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8.0 - 13.0 years

7 - 11 Lacs

Pune

Work from Office

DDIL3 Engineer. Roles& Responsibilities: Servesas primary support lead of DDI operations by managing customer devices andend-to-end services. Responsible for maintaining the committed customer SLAs& network uptime. Provide Level-3 technicalsupport for all migration activities and queries form L2 engineers. Need to take endto end ownership DDI related issues/queries and provide resolutions. Manage theperformance of the overall DDI network and its elements and fixes issues. Performs migration activities. Recommendssystems improvements to overall network to maintenance impacts. Performspreventative and routine maintenance activities. Maintains network performanceby performing network analysis, and performance tuning; troubleshooting networkproblems; escalating problems to vendor. Workwith vendors and internal support teams to update, maintain, and patch allnetwork infrastructure. Create and maintain design documents Implement DDI deployments and upgrades/migrations Test all new releases within the account andensure that all EWOs and Test Cases are complete Define and maintain infrastructureconfigurations Work with account teams and/or clients todetermine how to apply new DDI service offerings to meet business needs andrequirements Ensure data integrity of production, backup,and DRA Enterprise database Review and perform basic trending analyses underthis area of responsibility. Responsible for any incidents and all rootcause and corrective action for the account Peer review architecture and engineeringdocuments Provide 24-hour on-callsupport for TCP/IP, DNS, and DHCP issue escalations. KeyCompetencies & Skills: Strong fundamental and in depth hands on experience with DNS and Enterprise alliances like Infoblox, Nokia Vital QIP, Efficient IP and Bind Providing basic & advanced DNS administrative services utilizing the Infoblox , Nokia VitalQIP GUI etc. Very good working knowledge on IP segmenting of subnets. IPV4/IPV6 structure. Linux/ UNIX skills Enacting object policies and profiles. Managing servers, networks, subnets, and objects DNS/DHCP pushes as well as Stop/Clean/Start. Use of basic Cisco network engineer skills for accessing switches and routers. Network trouble shooting tasks and incident management stemming from project implementations. Working with other IT staff and vendor representatives on projects, installations, moves, changes, troubleshooting, documentation and servicing. Understand customer requirement & design a solution & then implement the same. Good knowledge of all LAN switching technologies eg Spanning Tree, VLAN management and VTP concepts etc. Working knowledge of firewalls. Experience on configuring of Infoblox, VitalQIP and Efficient IP appliances for DNS and DHCP services Good to have relevant LAN/WAN certifications Education & Qualifications: EngineeringGraduate Special Condition: Candidate should beopen to work in flexible shifts.

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2.0 - 4.0 years

2 - 6 Lacs

Thane

Work from Office

Organisation : Novamesh Ltd (TATA Commununications Ltd) Position : L1, Location Belapur, Customerlocation Shift : 9x5 Job Summary: We are seeking a well-rounded Security SolutionsSpecialist with hands-on experience in deploying, configuring, and managingsecurity platforms including EfficientIP (DNS, DHCP, IPAM), PicusSecurity (Breach and Attack Simulation), Varonis (Data Security& Governance), and ColorTokens (Microsegmentation & Zero Trust).The candidate will play a key role in optimizing the security posture of theorganization through proactive technology implementation, tuning, andcontinuous improvement. Key Responsibilities: EfficientIP (DNS Security & DDI Management): Configure and manage DDI (DNS, DHCP, IPAM) solutions using EfficientIP. Implement DNS threat protection, DNS tunneling detection, and response actions. Integrate EfficientIP with SIEM/SOC platforms for alerting and incident enrichment. Picus Security (Breach and Attack Simulation - BAS): Operate and tune the Picus BAS platform to continuously validate security controls. Conduct attack simulations mapped to MITRE ATT&CK to identify gaps in defenses. Collaborate with red/blue teams to interpret simulation outcomes and drive improvements. Varonis (Data Security and Insider Threat): Deploy and maintain Varonis to monitor access to critical data repositories (file shares, SharePoint, OneDrive, etc.). Investigate anomalous file activity, permissions misuse, and potential data exfiltration attempts. Support data classification, audit, and compliance initiatives (e.g., GDPR, HIPAA, PCI). ColorTokens (Microsegmentation & Zero Trust): Implement Zero Trust and application-layer segmentation policies using ColorTokens platform. Monitor east-west traffic, define security zones, and restrict lateral movement. Work with infrastructure and cloud teams to enforce policy across hybrid environments. Required Qualifications: Education: B.E./B.Tech/MCA/M.Sc. in Computer Science or Information Technology Certification : CEH

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1.0 - 3.0 years

4 - 7 Lacs

Mumbai

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 1-3 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: VMware Server Admin. Experience: 5-8 Years.

