Join us as a DevOps Software Engineer Barclays where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions. To be successful as a DevOps Software Engineer you should have experience with: Working experience with CI/CD pipelines and source control tools. Devops Tools: Kubernetes, GitLab, Jenkins, Stash, Nexus, Docker Image, OpenShift, CHEF(CHEF workstation), Ansible. Working experience in API Security using OAuth2/OpenID. Working experience with CHEF works. Web Server: Apache and Application Server: JBOSS. DNS Certificate Management. Understanding and experience in use of JIRA and Confluence process. Some other highly valued skills may include: Good to have Cloud technologies exposure like OpenShift, AWS or similar. Hands on experience Java 8 or higher. Frameworks: spring framework, spring boot, spring batch. Should be able to analyze/stream/create logs using ELK. Code Quality: sonarqube, prisma, Veracode. Testing Tool/Framework: junit, Mockito, karate and pitest. Hand on experience for creating and maintaining restful web services. Database: Microsoft SQL Server. API Documentation: Open API Specification, RAML. APM Tool: appdynamics. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The role is based out of Pune. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization s technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

The Systems Operations Analyst is part of a support organization that is responsible for the daily operations of multiple industry leading trading exchanges This is a customer-facing position, providing immediate assistance to ICE/NYSE exchanges, back office, support personnel and IT staff, in an effort to achieve the highest customer satisfaction and minimize the impact of IT related problems This is a critical support role within the overall architecture of ICE/NYSE exchanges, divisions, and infrastructure This is a 24x7 environment and the position requires shift rotation and/or weekend work Responsibilities Monitoring and Incident Management Monitor systems and applications within the production environment Diagnose and fix incidents raised through monitoring tools, conference bridges and chats Work with and escalate to internal and external teams to implement incident fixes, work-around and data recovery Open and update production incident tickets according to company standards Quickly assess issues and provide management with well-conceived short and long-term actions for restoration of services Communicate, escalate and perform root-cause analysis of production incidents Problem Management Investigate and update incident tickets with root cause and incident description, ensuring appropriate corrective action follow-up tickets are assigned Manage incident tickets to closure, ensuring incident details are complete and accurate, and all corrective actions have been completed Troubleshoot day-to-day customer issues and provide direct support to clients Prepare documentation of troubleshooting and escalation procedures System and Application Production Readiness Work with internal and external teams to expand and maintain operational runbooks and other documentation Check application and infrastructure availability and tasks at scheduled times Configure monitoring tools and alarms Deployment Management Production deployments Approve and execute production deployment tasks Participate in disaster recovery, business continuity and workplace recovery events Participate in continuous improvement programs, such as trend analysis of recurring issues Provide and report on performance metrics of the environment Follow the handover process documented to bring the next shift up to speed and highlight priority items or issues Communicate important information about system maintenance, changes and events to clients, and address concerns regarding any aspect of the services Understand the various trading and clearing platforms and apply technical knowledge to improve system performance and reliability Participate in the on-call support schedule to ensure adequate business support coverage during core hours Provide additional coverage out of hours for deployment and continuity test activities Knowledge and Experience Bachelor s degree (IT-based) or experience within IT systems support and/or operational support of applications databases within a Linux/Unix OS environment Proficiency in Bash and working knowledge of a broad range of Linux core utilities and scripting Working knowledge of networking: specifically TCP and UDP Understanding of systems architecture and design Strong communication skills High level of general IT skills with email and MS Office Applications Able to think logically and critically Analytical problem-solving skills with an ability to identify root cause(s) Able to work as a team player across the organization Able to build and maintain effective relationships with individuals and the team as a whole Ability to be organized and decisive while under pressure Customer focused, and dedicated to the best possible user experience Excellent time management skills Able to manage priorities and multi-task Self-confident and assertive Demonstrate reliability, flexibility, and attention to detail Scheduling flexibility required Preferred Experience in or understanding of financial markets, trading, and clearing systems Experience with FIX Protocol Basic knowledge of Java coding/debugging; ability to review logs/stack trace to debug issues Basic Unix Shell scripting skills Experience with enterprise monitoring solutions Understanding and working knowledge of TCP/IP, UDP and Multicast technologies Working knowledge of internetworking and various LAN/WAN technologies Experience with an any enterprise incident management software and knowledge of BigPanda and PagerDuty Experience with IBM MQ, Kafka Experience with a job scheduler like Tidal Working knowledge of router, switch, firewall, and proxy technologies: Apache, DNS, LDAP

