Preparation of availability, capacity reports which needs to be sent to customer. Experience working with Patch management System and ILO firmware upgrade Server Deployment, Decommissioning User Administration on Linux servers LVM management. Good knowledge on NFS, SAMBA, DNS,SFTP,DHCP,NTP Basic knowledge on backup tool Coordination with Vendor in case of HW / Software major issues. Basic Knowledge in scripting ITIL v3/4 Trained/Certified 24x7 support

Job Responsibilities: Manage Network Infrastructure (Network Switches/Firewall//Wifi devices, Internet connectivity, IPsec, network security. Provide support to End User devices(Windows, Mac, and Linux Laptops/desktops/printers) Provide Support on standard Windows Applications, (Windows OS/Office/email client/backup/Endpoint security/ etc..) Coordinate with relevant vendors for ISP/Landline/Phone hardware/CCTV/Access control etc. Managing OS patches, Endpoint security software. Management of Video conferencing equipment.

Were looking for a proactive Linux Desktop Administrator to manage and support our Linux desktop environment. Who will handle system deployment, configuration, troubleshooting, and security, while working closely with the IT team to improve our desktop infrastructure. Key Responsibilities Install and maintain Linux desktops (Ubuntu, Fedora, etc.). Provide user support for software, hardware, and peripherals. Manage user accounts (Active Directory/SSSD, LDAP). Automate tasks and image updates (Ansible, PXE, Kickstart). Ensure security: updates, firewalls, encryption. Integrate desktops with enterprise services (printing, file shares, auth). Write scripts for automation (Bash, Python). Track assets and support hardware lifecycle. Desired Candidate Profile Experience as a Linux Desktop Admin or similar role. Strong knowledge of Linux desktop environments (GNOME, KDE). Scripting (Bash, Python), config management (Ansible). Networking basics: DNS, DHCP, NFS, Samba, SSH. Familiar with integrating Linux in Windows-based networks. Strong problem-solving and support skills.

Key Responsibilities: Incident Logging and Troubleshooting: Serve as the first point of contact for users experiencing technical issues Log incidents, categorize issues, and provide basic troubleshooting to resolve hardware, software, network, and application problems Problem Resolution: Troubleshoot and resolve common technical problems, including issues with operating systems, email, network connectivity, printers, and other IT services Provide step-by-step assistance to end-users via phone, email, or chat Escalation Management: Identify issues that cannot be resolved at the L1 level and escalate them to higher support levels (L2/L3) as needed, ensuring timely and efficient escalation with proper documentation User Communication: Maintain effective communication with end-users throughout the resolution process, providing updates on the status of incidents and ensuring customer satisfaction Documentation: Maintain accurate records of incidents, resolutions, and troubleshooting steps in the incident management system (e g, ServiceNow, JIRA) Update knowledge base articles and troubleshooting guides as needed Software and Hardware Support: Assist with the installation, configuration, and basic maintenance of software and hardware, including workstations, laptops, printers, and peripherals Account Management: Help manage user accounts, including password resets, account unlocks, and permissions, in accordance with organizational policies and procedures User Training: Provide basic user training and guidance on software, tools, and processes as needed, helping users understand how to utilize IT resources effectively Monitoring and Alerts: Monitor system alerts and notifications to proactively address potential issues before they impact end-users, following established protocols Service Improvement: Identify recurring issues or common requests and provide feedback to the team to improve processes, user experience, and efficiency Qualifications: Bachelor s degree in Information Technology, Computer Science, Business, or a related field (or equivalent experience) Basic understanding of IT systems, hardware, software, and network technologies Familiarity with service management tools (eg, ServiceNow, JIRA, Zendesk) and ticketing systems is a plus Strong problem-solving skills with the ability to diagnose and resolve basic technical issues Excellent verbal and written communication skills, with a customer-centric approach to service delivery Ability to work effectively in a team environment and interact with users of varying technical proficiency Strong organizational skills and attention to detail, with the ability to prioritize and manage multiple requests Eagerness to learn new technologies and grow within the IT support field Preferred: Previous experience in an IT support or customer service role is a plus Basic knowledge of operating systems (Windows, macOS, Linux), office productivity tools (e.g, Microsoft Office, Google Workspace), and remote support tools Familiarity with networking basics, including TCP/IP, VPN, DNS, and DHCP IT certifications (eg, CompTIA A+, Microsoft Certified: Windows, or equivalent) are a plus but not required

