YES SECURITIES is looking for Client Relationship Associate to join our dynamic team and embark on a rewarding career journey. This position involves effective communication, problem-solving, and a commitment to ensuring client satisfaction The Client Relationship Associate serves as a primary point of contact between clients and the organization, aiming to foster long-term partnerships Key Responsibilities : Client Engagement : Build and maintain positive relationships with clients by understanding their needs and providing proactive support Serve as the main point of contact for client inquiries, addressing concerns, and ensuring prompt resolution Client Onboarding : Facilitate the onboarding process for new clients, ensuring a smooth transition and understanding of products or services Collaborate with internal teams to gather necessary information and resources for client onboarding Needs Assessment : Conduct needs assessments to understand clients' goals, challenges, and requirements Identify opportunities to upsell or cross-sell products and services that align with client needs Communication : Communicate effectively with clients through various channels, including phone, email, and in-person meetings Provide regular updates on product enhancements, promotions, and relevant industry news Issue Resolution : Address client issues and concerns promptly, working closely with internal teams to find solutions Ensure a high level of client satisfaction by providing timely and effective problem resolution Client Feedback : Gather feedback from clients regarding their experiences and satisfaction with products or services Use feedback to improve processes and enhance the overall client experience Cross-Functional Collaboration : Collaborate with sales, marketing, and product teams to relay client feedback and contribute to continuous improvement Work closely with internal stakeholders to coordinate client-related initiatives Client Retention : Implement strategies to retain existing clients and prevent churn Proactively reach out to clients to understand evolving needs and recommend suitable solutions Documentation : Maintain accurate and up-to-date records of client interactions, communications, and service-related activities Prepare reports on client engagement and satisfaction as needed

Overall, 3 14 years’ Experience in Server Management Administration (Linux). Experience in Server (physical/VM) installation, maintenance & decommissioning. Profound Linux OS operations experience. Knowledge in hypervisor operations (XEN and VMware). To have good knowledge in LVM, DNS, LDAP and IPTables. To have good troubleshooting skills in server down situation. Knowledge in physical server management. Additionally, associate level knowledge in at least one public cloud landscape (AWS, Azure, GCP). Basic knowledge in automation tools and (e.g. chef) and scripting (e.g. bash, Perl) Additionally, knowledge/experience in using GitHub and Jira would be beneficial. Any experience in monitoring with Prometheus on docker setup and/or ELK stack would be beneficial (not mandatory) Any knowledge for central infrastructure services is recommended and highly beneficial (Security Groups/RPM/Rsync/Mail/Active Directory/Chef automation/Nagios/repository management/Monitoring) Able to provide knowledge transfer from certain technology areas towards 2nd level technical support. Roles & Responsibilities: Deliver 3rd level technical support in compliance with customer SLAs. Daily Compute operations (Events/Incidents/SR/CR/RCA .) following ITIL processes Server installation, maintenance, monitoring, decommission and special configurations beyond automated tasks. Storage Operations based on netapp-nfs Package/repository management and OS image maintenance. Patch Management using BladeLogic Automation Server related Monitoring/Alert configuration and rollouts Performance tests and analysis Root Cause Analysis for customer incidents Service/Task documentation, testing, quality management and knowledge transfer. Assist 2nd level technical support in complex tasks.

Location : Dahej Gujarat. Destination : Server Engineer. Cab and Stay facility will be provided by company. Shift : Rotational Shift (24*7 shift) working Day :6days. Job Description : Expertise in Windows Server and VMware server administration. • Strong knowledge of server virtualization technologies, such as VMware or Hyper-V. • In-depth understanding of networking concepts, protocols, and services (TCP/IP, DNS, DHCP, VPN). • Experience with server security practices, including access controls, patch management, and vulnerability assessments. • Solid understanding of storage technologies, RAID configurations, and SAN/NAS solutions. • Experience with server monitoring and management tools, such as Nagios, Zabbix, or SolarWinds. • Strong problem-solving and analytical skills, with the ability to troubleshoot complex server issues. • Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. • Relevant certifications, such as Server Administrator.

You must know Microsoft technologies such as AD, DNS, IIS, FTP, Terminal Server, backup and restore technologies, network technologies, and troubleshooting for O365 admin, AWS, Azure, SharePoint, and Intune.