The individual will be responsible for ensuring the smooth functioning of server and storage environments, virtualized systems, network management, and coordination with internal and external stakeholders. This role involves proactive maintenance, troubleshooting, and operational excellence in managing data center facilities and services, along with providing support for application hosting and migration. Roles and Responsibilities Installation and configuration of server operating systems such as Windows Server, Linux, VMware, and Hyper-V. Troubleshooting server OS issues, including crash recovery and system restoration. Hands-on experience with different RAID configurations and network setup. Implementing endpoint security measures and performing server hardening activities. Installation and configuration of various storage devices including DAS, NAS, and SAN. Application migration from legacy infrastructure to new infrastructure. Providing hosting support to departments and managing daily operations. Operation and maintenance of Data Center infrastructure and services. Managing relationships with OEMs and vendors for equipment and services. Proactive monitoring, investigation, and resolution of incidents. Addressing and resolving project-related and operational technical/non-technical issues. Working closely with network and database experts to ensure seamless Data Center operations. Offering guidance and technical expertise to team members. Conducting ongoing research and monitoring of IT and non-IT advancements for continuous improvement. Desired Skills/Background Proven experience in Data Centre Management and IT Infrastructure Operations. Strong background in IT SLA Management. Expertise in Server Management, Virtualization (VMware/Hyper-V), and Storage Management (SAN, DAS, NAS). Knowledge in Website/Application hosting, Active Directory, DNS, and Failover Clustering. Experience in Cloud technologies and managing virtualized environments. Proficiency in OS platforms like RHEL, Windows Server, Ubuntu/Linux. Strong problem-solving, troubleshooting, and incident resolution skills. Effective collaboration and communication with cross-functional technical teams. Vendor and OEM management capabilities. Ability to lead and mentor technical teams and manage complex IT operations

Identifying business problems, understand the customer issue and fix the issue. Evaluating reoccurring issues and work on for permanent solution Focus on service improvement. Troubleshooting technical issues and design flaws Working both individually and on a team to deliver work on time Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 3-5 years of experience Azure IAAS, PASS & SAAS services expert and Handson experience on these and below all services. VM, Storage account, Load Balancer, Application Gateway, VNET, Route Table, Azure Bastion, Disaster Recovery, Backup, NSG, Azure update manager, Key Vault etc. Azure Web App, Function App, Logic App, AKS (Azure Kubernetes Service) & containerization, Docker, Event Hub, Redis Cache, Service Mess and ISTIO, App insight, Databricks, AD, DNS, Log Analytic Workspace, ARO (Azure Red Openshift) Orchestration & Containerization Docker, Kubernetes, RedHat OpenShift Security Management - Firewall Mgmt, FortiGate firewall Preferred technical and professional experience Monitoring through Cloud Native tools (CloudWatch, Cloud Trail, Azure Monitor, Activity Log, VRops and Log Insight) Server monitoring and Management (Windows, Linux, AIX AWS Linux, Ubuntu Linux) Storage Monitoring and Management (Blob, s3, EBS, Backups, recovery, Snapshots

Drive the customer onboarding experience by providing tailored solutions and best practices that create immediate value. Deliver engaging and effective product training for IT admins and end users, empowering them to maximize adoption and achieve success. Proactively address customer challenges and collaborate across teams to ensure a seamless onboarding experience. Qualifications What We re Looking For Customer-centric mindset: passion for simplifying complexities and delivering measurable value. Technical Expertise:

You will be responsible for maintaining satisfactorysecurity and compliance posture for Managed IT Infrastructure. You will be responsible to act as security focal for the team and preform as liaison to drive collaboration initiatives You are expected to take lead initiatives in driving security enhancement projects You are expected to takelead initiatives to drive automation around security and compliance areas You will be responsible for timely preparations and reporting weekly/monthly and quarterly security assessment and operational metric reports and submissions. You will be demonstrating effective verbal and written communication Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise In-depth knowledge of IT Security, Compliance and governance, Industry Security practices and benchmarks Must have working experience with VMware, Linux and Windows Should be familiar with IT middlware such as DB2, WAS, MQ Strong grasp on configuration management and automation tools Must have working knowledge of productivity tools Must demonstrate good verbal and written communication Preferred technical and professional experience Solid knowledge of Hypervisors such as KVM & VMware ESXi and Linux and windows Servers in virtualized environments Should have basic knowledge of Networking and corporate networks. Should demonstrate zeal to learn and grow and passion for IT Security. Must have an eye for early detection for non-compliances and potential risks and exposures. Familiarity with scientific threat modelling and risk assessments Preferably CISSP Certified

T. IBM Cloud IaaS Data Center Site Manager is responsible for overseeing the daily operation of an enterprise level data center. He or She will be responsible for calculating metrics to analyze the performance of the data center technical staff. The DC Manager will also be responsible for efficiency improvements, process creation and improvement, and daily operational integrity. Display creativity and intellect in striving to constantly improve the operations of your data center Be able to communicate clearly and effectively with your team, both verbally and in writing Capture metrics to analyze the performance of your staff Analyze, edit and create processes to improve operations Prepare and present quarterly objectives and results to the management staff Focus on mentoring and educating his supervisors Required education Bachelor's Degree Required technical and professional expertise Personally: oThe ability to conduct yourself in a professional manner oAt least 3 years working in an enterprise data center oAt least 3 years supervisory experience oFlexible availabilitythis role is subject to Essential Operations staffing policy, requiring availability 24/7/365. Professionally: oSubstantial server hardware knowledge and experience oKnowledge of LAN, WAN, DNS, RDP, IPMI, SSH technologies oIntermediate knowledge of Windows 2000/2003 and Linux configuration and troubleshooting. oIntermediate knowledge of various internet-related services and software (mail, web, DNS servers, etc) oGeneral understanding of computer networking concepts oSome knowledge of web hosting control panels (Ensim, cPanel/WHM, Plesk, and Helm preferred). oCertifications a plusMCSE , RHCE, RHCT, Linux+, A+, CCNA Other essential skills: oMust be able to work with others in a team environment. oCustomer focused attitude with some previous customer service experience.

