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5.0 - 8.0 years
8 - 12 Lacs
Chennai
Work from Office
About The Role Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. ? Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a client’s business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit client’s business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others’ contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects ? ? ? Mandatory Skills: DNS - Domain Name Service. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
5.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Microsoft Active Directory Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
Chennai
Work from Office
About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? ? ? ? Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
0.0 - 4.0 years
7 - 11 Lacs
Pune
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Microsoft Active Directory Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Microsoft Active Directory Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
5.0 - 8.0 years
7 - 11 Lacs
Mumbai
Work from Office
About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Microsoft Active Directory Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
Coimbatore
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Windows Server Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
10.0 - 15.0 years
12 - 17 Lacs
Bengaluru
Work from Office
About The Role : AD/AAD:Azure AD Architect Azure Group Policy, Groups, OU creation/modification/deletion Azure Conditional Access policy creation/modification/deletion Azure Access Package creation MTO sync and Entity integration App registration Audit closure Vulnerability and Risk closure New feature rollout AD to AAD sync Automations of repetitive tasks Handling outages Troubleshoot Active Directory authentication and LDAP configuration issues Work cross functional with other teams to drive initiatives Developing comprehensive test cases to include testing scenarios for both normal and degraded (e.g., disaster recovery, continuity of operations, data recovery/spills, ) operations, pass/fail criteria, performance criteria, capacity planning, measurement criteria, results analysis procedures, and results/status reporting criteria Knowledge of certificate-based authentication, PKI and ADFS infrastructure Replication Maintenance Event Log Management Systems Auditing Familiar with PowerShell scripting
Posted 1 week ago
0.0 - 4.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: EMM Intune. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
0.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Do ?¢ Excellent communication skills ?¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ?¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ?¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ?¢ Answer incoming calls and respond to customer??s emails in timely manner. ?¢ Manage and resolve customer complaints. ?¢ Identify and escalate issues to supervisors as and when needed. ?¢ Provide product and service information to customers. ?¢ Research required information using available resources and Offer Solution to customers. ?¢ Research, identify, and resolve customer complaints using applicable software. ?¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ?¢ Document all call information according to standard operating procedures. ?¢ Recognize, document, and alert the management team of trends in customer calls. ?¢ Create SOPs for new Issues and resolution given. ?¢ Complete call logs and reports. ? ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
Hyderabad
Work from Office
About The Role Do ?¢ Excellent communication skills ?¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ?¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ?¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ?¢ Answer incoming calls and respond to customer??s emails in timely manner. ?¢ Manage and resolve customer complaints. ?¢ Identify and escalate issues to supervisors as and when needed. ?¢ Provide product and service information to customers. ?¢ Research required information using available resources and Offer Solution to customers. ?¢ Research, identify, and resolve customer complaints using applicable software. ?¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ?¢ Document all call information according to standard operating procedures. ?¢ Recognize, document, and alert the management team of trends in customer calls. ?¢ Create SOPs for new Issues and resolution given. ?¢ Complete call logs and reports. ? ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Kochi
Work from Office
Job Duties (Summary): Senior Security SOC Analyst works in 24/7 team and in shifts which include nights and rotational weekends. The role is a key part of our Security Monitoring Incident Response team, involving in investigating alerts/events that trigger from MS Sentinel / SIEM and EDR Tools and other end point tools. Senior Analyst will be the internal escalation point for the Security analysts within the shift/team and will assist Security Analysts in responding to Security Incidents. This role also needs exceptional communication skills (verbal and written), and an ability quickly understand complex information while recognizing familiar elements within complex situations. Required Skills & Experience: Responsible for 24/7 monitor, triage, analysing security events and alerts. Including Malware analysis. Should have good hands-on in