About the Role We are seeking a skilled SIEM Administrator to manage and optimize different SIEM solutions. The ideal candidate will be responsible for system administration, log integration, troubleshooting, Deployment, Implementation and maintaining security posture for the organization. Key Responsibilities SIEM Administration: Install, configure, maintain, and upgrade SIEM components. (IBM Qradar SIEM, DNIF, Splunk & Securonix). Log Management: Onboard, parse, and normalize logs from various data sources (firewalls, servers, databases, applications, etc.) Custom log source integration and parser development. System Monitoring & Troubleshooting: Ensure SIEM tools are functioning optimally. Monitor & regular health check perform for SIEM tools. troubleshoot system errors and resolve performance issues. Conduct regular performance tuning and capacity planning Perform root cause analysis for system failures & performance issues. Optimize system performance and storage management for SIEM Integration & Automation : Integrate third-party security tools (firewalls, EDR, threat intelligence feeds) with SIEM. Compliance & Audits: Ensure log retention policies comply with regulatory standards. Develop & enforce SIEM access controls & user roles/permissions. Documentation & Training: Document system configurations, SOP’s & troubleshooting documents. Prepare monthly/ weekly reports and PPT, onboarding documentation as per business/ client requirement. Dashboard & Report Development: Create & maintain custom dashboards & reports Optimize searches & reports for performance and efficiency. Other Knowledge Base: Hands on experience with Linux OS & Windows OS Basic to mediator level knowledge in networking skills Should be familiar with Azure, AWS or GCP products Required Skills & Qualifications: B.E/B.Tech degree in computer science, Cybersecurity, or related field (preferred). 1-3 years experience as Soc Admin Strong knowledge of SIEM architecture, log sources, and event correlation. Proficiency in log management, regular expressions, and network security concepts. Experience integrating SIEM with various security tools (firewalls, IDS/IPS, antivirus, etc.). Scripting knowledge (Python, Bash, or PowerShell) is a plus. Training or Certificate on Splunk or IBM Qradar Preferred. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Ability to work independently and in a team. Must Have Skills: Hands-on experience with SIEM tools like IBM QRadar, Splunk, Securonix, LogRhythm, Microsoft Sentinel, DNIF etc. Proficiency in IBM Qradar & Splunk administration Configuring, maintaining, and troubleshooting SIEM solutions. Log source integration, parsing, and normalization. Strong knowledge of TCP/IP, DNS, HTTP, SMTP, FTP, VPNs, proxies, and firewall rules. Familiarity with Linux and Windows system administration.

Dar Al-Handasah (Shair and Partners) is a renowned multidisciplinary consultancy firm specializing in Architecture, Engineering, Planning, and Environmental Design. With a legacy of over 60 years, we have a global presence and a commitment to delivering innovative and sustainable solutions to our clients' most complex challenges. Our diverse team of professionals collaborates across disciplines to create iconic projects that shape cities and improve lives. Event - We have a Virtual Recruitment Drive for Bengaluru & Pune location for the below positions: Telecommunication Design Engineer Event Date: - 21 June 2025 Platform: - Microsoft Teams You can also drop your CV aditi.toshniwal@dar.com & zuhaibulla.s@dar.com Position responsibilities: We are seeking a highly motivated Telecommunication Designer to join our dynamic team in Bangalore & Pune. As a Telecommunication Designer at Dar, you will play a pivotal role in designing prestige projects and will coordinate/work closely with Architects, Engineers, and other stakeholders to optimize the project design and resolving design technical issues. As telecommunication design engineer, you will design various types of facilities including commercial, institutional, industrial, residential, office buildings and similar facilities, in addition to infrastructure projects. Design activities include the preparation of reliable telecommunication designs and Tender/Construction Drawings and Documents/Specification for the following system: Data Network System (DNS) Local Area Network (LAN) Wireless Data Network (WDN) Structured Cabling Network (SCN) Voice Communication Systems IP Telephones Electronic Visual Information System (IP Television) Fire Alarm System (FAS) Public Address System (PAS) Intercom system Master Clock System (MCS) Video surveillance system Access control system Additionally, electrical designer should collaborate with project teams to develop parametric models and computational workflows using scripting languages as Grasshopper/Rhino, Dynamo/Revit, Python, or similar tools to automate repetitive tasks, streamline workflows, and facilitate design iteration. Qualifications: Bachelor or Master’s degree in telecommunication or Electronics Engineering. Proven experience as telecommunication designer (5-15 years). Strong understanding of design principles, construction techniques, and building systems. Excellent communication, collaboration, and problem-solving skills. Creative thinking and a passion for pushing the boundaries of design through computational innovation. Knowledge about scripting languages such as Grasshopper/Rhino, Dynamo/Revit, Python, or similar tools to automate repetitive tasks, streamline workflows, and facilitate design iteration Proven experience in computational design, parametric modeling, and scripting languages is desirable but not Mandatory. Knowledge of Design Software like AUTOCAD, REVITetc. Equal Opportunity Statement: While we carefully review all applications, only candidates meeting the specified requirements will be contacted for further consideration. We appreciate your understanding and thank all applicants for their interest.

Description Job Purpose: Introduction of Asian Paints Admixtures in tendering process through Government, Semi Government & Private organizations Business Responsibility Areas: 1 Strategic Execution • Making specific Govt sub segment plan basis on the potential of these sub segments and strategies to deliver them • Building relationships with the top decision makers in the Govt/Infra/CCC companies/ RMC/ Builder Segment • Working closely with the Internal specification team to ensure delivery of the Specification plans for Admixtures Develop sales growth of Admixture segment and prepare strategy for expansion • Introduction of products in tendering process through Government, Semi Government & Private organizations • Analysis of Tendering process with competitors study with respect to price, packing, formulations etc • Preparation & Filing of Tender documents • Generating repeat sales once Rate Contract is Sanctioned Handling complete business cycle of sales though Tendering process • Development of sales through different institutional channel such with respected authorities for successful bidding process 2 Support Annual business planning 3 Customer Satisfaction Management: Assessment of Customer satisfaction and assess new collaboration for value addition Closely work with: 1 Internal : a Specifications Team b Govt Teams c Admix sales and technical teams d Marketing & Technology teams 2 External : a Civil Construction Companies End Customers for Govt/Infra projects b Channel Partners like Distributors/ Consultants/ RMC/ Builders Quality Team Education: BE/BTech - Civil/Chemical Work Experience: Candidates having more than 8 years of experience in Admixtures/Construction Chemicals segment