Job Title: Quality Engineer II About the team Magnum is an automated underwriting solution built by Swiss Re and helps 70+ insurers across the globe to automate the riskassessment in their Life and Health insurance transactions. Magnum is a market-leading software for automated underwritingworldwide, recognized by The Forrester Wave as a leader in Automated Life Insurance Underwriting Engines. Magnum is cateringto a fast-growing base of installed clients with dedicated teams across the world, from the US to Europe and Asia. Our ambition is tobest serve our clients and achieve balanced growth of Magnum products. About role To maintain ground-breaking propositions for Magnum and support the next wave of innovations, we are looking for a QualityEngineer II - Product Engineering who is enthusiastic about test automation & Cloud Infra test validation. As Sr QA Engineer you will be responsible for designing test scenario, maintaining automation test suite, and continuously improvingthe automation process. Key Responsibilities Responsible to create, update, execute automation tests. Responsible to understand and debug deployment issue on cloud Responsible to understand the application functionality delivered within sprint and able to create test scenario andautomation. Responsible to create test scripts from uses cases/requirement. Responsible to analyse the defects, communicate and follow them to closure. Responsible to maintain the test suites based on various product releases. Responsible to research and constantly improve the Automation frameworks. Responsible to follow automation best practices. Your Qualifications 5-8 years of experience in Test Automation and DevOps. Bachelors degree level or equivalent in computer science or related field. Strong programming/QA experience and proficient in core java. Experience in testing applications deployed in containerized environments using Docker & Kubernetes. Hands-on experience with YAML/Helm Charts for configuring Kubernetes deployments and managing test environments. Understanding of Azure API management policies. Experience with Failover & Failback testing in cloud-based applications. Knowledge of API gateways, load balancers, DNS and networking concepts in cloud setup. Familiar with authorization servers such as OKTA, azure AD or other Oauth2 supported servers for authentication and access control. Experience testing applications integrated with OAuth2.0, OIDC and JWT-Based authentication flows. Good knowledge in designing test automation frameworks based on java programming language. Working experience in DevOps environment building CI/CD pipelines. Experience in Performance Testing(Jmeter). Agile methodology, Git and JIRA. Strong knowledge of any SQL or No-SQL databases and Queries. Good knowledge with Azure DevOps (Repo, Pipeline, CICD). About Swiss Re Swiss Re is one of the world s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, workingto make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edgeexpertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embracea workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race,ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. Inour inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positionsthat match your skills and experience. About Swiss Re If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 134167

This position is a hands-on Engineering Leader for new Network Surveillance Management technology that supports AT&T s leading-edge networks and services, such as network virtualization and 5G, which require extensive surveillance and cross-domain correlation across multiple services. Evaluate and introduce strategic technology to enable Service Assurance architectural goals and transformation goals. This position requires technical leadership, innovation, and deep subject matter expertise in Network Service Assurance. Will be responsible for leading software development, testing, deployment, and support of Network Service Assurance applications. Required work includes collaborating with system engineers, participating in scrum, development and testing code to meet requirements, troubleshoot issues, monitor performance, and optimize processes for continuous improvement and fixing security vulnerabilities. This role involves people management for up to 20 team members. Key Responsibilities : Team Leadership & Development: Mentoring, coaching, and developing individual team members. Setting clear expectations and providing regular feedback. Fostering a collaborative and inclusive team culture. Resolving conflicts and removing obstacles that impede team progress. Project Management & Delivery: Planning, organizing, and executing software development projects. Ensuring projects stay on time and within budget. Managing project scope, timelines, and resources. Tracking project progress and communicating updates to stakeholders. Technical Oversight & Quality: Providing technical, functional guidance and support to the team. Ensuring adherence to coding standards and best practices. Reviewing code and providing feedback to improve quality. Identifying and mitigating technical risks. Stakeholder Management: Collaborating with product managers, designers, and other stakeholders. Communicating project status, technical issues, and team performance to senior management. Recruiting & Onboarding: Participating in the hiring process to build a high-performing team. Onboarding new team members and ensuring they are equipped for success. Continuous Improvement: Staying abreast of industry trends and emerging technologies. Identifying opportunities for process improvement and innovation. Required Skills/Qualifications : Leadership Skills: Personnel and project management skills Strategic thinking Leadership, teambuilding, and mentoring skills Strong communication, interpersonal, and conflict resolution skills Critical thinking and problem-solving skills Data analytics skills and experience Attention to detail Flexible thinking, including the ability to pivot and try new approaches when faced with challenges Organizational, planning, and documentation skills Ability to explain complex information to non-technical management personnel and other stakeholders Ability to work on multiple projects in various stages simultaneously Technical/functional skills: Strong hand-on experience in Software Development using Java, python. Expertise with developing and deploying applications and Micro services to Public Cloud, preferably Azure. Looking for Telecom OSS knowledge preferrably Experience in Linux/Unix, shell scripting. Experience in Databases (SQL/NoSQL) like CASSANDRA, Postgres, MySQL and Snowflake. Knowledge in microservices Architecture and Design Patterns Knowledge of real-time data streaming and messaging solutions like Kafka, IEBUS Experience with tools like Maven, GIT, Jenkins, JFrog, Sonar and security scans (like Veracode) Knowledge of containerization and orchestration with Docker, Helm, and Kubernetes Experience in front-end development using Angular. Knowledgeable of key networking technologies such as 5G Core, RAN, Transport, IP Routing, Ethernet, and Access Wireline Networks. Data collection approaches through adoption of industry standard methods and open-source capabilities and dashboards through Grafana Experience with the TICK stack: Telegraf, InfluxDB, Chronograf and Kapacitor is a plus. Experience with the ELK stack: ElasticDB, Logstash, Kibana is a plus. Azure/AWS/Google Cloud certified Cloud developer/Cloud architecture Understanding of key protocols including HTTP, SNMP, DNS, SSH. Experience in all phases of Software Development Lifecycle including Requirements, Design and Architecture, Development, testing and Quality Assurance, Deployment and Release Management and Maintenance and Support. Any prior experience in a telecommunications industry setting is a plus. Overall Experience: 10+ years in relevant technologies. Flexible to work with overlapping hours with USA team. Location: IND:KA:Bengaluru / Innovator Building, Itpb, Whitefield Rd - Adm: Intl Tech Park, Innovator Bldg Job ID R-59821 Date posted 06/06/2025