Working Timings: Ready to work as per eastern shift timings, (5:30 PM to 2:30 AM IST) Work from office - Hyderabad location.(Hybrid) Responsibilities Manage large amounts of incoming emails regarding software support Interact with customers, partners, and internal teams to provide advice and assistance and achieve customer satisfaction. Logically deduce root cause and find workarounds and solutions to issues Identify, analyze, and document product bugs and fixes relating to the Product functionality, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficiency, and Quality metrics Prioritize and resolve issues of the highest technical and business severity Handle customer complaints and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers Keep accurate records of customer interactions by documenting them in Salesforce Communicate with Product Management and Development Teams in JIRA Qualifications/ Requirements Technical Requirements: Previous technical support /Product Support experience. High proficiency in Microsoft Word, Excel, and PowerPoint Candidate should have skills/knowledge on SQL (ex: MS SQL Server, MySQL, Postgre SQL), General experience in **Data Analytics** (e.g., Data Visualization, BI tools, Data Cubes) Ability to understand and troubleshoot complex systems Ability to extract meaningful information from Customer communications to understand customer intent and identify the customer s technical issue. Basic Networking knowledge (TCP/IP, DNS, SSL etc.) Understanding of Windows client and server environments Nice to have: Previous experience working with Salesforce. Previous experience working with JIRA. Basic technical SQL knowledge. Basic Oracle and/or SAP knowledge. Experience with software installations, network operations, and software support Knowledge of SQL Server (i.e. able to do admin tasks such as backup/restore, understanding SQL/triggers/stored procedures etc.). Understanding and experience with Microsoft IIS. Understanding and experience with SQL Server Analysis Services Windows general troubleshooting - understanding Event Viewer logs, Windows Installer errors and logs, using the Registry Editor etc. Communication skills: Ability to communicate correctly and clearly with both internal team members and external customers. Native or equivalent English proficiency Excellent written communication skills. Valued Traits: Highly motivated and driven to perform at the highest level. Natural curiosity and willingness to learn and understand issues Shows pride in producing quality deliverables. Always being punctual and professional internally and with customers. Education Requirements: Bachelor s Degree (CSE, IT) or MCA

Internal Firm Services Industry/Sector Management Level Associate & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. In threat intelligence and vulnerability management at PwC, you will focus on identifying and analysing potential threats to an organisations security, as well as managing vulnerabilities to prevent cyber attacks. You will play a crucial role in safeguarding sensitive information and enabling the resilience of digital infrastructure. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary PwC is driving major change across information and cyber security by building a centralized model to provide security services across the entire member firm network. The Network Information Security (NIS) organization is tasked with designing, implementing, and maintaining information security capabilities and services for the PwC Network of member firms. As a member of the Firewall Hygiene Team, proactively analyse security gaps to reduce the impact and compromises in PwC infrastructure. If you are seeking an exciting career with the scope to grow your cyber security skills through major change on a global scale, then NIS will empower you to do so Demonstrates thorough abilities and/or a proven record of success as a team player/individual contributor. Thorough understanding and work exposure in Networking up to L2 Level. Knowledge and understanding of Firewalls (both physical and virtual) and it s functioning up to L2 level. Work exposure in any vendor firewalls would be given preference. Thorough knowledge of VLAN, VLSM, Routes and basic level understanding of different routing protocols, TCP/IP, DNS, DHCP etc. Skill and Experience Demonstrates thorough abilities and/or a proven record of success as a team player/individual contributor. Thorough understanding and work exposure in Networking up to L2 Level. Knowledge and understanding of Firewalls (both physical and virtual) and it s functioning up to L2 level. Work exposure in any vendor firewalls would be given preference. Thorough knowledge of VLAN, VLSM, Routes and basic level understanding of different routing protocols, TCP/IP, DNS, DHCP etc. Technical Skills Required General Thorough understanding of Stateful firewalls and its numerous functions like ACL s, Types of Firewalls, Spoofing, Digital Signatures Etc. Understanding of Zone based firewalls like Cisco, Juniper, Fortinet, Palo Alto (Palo Alto preferred). Thorough