Title Medpace is looking for a System Engineer to add to their growing Infrastructure Enterprise Applications Team! This team is responsible for administering systems that house enterprise applications utilized globally and implementation of applications / programs supporting the company infrastructure business processes and operations. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities Traditional Windows Server administration Design/Implement system solutions for Vendors, Developers, and Users to help deliver enterprise applications. Ensure the highest level of system and infrastructure availability Evaluate existing systems and provide technical direction to IT support staff Coordinate effort with IT Security team to resolve security related vulnerabilities Manage and monitor systems and infrastructure for the organization to be in line with company requirements. Plans and implements system automation when available for better efficiency Utilize Load-balancers for both Web Servers and Applications PKI Certificate Management Manage a Citrix environment for Desktop/Application Delivery Use an IT Service Management System (ServiceNow) to manage and document day to day work and keep track of projects. Qualifications Bachelor's degree in Information Systems or a related field; 2+ years of experience in Windows Server Administration Windows Server OS Remote Desktop Services/Remote App Group Policy Active Directory File Server, Shares/NTFS Permissioning 1+ years of experience in Web Hosting Administration DNS Load Balancers IIS Apache SSL/TLS Certificate Management Desire to learn and grow, with a solid foundation of experience Problem-solving and analytical skills Aptitude to manage many different servers, applications, and priorities effectively; and Ability to communicate effectively with peers, end users, and management People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

Working Timings: Ready to work as per eastern shift timings, (5:30 PM to 2:30 AM IST) Work from office - Hyderabad location.(Hybrid) Responsibilities Manage large amounts of incoming emails regarding software support Interact with customers, partners, and internal teams to provide advice and assistance and achieve customer satisfaction. Logically deduce root cause and find workarounds and solutions to issues Identify, analyze, and document product bugs and fixes relating to the Product functionality, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficiency, and Quality metrics Prioritize and resolve issues of the highest technical and business severity Handle customer complaints and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers Keep accurate records of customer interactions by documenting them in Salesforce Communicate with Product Management and Development Teams in JIRA Qualifications/ Technical : Previous technical support /Product Support experience. High proficiency in Microsoft Word, Excel, and PowerPoint Candidate should have skills/knowledge on SQL (exMS SQL Server, MySQL, Postgre SQL), General experience in **Data Analytics** (e.g., Data Visualization, BI tools, Data Cubes) Ability to understand and troubleshoot complex systems Ability to extract meaningful information from Customer communications to understand customer intent and identify the customer’s technical issue. Basic Networking knowledge (TCP/IP, DNS, SSL etc.) Understanding of Windows client and server environments Nice to have: Previous experience working with Salesforce. Previous experience working with JIRA. Basic technical SQL knowledge. Basic Oracle and/or SAP knowledge. Experience with software installations, network operations, and software support Knowledge of SQL Server (i.e. able to do admin tasks such as backup/restore, understanding SQL/triggers/stored procedures etc.). Understanding and experience with Microsoft IIS. Understanding and experience with SQL Server Analysis Services Windows general troubleshooting – understanding Event Viewer logs, Windows Installer errors and logs, using the Registry Editor etc. Communication skills: Ability to communicate correctly and clearly with both internal team members and external customers. Native or equivalent English proficiency Excellent written communication skills. Valued Traits: Highly motivated and driven to perform at the highest level. Natural curiosity and willingness to learn and understand issues Shows pride in producing quality deliverables. Always being punctual and professional internally and with customers. Qualifications Education : Bachelor’s Degree (CSE, IT) or MCA Additional Information ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . ** insightsoftware About UsHear From Our Team - InsightSoftware (wistia.com) Background checks are required for employment with insightsoftware, where permitted by country, state/province.