Not Applicable Specialism SAP Management Level Senior Associate & Summary At PwC, our people in software and product innovation focus on developing cuttingedge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cuttingedge applications that revolutionise industries and deliver exceptional user experiences. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary We are looking for a seasoned Devops Engineer Implement and support Cloud hosted web applications, virtual machines, databases, storage systems, and service buses in cloud deployments by working with engineering organizations in support of development and test functions. Identify, implement, and support application monitoring solutions for supported applications. Troubleshoot and solve complex problems. Support various UNIXbased services to ensure maximum uptime, performance, and security. Assist in the creation and refinement of operational documentation. Use your expertise to support your fellow team members. Analyze performance trends across a variety of systems for capacity planning. Work closely with engineering teams to roll out new products and services. Handle daytoday system administration tasks such as account management, patching, application deployment, system installations, and other routine maintenance. Own and enforce security compliance processes and controls. Programmatically automate routine cloud deployment, administration, and monitoring tasks Participate in 24x7 oncall pager rotation. Participate in the incident management process. Mandatory skill sets 58 years of experience in a production (Web Facing) Linux, Solaris or BSD environments at medium to large scale. Deep Experience with AWS/Azure including deploying and/or migrating services to AWS/Azure. Experience with containerization with Docker, Kubernetes/EKS/AKS Knowledge of wellknown opensource tools for monitoring, trending, and configuration management. Familiarity with Observability tools like Prometheus, Cortex, Grafana, NewRelic, DataDog, and Splunk. Experience with CI/CD tools like Jenkins/Groovy DSL Knowledge of key protocols including TCP/IP, SSH, DNS, SMTP, SNMP, SSL, HTTP and LDAP Experience with configuration management tools like Chef/Puppet/CFengine/Ansible. Basic understanding of Terraform and/or Cloud Formation Templates etc. Excellent verbal and written communication skills. Selfdriven, eager to gets things done. Preferred skill sets Experience with different caching architectures Knowledge of security compliance frameworks, such as SOC II, PCI, HIPPA, ISO27001 and FedRAMP Programming skills, particularly with Python/Java/Go A desire to provide a reliable, secure, and scalable environment that supports millions of users. Experience with MySQL, Java, Apache, & Tomcat Ability and determination to solve complex system/application problems. Assist in the creation and refinement of operational documentation. Manage our uptime and performance using service level indicators and objectives (SLx). Years of experience required 4 to 8 Years Education qualification BE/B.Tech/M Tech/MCA Education Degrees/Field of Study required Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred Required Skills DevOps Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Creativity {+ 46 more} No