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5.0 - 8.0 years

3 - 6 Lacs

Mumbai

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 5-8 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin. Experience: 3-5 Years.

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4.0 - 7.0 years

3 - 6 Lacs

Navi Mumbai

Work from Office

Windows Server Administration AD Management IIS / DNS / DHCP Manage directory structures Manage domains VMWare Administration / VSphere Creating and Managing Virtual Machines and Templates Understanding of ESXi Installation, Configuration and Administration of Windows server 2008, 2012, 2016, 2019 Installing, Configuration & Managing TCP/IP, Active Directory, Group Policy And OU Day to day issues resolutions B.Tech / B.E 24 * 7 Shift

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2.0 - 6.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Job Overview As a WLAN Test Engineer, your primary responsibility is to assess the functionality and performance ofwireless networks/Devices. This includes conducting various tests to verify the network's speed,coverage, security, and overall reliability. You'll collaborate with Developers and quality assurance teamsto identify and resolve any issues that may arise during testing. Additionally, you may be involved indesigning test plans, executing test cases, analysing test results. Job Description Develop and execute test plans and test cases to assess WLAN performance, reliability, and security. Conduct manual and automated tests to validate network configurations, protocols, and features. Perform regression testing to ensure that new changes or updates do not adversely affect network functionality. Identify, isolate, and document defects or issues found during testing, and work closely with development teams to resolve them. Collaborate with cross-functional teams to understand product requirements and provide input on design and implementation considerations. Utilize testing tools and equipment to simulate real-world network scenarios and assess performance under different conditions. Analyze test results and provide detailed reports to stakeholders, including recommendations for network optimization and improvement. Stay updated on industry trends, best practices, and emerging technologies related to WLANtesting and network management. Qualifications Bachelors degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Proven experience in WLAN testing, network testing, or a similar role. Proficiency in network protocols such as TCP/IP, UDP, DHCP, DNS, and HTTP. Strong understanding of wireless networking technologies, including Wi-Fi standards (802.11a/b/g/n/ac/ax), RF fundamentals, and WLAN security protocols (WPA, WPA2, WPA3). Familiarity with network testing tools and equipment such as traffic generators, protocol analyzers, spectrum analyzers, and wireless sniffers. Experience with Android tools and devices is preferred. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex network issues. Effective communication skills, with the ability to collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders. Detail-oriented approach with a commitment to producing high-quality work and delivering accurate test results.

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7.0 - 11.0 years

0 Lacs

karnataka

On-site

As a GCP DevOps Lead, you will be responsible for leading the architecture and infrastructure strategy using Google Cloud Platform (GCP). Your role will involve designing, implementing, and managing CI/CD pipelines, infrastructure as code, and deployment automation to ensure high availability, scalability, and performance of cloud environments. You will guide a team of DevOps engineers in daily operations and project execution, while also implementing and maintaining monitoring, logging, and alerting frameworks such as Stackdriver, Prometheus, and Grafana. Driving security best practices, collaborating with cross-functional teams, and optimizing cost, resource usage, and performance in GCP will be key aspects of your responsibilities. The ideal candidate should possess 7+ years of total experience in DevOps, Cloud, or Infrastructure roles, with at least 3 years of hands-on experience with Google Cloud Platform (GCP). Strong skills in CI/CD tools like Jenkins, GitLab CI/CD, or Cloud Build, along with proficiency in Docker and Kubernetes (GKE) are essential. Experience with Terraform, Ansible, or Deployment Manager, source control systems like Git and Bitbucket, scripting languages such as Python, Bash, or Go, and knowledge of networking components and monitoring tools are also required. Understanding DevSecOps practices and security compliance standards will be beneficial in this role.,