Microsoft Sentinel and should have ability to query using KQL [Mandatory] Familiarity with core concepts of security incident response, e.g., the typical phases of response, vulnerabilities vs threats vs actors, Indicators of Compromise (IoCs), etc... Strong knowledge of email security threats and security controls, including experience analysing email headers. Analysing Phishing emails and associated Threats and to remediate them by blocking the Urls analysing the malware(s),link(s),IOCs. Good understanding of Threat Intel and Hunting. Good hands on experience in investigating EDR alerts (Tanium, CrowdStrike, etc..) Good hands on experience in using XSOAR Platforms (Demisto, Phantom, etc..) Strong technical understanding of network fundamentals and common Internet protocols, specifically DNS, HTTP, HTTPS / TLS, and SMTP. Experience analysing network traffic using tools such as Wireshark, to investigate either security issues or complex operational issues. Experience reviewing system and application logs (e.g., web or mail server logs), either to investigate security issues or complex operational issues. Knowledge in investigating security issues within Cloud infrastructure such as AWS, GCP, Azure (Preferred not mandatory) Good knowledge and hands-on experience with SIEM systems such as SentinelOne/RSA Netwitness/Splunk/AlienVault/QRadar, ArcSight or similar in understanding/creating new detection rules, correlation rules etc... Experience In defining use cases for playbooks and runbooks (Preferred) Experience in understanding log types and log parsing Strong passion in information security, including awareness of current threats and security best practices. Basic Qualifications (Preferred not mandatory ? if Candidate has equivalent knowledge) Bachelors Degree in Computer Sciences or equivalent (Preferred not mandatory) Minimum of 3 years of experience in a Security Operations Centre (SOC) or incident response team (CSIRT Team member). Overall 3+ experience in Information Security/IT Security/Network Security. CEH, CISSP, OSCP, CHFI, ECSA, GCIH, GCIA, GSEC, GCFA certification (minimum One certification - Preferred not mandatory) A relevant specialist degree (e.g., information security or digital forensics). Knowledge in NIST CSF, MiTRE & ATTACK Framework. Active involvement in the Information Security community. Certified in Azure Security [SC-200, AZ-500, AZ-900] ? Either one or more [Mandatory]
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Good knowledge of IIS Server and MSSQL for troubleshooting and support on the Windows platform. Fair understanding of programming languages. Basic troubleshooting. Understanding of basic networking concepts such as IP addressing, DNS, routing.
Posted 1 week ago
3.0 - 5.0 years
5 - 15 Lacs
Pune, Chennai, Bengaluru
Hybrid
Technical Requirements: Understanding of network protocols: SDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol Experience working on Data center architecture (ACI, Spine & leaf, flat v/s hierarchical) SDWAN Viptela, Silver peak, Versa, Aryaka Monitoring and Ticketing tools - SolarWinds, Cisco Prime, Cisco DNAC, BMC, Jira, Service Now Understanding of network Load balancers F5, NetScaler, VMware AVI etc. Working knowledge on DNS/DHCP/IPAM, Cloud Proxy. Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them Role & responsibilities: Resolving incident & problem on network technology mainly Routing / Switching / Wireless, SDWAN, SD LAN, DC Network. Ensuring the resolution within the SLA Resolving P1 & MIM on fast track Work with networking OEM for resolution and permanent Fix Work on capacity management and Change management as per best practice Knowledge of basic troubleshooting skills in network Working closely with inter domain team to resolve tickets and meet the SLA. Manage escalations, be a trusted advisor for the customer and work closely with customers in resolving customer query and action Running the service operations in close cooperation with other IT process owners and service owners. Prepare reports as per business requirements Ensure the tickets are close with in SLA and bring efficiency in addressing Preferred Certification: CCNA, CCNP, CCIE
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Job Summary: We are seeking a detail-oriented and proactive Cybersecurity Analyst to protect our digital assets from threats. The ideal candidate will monitor, analyze, and respond to security incidents, enforce security policies, and help strengthen the organizations overall cybersecurity posture. Key Responsibilities: Monitor networks and systems for security breaches using SIEM tools and other technologies. Investigate security alerts and provide incident response. Conduct vulnerability assessments and risk analysis. Develop, update, and enforce security policies and procedures. Collaborate with IT and development teams to implement secure configurations and best practices. Maintain and improve threat detection and prevention capabilities. Research emerging threats and stay up-to-date with cybersecurity trends. Assist with compliance audits (e.g., ISO 27001, NIST, GDPR). Provide end-user training on security awareness and phishing. Note: We are looking to hire candidates who are willing to relocate in Hyderabad location
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Pune
Work from Office
