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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Networking Engineer at unifyCX, you will play a crucial role in supporting and maintaining our WiFi networks using Ruckus, Cambium Networks, and MikroTik equipment. You will collaborate with senior network engineers to ensure network infrastructure's reliability and security, including routers, switches, and access points. Your responsibilities will include configuring network devices, implementing security measures, conducting routine maintenance, and updating network documentation. At unifyCX, we pride ourselves on leveraging advanced AI technologies to enhance the customer experience and operational efficiency for our clients. As a minority-owned business with a global presence, we are dedicated to innovation and diversity in our workforce. You will have the opportunity to provide technical support to end-users, resolve network issues promptly, and collaborate with our support team effectively. To excel in this role, you should have 3 to 5 years of experience in a related field, along with an Associate degree or higher in Computer Science or Information Technology. A fundamental understanding of networking principles, experience with WiFi networking concepts, and proficiency in troubleshooting tools are essential. You must be willing to work in a fixed USA Day shift, including weekends, and possess strong analytical, communication, and teamwork skills. By joining unifyCX, you will have the chance to make a real impact, work with cutting-edge technology, and be part of a supportive and innovative team that values your contributions and supports your professional growth. Stay updated with the latest networking technologies and best practices, pursue relevant certifications, and continuously enhance your skills to thrive in this dynamic environment.,

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4.0 - 10.0 years

0 Lacs

haryana

On-site

You should possess a Bachelor's or Master's degree or equivalent experience in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical/Electronics Engineering, or a similar field. It is essential to have a keen interest in learning new technologies. With 8 to 10 years of validated experience in technical consulting, design, deployment, and troubleshooting, you should also hold technical certifications like CCNA, CCNP, or CCIE (Routing & Switching / Service Provider) to be desired. Your experience should include working with Cisco Platforms such as IOS - XR, IOS - XE, NXOS, NCS routers, Cisco 8K routers, and ACI. Proficiency in Networking Protocols and Service Configurations like OSPF, IS-IS, BGP, LISP, VxLAN, IPv6, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN, TE-Tunnel, and Segment Routing is crucial. You should also have knowledge of Switching Technologies like STP, RSTP, RSVP-TE, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN, EVPN, and LISP. An intermediate level of knowledge and working experience on Cisco's Application Centric Infrastructure will be an added advantage. Additionally, you should be familiar with TACACs, DNS, Storage systems, and network management. Knowledge of at least one computer language and programming (such as Java, Python, XML, REST API) frameworks is necessary. Creative problem-solving skills and excellent troubleshooting/debugging skills are highly valued. This is a Full-time position. Your experience should include at least 4 years with Cisco routers (Preferred), 8 years in Networking (Required), and 5 years in troubleshooting (Required). The work location for this position is In person.,

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1.0 - 6.0 years

4 - 8 Lacs

Noida, Pune, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon and Pune for Technical Support Key Highlights: 1: Experienced with minimum 1 year exp in Technical Support on Paper (Mandate) 2: 24x7 Shifts 3: 5 Days Working 4: Both Side Cabs 5: Excellent Communication Skills 6: Immediate Joiners Preferred 7: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks AD , DNS , DHCP ,365 (Aware of these Things) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs! Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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1.0 - 6.0 years

4 - 8 Lacs

Pune, Gurugram, Delhi / NCR

Work from Office

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY AD, DNS , DHCP LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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2.0 - 5.0 years

2 - 7 Lacs

Visakhapatnam, Hyderabad

Work from Office

Role & responsibilities Answer incoming calls from end user, create a ticket in ITSM applications and Triage the Issue reported (or) Work on the requested service Triage Simple to Intermediate complexity hardware faults and software defects Work on Service Requests related to End-user configuration requests Proactively assign email tickets and make outbound calls to end customers on their Service Requests • Work with end users on issues related to Windows Application & Software Troubleshooting hardware and computer peripherals such as printers and fax machines Perform password resets and provides required access to end users • Diagnose and Isolate problems based on the nature of the Issue and raise Service request with vendors as needed Provide Complete management of Service Request from Case creation to Resolution Suggest improvements to process and workflow in the support center Identify problems related to chronic cases and work with Senior Engineering resources to identify the root cause Support multiple different customers environments and ticketing systems. Preferred candidate profile Knowledge of OSI reference model and Protocols Understanding of a Domain/corporate IT environment including PC & Laptop setup Provide technical support on Windows OS and MACOS platform Troubleshoot system specific issues related to PC & Laptop Working knowledge of Windows Active Directory and ability to add, remove users and perform password resets Work on issues related to DNS and ability to isolate Network issues with Service Provider Troubleshoot issues related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Troubleshoot system specific issues around peripherals - Printer, Fax and peripherals Knowledge of DHCP and troubleshoot issues related to Network • Configuration and troubleshooting skills related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Experience with Intel Endpoint Management Assistant, Microsoft Office 365 Admin Center Management, Mobile Device Management (MDM), Intune and BitLocker