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6.0 - 10.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a SOC Architect at Sennovate, located in Coimbatore, you will be a part of an Information Security managed Security Service provider specializing in Identity and Access Management (IAM) and Security Operations Center (SOC) powered by AI. Your role will involve leading the SOC Team with a strong focus on research and development in the Security domain. If you align with Sennovate's culture, which emphasizes accountability, respect, continuous learning, personal ownership, rejecting average standards, showing gratitude, and valuing time and simplicity, then you are the right fit for this role. Your responsibilities will include providing technical leadership in designing, implementing, and maintaining SOC systems. You will be expected to embrace thought leadership, provide mentorship to team members, and develop strategies to enhance security protocols, incident response, and threat detection capabilities. Additionally, you will drive improvements in SOC processes, workflows, and toolsets, while also leading the R&D team in exploring innovative security solutions. The ideal candidate will hold a Bachelor's degree in Computer Science, Information Technology, or a related field, with 6-10 years of extensive experience in SOC operations, security architecture, and design. Hands-on experience with security tools across various platforms, strong knowledge of Linux and Windows OS, and an understanding of security architectures are required. Additionally, the candidate should have excellent communication and presentation skills, demonstrated expertise in leading R&D initiatives, and relevant certifications such as CISSP, CISM, or CISA would be advantageous. Strong leadership, communication, and problem-solving skills are also essential for this role.,

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0.0 - 4.0 years

0 Lacs

chandigarh

On-site

You should have hands-on experience in PC assembly, troubleshooting, and maintenance, including knowledge of components such as RAM, hard drives, and motherboards. Additionally, a good understanding of network concepts like TCP/IP, DHCP, DNS, along with experience in working with routers, switches, and basic network troubleshooting is highly desirable. Proficiency in operating systems such as Windows, Linux, or macOS, involving installation, configuration, and basic system administration is required for this role. This is a full-time position suitable for Freshers. The benefits include commuter assistance, and the work schedule is during the day shift. The work location is on-site.,

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1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

As a System Admin Level 1 at our company, you will play a crucial role in supporting our customer base, both directly and indirectly. Your primary responsibility will involve interacting with application software and operating systems to diagnose and resolve unique, non-recurring problems in the Hosting Environment. Your major duties and responsibilities will include treating all customers in a professional and respectful manner, handling technical support tickets from web hosting customers, supporting the roll-out of new applications, and providing client support and technical issue resolution via E-Mail, phone, and other electronic media. You will also be troubleshooting various technical issues that customers may encounter with their web hosting services, prioritizing and managing multiple open tickets simultaneously, and successfully completing other duties and projects as assigned. To excel in this role, you should possess computer knowledge, good communication skills, and ideally be a Red Hat Certified Engineer (RHCE) or MCSA/MCSE certified. You must be willing to work in a 24*7 environment and have experience with Hosting Control Panels such as CPanel, WHM, and Plesk. Additionally, you should have expertise in basic installation, server security, server monitoring, an excellent understanding of SMTP, HTTP, FTP, IMAP, POP, and Exim, and experience in installation and modification of Apache, Bind, DNS, PHP, MySQL, and Perl. Managing server backup/restore, DNS Management, and the ability to troubleshoot web hosting and technical procedures are also essential skills for this role. As part of our team, you will need to work well in a constantly changing environment, follow instructions from supervisors and senior colleagues, be confident and passionate, possess strong organizational skills with the ability to multitask effectively, and demonstrate dependability in completing work as expected during assigned shifts. Ideally, you should have 1-2 years of experience in a similar role, and we currently have 5 job openings available at our location in Jaipur, Rajasthan. If you meet the qualifications and are interested in joining our team, please send us an email at [email protected] with the subject line "Hapih Host Tech Support.",