Our Purpose Title and Summary Senior Software Engineer Overview At Mastercard, we are dedicated to delivering unparalleled customer experiences by pushing the boundaries of innovation. Our Network team is seeking a Senior Software Engineer to propel our customer experience strategy forward through unwavering innovation and adept problem-solving. The quintessential candidate is focused on the customer experience journey, exuding high motivation, an insatiable intellectual curiosity, exceptional analytical acumen, and a robust entrepreneurial mindset. About The Role Design and Develop software around internet traffic engineering technologies including but not limited to public and private CDNs, load balancing, DNS, DHCP and IPAM solutions. Enthusiastic for building new platform technologies from ground up contributing to our high impact environment. Develop and Maintain Public and Private REST APIs, keeping high code and quality standards. Provide timely and competent support for the technologies the team owns and builds. Bridge automation gaps by writing and maintaining scripts that enhance automation and improve the overall quality of our services. Demonstrate drive and curiosity by continuously learning and teaching yourself new skills. Collaborate effectively with cross-functional teams, demonstrating your technical prowess and contributing to the overall success of the projects. All About You To excel in this role, you should have: Bachelor s degree in Computer Science or a related technical field, or equivalent practical experience. Strong fundamentals in internet and intranet traffic engineering, OSI Layers & Protocols, DNS, DHCP, IP address management and TCP/HTTP processing. Practical understanding of data structures, algorithms, and database fundamentals. Proficient in Java, Python, SQL, NoSQL, Kubernetes, PCF, Jenkins, Chef and related platforms. Knowledgeable in cloud-native and multi-tiered applications development. Experience with programming around Network services, Domain Nameservers, DHCP and IPAM solutions. Understands the fundamental principles behind CI/CD pipelines, DevSecOps, GitOps, and related best practices. Ability to write and maintain scripts for automation, showcasing your commitment to efficiency and innovation.
Posted 1 week ago
10.0 - 12.0 years
40 - 50 Lacs
Pune
Work from Office
Minimum Qualifications Bachelors degree BE (IT/CE/EC), MSc (IT), MCA or equivalent is preferred Certification MCSA, Windows Server Administration, Azure Administrator Associate 10-12 years of IT Infrastructure Operations 6-8 years of position Servers Operations experience 4-5 years of mentorship experience 3-4 years of Project/Client Engagement and Customer Facing Experience in design, implementation, administration of Systems/Cloud Infrastructure Experience in VMWare Infrastructure vcloud Director, ESXi, vCenter, vSAN, NSX Edge Experience in Microsoft Server Infrastructure Active Directory, DNS, DHCP, GPO, RDS, ADCS , Hyper-V, Server roles & features Experience in Linux OS Administration CentOS, RHEL, Ubuntu Experience in Azure/AWS administration IaaS, PaaS Experience in NAS, SAN or Cloud Storage Experience in Performance troubleshooting and measurement of Enterprise Systems Preferred Qualifications Excellent written, verbal and presentation communication Excellent customer service Innovative and analytical problem solving Entrepreneurial and forward thinking Experience supporting clients and executives
Posted 1 week ago
3.0 - 7.0 years
4 - 8 Lacs
Pune
Work from Office
Number of Positions : 1 Knowledge of virtualization platforms and associated technologies including (but not limited to) the fullVMware stack (ESXi, vCenter, vSAN, NSX, and the vRealize Suite) Should have good hands-on experience on designing & solution & implementing V sphere, V center, VRA,VRO, VCS & VROPs Should have good hands-on experience in Cloud Builder Understanding of configuration management and software defined data center (SDDC) infrastructure Must have good understanding of Cloud platforms viz AWS, Azure etc. and ability to design and deliver solutions around it Knowledge of embedded solutions on AWS, Azure etc. (For example VMC on AWS, VMware Horizon on Azureetc) Ability to develop/build IT solutions to meet business requirements Ability to implement & troubleshoot Documentation, organization, and time management skills Take initiative to improve processes, procedures, skills, and technical knowledge Excellent communication & presentation skills
Posted 1 week ago
3.0 - 5.0 years
5 - 8 Lacs
Chennai
Work from Office
Role As a business consultant, you will be responsible for the sales effort, achieving the revenue plan through acquisition of new accounts and farming of existing accounts across all industries. You will be responsible to position Dale Carnegie India / Walchand Plus as the preferred long-term learning solutions partner for all their training (soft skills, behavioral /vocational / domain / compliance) and digital / e-learning needs. 3-5 years of experience in sales of Service/product solutions to large enterprise clients across industry sectors. HR/OD/staffing solutions to large enterprise clients across industry sectors. Selling Vocational skilling solutions to clients in the CSR ecosystem & Skills Knowledge and experience of solution selling, concept sales, new client acquisition, account management, cross selling, and upselling. Proven track record of handling sales quota, meeting and exceeding targets consistently. Must possess strong negotiation skills and ability to establish relationships and network effectively. Must be presentable and must have excellent communication skills. Fluency in spoken English and Tamil is essential. Should have the ability to collaborate with internal teams to create propositions and service the client seamlessly. Superb computer literacy with capability in office software, including MS Word, Excel, and PowerPoint. Works comfortably under pressure and meets tight deadlines. Quantitative Skills (Ability to read, analyze and interpret data)