Title : Network-Data Center-Datacenter Management-Systems Integration Senior Specialist Req ID: 311117 We are currently seeking a Network-Data Center-Datacenter Management-Systems Integration Senior Specialist to join our team in Bangalore, Karntaka (IN-KA), India (IN). VMware, NSX and Windows Support VMware Environment Build and Design Providing support during build and run phases of project. Administer and manage the VMware infrastructure (5.x, 6.x, 7.x ,8.x) including vCenter, ESXi hosts, and virtual machines. Experience in the installation, configuration, and administration of components in a large VMware environment cantered around best practices, to include vCenter, VMware Update Manager, vRealize Operations Manager and vCenter Site Recovery Manager Experience in upgrading ESXi hosts and VM guests using VMware Update Manager. Perform regular maintenance and upgrades of VMware and Microsoft systems. Experience in VM template design and leveraging vCenter Operations Manager to right size, virtual servers. Good knowledge on backup and recovery and server patching process for VMware Cross Domain resource access. Implement and manage security measures to protect VMware and Microsoft systems. Design, deploy, and troubleshoot Microsoft Windows Servers and Active Directory environments. Monitor system performance and resolve any issues or outages. Create and maintain technical documentation and standard operating procedures. Collaborate with the IT team to integrate VMware and Microsoft technologies with other systems. Stay up to date with the latest VMware and Microsoft technology trends and best practices. Network VirtualizationDesign and manage virtual networks, including logical switching, routing, and firewalling, leveraging VMware NSX-T technology. Security ExpertiseImplement and maintain network security policies and protocols within NSX-T to protect against threats and vulnerabilities. Experience in configuring ESXI Node with NSX-T. Troubleshooting failures while configuring NSX-T on ESXI. Troubleshooting and OptimizationTroubleshoot network issues, identify performance bottlenecks, and optimize NSX-T deployments to maximize efficiency. Proactively identify and Standardize Client environment by setting up standards on OS drives, Memory & CPU by creating a micro plan and implementing them by following complete change process. Install, configure, tune, maintain, and monitor Windows 2003/2008/2012/2019 /2022 Enterprise server. High-level trouble shooting skill required on OS related issues, which include memory dump analysis skills and performance tuning. In-depth knowledge and experience on server security hardening with includes patching, antivirus. Good knowledge on Microsoft clustering and NLB services. Good control on windows command line tools and power shell/VB scripting. Working experience on Windows infrastructure services like FTP, Telnet, DNS and DHCP etc" Good knowledge on Microsoft licensing for Servers, Terminal services etc" Proficient on Microsoft (MS) Clustering issues. IIS administration and Certificate management. Provide Windows server administration within an Active Directory environment. Use monitoring tools to oversee multiple Wintel systems operating within a defined support operation area. Analyse, log, track, and resolve complex issues pertaining to networking connectivity issues, printers, Windows servers, and applications. Infrastructure knowledge of ticketing tool any demonstrate good communication negotiation analytical problem-solving skills. Basic working knowledge of scripting good knowledge of change management processes and ticketing applications Reasonable knowledge of current hardware and software technologies and its uses Task oriented self-initiated and objective driven Good and fluent Communication Skills

Req ID: 308592 We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karntaka (IN-KA), India (IN). At NTT DATA, we know that anything is possible with the right people on board . Our employees' quality, integrity, and commitment are critical factors in our company"™s growth, market presence, and ability to help our clients stay ahead of the competition. By hiring the best people and helping them grow professionally and personally, we ensure a bright future for NTT DATA and those who work here. NTT DATA, Inc. currently seeks a "Help Desk Associate " to join our team in "Bangalore". General Duties and Responsibilities: In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. Record, Update, and Escalate Support issues to the next level promptly. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration, and maintenance. Engage in discovering new IT business tools to support our business users and our internal IT Team. Seek, Suggest, Evaluate, and implement process and technology improvements. Willing to learn grow in other IT Business areas for this role include: Excellent English written and verbal communication skills. Exceptional customer service skills. Great Team player Excellent communication skills, comfortable working with various stakeholders Strong troubleshooting skills, bug-finding, and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) Preferences: - Optional (nice-to-haves) For e Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and Do ITIL foundation certified "“ Flexible "“ Willing to work in a Rotational 24*7 Required schedule availability for this position is Monday-Friday (07:00 AM to 05:00 PM EST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on a weekend basis business requirements.

Req ID: 324406 We are currently seeking a Systems Integration Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position Summary: Performs IT functions such as design, analysis, evaluation, testing, installation, acquisition, modification and support of operating systems, database, or software. Plans, conducts, and directs the analysis of business problems to be solved with troubleshooting and automated systems. This position operates with minimal direction and requires a professional who can take ownership over their work. This position is in support of the Core Services team in Corporate IT at Enlyte. Core Services includes the management of Active Directory, Microsoft Azure, Exchange O365, DNS, Microsoft Teams, SharePoint, OneDrive, and Identity and Access Management for corporate colleagues and contractors. Must Have skills 1) Must have experience on Windows Active Directory 2) Must have work experience on collpasing domains 3) Must have experience of scheduled/ regular maintainence and Patching 4) Must have exposure AD auditing 5) Work Epxerience with SSSD integration skills 6) Progressive experience with MS Windows uptill Windows 2019, 2022 exposure preferred 7) Migration of AD from OnPrem to Cloud (Azure/ AWS) 8) Work Experience with ADMT tool and good to have with Quest Migration tool Required Experience: 5-8 years of experience with Active Directory administration 5-8 years of experience with Domain Name Service (DNS), including zone management 5-8 years of experience with Windows PowerShell, with ability to develop scripts as needed 5-8 years of experience with Microsoft Azure AD (now Entra ID) 5-8 years of experience with Microsoft Exchange and Exchange O365 5-8 years of experience with Mergers & Acquisitions involving Active Directory and Azure 5-8 years of experience working in GxP or other regulated environments 5-8 years of experience with documentation for systems management 1-3 years of experience with SharePoint for O365, Teams, and OneDrive administration 1-3 years of experience with Identity and Access Management, and Identity Governance 1-3 years of experience with Amazon Web Services (AWS) IAM a plus Required Education: Associates Degree in Computer Science or equivalent. Bachelor"™s degree a plus. Associated certificates in the above technologies a plus Primary: Windows Server 2008 - 2022 (10 years) Active Directory (10 years) DNS (6 years+) Linux Server (4 years+) PowerShell (2 years+) Microsoft Azure (2 years+) ADMT (2 years+) Good To have skills Quest Migration Tools AWS Cloud Route 53 Crowdstrike Netwrix