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2.0 - 7.0 years

3 - 4 Lacs

Noida, Gurugram

Work from Office

*HIRING FOR GENPACT (Vendor Payroll)* Kindly fill in the form with the help of below mentioned link before attending the interview (Mandatory) & go through all the instructions mentioned in the form carefully before attending the interview to avoid any restrictions for the entry: https://forms.office.com/r/M4K9q8HHxH Shifts will be rotational Permanent WFO (Work from Office) *JD for Desktop Support* Key Responsibilities: Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Required Skills & Qualifications: Diploma in Electronics & Communication/Computer Engineering or a Bachelor's degree. 2 to 4 years of hands-on experience in IT support roles. Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure. ITIL knowledge or certification is preferred. *JD for Global Servicedesk Engineer* Key Responsibilities: Provide first-line technical support globally via phone, email, and ticketing systems. Troubleshoot and resolve issues related to hardware, software, and network connectivity. Assist with OKTA MFA setup, password resets, and login-related support. Provision access to enterprise applications (e.g., Wi-Fi, shared drives, IBEX, NorthCEE). Resolve device-related issues such as system freezes, BitLocker, and driver problems. Support enterprise applications including Microsoft Office, VPN, Citrix, web browsers, and Cisco AnyConnect. Document incidents and resolutions accurately; contribute to knowledge base updates. Consistently meet defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Required Skills & Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. 24 years of experience in a service desk or technical support environment. Proficient in Windows and macOS environments, Office 365, and Active Directory. Excellent customer service, communication, and analytical skills. ITIL Foundation certification is an advantage.

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6.0 - 11.0 years

15 - 30 Lacs

Bengaluru

Work from Office

Role Summary: We are looking for an experienced Microsoft Security Solutions Architect to lead the design, implementation, and support of Microsoft security ecosystem across identity, endpoint, threat protection, and compliance. This role requires deep hands-on knowledge of Microsoft Intune, Defender suite, Entra ID , and Microsoft Sentinel , with a strong emphasis on real-world threat mitigation , including malware attack handling and DNS firewall configuration . Key Responsibilities: Solution Design & Implementation Architect and implement Microsoft Intune for device compliance, app management, conditional access, and policy deployment across Windows, macOS, iOS, and Android environments. Deploy and optimize Microsoft Defender for Endpoint, Identity, Office 365 , and Defender for Cloud Apps in alignment with organizational security frameworks. Configure Microsoft Entra ID (Azure AD) features including Conditional Access, SSO, MFA, PIM, RBAC, and Identity Protection policies. Drive the adoption of Zero Trust Architecture , aligning endpoint protection and identity governance with customer risk management objectives. Implement and manage DNS Firewall solutions to block malicious domains and enhance threat visibility and control. Lead the detection, response, and mitigation of malware attacks , leveraging Microsoft security tools and incident response strategies. Client Engagement & Advisory Conduct client security assessments and define Microsoft-centric security roadmaps and architectural recommendations. Deliver technical workshops, POCs, and pilot deployments for Intune, Defender, and Entra ID solutions. Act as a trusted advisor on Microsoft Security best practices , data protection (e.g., GDPR, ISO 27001 ), governance, and regulatory compliance. Operations & Support Guide operational teams in incident detection, investigation, and remediation , especially related to malware, phishing, and endpoint threats. Maintain and update technical documentation including architectures, policies, configurations , and incident response procedures . Support scripting and automation for policy deployment, compliance monitoring, and operational efficiency using PowerShell and other tools. Required Skills & Experience: 6+ years of hands-on experience with Microsoft security solutions and enterprise IT environments. Deep expertise in: Microsoft Intune / Endpoint Manager Microsoft Defender Suite (Defender for Endpoint, Identity, Office 365, Cloud Apps) Microsoft Entra ID / Azure AD , including Identity Governance, Conditional Access, and PIM Endpoint threat protection and malware remediation DNS Firewall technologies (e.g., Microsoft Defender for DNS, third-party DNS protection tools) Strong proficiency in PowerShell scripting , automation of compliance policies, and endpoint configurations. Familiarity with Microsoft Sentinel , Zero Trust frameworks , and modern workplace security models. Solid experience with incident response , endpoint telemetry, and real-world malware analysis and resolution. Excellent verbal and written communication skills; able to engage both technical and non-technical stakeholders. Preferred Certifications: SC-200 : Microsoft Security Operations Analyst SC-300 : Microsoft Identity and Access Administrator SC-400 : Microsoft Information Protection Administrator MD-102 : Microsoft Endpoint Administrator Knowledge of integrations with third-party MDM, SIEM, DNS security , and IAM platforms is a plus.