understanding of Application Layer filtering (Exposure with application layer Firewalls would be preferred). Thorough understanding of Encryption, NAT, PAT and its usages in an enterprise environment. Knowledge and exposure of configuring an IPSec Tunnel and its associated parameters. Information/Cyber Security preferred skills set Basic understanding and knowledge of Information/Cyber Security and its best practices. Thorough knowledge of Service ports (FW ports) and associated vulnerabilities from a Cyber security POV. Knowledge and understanding of RISK. Thorough understanding of OS vulnerabilities. Knowledge of IDS and IPS will be added advantage. Basic understanding of Endpoint Security, Pentesting, Scans, and ways of vulnerability mitigations. Note Knowledge and work experience with Palo Alto Firewalls would be preferred. Certification on the same would be an added advantage. Mandatory skill sets Paloalto, Network security Preferred skill sets Firewall Years of experience required 2+ yrs Education qualification Bachelors Shift Hours IST Education Degrees/Field of Study required Bachelor of Engineering Degrees/Field of Study preferred Required Skills Network Security Accepting Feedback, Accepting Feedback, Active Listening, Cloud Security, Communication, Conducting Research, Cyber Defense, Cyber Threat Intelligence, Emotional Regulation, Empathy, Encryption, Inclusion, Information Security, Intellectual Curiosity, Intelligence Analysis, Intelligence Report, Intrusion Detection, Intrusion Detection System (IDS), IT Operations, Malware Analysis, Malware Detection Tools, Malware Intelligence Gathering, Malware Research, Malware Reverse Engineering, Malware Sandboxing {+ 11 more} Travel Requirements Government Clearance Required?

Job_Description":" We are seeking a skilled and experienced Azure Migration Engineer to join our dynamic IT team. The ideal candidate will have a strong background in cloud infrastructure, particularly in planning and executing large-scale Azure migrations. This role requires deep knowledge of core networking concepts and familiarity with Microsoft 365 services such as Exchange Online and SharePoint. From an attitude perspective, these attributes would be a great fit for us: Humility Honesty Empathy Creativity Team player Growth mindset Shift Timings Evening Shift 5:00PM to 02:00AM IST (Non Negotiable, We work mostly with US customers in EST Time Zone) Key Responsibilities: Lead and execute end-to-end Azure migration projects, including assessment, planning, execution, and post-migration support. Collaborate with cross-functional teams to ensure seamless migration of workloads, applications, and data to Azure. Design and implement secure, scalable, and resilient cloud infrastructure solutions. Troubleshoot and resolve issues related to cloud infrastructure, networking, and application performance. Document migration processes, configurations, and best practices. Provide technical guidance and mentorship to junior engineers and stakeholders. Requirements Required Qualifications: Minimum 5 years of overall IT experience , with at least one large-scale Azure migration project successfully completed. AZ-900 certification is mandatory. Strong understanding of core networking concepts including DNS, VPN, firewalls, routing, and load balancing. Hands-on experience with Azure services such as Azure Migrate, Azure Site Recovery, and Azure Resource Manager (ARM) templates. Proficiency in scripting and automation using PowerShell or Azure CLI. Preferred Qualifications (Nice to Have): Experience with Exchange Online and SharePoint Online migrations. Familiarity with hybrid cloud environments and integration with on-premises infrastructure. Knowledge of identity and access management (IAM) in Azure, including Azure AD and role-based access control (RBAC). Soft Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and in a team-oriented, collaborative environment. Benefits Opportunity to work on cutting-edge cloud technologies. Collaborative and innovative work culture. Competitive compensation and benefits package. Career growth and certification support. ","

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn t changed we re here to stop breaches, and we ve redefined modern security with the world s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day. We have 3.44 PB of RAM deployed across our fleet of C* servers - and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: Are you an experienced infrastructure engineer who thrives on keeping mission-critical systems running smoothly? Do you have a passion for working with physical hardware and automating operational tasks? Do you have experience with storage and virtualization technologies? As a member of the TechOps CICD Infrastructure team, youll be helping to deploy and operate the infrastructure that powers the CrowdStrike software factory. Youll be working with a variety of hardware architectures including x86_64, arm64, aarch64, and s390x as well as operating systems such as Windows, Linux, and MacOS. And youll be part of the team responsible for developing and implementing emerging hardware technology