Req ID: 327041 We are currently seeking a Cloud VDI and Cloud Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Key Responsibilities "“ Cloud VDI Support "“ Proactively monitor VDI performance, capacity, and availability "“ Respond to alerts, incidents, and service requests within defined SLAs "“ Triage and resolve technical issues, escalating as needed "“ Diagnose and resolve VDI-related issues (e.g., login failures, session disconnects, slow performance) "“ Perform root cause analysis to identify long-term solutions "“ Work closely with vendors and internal teams to escalate complex issues "“ Execute routine maintenance tasks such as software updates, system patching, and version upgrades "“ Maintain and optimize virtualization solutions (e.g., Citrix, VMware Horizon, Microsoft Remote Desktop) "“ Document technical procedures, troubleshooting steps, and solutions in a knowledge base "“ Produce regular status reports and incident summaries for management and stakeholders "“ Collaborate in creating and maintaining technical documentation for infrastructure changes "“ Partner with various teams (Network, Storage, Security) to ensure system reliability and security compliance "“ Provide clear communication to stakeholders about system changes, incidents, and resolutions "“ Assist in planning for capacity, scalability, and enhancements to meet business requirements Qualifications and Skills: "“ Bachelor"™s degree in Computer Science, Information Technology, or a related field preferred "“ 7+ years of experience in an IT support role, with at least 5"“7 years of experience in VDI administration or support "“ Hands-on experience with Cloud VDI, Microsoft Remote Desktop Services "“ Strong grasp of virtualization technologies (e.g., VMware vSphere, Microsoft Hyper-V) "“ Familiarity with network, storage, and server hardware concepts that affect VDI performance "“ Excellent troubleshooting abilities and a methodical approach to problem-solving "“ Strong communication skills to interact with technical and non-technical stakeholders "“ Ability to work effectively under pressure in a fast-paced, 24x7 support environment "“ Customer-oriented mindset with a commitment to delivering high-quality service "¢ Additional : "“ Willingness to work in rotating shifts or on-call schedules, including nights, weekends, and holidays "“ Ability to obtain and maintain relevant certifications (e.g., Citrix Certified Associate "“ Virtualization, VMware Certified Professional) is a plus

Req ID: 326448 We are currently seeking a C

Req ID: 309521 We are currently seeking a Helpdesk Associate - ITIL to join our team in Bengaluru, Karntaka (IN-KA), India (IN). In these roles you will be responsible for Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users "¢ Work with our internal IT Teams on system testing, integration and maintenance. "¢ Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and Technology improvements. "¢ Willing to learn & grow in other IT Business areas for this role include Excellent English written and verbal communication skills. "¢ Exceptional customer service skills. "¢ Great Team player "¢ Great communication skills, comfortable working with various stakeholders "¢ Strong troubleshooting skills, bug finding, and resolution "¢ Ability to work independently within a diverse global team "¢ IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment) In addition, preferable skills and behaviors include"¢ Knowledge in First Level Support for Business applications as Oracle, Workday, BI, Agile, etc. "¢ Knowledge in Desktop Support "¢ Familiar with ITIL Concepts and Processes. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS Power point etc.

Req ID: 326934 We are currently seeking a Linux/UNIX/AIX Lead Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Preferred Experience "¢ Thorough technical knowledge of Linux/UNIX/AIX platforms (Ubuntu, RHEL/SuSE). Must be able to demonstrate deep technical troubleshooting and problem-solving skills. Expertise in UNIX heterogeneous platform environments, including Clustering, Backup operations, Patching and Activation, Technical skills in Network components are preferred (DNS, DHCP, TCP). Good fundamentals and technical hands-on experience in Linux/UNIX/AIX troubleshooting. Willingness to develop strong competencies in Linux/UNIX/AIX platform support. Knowledge of Shell scripting / Python/Ansible will be a plus. Excellent understanding of ITSM\ITIL processes and certification will be added advantage. Good communication, team building, and interpersonal skill are mandatory. Knowledge and experience in Migration methodologies and Migration tools like Double Take and other related industry-wide deployment/migration tools. Knowledge in Linux VHS V2V - Vmotion and Solaris Zones migration from SHS to SHS is preferred, Solid understanding of cloud computing, networking, and storage principles with a focus on AWS. Azure experience is a plus. "¢ Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. "¢ Shell scripting and automation experience is a plus. "¢ Fundamental understanding of emerging technologies, including Containers and PaaS solutions "¢ Able to work on On-Call rotations "¢ Able to work independently in a project scenario. "¢ Experience handling P1/P2 calls and escalations "¢ Able to write quality KB articles, Problem Management articles, and SOPs/Run-books "¢ Passion for delivering timely and outstanding customer service "¢ Able to Help L1 staff in support "¢ Great written and oral communication skills with internal and external customers Basic Qualifications 7+ years of overall operational experience 3+ years of AWS/Azure experience 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model Preferred Certifications AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications Azure Administrator Associate/Solution Architect Certifications GCP Cloud Engineer