Key Responsibilities: VPN Protocol TestingConduct thorough testing of various VPN protocols (OpenVPN, IPSec, IKEv2, WireGuard, etc.) to ensure proper functionality and performance. End-to-End TestingExecute end-to-end testing on VPN software across different platforms (Windows, macOS, Linux, iOS, Android) to ensure compatibility and stability. Performance TestingAssess VPN performance under varying network conditions, focusing on latency, throughput, and connection stability. Security TestingIdentify and evaluate potential security vulnerabilities in VPN implementations, including testing for data leakage, DNS leaks, and other security threats. WAN Optimization TestingTest and validate WAN optimization technologies, including deduplication, compression, protocol optimization, and TCP acceleration to ensure optimal application performance over wide-area networks. Optimization EvaluationEvaluate how WAN optimization solutions impact the performance of VPN connections, and work on improving the overall network efficiency in a high-latency or lowbandwidth environment. TroubleshootingReproduce, debug, and isolate defects related to VPN and WAN optimizationconnectivity and performance, working closely with developers to fix issues. AutomationDevelop and maintain automated test scripts to ensure consistent testing for VPN and WAN optimization functionality, load, and performance.Required Qualifications: Bachelors degree in Computer Science. 3+ years of experience in software testing, with a focus on VPN and WAN optimization products and networking technologies. Strong knowledge of VPN technologies and protocols (IPSec, PPTP, L2TP, OpenVPN, WireGuard, Cisco VPN, Microsoft Always on) Solid understanding of WAN optimization technologies (e.g., Riverbed SteelHead, Cisco WAAS, Silver Peak) and their impact on network performance. Experience testing networking protocols like TCP/IP, DNS, HTTP/HTTPS, and routing. Proficiency with networking tools such as Wireshark, tcpdump, NetFlow, and others for analyzing network traffic. Hands-on experience with testing VPN clients, WAN optimization devices, and servers on multiple platforms (Windows, macOS, Linux, iOS, Android). Strong knowledge of firewalls, proxies, and NAT traversal as it relates to VPNs and WAN optimization. Experience with performance testing tools such as JMeter, LoadRunner, or similar. Knowledge of security testing techniques (pen testing, vulnerability assessments) to identify weaknesses in VPN and WAN optimization implementations. Familiarity with automation testing tools like Selenium, Python, or similar scripting languages for network-based testing.

All Windows Server End to End OS Management (Windows 2012/16/19) Installation, Configuration, Hardening, Troubleshooting etc Antivirus management - Epo administration & Troubleshooting of Antivirus Definitions & Monitoring and Logging for Security violations Scripting Patching MS Patch management though WSUS\Cisco AMP Good working knowledge in DHCP and DNS Services Basic knowledge and understanding on Storage (Dell, EMC, NetApp etc) and File services Coordinating with different lines of services with SLA. Creating and updating of technical documentation Good understanding Vmware administration Good working knowledge in SCCM Problem Management & RCA - Responsible for preparing RCA document for Severity 1 & Severity 2 calls Daily BAU L2/L3 Calls Support on Windows Server Family infrastructure 3rd party vendor coordination for visit and troubleshooting Primary Skill Set Windows Server End to End Management. Soft Skills: Good/Excellent Communication Skills (Speak, Read, Write) Team player, Self-Starter and resourceful Analytical & problem-solving skills Ability to achieve customer satisfaction Willingness to Learn Continually Team Player & People Management Skills Education: 15 years of formal education from UGC recognized institution. Windows Server Certification in 2012/2016/2019 or CCNA preferred.

Manage complete lifecycle ITIL frame work which includes Incident , Change, Patch and Problem management Responsible for planning, tracking milestones, activity schedules, issue resolution, resourcing, costs etc. Prepare, Execute & Track various plans Weekly and month report Coordinate with implementation team for timely completion of planned items Periodic Communication / Updates to Stakeholders Manage & Track Vendor Resource Deployment Escalation Management Coordinate with various teams & stakeholders and track delivery as per agreement Vendor Management for sourcing Resources, hardware, connectivity, OS and software licenses etc. Periodic Reporting Obtain customer feedback and make sure their issues, concerns are resolved. Obtain client sign off on meeting Objective and monthly reporting Flawless communication skills, both written and verbal. All kinds of customer interactions, transactions, and engagements - from end user to vendor team to customer support. Identifying ideal customer profiles and mapping customer journeys to identify the gaps in customer experience across all touchpoints Liaise with internal teams Regular communication with internal and customer stakeholders. Collect, track, and analyze customer feedback and suggest improvements internally based on the insights gathered Work with the technology teams to ensure a seamless transaction. Ability to manage client expectations based on a true assessment of the situation and circumstances. Ability to drive different lines of possible resolution concurrently. A customer experience manager/specialist is responsible for keeping track of customer journeys, interacting with customers across channels and platforms, and coordinating with all internal stakeholders, to keep fine-tuning the customers experience. Vendor Management Good presentation skills Good analytical skills Good interpersonal skills Self-motivated Demonstrate Ownership Can Do attitude Domain Knowledge : Fair understanding on various IT Infrastructure like Desktops, Sever, LAN & WAN connectivity, Network Equipment etc. Fair understanding on Windows OS, DHCP, DNS, Ping, Tracert Active Directory etc. Ability to work on Microsoft Project, Microsoft Excel, Word and PowerPoint Qualifications : Graduate ITIL or similar training / certification would be added advantage