patterns to support our developers in building the next generation of our products. What Youll Need: Expertise with remotely operating traditional infrastructure in on-premises physical data center environments Expertise with bare metal provisioning Expertise operating large scale distributed storage infrastructure Expertise tuning and troubleshooting storage protocols such as NFS and CIFS Expertise with automating common tasks using tools tools such as Ansible, Powershell, AWX (Ansible Tower), and Jenkins Expertise with operating system lifecycle management Expertise with various consumer and enterprise operating systems (Windows, Linux, MacOS, iOS, Android) operating at scale Experience with Infrastructure as a Service platforms such as VMware and OpenStack Ensuring the proper monitoring, maintenance, and resilience of critical R&D environments Ability to determine root-cause for incidents, correlate recurring incidents to systemic problems, and drive towards resolution Understanding of CICD patterns and processes Experience utilizing source-code repositories utilizing git (e.g. Bitbucket, Gitlab, etc.) Ability to understand scripts and programs for automation, tools, frameworks, dashboards, alarms. (common uses: Python, Go) Ability to document processes/procedures Ability to perform code-review for quality and adherence to company style guides Bonus Points: Expertise with Windows Operating Systems, including related components such as Active Directory, DNS, DHCP, SMB/CIFS, Windows Imaging WDS/MDT and WSUS Previous experience working with MDM solutions Previous experience with Canonical MAAS or OpenStack Ironic Previous experience with TrueNAS Previous experience with Dell PowerFlex Key Qualifications: 7+ years of experience working in a large-scale production environment Must be able to participate in an on-call rotation Excellent written and verbal communication skills are required Potential travel required for team meetings and conferences Must work effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team Must be able to effectively work with a distributed team across multiple time zones Must exhibit meticulous attention to detail, and have the ability to make good, timely decisions Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment Security-mindset, general understanding of cybersecurity principles #LI-VJ1 Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Who You ll Work With You will collaborate closely with security developers, QA engineers, product managers, and DevOps teams to ensure the delivery of robust and reliable security solutions. This role involves cross-functional interaction and continuous communication with multiple stakeholders across engineering and product teams. What You ll Do You will be responsible for ensuring the quality, reliability and performance of Arista s Network Detection and Response (NDR) and Edge Threat Management (ETM) products. This role requires a good understanding of network security, hands-on experience with network testing tools, and proficiency in test automation. You will be responsible for designing and executing comprehensive test strategies, analyzing results, and working closely with development and product teams to deliver high quality, robust security solutions. Understand technical specifications and functionality of Arista Security products: NDR (Network Detection and Response) and ETM (EdgeThreat Management) Create clear, concise, and comprehensive automated test cases for functional, regression, integration, scaling and performance testing Be insightful and diligent to anticipate and skillfully manage challenging edge cases and various failure scenarios Be highly effective in writing clean, efficient code for building reliable, maintainable solutions and successfully deploying them into our production test automation infrastructure. Be proactive in enhancing and maintaining it Demonstrate ability to complete the assigned tasks on time with a strong sense of ownership and accountability Design and build network topologies for feature, systems (solution/Integration), scaling and performance testing Employ network testing tools such as IPerf, IXIA, Nmap and BreakingPoint to evaluate the functionality, performance, reliability, and interoperability of security systems Analyze test failures to identify defects. Manage the resolution and verification process for identified defects. Automate test cases using Python and Robot frame work Participate in technical discussions, testplan reviews and code reviews Document testing processes and outcomes. Clearly communicate project and testing progress to stakeholders Contribute to the ongoing enhancement of our test strategies, methodologies, tools, and processes through innovative approaches Be part of a culture of continual improvement and mutual support with expectations to keep pushing the envelope and solve difficult problems Mentor and collaborate with junior engineers by sharing your knowledge and experience BE/ B.Tech/ME/M.Tech with 5-8 years of networking industry experience Strong programming experience in Python and the Robot automation framework Hands-on experience with