Posted 1 week ago
10.0 - 15.0 years
20 - 25 Lacs
Jalandhar, Ludhiana, Patiala
Work from Office
Confiz is hiring: Senior Software Architect .Net We are currently seeking a visionary and technically astute Senior Software Architect .Net to join our world-class engineering team. This pivotal role is designed for an architecture expert who thrives on solving complex business challenges through scalable, high-performance systems built on the Microsoft .NET technology stack. The ideal candidate is a senior technologist with a deep understanding of enterprise architecture, microservices, and cloud-native development. You will be instrumental in shaping the design and technical strategy of next-generation enterprise applications that power mission-critical systems for our global clients. Key Responsibilities: Collaborate with stakeholders to gather and analyze business requirements. Define system architecture and produce high-level and detailed design documentation. Lead the development of enterprise-level applications using the Microsoft technology stack. Define and enforce technical and coding standards, frameworks, tools, and development practices. Collaborate with Scrum teams to define epics, user stories, and estimates, ensuring timely sprint deliveries. Drive architectural decisions related to performance, scalability, fault tolerance, and security. Oversee cloud architecture decisions including deployment strategies, CI/CD pipelines, and container orchestration. Guide QA processes to ensure robust testing coverage and defect remediation. Mentor junior developers and provide technical leadership across teams. Continually evaluate and recommend new tools and technologies for adoption. Qualifications: Bachelor s degree or higher in Computer Science, Engineering, MIS, or a related field. 10+ years of relevant professional experience in software engineering and architecture. 10+ years of software development experience using the Microsoft stack: C#, ASP.NET MVC, .NET Core, Web API, WCF, Entity Framework. Deep understanding of microservices architecture and cloud-native design patterns. Experience with CI/CD pipelines, trunk-based development, and zero-downtime deployments. Proficient in containerization and orchestration (Docker, Kubernetes). Hands-on experience with AWS, Azure, or GCP (Azure preferred), including services like API Management, Load Balancer, App Insights, Azure DNS. Proficient with application monitoring tools (e.g., ELK, Splunk). Strong background in relational (SQL Server) and NoSQL (e.g., MongoDB, Cosmos DB) databases. Familiarity with JavaScript, jQuery, React/Angular/Vue, Bootstrap, and CSS. Proficient in writing unit tests using NUnit or xUnit. Deep knowledge of software design patterns, SOLID principles, and high-volume transactional systems. Experience in authentication/authorization mechanisms (OAuth2, JWT, etc.). Skilled in performance tuning, memory optimization, and scalability best practices.
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Hazira
Work from Office
Diploma/CS/B Tech/BE holder (Freshers/Experience ) Candidate must provide the support & services to end users. IT procurement, inventory management, Help desk support services. Handle Client, Server & Data center technology infrastructure IT infrastructure setup & support at various MRU sites Server administration on domain controller, DNS, DHCP, Terminal server services, clustering, filer, SNMP & print server services etc. Administration on Virtual Hyper converge Infrastructure like HyperV, VM Ware, Nutanix etc. Administration on Backup & storage technology, Data center infrastructure administration which consists of servers, storage, UPS, Precision Air Conditioner (PAC), CCTV, Fire system, water detection system, access control, 24x7 Data center monitoring systems etc. Cloud infrastructure administration like Azure, AWS, GCP etc. Network infrastructure support & services Monitoring, operating, and providing troubleshooting of network platforms such as routers, switches, firewalls etc. Maintain & manged network platform inventory. Performing recurring support activities related to end-user workstations, telephony and software for both local and remote users. Maintain and troubleshoot both local area and wide area network links, including firewall, remote access and VPN software and hardware. Designing and implementing new network solutions and/or improving the efficiency of current networks. Installing, configuring, implementation and supporting network equipment including routers, proxy servers, switches, Wireless devices, Wireless controllers and WAN devices. Managing subcontractors involved with network installation. Skills Required: - Diploma Freshers / Experience holder IT / Computer / EC / Electronics / telecommunications engineering or related any engineering discipline. HE IT shall impart required skill sets to mange above responsibilities. Ability to work independently, analytical and problem-solving skills. Ability to work in a fast-paced environment. Good communication skills. Resource must be stationed at HE - IC, Hazira, Surat and Travel to the other L&T site as when required.