Installations and ConfigurationsImplement and maintain Oracle Identity Management & Oracle Fusion Middleware infrastructure in the Development, Test, and Production Environments. The OIM & Middleware infrastructure is composed of several products including OIM, OAM, OUD, WebLogic, SOA, OBIEE, WebCenter, UCM, OTM, ASCP, and EDQ. Setup configurations like SSO, AD to OUD Synch, SSL, and certificate key stores. Upgrades and PatchingPerform infrastructure upgrades. Apply routine Oracle patches to resolve issues, maintain supportability, and ensure security. MigrationsSupport developers in development-oriented activities. Migrate code between test, QA, and production environments. Performance TuningPerform ongoing performance tuning and system resource optimization. Monitoring and MaintenanceSetup and respond to standardized alerts, perform regular log analysis, monitor, and maintain systems to identify any issues. Maintain overall system health to maximize system uptime, and ensure delivery of service level objectives. SupportWork on customer support tickets and requests. Provide on-call support, assist project, development, security, and operations teams as required. Trouble ShootingWork with Development, DBA, Server, and Network Administrators to resolve application problems. Provide support for restoration of service and perform root cause analysis. DocumentationDevelop documentation for assigned projects including installation guides, troubleshooting guides, run books etc. Best PracticesKeep abreast of the latest developments in the industry and guide project teams to follow industry best practices. hands-on installation, configuration, and administration experience in Oracle Identity Management (OIM, OAM, OID, OVD, OUD) and Oracle Fusion Middleware (WebLogic, SOA. WebCenter Content). Experience in administering OBIEE, OTM, ASCP, and EDQ are a plus. Knowledge of enterprise deployment strategies, high availability, and clustering. Experience in configuring SSO with Oracle products and third-party applications, AD to OUD sync, SSL. Experience in scripting skills such as, but not limited to, UNIX shell/Perl/python, Database SQL/PLSQL and WLST. Strong understanding and experience with user provisioning, authentication, access management and de-provisioning. Knowledge of Network, Firewalls, F5 Load Balancers, DNS, SSL Good knowledge of Microsoft Active Directory. Ability to meet consistently and exceed expectations and incorporate customer service into all aspects of work. Quickly identify, recommend, and implement solutions to incidents/issues/problems with SOA/WebLogic related to performance, configuration, patching, upgrades, etc. Hand on experience in configuration and troubleshooting in clustered WebLogic and RAC database environment specific to SOA/WebLogic Ability to take ownership of SOA issues and manage through resolution. TeamworkAble to enthuse and maintain proposal team interest. Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive Ability to influence others and move a proposal effort toward a common vision or goal. LeadershipAcute business acumen and understanding of organizational issues and challenges. Able to work effectively at all levels in an organization. CommunicationsAbility to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills. Quantitative ManagementAbility to determine process measures and track to determine process effectiveness and efficiency. Problem SolvingNatural inclination for planning strategy and tactics. Ability to analyze problems. And determine the root cause, generating alternatives, evaluating, and selecting alternatives and implementing solutions. Results orientedAble to drive things forward regardless of personal interest in the task. The candidates should be Fluent in English - written and spoke.

Need minimum 1 year experience in technical support (voice ) 5 days working Location: Gurugram 1 side cab grad/ undergrad both can apply Salary upto 8 lakh (hike on last drawn) Interested may contact or share references: Taranpreet Kaur: 7217649106 Required Candidate profile Excellent communication skills, should be okay with rotational shifts

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support.

We are looking for a highlyskilled and experienced Microsoft Security SME/Architect to join our team. Theideal candidate will have extensive expertise with the Microsoft securitysuite, specifically Microsoft Defender for Cloud and Microsoft Defender forOffice 365. This role involves leading the configuration of endpoint securitysolutions, ensuring integration with existing infrastructure, and aligning withsecurity best practices. What you'll do: Microsoft Security Suite Expertise Serve as theSubject Matter Expert (SME) for Microsoft security suite, with specialistresponsibilities in Microsoft Defender for Cloud and Microsoft Defender forOffice 365. Lead theconfiguration, deployment, and management of endpoint security solutions usingMicrosoft Defender. Ensureintegration of Microsoft Defender solutions with existing IT infrastructure andsecurity tools. Provide expertguidance on the configuration, optimization, and maintenance of MicrosoftDefender to enhance security posture. Endpoint Security Management Lead the designand implementation of endpoint security solutions, ensuring alignment withindustry best practices and organizational security policies. Collaborate withIT and security teams to ensure the secure configuration of endpoints,including OS hardening and application of security policies. Conduct regularassessments of endpoint security configurations to identify and remediatevulnerabilities. Develop andmaintain documentation for endpoint security configurations, policies, andprocedures. Security Strategy and Architecture Understand andapply the principles of network and endpoint security, current threat andattack trends, and security best practices such as defense in depth. Work closely withsecurity teams to explain the impacts of security configurations on end userdevices and ensure alignment with overall security strategy. Develop andmaintain a comprehensive security architecture framework for endpoint security. Provide strategicrecommendations to enhance the security posture of the organization through theeffective use of Microsoft security solutions. Training and Support Provide trainingand support to IT and security teams on the use and management of MicrosoftDefender solutions. Act as a point ofescalation for complex security issues related to Microsoft Defender. Stay up-to-datewith the latest developments in Microsoft security technologies and threatlandscape. Conduct knowledgesharing sessions and workshops to disseminate security best practices withinthe organization. What we offer: Insurance Group Medical Coverage, Group Personal Accident, Group Term Life Insurance