Git reviews and merging pull-requests Hands-on experience configuring routers and firewalls (including Next-Generation Firewalls) Strong understanding of IP Routing, network protocols (TCP/IP, DNS, DHCP), VPNs and network traffic analysis tools (e.g., Wireshark) Experience with performance testing, load testing, and system scalability Experience using traffic tools such as BreakingPoint, IxNetwork, IxLoad Experience working in Linux (command line usage, troubleshooting and basic system administration) Ability to analyze user stories and technical specifications to create effective and comprehensive test cases Excellent communication and collaboration skills for working in cross-functional teams and articulating technical concepts clearly. Experience in IDS/IPS and related security technologies is a plus Experience with traffic tools like NMap, Nessus, Scapy, IPerf and monitoring tools like Grafana is a plus Experience with REST APIs and Postman is a plus Knowledge of cloud platforms (AWS, Azure, GCP) and their native security services is a plus

The NRE (Network Reliability Engineering) team is accountable for ensuring the robustness of the Oracle Cloud Network Infrastructure. A Network Reliability Engineer (NRE) role is primarily focused on applying an engineering approach to measure and automate a networks reliability to align with Organizations service-level objectives, agreements, and goals. The duties of the NRE team entail promptly responding to network disruptions, pinpointing the underlying cause, and collaborating with internal and external stakeholders to fully restore functionality. The NRE team members play a critical role in automation of recurring tasks in daily operations to streamline processes, enhance workflow efficiency, and increase overall productivity. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure, CLoS Network, and the Internet. Some of the responsibilities include designing, writing, and deploying network monitoring and automation software, to improve the availability, scalability, and efficiency of Oracle products and services. Requirements: Bachelor s degree in CS or related engineering field with 5+ years of Network Engineering experience or Masters with 5+ years of Network Engineering experience. Experience working in a large ISP or cloud provider environment. Experience working in a network operations role. Strong knowledge of protocols such as MPLS, BGP, IPv6, DNS, and DHCP, SSL. Also, VxLAN and EVPN will be an added advantage. Deeper understanding of Data Center build and design - CLoS architecture etc. Extensive experience with scripting or automation and data center design - Python preferred but must demonstrate expertise in scripting or compiled language. Experience with network monitoring and telemetry solutions. Hands on experience with Prometheus or other network monitoring software stack. Experience with network modeling and programming - YANG, OpenConfig, NETCONF. Ability to use professional concepts and company objectives to resolve complex issues in creative and effective ways. Capable of working under limited supervision. Excellent organizational, verbal, and written communication skills. Excellent judgment in influencing product roadmap direction, features, and priorities. Bachelor s or master s degree in computer science, Electrical/Hardware Engineering, or related field. Participate in an on-call rotation. Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Supports the design, deployment, and operations of a large-scale global Oracle Cloud Infrastructure (OCI). Primarily focused on the development and support of network fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills. As OCI is a cloud-based network with a global footprint. This support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure, CLos Network, and the Internet. Collaborate with program/project managers to develop milestones and deliverables. Will primarily use existing procedures and tools to develop and safely execute network change. However, will also contribute to developing new procedures from time to time. Develop solutions to enable front line support teams to act on network failure conditions. Mentor junior engineers. Participates in network solution and architecture design process. Participate in operational rotations as either primary or secondary on-call. Provide break-fix support for events. Serve as the escalation point for event remediation. Lead post-event root cause analysis. Frequently develops scripts to automate routine tasks for team and business units. Coordinate with networking automation services for the development and integration of support tooling. Coordinate with network monitoring to gather telemetry and create alerts rules using them. Build dashboards to represent data at various network layers and device roles that help identify network issues, anomalies. Serves as SME on software development projects for network automation and network monitoring. Collaborate with network vendor technical account team and internal Quality Assurance team to drive bug resolution and assist in the qualification of new firmware and/or operating systems.