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3.0 - 7.0 years

0 Lacs

jaipur, rajasthan

On-site

As a Linux System Admin Level 2, your primary responsibility will be to provide support for our customer base, both directly and indirectly. This will involve interacting with application software and operating systems to diagnose and resolve unique, non-recurring problems in the Hosting Environment. Your major duties and responsibilities will include treating all customers professionally, handling technical support tickets from web hosting customers, supporting the roll-out of new applications, providing client support and technical issue resolution via email, phone, and other electronic mediums, troubleshooting various technical issues customers may face with their web hosting services, and effectively managing multiple open tickets at once. In addition to these responsibilities, you will be expected to successfully complete other assigned duties and projects. To excel in this role, you should possess computer knowledge, good communication skills, and preferably a B.Tech degree. A Red Hat Certified Engineer (RHCE) certification is preferred, and you should be willing to work in a 24*7 environment. Experience with Hosting Control Panels such as CPanel, WHM, and Plesk, as well as basic installation, server security, and server monitoring, is essential. You should have an excellent understanding of SMTP, HTTP, FTP, IMAP, POP, and Exim, along with the ability to install and modify Apache, Bind, DNS, PHP, MySQL, and Perl. Managing server backup and restore processes, DNS management, and troubleshooting web hosting and technical procedures are also key aspects of the role. Moreover, you must be able to work effectively in a team, adapt to a constantly changing environment, and follow instructions from supervisors and senior colleagues. Your confidence, passion, organizational skills, ability to multitask, and proficiency in using technology will be crucial in fulfilling your responsibilities. We are looking for a dependable individual with at least 3+ years of Level 2 experience in a similar role. The compensation package will be as per the candidate's eligibility, with a minimum service contract of one year. Key factors for this job opening include experience in web hosting, Linux, resolving technical support tickets, client support, and good communication skills in English. If you are someone who thrives in a dynamic technical support environment and enjoys working with customers to resolve their hosting issues, we encourage you to apply for this opportunity.,

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6.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

As a Technical Consulting Engineer and Customer Delivery at Cisco, you will have the opportunity to work with a team of industry experts in developing and deploying cutting-edge Internet technologies. Your role will involve gaining in-depth knowledge of Cisco products and collaborating with various elements of the service chain to provide exceptional support to worldwide customers. In this position, you will be responsible for addressing and resolving product and network issues of moderate to high complexity by leveraging existing issue databases, debugging tools, and lab simulations. Your focus will be on analyzing problems efficiently and identifying effective solutions to ensure high customer satisfaction. Staying updated with the latest technology trends and products will be essential for delivering top-notch support to customers. Working within the CX Technology Group as part of the CX India Theatre, you will engage with diverse customers across different domains, handle sophisticated service requests, and contribute to automation and innovation projects in the security domain. As a Technical Consulting Engineer, you should possess a strong background in the Security domain and have experience with technologies such as NAT, ALG, HA, IDS/IPS, RADIUS, TACACS, VPN technologies, Cisco ISE architecture, and OSI model concepts, among others. To excel in this role, you must demonstrate proficiency in Cisco products like IOS/IOS-XE routers, ASA, FTD, as well as have knowledge of programming languages like Python, Wireshark, and Linux. Additionally, you should have a logical problem-solving approach, strong analytical skills, and a minimum of 8+ years of experience in Security Technologies, preferably with Cisco products. Possessing Cisco Security Certifications and familiarity with VMware would be advantageous. At Cisco, we value diversity, innovation, and collaboration. We believe in creating an inclusive future for all by embracing digital transformation and fostering a culture of creativity and learning. Our team is dedicated to making a difference through technology and continuously evolving to meet the changing needs of our customers. If you are passionate about technology, have a proactive approach to problem-solving, and thrive in a dynamic team environment, we invite you to join us at Cisco where your unique talents will contribute to shaping the future of digital innovation. #WeAreCisco,

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1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

As a Linux System Admin Level 1, your primary responsibility will be to provide support to our customer base in a hosting environment. You will interact with application software and operating systems to diagnose and resolve unique, non-recurring problems while treating all customers with professionalism and respect. Your duties will include handling technical support tickets from web hosting customers, supporting the roll-out of new applications, and resolving client support and technical issues through various communication channels. You will troubleshoot technical issues related to web hosting services, prioritize and manage multiple open tickets simultaneously, and complete assigned duties and projects successfully. To excel in this role, you should have a strong computer knowledge, excellent communication skills, and preferably a B.Tech degree. A Red Hat Certified Engineer (RHCE) certification is preferred, along with experience in working in a 24*7 environment and familiarity with Hosting Control Panels like CPanel/WHM/Plesk. You should also possess skills in server installation, security, monitoring, and management of services like Apache, Bind, DNS, PHP, MySQL, and Perl. Additionally, you must have a solid understanding of protocols such as SMTP, HTTP, FTP, IMAP, POP, and Exim, as well as experience in server backup/restore, DNS management, and troubleshooting web hosting procedures. Your ability to work well in a team, adapt to changing environments, follow instructions, and multitask will be crucial for success in this position. Moreover, you should be confident, passionate, dependable, and willing to work during assigned shifts. With at least 1+ years of experience in a similar role, you will be eligible for a competitive CTC package based on your qualifications and a minimum one-year service contract. Key factors for this job opening include expertise in web hosting, Linux systems, resolving technical support tickets, client support, and proficiency in English communication. The position is based in Jaipur, with two vacancies available for qualified candidates.,