Req ID: 326932 We are currently seeking a Linux/UNIX Lead Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Preferred Experience "¢ Thorough technical knowledge of Linux/UNIX/AIX platforms (Ubuntu, RHEL/SuSE). Must be able to demonstrate deep technical troubleshooting and problem-solving skills. Expertise in UNIX heterogeneous platform environments, including Clustering, Backup operations, Patching and Activation, Technical skills in Network components are preferred (DNS, DHCP, TCP). Good fundamentals and technical hands-on experience in Linux/UNIX/AIX troubleshooting. Willingness to develop strong competencies in Linux/UNIX/AIX platform support. Knowledge of Shell scripting / Python/Ansible will be a plus. Excellent understanding of ITSM\ITIL processes and certification will be added advantage. Good communication, team building, and interpersonal skill are mandatory. Knowledge and experience in Migration methodologies and Migration tools like Double Take and other related industry-wide deployment/migration tools. Knowledge in Linux VHS V2V - Vmotion and Solaris Zones migration from SHS to SHS is preferred, Solid understanding of cloud computing, networking, and storage principles with a focus on AWS. Azure experience is a plus. "¢ Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. "¢ Shell scripting and automation experience is a plus. "¢ Fundamental understanding of emerging technologies, including Containers and PaaS solutions "¢ Able to work on On-Call rotations "¢ Able to work independently in a project scenario. "¢ Experience handling P1/P2 calls and escalations "¢ Able to write quality KB articles, Problem Management articles, and SOPs/Run-books "¢ Passion for delivering timely and outstanding customer service "¢ Able to Help L1 staff in support "¢ Great written and oral communication skills with internal and external customers Basic Qualifications 7+ years of overall operational experience 3+ years of AWS/Azure experience 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model Preferred Certifications AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications Azure Administrator Associate/Solution Architect Certifications GCP Cloud Engineer

Req ID: 322933 We are currently seeking a Windows Admin to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Key Responsibilities Provide guidance and direction in area of infrastructure technology specialization to support platforms and sectors Apply the discipline of engineering to deliver critical platform application support and optimize platform/sector functionality Fully understand, support, and define platform and areas supported to minimize risks and impact to customers, Review issues and escalations, as well as resolve production problems, ensuring that status and technical matters are reported to management in a timely manner Utilize skillset to provide support, troubleshooting and performance-tuning within technical domain Support the creation and implementation of system improvements that will improve performance of application and reliability while maintaining controls Core Role Competencies Technical Knowledge: Applies in-depth/comprehensive knowledge of specialty area (s)/subject domain to assume responsibility for large, complex system(s) / initiatives. Team Collaboration: Experienced in collaborating with a diverse team to accomplish a difficult task and/or handle a high-stakes business issue/s. Establishes organization support for team (positive relationships with leaders, sponsors, and partners) Risk Management: Examines and defines factors that could adversely affect task completion, delivery, or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection, and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements. Processes/Procedures: Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, adjusting, or recommending reengineering improvements. Managing Innovation Identifies assumptions and sees alternative ways to view or define problems. Is not constrained by thoughts or approaches of others. Views situations from multiple perspectives; brainstorms multiple approaches and solutions and can take a creative idea and put it into practice. Effective Communication Leads communications on major change / initiative. Evidence of careful planning of the strategic messages, writing of presentation/report, consideration of challenging messages that need to be conveyed, and execution of that plan to achieve desired outcome. Keeps audience engaged and frames message in line with audience experience, background, and expectation. Skills / Experience Levels Candidate should have multiple years of experience in your area of infrastructure technology specialization to support Applications hosted on Windows. Strong communication skills with the ability to articulate clearly in high stress situations Work independently and are self-directed to work with application teams. 5+ years of experience and have skills and proficiency with Windows server. Application knowledge on MS Office Tools, including SharePoint, Teams, Excel, etc. At least the last 3 releases of Windows Server. TCP/IP, Routing Principles, Firewall Rules, DNS, troubleshooting packet loss/latency issues. Active Directory, SRV Records, and Windows Authentication Process MS Vital Signs, System Performance Counters, and analyzing resource exhaustion PowerShell and the ability to create scripts or execute commands remotely against one or more servers. Windows Clusters and high availability solutions Remote Storage (SAN, NAS, MPIO, SCALEIO, Veritas Volume Manager) HP Hardware, Driver/Firmware Updates, Diagnostics VMWare or other virtualization platforms ServiceNow or similar service management system. JIRA or similar project management platform.