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8.0 - 13.0 years

18 - 33 Lacs

Bengaluru

Work from Office

Role Overview: We are looking for a Senior Cloud & Network Infrastructure Engineer who thrives in complex hybrid environments and enjoys taking ownership of technical escalations, infrastructure transformation, and network design. This role demands a unique blend of networking, cloud, DevOps, and technical leadership to support our mission-critical systems and guide our infrastructure journey across on-prem and cloud platforms. Key Responsibilities Networking & Infrastructure: Proven experience in designing and implementing hybrid network architectures , seamlessly integrating on-premises infrastructure with AWS using secure, scalable topologies and effective routing strategies. Strong hands-on expertise in Layer 2/3 networking , including switching , static and dynamic routing protocols , firewall configuration (with a preference for Fortinet ), wireless networks , and VMware-hosted environments . Proficient in AWS networking fundamentals , including VPC architecture , Internet/NAT/Transit Gateways , VPN setup , Direct Connect , and routing table configuration . Skilled in integrating enterprise authentication systems such as RADIUS , Azure Active Directory , and LDAP for secure access control. Experience with network monitoring and logging , utilizing centralized protocols and tools including SNMP , Syslog , and NetFlow for performance visibility and incident analysis. Cloud & DevOps (AWS Focused): Extensive hands-on experience with at least one major cloud platform preferably, AWS with strong knowledge in cloud architecture , core services , networking , and cost optimization models . Proven expertise in CI/CD pipeline development and management using tools such as AWS CodePipeline , Jenkins , or similar platforms. Strong working knowledge of Infrastructure as Code (IaC) practices using tools like Terraform and AWS CloudFormation . Proficient in containerization and orchestration technologies , including Docker and Kubernetes , with the ability to design self-healing and auto-scaling infrastructure. Capable of architecting vendor-agnostic solutions that leverage services across multiple cloud providers. Solid understanding of cloud security best practices , including identity/access management, encryption, and compliance controls. Demonstrated experience in leading multi-cloud migration projects and driving DevOps transformation initiatives in complex enterprise environments. Leadership & Operational Excellence: Provide hands-on guidance and support to the technical team across core infrastructure components including Windows Server , DNS , DHCP , Active Directory , and cloud platforms like Azure and AWS . Design, implement, and optimize robust infrastructure solutions, with a focus on on-premises to cloud migration and hybrid architecture. Collaborate with cross-functional teams to plan and execute modernization , migration , and transformation initiatives across infrastructure and cloud environments. Serve as a senior technical escalation point, offering deep expertise in troubleshooting , solution planning, and providing mentorship to team members. Leverage scripting tools such as PowerShell and Python to automate administrative tasks, streamline operations, and enhance system reliability. Work closely with project managers and business leaders to ensure that infrastructure strategies align with broader business objectives and timelines Maintain high standards for infrastructure security , data backups , system monitoring , and regulatory compliance across all managed environments. Preferred Skills & Qualifications: Strong experience across Windows Server , Azure/AWS platforms , and virtualized environments (VMware/Hyper-V). Excellent understanding of network security principles , authentication protocols , and cloud-native design patterns . Familiarity with ITIL processes , change management, and agile methodologies. Good to Have Certifications: AWS Certified DevOps Engineer Professional Cisco CCNA/CCNP Fortinet NSE Terraform Associate Certified Kubernetes Application Developer (CKAD) What You'll Bring: A passion for solving complex infrastructure challenges A collaborative spirit and mentorship mindset A hands-on approach to both architecture and troubleshooting A drive for automation, optimization, and transformation

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7.0 - 12.0 years

4 - 8 Lacs

Bengaluru

Work from Office

As an Experienced Engineering professional; who can work on complex topics in a Active Directory System Engineering involves the design; implementation; administration; and maintenance of Microsofts Active Directory (AD) infrastructure along with Public Key Infrastructure within an organization. This crucial skill set encompasses a wide range of technical and operational tasks that revolve around creating a robust and efficient directory service to manage users; computers; groups; permissions; group policies, RBAC, LAPS, MFA, Security compliance audit for Microsoft Active Directory Domain Services and resources within a networked environment. What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and we'llness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental we'llbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial we'llbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as we'll as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical we'llbeing - Our green campus promotes physical we'llbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Administration of Windows Active Directory domains 2012/2016/2019 Installation; Configuration and troubleshooting of Windows Active Directory Root Cause analysis and Problem Management. Incident; Problem and Change records as per the ITIL Standards & Service Now process Responsible for design or implementation of complex project(s) Windows Server Administration & User Account Management; and Access rights management. Administration of DNS and DFS Planning; implementation & trouble shooting of group policy Would be responsible to support; maintain and monitor the Active Directory domains Troubleshooting of client issues Building and Manage the Windows Active Directory domain controllers Updated patches and windows hardening. Maintaining check list document of all Active Directory domains Exposure to PowerShell & VB scripting Exposure to Active Directory trusts Exposure to DELL/HP hardware configurations Backend support to implementation team. You will need 7+ years experience on Active Directory and PKI Infra with at least one Microsoft Certification on Server side Must have skills: Active Directory; DNS; Group Policy; Certificate Services (PKI); Windows Hardware; Azure; AAD; AWS; DR & BCP; Data center Migrations. ITIL certified Good to have skills: Change management; Incident management & Problem management Troubleshoot failures; determining root causes; and recognizing service improvements Finance & Commercials Open to work in 24/7 support & ready to support On-call during Off business hours & weekends A Good team player. Excellent leadership skills. Good communication Active Directory trusts / IPSec Tunnel Good team player; good communication Work experience in PKI Infrastructure Work with the Seniors to refine and develop the current AD platform and processes Cloud O365 services Work experience in Domain/Enterprise Terminal Server License servers