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3.0 - 7.0 years

0 Lacs

vadodara, gujarat

On-site

As an experienced IT Network Administrator, you will play a crucial role in maintaining and supporting our organization's IT infrastructure. Your responsibilities will include ensuring network reliability, device functionality, data security, and providing seamless user support. Your daily tasks will involve maintaining and troubleshooting desktops, laptops, and related hardware/software for optimal performance. You will be required to offer hands-on technical support to users, resolving system issues promptly. Monitoring and configuring network security systems such as firewalls, antivirus, and data protection protocols will be essential for safeguarding our network. In addition, you will be responsible for administering servers, managing routine maintenance, backups, and performance optimization. Managing user accounts, permissions, and group policies will also fall under your purview. Keeping track of IT hardware and software inventory to maintain up-to-date asset records and license compliance will be crucial for efficient operations. Your role will also involve maintaining structured cabling, switches, routers, and wireless devices. Installing, upgrading, and patching operating systems and software as required will be part of your routine tasks. Coordinating with third-party vendors for IT procurement, AMC services, and system warranties will also be necessary. Documentation is a key aspect of this role; you will need to document all IT processes, incidents, and solutions for knowledge sharing and compliance. Implementing and testing data backup and recovery plans regularly will be crucial for data security. Conducting periodic IT audits and recommending improvements to reduce risk and increase efficiency will be part of your responsibilities. Moreover, you will train users on basic IT best practices and tools usage and handle basic administrative tasks such as IT budgeting, purchase requests, and vendor follow-ups. To qualify for this role, you should have a minimum of 3 years of proven experience in IT and network/system administration. Strong understanding of hardware troubleshooting, OS support, and network infrastructure is essential. Proficiency in configuring and managing firewalls, switches, servers, and VPNs is required. Familiarity with Active Directory, DHCP, DNS, and group policy management is also crucial. Experience with backup solutions and disaster recovery planning is preferred. Strong stock/inventory management skills for IT assets and consumables will be beneficial for this role. Excellent documentation, organizational, and communication skills are necessary to excel in this position.,

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

The ideal candidate for this position must have experience in Bluecoat proxy and should possess knowledge of the certificate renewal process, Active Directory concepts, and proxy upgrades. It is essential to be able to work independently with strong time management skills. Additionally, the candidate should have strong communication and interpersonal skills to effectively collaborate with team members. The role requires maintaining consistent work hours and supporting a global environment. The candidate should have solid problem-solving and analytical skills to address technical issues efficiently. A self-starter mentality is crucial, with a focus on continually developing and broadening one's skill set. Demonstrating technical proficiency through the pursuit and achievement of industry certifications is highly valued. The candidate should also have excellent organization and documentation skills to effectively manage tasks and projects. A working knowledge of networking topologies including TCP/IP, DNS, DHCP, SNMP, BGP, OSPF, LAG, Spanning Tree, VOIP, and SIP is required for this role.,

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7.0 - 11.0 years

0 Lacs

pune, maharashtra

On-site

As a Systems Server Administrator, you will be responsible for setting up, configuring, and managing bare metal servers, VMs, and hypervisors. Your role will include building and maintaining Azure HCI Clusters, deploying Windows Server, Linux (RHEL, Ubuntu), and SQL Server environments, as well as managing Active Directory, Domain Controllers, and LDAP integrations. You will also be involved in setting up SSO and user identity integrations, performing backup and restore operations, OS patching, and failover configuration. Additionally, you will support application upgrades, CI/CD pipeline integration, and troubleshoot server issues while ensuring high availability and compliance across the server infrastructure. To excel in this role, you must have a strong hands-on experience with Azure Cloud and HCI, proficiency in managing Windows & Linux environments, and a solid understanding of AD/LDAP, DNS, DHCP, and infrastructure security. Experience with backup tools and monitoring systems will be beneficial. This is a full-time position based in Pune, requiring you to work in a 24x7 rotational shift environment. Immediate joiners are preferred. If shortlisted, your English communication skills, current CTC, expected CTC, and availability to join will be evaluated. You should be comfortable with the work from office setup in Pune and rotational shifts based on project requirements. If you have 7+ years of experience in Server Administration for VMs, Hypervisors, and Bare metal servers, along with expertise in Active Directory, Domain Controllers, LDAP integrations, and HCI Cluster management, you are encouraged to apply. Your top 5 skills relevant to this job role should be highlighted in your application. Join us in maintaining a robust server infrastructure and ensuring seamless operations in a collaborative work environment.,