Do you like collaborating across teams to solve complex problems? Do you enjoy solving large-scale systems problems? Join our Akamai Data Services team The Data Services team comprises collaborative, inclusive, and creative individuals. They build reliable, scalable cloud-native services using Akamai Cloud, a highly distributed edge platform. Partner with the best You will develop and manage systems collecting telemetry for next-generation cloud platforms. Collaborate within a cross-functional team to design, deploy, and maintain services supporting numerous Akamai users. As a Software Engineer Senior II, you will be responsible for: Participating in designing, developing, improving, operating, and automating observability solutions for Akamai Cloud services. Following modern DevOps practices, building new services, or enhancing the existing ones Testing, profiling, and monitoring code performance Diagnosing system performance and reliability together with the team of Site Reliability Engineers Partnering with product owners, development, and test groups to create rapid cycles of feedback and improvement Do what you love To be successful in this role you will: 8+ years of relevant experience and a Bachelors degree in Computer Science or its equivalent Collaborate and effectively communicate with multidisciplinary teams to solve technical and business challenges Have advanced knowledge of Web technologies, distributed systems, and modern observability Have an understanding of the development, management, and deployment of highly scalable cloud-native applications Have experience in programming and automating processes using modern programming languages Have experience with developing software in GNU/Linux or Unix environment Demonstrate experience with working with Internet protocols including TCP/IP, HTTP, DNS, and TLS/SSL Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

As the Technical Policy entry point for project teams, you coordinate the study activities for the solution to implement. In this respect, you: Promote the Technical Policy and make the project team adopt it. Depending on the skills of the project team, you design, or coach the project team, for the software architecture and technical architecture. Coordinate and setup a collaborative framework with the project team and the experts in each architecture design field -security, network, cloud offers, DevOps, databases, monitoring, big data, Kubernetes, API s etc- in order to define a global solution compliant with the enterprise technical policy. Coordinate and define with experts in charge, the services in build and run phases -OLA, SLA, support chain, cloud hosting entity, deployment process in DevOps mode, etc - resulting in a clear and consistent assessment of the roles and commitments in the project. You are accountable for the consistency of the complete solution. Establish the hosting budget of the implementation solution. Build a roadmap with the project team up to the service stabilization. Coach project teams during the build phase by providing contacts names and processes. Make sure that the implemented solution is the one initially defined. As a technical / software architect, Stay informed, about the evolutions in the possible solutions as per the innovations in the domain or the enterprise policy, with the permanent concern to optimize practices and reduce the costs. Propose studies on enablers, solutions, architecture templates, so as to adapt the Technical Policy to new challenges. Animate a community with the representatives of IT Portfolios, or technical architects within these portfolios, in order to share and explain the IT Technical policy. From a master s degree in computer science, you have a significant experience as a technical architect and project manager so as to design the technical target and coach the project for hosting the apps in a cloud context. You also have software architecture basics allowing to coach the project in designing the apps in a cloud native model. You wish to stay close to technical topics, as well as develop your leadership in an Agile / DevOps context. IT skills: - Technical Architectures o OpenStack clouds, Hyperscaler clouds (Azure), Kubernetes, Service Oriented Architecture, Databases o Network & security architecture skills (load balancing, firewalls, reverse proxies, DNS, certificates, ) o Prometheus, Grafana - Software architectures o Cloud-native applications based on micro-services, Domain-Driven Design. - Application Architecture Understanding o APIs, microservices, middleware, messaging systems Tools / Methods: - Management of transversal projects - ITIL - DevOps - CI/CD chain : Gitlab CI - Agility - JIRA, Confluence Professionnal skills : Leadership Meeting management Capacity for analysis and synthesis Capacity to challenge Curiosity, hungriness for IT techniques, capacity to learn Very good english level spoken and written . Negociation capacity Creativity, proposal-oriented Taste for teamwork and transversal work Result-oriented Rigour Capacity to document

Job Description The Lead - IT Operations is accountable for designing, implementing, and maintaining the organization s infrastructure, including routers, switches, Wi-Fi controllers, access points, load balancers, and firewalls. This role involves close collaboration with internal teams to ensure optimal performance, security, and timely resolution of infrastructure-related issues. Role & Responsibilities: Provide top notch support for any network issues ranging from implementation of new networks, troubleshooting outages for On-prem and remote networks business users. Handle level-2 support for Incidents, Changes and Service requests related to all Network & Security services Technical support for networking such as: WAN and LAN connectivity, Link load balancer, firewalls, wireless and security. Develop and maintain network documentation, including network topology and configuration information. Stay up to date with emerging trends and technologies in network & Security engineering. Performing network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations Monitor system resource utilization, trending, and capacity planning for network devices. Deployment of new Offices based on the requirement of the number of users for the specific location. Manage WiFi Controllers, Switches, Access Points (Ruckus) & Firewalls, such as Palo Alto Remote access solution implementation and support such as IPSEC VPN & Remote VPN. Hands-On executing the backup and restore of software and configuration Must identify, resolve and replace malfunctioning hardware/software related incidents Hands-on experience in defining, deploying/managing and troubleshooting the AAA mechanism for user authentication for device management Understanding of DNS/DHCP. Ability to work with vendor support to resolve Operational and Project challenges. Respond to and resolve alerts and tickets generated from the monitoring system in a timely fashion. Create and Maintain record and maintain user support documentation (Knowledge Base) for Network & Security systems