Posted 1 week ago
4.0 - 9.0 years
25 - 30 Lacs
Pune
Work from Office
Senior Software Engineer Overview At Mastercard, we are dedicated to delivering unparalleled customer experiences by pushing the boundaries of innovation. Our Network team is seeking a Senior Software Engineer to propel our customer experience strategy forward through unwavering innovation and adept problem-solving. The quintessential candidate is focused on the customer experience journey, exuding high motivation, an insatiable intellectual curiosity, exceptional analytical acumen, and a robust entrepreneurial mindset. About The Role Design and Develop software around internet traffic engineering technologies including but not limited to public and private CDNs, load balancing, DNS, DHCP and IPAM solutions. Enthusiastic for building new platform technologies from ground up contributing to our high impact environment. Develop and Maintain Public and Private REST APIs, keeping high code and quality standards. Provide timely and competent support for the technologies the team owns and builds. Bridge automation gaps by writing and maintaining scripts that enhance automation and improve the overall quality of our services. Demonstrate drive and curiosity by continuously learning and teaching yourself new skills. Collaborate effectively with cross-functional teams, demonstrating your technical prowess and contributing to the overall success of the projects. All About You To excel in this role, you should have: Bachelor s degree in Computer Science or a related technical field, or equivalent practical experience. Strong fundamentals in internet and intranet traffic engineering, OSI Layers & Protocols, DNS, DHCP, IP address management and TCP/HTTP processing. Practical understanding of data structures, algorithms, and database fundamentals. Proficient in Java, Python, SQL, NoSQL, Kubernetes, PCF, Jenkins, Chef and related platforms. Knowledgeable in cloud-native and multi-tiered applications development. Experience with programming around Network services, Domain Nameservers, DHCP and IPAM solutions. Understands the fundamental principles behind CI/CD pipelines, DevSecOps, GitOps, and related best practices. Ability to write and maintain scripts for automation, showcasing your commitment to efficiency and innovation.
Posted 1 week ago
1.0 - 4.0 years
5 - 9 Lacs
Pune
Work from Office
MobileProgramming is looking for IT Support Professional to join our dynamic team and embark on a rewarding career journey. As an IT Support Professional, your role is to provide technical assistance and support to end-users within the organization. You will be responsible for resolving hardware, software, and network issues, ensuring that computer systems and technology resources are operating effectively. Responsibilities:Provide technical support: Respond to user inquiries, diagnose and resolve hardware, software, and network problems. This includes troubleshooting issues related to desktops, laptops, printers, mobile devices, and other IT peripherals.Help desk support: Receive and respond to user help desk requests via phone, email, or ticketing system. Prioritize and manage multiple issues simultaneously, ensuring timely resolution and excellent customer service.Install and configure systems: Set up new computer systems, install operating systems, software applications, and hardware components. Ensure that systems are properly configured and optimized for performance.User training and guidance: Educate end-users on basic computer operations, software usage, and best practices. Provide guidance and assistance in utilizing IT resources effectively and securely.Network troubleshooting: Troubleshoot network connectivity issues, including LAN, WAN, and internet connectivity. Collaborate with network administrators and service providers to resolve complex network problems.Data backup and recovery: Perform regular data backups, ensuring the integrity and availability of critical information. Assist users in data recovery and restoration in case of system failures or data loss incidents.IT documentation: Maintain accurate documentation of support activities, including ticket resolutions, troubleshooting steps, and knowledge base articles. Contribute to the development and maintenance of IT policies, procedures, and user manuals. System upgrades and maintenance: Assist in the deployment of software updates, patches, and system upgrades. Conduct routine maintenance tasks, such as system monitoring, performance tuning, and preventive maintenance activities.Security and antivirus management: Implement and enforce security measures to protect computer systems and data from unauthorized access, malware, and other security threats. Update antivirus software and ensure systems are protected against known vulnerabilities. Collaborate with IT team: Work closely with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues and contribute to IT projects and initiatives. Requirements:Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).Proven experience in providing technical support and troubleshooting hardware, software, and network issues. Strong knowledge of desktop operating systems (e.g., Windows, macOS) and office productivity applications. Familiarity with networking concepts (TCP/IP, DNS, DHCP) and troubleshooting network connectivity.Proficiency in configuring and supporting hardware devices, such as desktops, laptops, printers, and mobile devices. Excellent problem-solving and analytical skills, with the ability to prioritize and manage multiple tasks.Strong customer service orientation and interpersonal skills.Good communication skills, both written and verbal.Ability to work independently and collaboratively in a team environment.Familiarity with ITIL (Information Technology Infrastructure Library) best practices is a plus.Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or Cisco Certified Network Associate (CCNA) are advantageous.