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6.0 - 10.0 years

0 Lacs

vadodara, gujarat

On-site

As a Senior IT Hardware & Network Engineer, you will be responsible for leading and managing our organization's IT infrastructure. Your expertise in hardware troubleshooting, network management, server administration, and internet infrastructure will be crucial for designing, implementing, monitoring, and supporting all aspects of IT infrastructure across the company. Your key responsibilities will include: 1. Hardware & IT Infrastructure: - Installing, configuring, and troubleshooting desktops, laptops, printers, scanners, and other peripherals. - Managing hardware lifecycle including procurement, deployment, upgrades, repairs, and decommissioning. - Maintaining detailed documentation of hardware assignments and physical asset inventory. 2. Network Administration: - Designing, configuring, and managing LAN/WAN networks, switches, routers, firewalls, and access points. - Monitoring and optimizing network performance to ensure minimal downtime and high availability. - Maintaining secure and reliable internet connectivity, VPNs, and bandwidth allocation. - Ensuring network security through firewalls, VLANs, port configurations, and intrusion detection. 3. Server & Data Center Management: - Administering and maintaining Windows/Linux-based servers, file servers, and domain controllers. - Managing user accounts, Active Directory, group policies, and access control. - Handling server backup, storage management, and disaster recovery solutions. - Performing routine maintenance, patching, and system upgrades. 4. Internet and Communication Systems: - Maintaining internet service, DNS, DHCP, proxies, and ensuring secure browsing policies. - Managing VoIP systems, email servers, and collaboration tools (MS Exchange, M365, G Suite, etc.). - Coordinating with ISPs for uptime, outages, and upgrades. 5. IT Inventory Management: - Creating and maintaining a comprehensive IT asset inventory system (hardware, licenses, etc.). - Monitoring stock levels of IT consumables and equipment. - Generating periodic inventory reports and audits for compliance. 6. Technical Support and Leadership: - Providing L2/L3 support for hardware, software, and network issues. - Mentoring junior IT staff and assigning troubleshooting tasks as needed. - Coordinating with vendors and service providers for AMC, warranties, and escalations. Required Skills and Qualifications: - Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience). - Minimum 5-8 years of experience in IT hardware, networking, and server management. - Strong knowledge of LAN/WAN technologies, cabling, IP addressing, subnetting, and routing. - Proficiency in managing Windows/Linux servers, DNS, DHCP, and Active Directory. - Experience with virtualization (VMware, Hyper-V) and backup solutions. - Familiarity with IT asset management tools and practices. - Certifications like CCNA, MCSA, CompTIA Network+/Server+ are a plus. - Strong troubleshooting, documentation, and communication skills. Preferred Traits: - Attention to detail and process-driven mindset. - Excellent time management and ability to handle multiple priorities. - Ability to work independently and under pressure. - Strong team collaboration and leadership capabilities. This is a full-time, permanent position that requires a proactive individual with a strong technical background and leadership skills.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

The role requires 2-4 years of IT experience and a high-end L1+ profile. This position involves performing technical design for large complex projects and providing advanced technical support for Business Unit Operations. You should have a strong working knowledge and experience with Microsoft Windows operating systems including 2003, 2008, 2012, and 2016. Additionally, basic knowledge of VMWare ESX, VSphere, Vcenter, and working knowledge of Patch Management tools like SCCM and WSUS are required. Candidates should possess good knowledge of Active Directory, DNS, and DHCP, as well as Microsoft Clusters and NLB. Familiarity with Antivirus management for operating systems and Internet Spam Filter products is essential. Knowledge of ITIL processes and experience with Rubrik Back Tool would be beneficial for this role.,