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10.0 - 16.0 years

15 - 27 Lacs

Bengaluru

Remote

Job Description We are hiring a highly experienced Network Specialist to lead and execute global WAN, SD-WAN, LAN, and WLAN initiatives across a large enterprise infrastructure. The ideal candidate must have hands-on experience in Cisco SD-WAN and should be capable of designing and implementing secure, scalable, and high-performance network solutions. Key Responsibilities Design, plan, and implement complex WAN / LAN / WLAN / SD-WAN network solutions. Execute network integration and transformation projects globally. Support architecture design, technical documentation (HLD, LLD), and knowledge sharing. Collaborate with cybersecurity, operations, and governance teams to ensure compliance. Act as Subject Matter Expert (SME) for WAN and network transport domains. Support incident resolution, performance tuning, and automation opportunities. Mandatory Skills Cisco SD-WAN End-to-end deployment & management (Must Have) Versa SD-WAN Implementation and troubleshooting (Preferred) Routing & Switching Protocols BGP, OSPF, MPLS, GRE, QoS TCP/IP Advanced level understanding LAN / WLAN / WAN / SD-WAN – Hands-on experience in large-scale enterprise environments Firewall & Network Security – Working knowledge of NGFW integration Cloud Networking Concepts – AWS Direct Connect, Azure ExpressRoute, Equinix, Megaport Tools – ThousandEyes, SevOne, CyberArk, Spectrum, MS Entra ID DNS, DHCP, DDI (Infoblox) – Configuration and management SASE / Secure Access / NFV Concepts – Versa/Cisco (Umbrella) preferred Documentation & Design – High-level and low-level network architecture Python (Basic scripting skills) – Preferred for automation Qualification & Certification Bachelor’s / Diploma in Computer Science, IT or relevant field Certifications preferred: Cisco Certified Network Professional (CCNP) Versa Certified SD-WAN Associate / Specialist (VNX100) For any queries reachout at gurpreet.singh@esolglobal.com / 7087000690 (WhatsApp)