Maintain accurate time and records in all service tickets as performed and ensure the tickets get resolved with the given SLA timelines. Communicate with customers/inter teams as needed regarding ticket progress, changes or agreed outages. Escalate service/incident requests that require L3 Engineer level support in a timely fashion to prevent breach of SLA & Outage to business. Work within a network team or with multiple stakeholders to implement and improve best practices to enhance the users experience and optimize the operation task. Work with the Helpdesk Team to prioritize critical or high-impact network issue Provide advanced troubleshooting support and guidance to ensure timely resolution Act as the primary escalation point for complex network issues that are beyond the scope of the Helpdesk Team. Maintain clear and consistent communication with Helpdesk personnel during ticket investigations and updates. Qualifications 8 -10 Years of relevant experience, Strong knowledge of Wireless/Wired LAN, WAN & Network Security infrastructure Candidate will be responsible for, but not limited to, the following: (Must Have) Configuration, deployment, monitoring, troubleshooting, and analysis of Wired & Wireless network, WAN and Firewall infrastructure services Actively monitoring and reacting to real-time network conditions and leading improvement efforts in support of monitoring, performance, and reporting. Well exposed to handle operation, deployment, and monitoring in the Wired & Wireless, WAN and Firewall also good knowledge on standards such as wireless security mechanisms, network design principles, firewall technology, and wireless network control systems, with a primary focus on Ruckus/Aruba/Cisco/Palo Alto platforms. Hands-on experience implementing, upgrading/administering, and troubleshooting wireless controllers with an emphasis on Ruckus/Cisco/Palo Alto/Link Load Balancer devices. Should have good Debugging and Troubleshooting and log analysis skills Hands-on experience in defining, deploying/managing and troubleshooting the Authentication, Authorization, Accounting mechanism for user authentication Hands-On experience in integration of analytics tools with WiFi / LAN/ Firewall infrastructure for greater visibility and monitoring the traction happening with networks. Excellent hands on knowledge of routing & switching technologies and troubleshooting Hand-on experience & concept understanding in Firewalls like Palo Alto , PRISMA & Cisco. Skills & Certifications Must be well organized, responsible, and accountable Must be detail-oriented, quick to learn and self-motivated Strong understanding of TCP/IP networking and routing protocols. Engineers must have good written, verbal and presentation skills to collaborate successfully with team, vendors, and stakeholders. Certification Requirements : (if any) CCNP Enterprise with network / security Palo Alto Certification (PCNSE) Wireless certification CWNA / CWNP Educational qualifications: B.E. Degree, with any discipline.

The NRE (Network Reliability Engineering) team is accountable for ensuring the robustness of the Oracle Cloud Network Infrastructure. A Network Reliability Engineer (NRE) role is primarily focused on applying an engineering approach to measure and automate a networks reliability to align with Organizations service-level objectives, agreements, and goals. The duties of the NRE team entail promptly responding to network disruptions, pinpointing the underlying cause, and collaborating with internal and external stakeholders to fully restore functionality. The NRE team members play a critical role in automation of recurring tasks in daily operations to streamline processes, enhance workflow efficiency, and increase overall productivity. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure, CLoS Network, and the Internet. Some of the responsibilities include designing, writing, and deploying network monitoring and automation software, to improve the availability, scalability, and efficiency of Oracle products and services. Requirements: Bachelor s degree in CS or related engineering field with 8+ years of Network Engineering experience or Masters with 5+ years of Network Engineering experience. Experience working in a large ISP or cloud provider environment. Experience working in a network operations role. Strong knowledge of protocols such as MPLS, BGP, IPv6, DNS, and DHCP, SSL. Also, VxLAN and EVPN will be an added advantage. Deeper understanding of Data Center build and design - CLoS architecture etc. Extensive experience with scripting or automation and data center design - Python preferred but must demonstrate expertise in scripting or compiled language. Experience with network monitoring and telemetry solutions. Hands on experience with Prometheus or other network monitoring software stack. Experience with network modeling and programming - YANG, OpenConfig, NETCONF. Ability to use professional concepts and company objectives to resolve complex issues in creative and effective ways. Capable of working under limited supervision. Excellent organizational, verbal, and written communication skills. Excellent judgment in influencing product roadmap direction, features, and priorities. Bachelor s or master s degree in computer science, Electrical/Hardware Engineering, or related field. Participate in an on-call rotation. Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Supports the design, deployment, and operations of a large-scale global Oracle Cloud Infrastructure (OCI). Primarily focused on the development and support of network fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills. As OCI is a cloud-based network with a global footprint. This support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure, CLos Network, and the Internet. Collaborate with program/project managers to develop milestones and deliverables. Will primarily use existing procedures and tools to develop and safely execute network change. However, will also contribute to developing new procedures from time to time. Develop solutions to enable front line support teams to act on network failure conditions. Mentor junior engineers. Participates in network solution and architecture design process. Participate in operational rotations as either primary or secondary on-call. Provide break-fix support for events. Serve as the escalation point for event remediation. Lead post-event root cause analysis. Frequently develops scripts to automate routine tasks for team and business units. Coordinate with networking automation services for the development and integration of support tooling. Coordinate with network monitoring to gather telemetry and create alerts rules using them. Build dashboards to represent data at various network layers and device roles that help identify network issues, anomalies. Serves as SME on software development projects for network automation and network monitoring. Collaborate with network vendor technical account team and internal Quality Assurance team to drive bug resolution and assist in the qualification of new firmware and/or operating systems.