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

As a QA Automation Engineer at NETGEAR, you will be a key player in validating the next-generation cybersecurity platform, covering technologies such as SASE, NGFW, ZTNA, SWG, VPN, and SD-WAN. Your responsibilities will include developing end-to-end test automation, validating integrations across distributed systems, and ensuring the reliability, performance, and security of the platform at scale. This role is crucial in maintaining the quality and robustness of the entire solution stack, encompassing desktop agents, backend services, secure networking layers, and cloud policy engines. You will work at the intersection of security engineering, automation, and platform validation, building scalable test solutions that verify advanced capabilities across SASE, NGFW, Zero Trust, and secure connectivity services. Your efforts will focus on ensuring the stability, interoperability, and performance of a distributed security platform that spans endpoints, networks, and cloud infrastructure. Key Responsibilities: - Build and maintain end-to-end test suites for functional, integration, performance, and interoperability testing across various components. - Design and develop automated test frameworks and pipelines to validate complex, distributed cybersecurity systems. - Simulate real-world network scenarios and security policies to validate platform behavior in diverse enterprise environments. - Collaborate with developers and architects to define test strategies for SASE and Firewall solutions. - Ensure scalability, robustness, and failover behavior of the platform under production-scale workloads and simulated attack conditions. - Analyze test results, triage defects, and work closely with engineering teams to maintain high product quality. - Stay updated with advancements in network security, protocol testing, automation tooling, and cloud-native QA practices. Required Qualifications: - Bachelor's degree in computer science, engineering, or a related technical field. - 3-5 years of experience in system-level testing and automation for large-scale distributed platforms, preferably in networking or cybersecurity domains. - Hands-on experience testing networking/security systems such as firewalls, VPNs, SWG, SD-WAN, or ZTNA gateways. - Familiarity with protocols and traffic flows including TCP/IP, DNS, HTTP(S), IPsec, and TLS. - Proficient in analyzing logs, traces, and network captures for debugging and verification. - Strong automation scripting skills in Python, Bash, and familiarity with automation tools. - Proficiency in REST API testing and experience with test automation frameworks and CI/CD pipelines. - Experience working in Linux environments and writing automation for system and network validation. - Exposure to cloud-native environments, containers, and test orchestration tools is a plus. - Strong analytical and communication skills with a proactive approach to quality assurance in secure environments. Preferred Qualifications: - Exposure to performance, scalability, chaos, or failover testing in distributed systems. At NETGEAR, we are dedicated to unleashing connectivity's full potential with intelligent solutions that delight and protect. We value our employees as essential building blocks of our success and commit to living by our core values: Dare to Transform, Connect and Delight, Communicate Courageously, and Win It Together. If you are passionate about technology and seeking a rewarding career to make an impact, join our network and help shape the future of connectivity.,

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1.0 - 5.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and contribute Knowledge Articles Timely Communication of Priority Issues to the respective stakeholders and coordinate until resolution. Document detailed and accurate notes, record them on ITSM tool Technical Skill set Voice Call Handling: excellent knowledge of handing voice calls and multitasking. Email Communication: professional email writing skills. Chat Communication: professional chat writing skills and multitasking. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on functioning and configuration of Microsoft Exchange client. AD: Knowledge on - Active directory, Proxy, DNS, Group Policy. Network: Knowledge on LAN setup, basic routing and switching, passive networking. Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting. Desktop, Laptop, Handheld devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge. Troubleshooting: Remote troubleshooting experience : Desktop, Laptops, Notebook, iPhone, Network printers, etc Printers: Hands on experience on managing printers (Local & Network printers) - Lex Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools. ITIL: Knowledge of ITIL processes and procedures. A+: knowledge of A+ processes and procedures. KM: Knowledge management understanding, review & create new knowledge articles. MS Office: Good / excellent knowledge for support of MS Office and standard software Job Description of Service Desk Analyst Windows & Smartphones: Windows operating system knowledge (e.g. Windows 7, 8.1, 10), Windows smartphone and telecommunication knowledge. COTS (standard SW, standard HW) O365: Understanding of Microsoft Office (e.g. Office 365) Key Performance Indicators (KPIs): Ensure all the User contacts are responded within the defined Turn Around Time All the L1 Incidents are resolved as per the defined Resolutions Timelines Follow-up on individual ticket stacks to ensure that tickets are addressed on a timely basis and ageing is kept at minimum. Ensure Quality Ticket Coding and Classification for all tickets being logged and processed. Taking ownership of calls/emails logged by his/her colleagues in his/her absence. Mentoring and providing floor support to the newly joined associates. Should be proactive in assisting the colleagues, during High Volume Time. Competencies: High Level of Communication Skills and ability to comfortably handle International Customers. Experience in Service Desk/Technical Support and in a Call Taking Role and competent to engage in first line interactions with end users. Flexibility to work in a 24*7 environment is mandatory Knowledge about Incident and Service desk management. Understanding of ITIL concepts Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues. Qualification: High school, Graduate, Diploma, IT education or comparable IT professional experience Fresher (U1) Experience in years (U1) 1 to 2 years Relevant Experience (U2) 2+years Interested candidates please share your Resumes to careers@glympsehr.com Contact Manya @6364808230 / 9606523804 / 6364803282 / 6364863742