Req ID: 324876 We are currently seeking a Senior Platform Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Once You Are Here, You Will: "‹ Quickly be steeped in a suite of custom accelerators which include:"‹ Continuously tested & delivered Infrastructure, Pipeline, and Policy as Code"‹ Extensible automation & dependency management code frameworks"‹ Development of event driven functions, APIs, backend services, Command Language Interfaces, and Self-Service Developer Portals."‹ We eat our own dog food; all your work will be covered with unit, security, governance, and functional testing utilizing appropriate frameworks."‹ Armed with these accelerators you will be among the first on the ground to customize and deploy the delivery platform that will enable the application developers that follow us to rapidly create, demonstrate, and deliver value sprint over sprint for much of the Global Fortune 500."‹ Basic Qualifications 1+ years coding in either Python, Typescript, or Golang 1+ years scripting experience in bash or powershell 4+ years of networking experience (security, DNS, VPN, Cloud, load balancing) 4+ years of systems administration experience with at least one operating system (Linux or Windows) 1+ years of experience with one of the following public cloud platforms (AWS, Azure, or GCP) DevOps Role Responsibilities Core Competencies Infrastructure as Code (IaC) Expertise Proficient in creating and managing infrastructure through code using Terraform. Develop and maintain scripts for deploying and configuring resources consistently across various environments. Containerization and Orchestration Implementation and management of Kubernetes clusters for orchestrating containerized applications and Docker. Familiarity with Azure Kubernetes Service (AKS) for scalable application deployment and Azure Container Registry(ACR) to handle Docker images for the services. Azure Services Proficiency Utilize Azure services, including Azure Container Registry (ACR), PostgreSQL Database, and Application Configuration for comprehensive application solutions. Experience in integrating Azure DevOps (ADO) for streamlined development processes. CI/CD Automation Set up and manage automated workflows for branch creation and continuous integration/continuous deployment (CI/CD) using Azure Pipelines. Ensure secure service and application deployments through best practices in automation. Application Onboarding Design and automate the onboarding process for applications, ensuring compliance with organizational standards. Collaborate with developers to facilitate smooth transitions of applications into production environments. Database Deployment Automation Architect and implement solutions for automated database deployments, ensuring data integrity and consistency. Monitoring and Reporting Automation Develop automated scripts and tools for real-time reporting and monitoring of applications to ensure performance and availability. Self-Service Capability Development Build self-service solutions that empower teams to manage their workflows while ensuring compliance with governance policies. Cloud Technology Expertise Lead the onboarding of applications and services in cloud environments, specializing in one of the followingGoogle Cloud Platform (GCP), Azure, or AWS. Release Engineering Leadership Oversee and lead release engineering activities, ensuring that code releases are delivered smoothly and efficiently. Enterprise Program Leadership

Req ID: 326884 We are currently seeking a L1 Technician to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Preferred Experience Level 1 Technical knowledge of Windows/Linux platforms. Backup operations, Patching and Activation, Technical knowledge in Network components (DNS, DHCP, TCP). Willingness to develop strong competencies Operating System platform support. Knowledge of Powershell/Shell scripting / Python/Ansible will be a plus. Understanding of ITSM\ITIL processes and certification will be added advantage. Good communication. Understanding of cloud computing, basic networking, and storage principles. Azure experience is a plus. Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. Powershell/Shell scripting and automation experience is a plus. Passion for delivering timely and outstanding customer service Written and oral communication skills with internal and external customers Basic Qualifications "¢ 3+ years of overall operational experience "¢ 3+ years of OS/Cloud experience "¢ 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model

Req ID: 314937 We are currently seeking a Systems Integration Senior Analyst to join our team in Hyderabad, Andhra Pradesh (IN-AP), India (IN). Your Role As a member of the Security Technology Operations (STO) team , the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on Solarwinds, NDR (Gigamon and Extrahop) Flexera and SAS (Safeguard Authentication Services formally known as QAS). The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives. Key Responsibilities Excellent incident and request handling Help attain and then maintain SLAs and KPIs Ensure system/application alerts are acknowledged and actioned Escalate issues to STO management and leadership as needed Support patching, upgrades, and configuration changes Assist in managing high-priority incidents and requests related to file transfers Ensure compliance with audit controls and evidence requirements Experience Basic understanding of networking concepts and protocols, including TCP/IP, DNS and firewalls Windows and Linux basic admin Level 1 1-3 years of experience in a security operations role Confidence in troubleshooting Good communication skills

Senior Cloud Engineer "¢ Engineering, automating, and orchestrating system provisioning and maintenance processes using modern cloud tools and technologies "¢ Designing and building technical solutions on Cloud "¢ Planning, designing and developing cloud-based solutions "¢ Understanding the needs for new initiatives to build scalable, distributed and high-performance computing cloud-based platform solutions on AWS, Google, and Azure or other cloud platforms "¢ Collaborating with solutions architects "¢ Managing cloud environments in accordance with NTT DATA"™s security guidelines "¢ Deploying and debugging Cloud initiatives as needed in accordance with best practices throughout the development lifecycle "¢ Performing system administration tasks including configuration, systems monitoring, troubleshooting, and support while innovating to automate as much as possible "¢ Installing configuring, maintaining, and supporting applications and servers in public cloud environments "¢ Performing operating system and software application installation, patching, and upgrades "¢ Educating teams on the implementation of new cloud-based initiatives, providing associated training as required "¢ Troubleshooting and resolving issues reported by monitoring systems and submitted through the ticketing system of fully documented issues, actions taken, and steps for resolution "¢ Performing other tasks as defined, planned, and approved by leadership