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15.0 - 20.0 years

13 - 17 Lacs

Bengaluru

Work from Office

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Web Application Firewall (WAF) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary We are seeking a technically skilled and proactive Network Security Technical Lead to manage and enhance our enterprise security infrastructure. This role focuses on securing the network perimeter through the administration of Palo Alto Firewalls, Web Application Firewalls (WAF), Bot Protection, Email Security, Endpoint Detection and Response (EDR), and IPS/IDS systems.You will be responsible for firewall policy tuning, VPN support, DNS and IDS/IPS signature management, bot defense rule enforcement, and email threat protection. A key part of the role involves proactively identifying and addressing security gaps, ensuring compliance with internal standards, and continuous improvement through regular audits, service reporting, and cross-functional collaboration.Roles and ResponsibilitiesFirewall OperationsAdminister and support enterprise firewall systems, with a focus on Palo Alto platforms.Perform policy tuning and propose enhancements based on incident trends and evolving threat landscapes.Manage IDS/IPS signature updates, including additions, deletions, and modifications.Support URL filtering configurations and enforcement.Provide operational support for VPN services and troubleshoot connectivity issues.Identify security gaps and recommend remediation strategies as part of continuous improvement.Conduct quarterly firewall rule audits and generate compliance reports.Maintain and update operational runbooks and documentation.Manage patching activities for firewall infrastructure.Deliver regular service performance reports and participate in incident/problem/change management processes.Troubleshoot firewall configuration issues, including backup/restore and application break-fixes.Bot Protection SupportManage bot protection policies and rules using Cequence.Configure appropriate logging levels for bot traffic analysis.Perform troubleshooting and incident support related to bot activity.Apply and validate standard and emergency rule requests.Perform regular signature updates to maintain bot defense effectiveness.DNS SecurityFine-tune DNS policies and implement domain-based filtering using Cloudflare.Monitor and report on DNS threats weekly/monthly, including actions taken.Ensure DNS configurations align with enterprise security posture and compliance requirements. Professional & Technical SkillsFirewall Operations:Policy tuning, rule optimization, VPN support, and quarterly audit reporting using Palo Alto; incident-driven configuration backup, restore, and break-fix troubleshooting.Threat Prevention & IDS/IPS:Signature lifecycle management (add/update/delete), URL filtering enforcement, and patch management aligned with incident trends and continuous improvement goals.Bot Protection:Policy and rule management, logging configuration, incident triage, and signature updates using Cequence Bot Defense; validation of standard and emergency rule requests.DNS Security:DNS policy fine-tuning, domain-based filtering, and weekly/monthly threat reporting using Cloudflare DNS.Operational Excellence:Service reporting, runbook maintenance, and change/problem/incident management across firewall and bot/DNS security layers.Tools & Platforms:Palo Alto, Cequence (Bot Defense), Cloudflare (DNS).Must-Have Skills: Strong hands-on experience with Palo Alto firewalls and associated security features.Proficiency with Cequence for Bot protection and Cloudflare for DNS security.Solid understanding of network security principles, VPNs, IDS/IPS, and URL filtering.Familiarity with ITIL-based incidents, problems, and change management processes.Ability to analyze logs and traffic patterns to identify anomalies and optimize rules.Experience with patch management, service reporting, and compliance audits.Strong documentation skills and attention to detail.Good-to-Have Skills: Exposure to cloud-based firewall deployments and hybrid network environments.Experience in automation or scripting for firewall operations and reporting.Familiarity with Service Now ITSM Tool Qualification 15 years full time education

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3.0 - 8.0 years

0 - 3 Lacs

Kochi

Remote

We're hiring an L2+ Infrastructure Support Engineer with hands-on experience in Citrix, Azure, VMware, Windows Server, Ticketing tools and RMM tools. Apply now to join a dynamic MSP/hosting team!

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3.0 - 8.0 years

1 - 5 Lacs

Pune

Work from Office

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Your typical day will involve collaborating with clients to understand their infrastructure needs, designing and implementing solutions, and ensuring the smooth operation of the infrastructure. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with clients to understand their infrastructure needs and requirements.- Design and implement IT infrastructure solutions that are scalable and optimized for operational efficiencies.- Ensure the smooth operation of the infrastructure by monitoring performance and addressing any issues or disruptions.- Provide technical expertise and guidance to clients and internal teams on infrastructure best practices.- Stay up-to-date with the latest trends and advancements in IT infrastructure technologies.- Assist in the evaluation and selection of hardware, software, and networking products.- Conduct infrastructure assessments and audits to identify areas for improvement.- Develop and maintain documentation related to infrastructure design, configurations, and processes.- Collaborate with cross-functional teams to ensure the successful implementation of infrastructure projects. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with cloud-based infrastructure solutions.- Strong understanding of network protocols, routing, and switching.- Experience with network security technologies and best practices.- Knowledge of virtualization technologies such as VMware or Hyper-V.- Familiarity with network monitoring and management tools.- Ability to troubleshoot and resolve network issues.- Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Infrastructures.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