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1.0 - 6.0 years

2 - 4 Lacs

Pune

Work from Office

Domain - Technical Support International Voice Min 1 Yr Exp Into Technical Support CTC - Up to 4 LPA Work From Office 24*7 US Rotational Night Shift 5 Days Working 2 Days Rotational Off Graduation is must Contact-divyanshi(8905115503) Perks and benefits 2 ways Cab Allowances and incentives

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3.0 - 8.0 years

6 - 9 Lacs

Gurugram

Work from Office

Security Analyst Req number: R5734 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Security Analyst ready to take us to the next level! If you understand ISMS, Information Security, Vulnerability Management and are looking forward to your next career move, apply now. Job Description We are looking for a Security Analyst . This position will be full-time and Onsite Gurugram. What You’ll Do Ensure compliance with security standards and frameworks (e.g., ISO 27001). Assist in the development and enforcement of internal security policies and procedures. Conduct regular audits to ensure compliance with established security protocols and guidelines. Coordination with relevant stakeholders to identify, assess, and prioritize security vulnerabilities across systems and networks. Coordinate in performing vulnerability assessments and penetration testing to ensure system defense are robust. Collaborate with IT teams to recommend and implement patches, fixes, or configuration changes to address vulnerabilities. Continuously monitor network traffic, security logs, and systems for any signs of security breaches or irregularities. Maintain and manage security tools (e.g. Next gen AV, EDR, SIEM). Educate employees on information security best practices, including secure password policies and safe internet use. What You'll Need 3+ years of experience in a Security Analyst or related role. Hands-on experience with security monitoring, vulnerability management, and incident response. AV, EDR/XDR, SIEM, Network protocol. Incident Response. Vulnerability Assessment. Familiar with the Secure SDLC Framework. Strong analytical and problem-solving skills. Excellent understanding of network protocols (TCP/IP, DNS, HTTP, etc.). Experience with vulnerability management and penetration testing tools. Familiarity with risk management and compliance requirements. Windows/Linux administration. Conduct regular system scans, security checks, and updates to ensure the security tools are functioning optimally. Provide guidance on handling sensitive data and maintaining security hygiene. Document security incidents, investigations, and actions taken for compliance and future reference. Contribute to risk assessments and assist in the identification of key risk areas for the organization. Investigate security incidents, respond promptly, and report findings to the management team. Physical Demands Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor. Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

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6.0 - 11.0 years

4 - 8 Lacs

Navi Mumbai

Work from Office

Experience: 6+ years of proven working experience with Office 365 administration and problem solving. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage to Users & Groups on Microsoft 365 through GUI as well as PowerShell. Understanding & managing all licenses as per an Organization policy based on users grade & assigning licenses through GUI as well as Windows PowerShell. Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users, export message trace report & skill to examine it. End user support/Service Desk Support / Work ticket queue daily. Excellent troubleshooting skills & complex support issues Support Desktop and mobile devices, Remote support Create support articles and maintain overall KB. Contact users for follow ups and additional detail as needed Respond to escalations and high priority request and issues Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support users Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs. ESSENTIAL KNOWLEDGE & SKILLS: Good knowledge on ADFS, ADFS Proxy, AAD Connect, Exchange SMTP & SMTP Relay servers behaviors troubleshooting skills for server issues. Basic knowledge on Azure Active Directory IAM & RBAC. Technical ability to troubleshoot and solve issues. Expert skills in managing and administering Office 365 user provisioning / deprovisioning, permissions, access, etc. Have good understanding of Mobile Messaging Technologies: Exchange Active Sync Iphone, iPAD, Android Technical ability to troubleshoot and solve issues. Excellent customer service skills &Meet defined deadlines Ability to work as a team & work flexible hours and be on-call Ability to communicate a clear and concise status Must be an independent problem solver with troubleshooting, decision making and analytical skills

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