Posted 1 week ago
2.0 - 6.0 years
4 - 8 Lacs
Kochi
Work from Office
Educational Qualification Diploma//BSC/BCA/ b-tech in Computer Science , IT, Electronics or Equivalent Certification (Optional but beneficial) :CCNA, Comp TIA Network+, MTA (Windows Server) Roles & Responsibilities Assist with setup and management of Windows Server and Active Directory (AD) Help maintain user accounts, group policies (GPO), DNS/DHCP Support NAS storage systems (QNAP/Synology) user access, folders, and backups Monitor and report on backup health and DLM (Data Lifecycle Management) practices Provide first-level support to end users for hardware, network, and software issue Support deployment of design Softwares Help configure and maintain Fortinet firewalls and inter-office VPN connectivity Maintain IT asset logs, documentation, and SOPs Coordinate with vendors or remote support teams as needed Skills Basic knowledge of IP networking (IP, DHCP, DNS, LAN/WAN) Familiarity with Windows OS, PC setup and troubleshooting Understanding of basic server concepts (Windows Server, AD, DNS/DHCP) Interest or exposure to firewalls and network storage systems (NAS) Ability to communicate effectively and work under guidance Willingness to learn and take initiative in a small team environment Tools& Technologies Windows Server 2022/2025 Active Directory, DNS, DHCP, Group Policy Fortinet FortiGate firewall QNAP NAS Engineering Design software environments Remote support tools: Any Desk, Team Viewer, Ultra viewer Basic ticketing & documentation tools Show more Show less
Posted 1 week ago
4.0 - 6.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Diverse Lynx is looking for SCCM Admin to join our dynamic team and embark on a rewarding career journey Installing, configuring, and maintaining the SCCM environment, including the central administration site, primary sites, and distribution pointsManaging software updates, including planning and implementing software update groups and packages Monitoring the health and performance of the SCCM environment, troubleshooting issues and providing technical support to users Developing and implementing SCCM processes and procedures to ensure the stability and security of the environmentCreating and maintaining SCCM reports, queries, and collections to support reporting and compliance requirements Automating software deployment and distribution using SCCM, including scripting and creating custom packages and tasks sequences Collaborating with other teams and departments, such as IT, operations, and security, to ensure SCCM aligns with business needs Ability to analyze and solve complex problems in a fast-paced environment Excellent communication and interpersonal skills, including the ability to collaborate effectively with cross-functional teams Experience with Ansible for automation and configuration management
Posted 1 week ago
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The domain name system (DNS) job market in India is growing rapidly as more businesses and organizations move online. DNS professionals play a crucial role in managing and maintaining the infrastructure that allows users to access websites and services on the internet. For job seekers looking to enter this field, there are plenty of opportunities available across various industries in India.
These cities are known for their thriving tech industries and are hotspots for companies looking to hire DNS professionals.
The average salary range for DNS professionals in India varies based on experience and location. Entry-level positions typically start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
In the field of DNS, a typical career path may include roles such as Junior DNS Engineer, DNS Administrator, DNS Specialist, and eventually progressing to positions like Senior DNS Architect or DNS Manager. With experience and continuous learning, professionals can move up the ladder to become experts in the field.
In addition to DNS expertise, professionals in this field are often expected to have knowledge of networking fundamentals, cybersecurity, scripting languages like Python, and experience with cloud technologies.
As you explore opportunities in the DNS job market in India, remember to showcase your expertise, continuously upgrade your skills, and prepare thoroughly for interviews. With the right combination of knowledge and experience, you can build a successful career in this dynamic field. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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