3 - 7 Lacs

Hyderabad

Work from Office

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot problems, ensuring that systems operate smoothly and efficiently, and contributing to the overall success of the organization by maintaining high service standards and reliability. Roles & Responsibilities:- 58 years of experience in cloud and enterprise networkingStrong background in cloud-based and on-premises network environmentsHands-on experience with Azure Cloud (VNets, VPNs, gateways, security groups)Familiar with cloud monitoring, automation, and configuration toolsExperience maintaining performance, security, and availability in cloud infrastructureProficient in LAN/WAN architecture, VLANs, IP addressing, DNS, and DHCPSkilled in managing hybrid cloud networks (on-prem + cloud)Strong understanding of Layer 2/3 networkingProficient in OSPF, BGP, and network troubleshootingExperience with Palo Alto, Fortinet, Cisco ASA/Firepower, Juniper SRX, Check PointKnowledge of NAT, firewall rules, and perimeter security policies Professional & Technical Skills: - Experience with F5 BIG-IP, Fortinet FortiADC, Citrix ADC (NetScaler)Understanding of SSL offloading, health checks, and failover setupsStrong troubleshooting and analytical skillsEffective communication and documentation skillsPreferred certifications:Azure Network Engineer Associate, CCNP, or equivalent Additional Information:- The candidate should have minimum 5 years of experience in Firewall Architecture.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with clients to understand their infrastructure needs and requirements.- Design and implement network infrastructures that meet client specifications.- Provide technical expertise and guidance to clients on network infrastructure solutions.- Troubleshoot and resolve network infrastructure issues.- Ensure the security and integrity of network infrastructures.- Stay updated with the latest industry trends and advancements in network infrastructures.- Assist in the evaluation and selection of network infrastructure technologies and vendors. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with cloud-based network infrastructures.- Strong understanding of network protocols and technologies.- Experience with network design and implementation.- Knowledge of network security principles and best practices.- Familiarity with network monitoring and troubleshooting tools.- Excellent problem-solving and analytical skills.- Effective communication and collaboration abilities. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Infrastructures.- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Your typical day will involve collaborating with clients to understand their infrastructure needs, designing and implementing solutions, and ensuring the smooth operation of the infrastructure. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with clients to understand their infrastructure needs and requirements.- Design and implement IT infrastructure solutions that are scalable and optimized for operational efficiencies.- Ensure the smooth operation of the infrastructure by monitoring performance and addressing any issues or disruptions.- Provide technical expertise and guidance to clients and internal teams on infrastructure best practices.- Stay up-to-date with the latest trends and advancements in IT infrastructure technologies.- Assist in the evaluation and selection of hardware, software, and networking products.- Conduct infrastructure assessments and audits to identify areas for improvement.- Develop and maintain documentation related to infrastructure design, configurations, and processes.- Collaborate with cross-functional teams to ensure the successful implementation of infrastructure projects. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with cloud-based infrastructure solutions.- Strong understanding of network protocols, routing, and switching.- Experience with network security technologies and best practices.- Knowledge of virtualization technologies such as VMware or Hyper-V.- Familiarity with network monitoring and management tools.- Ability to troubleshoot and resolve network issues.- Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Infrastructures.- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

1 - 5 Lacs

Gurugram

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Researcher, you will manage deliverables for Accenture's global business-facing sourcing and research capability. Your typical day will involve providing exceptional research expertise and unique industry knowledge. You will develop points of view that identify business opportunities for the Operating Groups and Service Lines, utilizing a wide range of online and other research sources to deliver insightful findings and recommendations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Engage in continuous learning to stay updated with industry trends and research methodologies.- Collaborate with cross-functional teams to enhance research outcomes and share insights. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of database management and system performance optimization.- Experience with system configuration and troubleshooting.- Familiarity with SAP landscape management and transport management.- Ability to implement security measures and manage user access. Additional Information:- The candidate should have minimum 3 years of experience in SAP Basis Administration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

1 - 5 Lacs

Gurugram

Work from Office

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with clients to understand their infrastructure needs and requirements.- Design and implement network infrastructures that meet client specifications.- Provide technical expertise and guidance to clients on network infrastructure solutions.- Troubleshoot and resolve network infrastructure issues.- Ensure the security and integrity of network infrastructures.- Stay updated with the latest industry trends and advancements in network infrastructures.- Assist in the evaluation and selection of network infrastructure technologies and vendors. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with cloud-based network infrastructures.- Strong understanding of network protocols and technologies.- Experience with network design and implementation.- Knowledge of network security principles and best practices.- Familiarity with network monitoring and troubleshooting tools.- Excellent problem-solving and analytical skills.- Effective communication and collaboration abilities. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Infrastructures.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

1 - 5 Lacs

Bengaluru

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Python (Programming Language) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions, and ensuring the smooth operation of various platforms. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve hardware and software challenges, while adhering to defined operating models and processes. Your role will be crucial in maintaining the integrity and performance of systems across server and network areas, contributing to the overall efficiency of the organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Provide training and support to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Strong understanding of operating systems and server management.- Experience with troubleshooting hardware and software issues.- Familiarity with network protocols and configurations.- Ability to implement and maintain software solutions across various platforms. Additional Information:- The candidate should have minimum 2 years of experience in Python (Programming Language).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Azure Windows Virtual Desktop Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications. Your typical day involves engaging with clients to understand their needs, troubleshooting issues, and ensuring that our world-class systems operate smoothly. You will utilize your exceptional communication skills to provide quality support and maintain client satisfaction, while also leveraging your deep product knowledge to design effective resolutions for any challenges that arise. Roles & ResponsibilitiesDeployment and management of AVD resource group, workspace, application group, hostpool and session hosts. Deployment and management of personal/dedicated and pool/shared AVD virtual machine/session hosts. Create new AVD build image and update/replace session hosts. Create/Manage AVD master (gold) image Scale AVD host pools using Azure DevOps pipeline Troubleshooting of AVD and Windows 10 related issues. Installing applications on session hosts via PowerShell scripts. Professional & Technical Skills: Experienced in Microsoft Windows 10 administration and management. Experienced in Microsoft Azure and AVD (Azure Virtual Desktop). Experienced in deploying and managing AVD resource group, workspace, application group, host pool and session hosts. Knowledge of Azure DevOps Pipelines & Infrastructure as Code Experienced in Active Directory, Azure Active Directory, Group Policy Object and Configuration ManagerEducation Qualification:15 years full time education Additional InformationMicrosoft Azure Fundamental trained/certified Microsoft Azure Virtual Desktop trained/certified Microsoft Windows 10 trained/certified Microsoft Modern Desktop Management trained/certified Qualification 15 years full time education