Bachelor's degree in ComputerScience, Information Technology, or related field. 8+ years of experience innetworking, with a focus on Azure. In-depth knowledge of Azurenetworking services such as Azure Virtual Network, Azure Load Balancer, AzureApplication Gateway, Azure VPN Gateway, Azure Firewall, etc. Experience with Azure networkingbest practices for security, performance, and high availability. Strong understanding of TCP/IP,DNS, DHCP, and other networking protocols. Hands-on experience with networkmonitoring tools and troubleshooting techniques. Azure certifications such asAzure Solutions Architect Expert, Azure Networking Associate, or equivalentcertifications are preferred. Excellent communication skillsand the ability to work collaboratively in a team environment. What you'll do: Design and deploy Azure VirtualNetworks (VNets), Subnets, Azure Load Balancers, Azure Application Gateways,Azure VPN Gateway, and ExpressRoute for both internal and customer-facingsystems. Configure and manage networksecurity groups (NSGs), routing tables, and traffic management using AzureFirewall, Azure DDoS Protection, and other security features. Implement and manage AzureVirtual WAN for centralized network connectivity and management across multipleAzure regions. Collaborate with architecture,security, and operations teams to ensure Azure network infrastructure meetsperformance, scalability, availability, and security requirements. Troubleshoot Azurenetwork-related performance and connectivity issues, including network latency,packet loss, and bandwidth issues. Monitor Azure network resourcesusing Azure Monitor, Azure Log Analytics, and other monitoring tools to ensureoptimal performance and availability. Develop automation scripts(PowerShell, Azure CLI, ARM templates) for deploying and managing Azurenetworking resources. Provide technical guidance andmentoring to junior team members and participate in knowledge sharing sessions. What we offer: Insurance Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program,Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored CertificationProgram Learning/Development Courses,Cross Skill, Mentorship and Leadership Programs Quarterly Performance FeedbackSessions Savings, Investments andRetirement Benefits Flexible Work Hours, Work from Home,Remote Working, Hybrid Working

3+ years of experience in office365. What you'll do: Strong experiencein managing and troubleshooting Microsoft Exchange Online (EXO). Familiarity withExchange Hybrid environments, including migration and coexistence setups. Hands-onexperience with PowerShell for administration and automation tasks. Experience withmail flow troubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding ofemail security protocols like SPF, DKIM, and DMARC. Knowledge of ExchangeOnline Protection (EOP) and anti-spam/anti-malware configurations. Experience withOutlook client troubleshooting, including profile issues, OST/PST management,and Autodiscover. Experience withAzure AD and Office 365 integration. Familiarity withcompliance features like retention policies, litigation hold, and eDiscovery. Strong knowledgeof the M365 suite of applications (Exchange Online, SharePoint Online, Teams,OneDrive, etc.). PowerShellproficiency for automating tasks, user management, reporting, and issueresolution. Experiencemanaging email security (SPF, DKIM, DMARC) and compliance policies. Experience withAzure Active Directory (Azure AD) and Conditional Access Policies. Strong knowledgeof Teams administration, meeting and messaging policies, and call qualitymonitoring. Proficiency withMicrosoft Endpoint Manager/Intune for device and app management. Familiarity withM365 Security Compliance Center and Office 365 Security tools (DLP, ATP,AIP). Strongtroubleshooting skills, including experience with Service Health and MessageTrace tools. Ability to handleescalated support tickets and liaise with Microsoft support as required.

Experiencein M365 platform and Modern Work (remote work security, compliance, teamwork,insights, meeting and calling) preferred. Demonstratedknowledge of identity, authentication, security, privacy, and compliance(including the EU General Data Protection Regulation) and how they factor intocloud and hybrid solutions Shouldpossess a solid understanding of Advanced Microsoft security features such asMDE, CASB, IRM, IB, Intune Suite, Identity governance etc. Broadknowledge of and ability to explain key end-user scenarios and technicalarchitecture for communications solutions required Strongleadership to influence key technical decision makers, influencers, seniorexecutives, industry decision makers and or boards Experiencein SaaS based collaboration platforms of Microsoft 365 Experiencein Productivity and Mobility solutions of Microsoft 365 Thoroughknowledge of in Audio, Video conferencing technologies Agood understanding of the architectural principals of cloud-based platformsthat include SaaS components. Provenability to design and deliver complex solutions utilizing best practices inserver selection, virtualization design and deployment, highly redundant/highavailability server configurations Substantialprevious experience in technical roles within a systems integrationenvironment Strongunderstanding of IT industry environment and business needs Demonstrate knowledge of market, verticals, horizontals, business administration andbusiness change Abilityto lead technical design workshops with the client and Softlinestakeholders Abilityto establish and manage processes and practices through collaboration and theunderstanding of business Abilityto manage urgent and complex tasks simultaneously MS-900Microsoft 365 Fundamentals Certified or prepared to attain within 3 months ofjoining. Demonstrateinterpersonal skills with the ability to develop and maintain strongstakeholder relationships. Excellentwritten and verbal communication skills with specific ability to explaincomplex technical concepts in layman terms along with impactful presentationskills. What you ll do: Helpcustomers make technical decisions to build tomorrows business and IT Solutionsbased on Microsoft online services and solutions. Youwill be the subject matter expert on your local sales team leading technicalpresentations, demonstrations, workshops, architecture design sessions,production ready pilots for the Microsoft 365 suite, with a focus on customeracquisition efforts Youwill own winning the technical decision for sales opportunities and usagescenarios, through tailoring your message, bringing ideas to customers, engaging with them to show our technology differentiation, and delivering proofand secure their agreement that our solutions meet the success criteria fortheir decision to adopt the M365 Platform solutions Prepare technical insights and key scenarios required to drive the right technical andbusiness solution outcomes