The NRE (Network Reliability Engineering) team is accountable for ensuring the robustness of the Oracle Cloud Network Infrastructure. A Network Reliability Engineer (NRE) role is primarily focused on applying an engineering approach to measure and automate a networks reliability to align with Organizations service-level objectives, agreements, and goals. The duties of the NRE team entail promptly responding to network disruptions, pinpointing the underlying cause, and collaborating with internal and external stakeholders to fully restore functionality. The NRE team members play a critical role in automation of recurring tasks in daily operations to streamline processes, enhance workflow efficiency, and increase overall productivity. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure, CLoS Network, and the Internet. Some of the responsibilities include designing, writing, and deploying network monitoring and automation software, to improve the availability, scalability, and efficiency of Oracle products and services. Requirements: Bachelor s degree in CS or related engineering field with 8+ years of Network Engineering experience or Masters with 5+ years of Network Engineering experience. Experience working in a large ISP or cloud provider environment. Experience working in a network operations role. Strong knowledge of protocols such as MPLS, BGP, IPv6, DNS, and DHCP, SSL. Also, VxLAN and EVPN will be an added advantage. Deeper understanding of Data Center build and design - CLoS architecture etc. Extensive experience with scripting or automation and data center design - Python preferred but must demonstrate expertise in scripting or compiled language. Experience with network monitoring and telemetry solutions. Hands on experience with Prometheus or other network monitoring software stack. Experience with network modeling and programming - YANG, OpenConfig, NETCONF. Ability to use professional concepts and company objectives to resolve complex issues in creative and effective ways. Capable of working under limited supervision. Excellent organizational, verbal, and written communication skills. Excellent judgment in influencing product roadmap direction, features, and priorities. Bachelor s or master s degree in computer science, Electrical/Hardware Engineering, or related field. Participate in an on-call rotation. Supports the design, deployment, and operations of a large-scale global Oracle cloud computing environment (Oracle Cloud Infrastructure - OCI). Primarily focused on development and support of network fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills to support the intensive automation required to operate a production environment. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure and the Internet. Lead network lifecycle management programs by defining high-level objectives and delivery procedures. Organizes project technical milestones & supporting tasks. May work as project technical lead, coordinating effort of two or three engineers. Advises project/program manager and coordinates with immediate and skip-level leadership. Collaborates across teams within same org (same VP). May serve as technical SME in cross-functional activities. Has technical responsibility for moderately complex project(s), including project requirements, specifications (where applicable), and documentation. Responsible for decomposing high-level architectures into detailed designs. May lead multiple engineers in developing network solutions consisting of multiple modules with complex interactions; Work with supporting service teams to ensure solutions are properly supported by monitoring and automation systems. Serves at Tier2 or specialized escalation point for network events and provides break-fix support for large-scale events. Serves as the principal point of contact for driving systematic resolution of complex network issues. Act as SME for root cause analysis efforts. Frequently develops scripts to automate non-traditional, complex tasks for business unit. May serve as a technical lead on network automation design and delivery projects. Comprehensive understanding of the software development lifecycle. Provides a broad set of guidance to technical and senior technical members of staff. Interprets input from leaders (technical and managers) and provides focused development to junior member. Able to carry out technical coaching sessions, and helps junior members develop skills. Collaborates with vendor engineering and account manager to address current business or operational issues. May lead the adoption of new vendor hardware. Active communication with product teams. Responsible to drive technology to meet product and service requirements. Participate in coordinated communication with product teams, networking leadership, and PMO to help assess gaps, solutions and needs.