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15.0 - 20.0 years

13 - 17 Lacs

Bengaluru

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Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Palo Alto Networks Firewalls Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary We are seeking a technically skilled and proactive Network Security Technical Lead to manage and enhance our enterprise security infrastructure. This role focuses on securing the network perimeter through the administration of Palo Alto Firewalls, Web Application Firewalls (WAF), Bot Protection, Email Security, Endpoint Detection and Response (EDR), and IPS/IDS systems.You will be responsible for firewall policy tuning, VPN support, DNS and IDS/IPS signature management, bot defense rule enforcement, and email threat protection. A key part of the role involves proactively identifying and addressing security gaps, ensuring compliance with internal standards, and continuous improvement through regular audits, service reporting, and cross-functional collaboration.Roles and ResponsibilitiesFirewall OperationsAdminister and support enterprise firewall systems, with a focus on Palo Alto platforms.Perform policy tuning and propose enhancements based on incident trends and evolving threat landscapes.Manage IDS/IPS signature updates, including additions, deletions, and modifications.Support URL filtering configurations and enforcement.Provide operational support for VPN services and troubleshoot connectivity issues.Identify security gaps and recommend remediation strategies as part of continuous improvement.Conduct quarterly firewall rule audits and generate compliance reports.Maintain and update operational runbooks and documentation.Manage patching activities for firewall infrastructure.Deliver regular service performance reports and participate in incident/problem/change management processes.Troubleshoot firewall configuration issues, including backup/restore and application break-fixes.Bot Protection SupportManage bot protection policies and rules using Cequence.Configure appropriate logging levels for bot traffic analysis.Perform troubleshooting and incident support related to bot activity.Apply and validate standard and emergency rule requests.Perform regular signature updates to maintain bot defense effectiveness.DNS SecurityFine-tune DNS policies and implement domain-based filtering using Cloudflare.Monitor and report on DNS threats weekly/monthly, including actions taken.Ensure DNS configurations align with enterprise security posture and compliance requirements. Professional & Technical SkillsFirewall Operations:Policy tuning, rule optimization, VPN support, and quarterly audit reporting using Palo Alto; incident-driven configuration backup, restore, and break-fix troubleshooting.Threat Prevention & IDS/IPS:Signature lifecycle management (add/update/delete), URL filtering enforcement, and patch management aligned with incident trends and continuous improvement goals.Bot Protection:Policy and rule management, logging configuration, incident triage, and signature updates using Cequence Bot Defense; validation of standard and emergency rule requests.DNS Security:DNS policy fine-tuning, domain-based filtering, and weekly/monthly threat reporting using Cloudflare DNS.Operational Excellence:Service reporting, runbook maintenance, and change/problem/incident management across firewall and bot/DNS security layers.Tools & Platforms:Palo Alto, Cequence (Bot Defense), Cloudflare (DNS).Must-Have Skills: Strong hands-on experience with Palo Alto firewalls and associated security features.Proficiency with Cequence for Bot protection and Cloudflare for DNS security.Solid understanding of network security principles, VPNs, IDS/IPS, and URL filtering.Familiarity with ITIL-based incidents, problems, and change management processes.Ability to analyze logs and traffic patterns to identify anomalies and optimize rules.Experience with patch management, service reporting, and compliance audits.Strong documentation skills and attention to detail.Good-to-Have Skills: Exposure to cloud-based firewall deployments and hybrid network environments.Experience in automation or scripting for firewall operations and reporting.Familiarity with Service Now ITSM Tool Qualification 15 years full time education