Experiencein M365 platform and Modern Work (remote work security, compliance, teamwork,insights, meeting and calling) preferred. Demonstrated knowledge of identity, authentication, security, privacy, and compliance(including the EU General Data Protection Regulation) and how they factor intocloud and hybrid solutions Shouldpossess a solid understanding of Advanced Microsoft security features such asMDE, CASB, IRM, IB, Intune Suite, Identity governance etc. Broadknowledge of and ability to explain key end-user scenarios and technicalarchitecture for communications solutions required Strongleadership to influence key technical decision makers, influencers, seniorexecutives, industry decision makers and or boards Experiencein SaaS based collaboration platforms of Microsoft 365 Experiencein Productivity and Mobility solutions of Microsoft 365 Thoroughknowledge of in Audio, Video conferencing technologies Agood understanding of the architectural principals of cloud-based platformsthat include SaaS components. Provenability to design and deliver complex solutions utilizing best practices inserver selection, virtualization design and deployment, highly redundant/highavailability server configurations Substantialprevious experience in technical roles within a systems integrationenvironment Strongunderstanding of IT industry environment and business needs Demonstrateknowledge of market, verticals, horizontals, business administration andbusiness change Abilityto lead technical design workshops with the client and Softlinestakeholders Abilityto establish and manage processes and practices through collaboration and theunderstanding of business Abilityto manage urgent and complex tasks simultaneously MS-900Microsoft 365 Fundamentals Certified or prepared to attain within 3 months ofjoining. Demonstrateinterpersonal skills with the ability to develop and maintain strongstakeholder relationships. Excellentwritten and verbal communication skills with specific ability to explaincomplex technical concepts in layman terms along with impactful presentationskills. What you ll do: Help customers make technical decisions to build tomorrows business and IT Solutionsbased on Microsoft online services and solutions. You will be the subject matter expert on your local sales team leading technicalpresentations, demonstrations, workshops, architecture design sessions,production ready pilots for the Microsoft 365 suite, with a focus on customeracquisition efforts You will own winning the technical decision for sales opportunities and usagescenarios, through tailoring your message, bringing ideas to customers,engaging with them to show our technology differentiation, and delivering proofand secure their agreement that our solutions meet the success criteria fortheir decision to adopt the M365 Platform solutions Preparetechnical insights and key scenarios required to drive the right technical andbusiness solution outcomes Meetand exceed team-level monthly, quarterly, and annual goals for net-newacquisition targets and sales pipeline, as well as operational metrics

Certifications: MicrosoftCertifications: SC 100, 200, 300, 400, MS 102 and AZ 500. Focusing on Identity,mobility, Security Compliance. Technical Skills: Strongunderstanding of Microsoft 365 security features, including but not limited toMicrosoft Defender, Azure AD, and Intune. CommunicationSkills: Excellent presentation, communication, and interpersonal skills withthe ability to engage diverse audiences . Travel: Willingness totravel to client sites as needed What you'll do: Conduct Demos andWorkshops: Deliver compelling presentations, demos, and workshops on Microsoft365 security solutions to a variety of audiences, including IT professionals,decision-makers, and end-users. TrainingDevelopment : Develop and update training materials, including presentations,hands-on labs, and documentation, to ensure clients receive comprehensive andactionable knowledge. Feedback andImprovement: Gather feedback from workshop participants and clients to continuouslyimprove the content and delivery of demos and workshops. Collaboration : Collaboratewith sales presales teams to align training sessions What we offer: Insurance Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program,Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored CertificationProgram Learning/Development Courses,Cross Skill, Mentorship and Leadership Programs Quarterly Performance FeedbackSessions Savings, Investments andRetirement Benefits Flexible Work Hours, Work fromHome, Remote Working, Hybrid Working Company Onsite / Fun Events

Key Responsibilities: Install, configure, and maintain Windows/Linux servers. Monitor server health, performance, and resource utilization. Perform regular system updates, patches, and security enhancements. Manage backups, disaster recovery plans, and system restores. Troubleshoot server-related issues and provide technical support. Configure and maintain virtualization platforms such as VMware, Hyper-V, or cloud-based solutions. Manage Active Directory, DNS, DHCP, and other network services. Implement security policies, including firewalls, intrusion detection, and access controls. Ensure compliance with IT policies and industry best practices. Document configurations, processes, and troubleshooting procedures. Rounds of Interview-2 Rounds Working Model-5 Days Work from Office Notice Period: 0 to 30 Days Mode of Work: 5 days- Work from Office Mode of Shift: Rotational Job Location: Pune , Bangalore,Delhi,Chennai,Hyderabad,Bhubhaneshwar,Vizag.

As an Assistant Manager in the IT Operations department, the successful candidate will be responsible for managing and coordinating IT operations activities to ensure the effective and efficient delivery of IT services. This role requires a strong understanding of IT operations, agile and scrum methodologies, cloud technologies, and programming. The candidate will be expected to demonstrate a high level of business and commercial acumen, a global mindset, entrepreneurship, and people excellence.