Req ID: 327365 We are currently seeking a Linux/UNIX Lead Engineer to join our team in Hyderabad, Telangana (IN-TG), India (IN). Preferred Experience "¢ Thorough technical knowledge of Linux/UNIX/AIX platforms (Ubuntu, RHEL/SuSE). Must be able to demonstrate deep technical troubleshooting and problem-solving skills. Expertise in UNIX heterogeneous platform environments, including Clustering, Backup operations, Patching and Activation, Technical skills in Network components are preferred (DNS, DHCP, TCP). Good fundamentals and technical hands-on experience in Linux/UNIX/AIX troubleshooting. Willingness to develop strong competencies in Linux/UNIX platform support. Knowledge of Shell scripting / Python/Ansible will be a plus. Excellent understanding of ITSM\ITIL processes and certification will be added advantage. Good communication, team building, and interpersonal skill are mandatory. Knowledge and experience in Migration methodologies and Migration tools like Double Take and other related industry-wide deployment/migration tools. Knowledge in Linux VHS V2V - Vmotion and Solaris Zones migration from SHS to SHS is preferred, Solid understanding of cloud computing, networking, and storage principles with a focus on AWS. Azure experience is a plus. "¢ Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. "¢ Shell scripting and automation experience is a plus. "¢ Fundamental understanding of emerging technologies, including Containers and PaaS solutions "¢ Able to work on On-Call rotations "¢ Able to work independently in a project scenario. "¢ Experience handling P1/P2 calls and escalations "¢ Able to write quality KB articles, Problem Management articles, and SOPs/Runbooks "¢ Passion for delivering timely and outstanding customer service "¢ Able to Help L1/L2 staff in support "¢ Great written and oral communication skills with internal and external customers Basic Qualifications "¢ 12+ years of overall operational experience "¢ 5+ years of experience working in a diverse cloud support environment in a 24*7 production support model "¢ 2+ years Scripting/APIs experience Preferred Certifications Red Hat System Administration AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications Azure Administrator Associate/Solution Architect Certifications GCP Cloud Enginee

Hi, We are hiring for the Leading ITES Company for L1 Network Support profile. Overview This Network Support role focuses on troubleshooting and resolving network and system issues for clients. Key tasks include configuring network services (DNS, DHCP), managing network security (firewalls, threat removal), and handling daily service requests and tickets. The position requires strong communication skills, analytical thinking, and a solid grasp of networking fundamentals. Key Skills: Any Graduate can Apply Minimum 1 year Experience in Networking Support CCNA Certificate would be added advantage To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 236 Job Description: Any Graduate can Apply Minimum 1 year Experience in Networking Support Fundamentals of computer OS, Networking Excellent communication skills Maintain basic knowledge of client products and/or services Strong computer navigation skills and PC Knowledge Logical & analytical thinking System Restore & Boot Options Use Microsoft office Suit( Word/Excel/Outlook/power point/ ) Windows Tools i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon, MSConfig, Sysinternals, ProcMon Acknowledge issues mails and reverting on time. Responsible to handle daily service request & daily issue from client. Responsible for solving ticket by using ticketing tool. Monitor all alerts in applications. System Restore & Windows Services Installing and Configuring DNS, DHCP and Active directory, IIS. Troubleshooting for Application and device Control Policy, Firewall policy and IPS on Network. Assist our clients in managing network security and best practices. Hands on experience in threat removal, client - firewall configuration. Handling threat outbreaks and OS, Application vulnerability patch management. Involved in configuration and troubleshooting of Routers, Access points, Bridges and Switches like Ping, Telnet, TraceRT CCNA Certificate would be added advantage Network: OSI Layers DHCP, DNS Port forwarding NAT Modem & router IP Addressing, Configuration Different types networking devices i.e. Switches & Routers Ping, Telnet, TraceRT

Req ID: 324412 We are currently seeking a Systems Integration Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position Summary: Performs IT functions such as design, analysis, evaluation, testing, installation, acquisition, modification and support of operating systems, database, or software. Plans, conducts, and directs the analysis of business problems to be solved with troubleshooting and automated systems. This position operates with minimal direction and requires a professional who can take ownership over their work. This position is in support of the Core Services team in Corporate IT at Enlyte. Core Services includes the management of Active Directory, Microsoft Azure, Exchange O365, DNS, Microsoft Teams, SharePoint, OneDrive, and Identity and Access Management for corporate colleagues and contractors. Must Have skills 1) Must have experience on Windows Active Directory 2) Must have work experience on collpasing domains 3) Must have experience of scheduled/ regular maintainence and Patching 4) Must have exposure AD auditing 5) Work Epxerience with SSSD integration skills 6) Progressive experience with MS Windows uptill Windows 2019, 2022 exposure preferred 7) Migration of AD from OnPrem to Cloud (Azure/ AWS) 8) Work Experience with ADMT tool and good to have with Quest Migration tool Required Experience: 5-8 years of experience with Active Directory administration 5-8 years of experience with Domain Name Service (DNS), including zone management 5-8 years of experience with Windows PowerShell, with ability to develop scripts as needed 5-8 years of experience with Microsoft Azure AD (now Entra ID) 5-8 years of experience with Microsoft Exchange and Exchange O365 5-8 years of experience with Mergers & Acquisitions involving Active Directory and Azure 5-8 years of experience working in GxP or other regulated environments 5-8 years of experience with documentation for systems management 1-3 years of experience with SharePoint for O365, Teams, and OneDrive administration 1-3 years of experience with Identity and Access Management, and Identity Governance 1-3 years of experience with Amazon Web Services (AWS) IAM a plus Required Education: Associates Degree in Computer Science or equivalent. Bachelor"™s degree a plus. Associated certificates in the above technologies a plus Primary: Windows Server 2008 - 2022 (10 years) Active Directory (10 years) DNS (6 years+) Linux Server (4 years+) PowerShell (2 years+) Microsoft Azure (2 years+) ADMT (2 years+) Good To have skills Quest Migration Tools AWS Cloud Route 53 Crowdstrike Netwrix