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4.0 - 5.0 years

5 - 8 Lacs

Faridabad

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Job_Description":" JOB Description for System Admin-L2 Customer Name JCB LOCATION Ballabhgarh DOMAIN System Admin / Wintel Admin Level (L1/L2/L3) L2 Required Relevant Domain Experience 4-5 Years in System Admi n Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) General shift Qualification Any Graduate. Certifications Required if ANY MCSA/MCSE and VMware will be value add Mandatory Requirement (If Any) Strong understanding of AD, DHCP and VMware Role Purpose Seeking a skilled Windows System Administrator with hands-on experience in Active Directory, DNS, DHCP, HP Blade Systems, and VMware (including SRM). The candidate will be responsible for supporting core server infrastructure, virtualization, system health, disaster recovery, and process compliance. JO B RESPONSIBILITIES Windows / Vmware Administration: - Manage Active Directory: create/ delete users, troubleshoot domain issues. - Maintain DNS/DHCP: - DNS record management. - DHCP scope management, IP reservation, IP filtering. - DHCP backup and restoration. - Perform firmware updates on HP Blade and Rack servers. - Conduct system housekeeping: - CPU/Memory/Disk space monitoring and management. - System log and event log analysis. - System state backup and recovery. - Handle incident, request , and change management: - Prepare RCA and MIR reports for major incidents. - Reinstallation support due to system failures. - Vendor coordination for escalations or hardware replacements. - Administer user account, terminal services, file servers, and clustering. - Maintain checklists (daily/weekly/monthly), track repeat incidents, and implement preventive actions. - Contribute to SOP and Knowledge Base ( KBase ) creation and updates. - Support continual service improvement, capacity planning, risk analysis, and performance tuning. VMware & Virtualization Support: - VMware vSphere / ESXi / SRM Administration: - Monitor and respond to events: - Remote site down. - Low disk/memory. - Storage SRA failure. - License expiration . - SRM SNMP traps and log file alerts. - Support Site Recovery Manager (SRM) activities: - Enable/Disable VM or consistency group recovery. - Assign roles for SRM tasks. - Export recovery plan steps and logs. - Support SRM in disaster recovery and BCP activities. - Perform SOP-based reinstallation/reconfiguration of virtualization infrastructure as needed. - Manage and troubleshoot vCenter, vSphere Replication, and SRM services. Technical Skills/Knowledge requirement Must Have:- 1) Strong understanding of Active Directory, DNS, DHCP (including backup, filtering, and reservation). 2) Experience with HP Blade Systems, Chassis 7000, ILO. 3) Basic to intermediate knowledge of VMware ESXi , vCenter, and SRM. 4) Familiarity with incident, change, and problem management (ITIL framework). 5) Expertise in system performance monitoring and preventive maintenance. ","

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15.0 - 20.0 years

10 - 14 Lacs

Chennai

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are functioning optimally and meeting the needs of the organization. Your role will require effective communication and coordination with stakeholders to align project goals and deliverables. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure adherence to timelines and quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system configuration and performance tuning.- Experience with database management and backup strategies.- Familiarity with SAP landscape management and transport management.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based in Chennai.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

1 - 5 Lacs

Pune

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our high-quality systems operate seamlessly. You will leverage your communication skills to provide exceptional support, ensuring that client issues are accurately defined and resolved through your comprehensive product knowledge. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with remote desktop support tools.- Familiarity with system configuration and maintenance.- Understanding of network connectivity issues and solutions.- Ability to provide training and support to end-users. Additional Information:- The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Kubernetes, AWS Administration, Prometheus Event Monitoring System, OpenShift Virtualization Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly within the existing infrastructure. You will also engage in troubleshooting and optimizing applications to enhance performance and user experience, while adhering to best practices in software development. Roles & Responsibilities:- Strong communication and documentation skills.- Ability to think out-of-the-box during outages or performance issues.- Works well under pressure and collaborates with cross-functional teams infra, app, network, security. Professional & Technical Skills: - Must To Have Skills: Proficiency in Kubernetes, OpenShift Virtualization, AWS Administration, Prometheus Event Monitoring System.- Strong understanding of container orchestration and management.- Strong experience with OpenShift:managing pods, deployments, services, configMaps, secrets, and persistent volumes.-Proficient in handling into Containers, probes, scaling, and troubleshooting pod-level issues.- Familiarity with Namespaces, ResourceQuotas and limits- Solid understanding of OpenShift networking, including Ingress, routes, HAProxy configurations, and DNS resolution.- Proficiency in Tekton Pipelines for CI/CD managing pipeline runs, triggers, tasks, and workspaces within OpenShift.- Strong knowledge of Ansible used for configuration management, provisioning, and environment setup automation.Ability to automate repetitive tasks and deployments across dev, test, and production environments.- Experience with:- Prometheus & Metricbeat for metrics collection and service monitoring.- Fluentd for log aggregation and forwarding.- Grafana or similar tools for dashboarding.- Capable of building alerting rules and actionable observability pipelines in Elasticsearch- Strong skills in Shell scripting and ansible working with yaml files- Familiarity working with CLI tools like oc, kubectl, ansible, containers- Ability to troubleshoot across the stack:container runtime, middleware, integration protocols.- Experienced in handling critical production incidents with minimal downtime.- Skilled in interpreting logs, metrics, and traces to perform root cause analysis quickly.- Experience with cloud infrastructure and services.- Familiarity with application deployment and monitoring tools.- Knowledge of scripting languages for automation. Additional Information:- The candidate should have minimum 3 years of experience in Kubernetes.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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