57 Dns Configuration Jobs - Page 3

JOB TITLE : Sr. Technical Support Engineer (US Process) JOB DESCRIPTION : Ticket work Each agent should close 12 tickets per day (Roughly 36-45 replies per day) Agents are expected to maintain a 4.0 (of 5) min. satisfaction rating or higher (based on customer feedback through our ticketing system) Identify issues based on symptoms, error, or debug logs (Ref. Internal KB/KI or Public Support KB) Escalate tickets to Tier 2 following escalation SOPs May require remote access to inspect/confirm issue on client-side Outbound Ticket Callouts as needed (for supervised remote session or clarifying details/issues) Take client calls for addressal of their queries. Skills & Experience : Quality communication skills for calls and ticket communication Familiar with Network Environments and Network Troubleshooting Familiar with Server Environments (Hardware, RAID, ADS, etc.) Familiarity with Linux or Linux CLI At least 2+ years of experience in a related Technical Support oriented environment Certifications are a plus: Linux: LPIC, RHCP (Red Hat), Linux+ Networking: CCNA, Cisco, etc. Other Related: MCSE, MCP, etc. Shift timings: Rotational Shifts (US Shifts) Working days: Rotational with two days off in a week Work Model: Work from office Location: Bangalore Job Type: Contract job of 1 year ( can get extendable based on your performance) Payroll company name : Solid Systems Global, HBR LayoutRole & responsibilities

Key Responsibilities: Domain Configuration & Authentication: Set up DNS records (SPF, DKIM, DMARC) for each sending domain. Ensure proper domain alignment to prevent spam issues. Bulk Email Platform Setup: Configure tools like Mailchimp, SendGrid, Amazon SES, or custom SMTP servers . Integrate APIs if automated sending is required. IP Reputation Management: Monitor IP warming if using a dedicated IP. Manage blacklisting issues and maintain good sender scores. Email Deliverability Monitoring: Use tools like Postmark, Mailgun, or GlockApps to track bounce rates, open rates, and spam flags. Compliance & Security: Ensure GDPR, CAN-SPAM, or other legal compliance . Set up proper TLS encryption for outgoing emails. Troubleshooting Support: Handle email bouncebacks , SMTP errors , and authentication issues . Assist non-technical teams in formatting and sending email campaigns.

Working knowledge of File Server along with NTFS permissions Group Policy Understanding Active Directory, OS migration concepts and DNS services working knowledge of Azure AD Knowledge of Server RAID configurations Contact -9953764452 -Shivani

Hiring for SR.International Tec support Process - microsoft 365 5.4 to 8.6 lpa 1 yr tech support experience required one side drop and cab incentives Excellent communication required. B2b client handling role contacts 8851848140 9953312325 Required Candidate profile Good Experience And Knowledge Of technical ,Window troubleshooting , I.P. ADDRESS,LAN,WAN,BROAD BAND Etc. Advance Technical knowledge and experience Excellent English Communication Is Mandatory

Location: Mumbai (ITC - Mumbai Colaba) Job Title Desktop Support - Mumbai Colaba Job Description Must Have knowledge & Experience Knowledge of LAN and WAN Systems First level Support to end users Escalation and resolution follow-up with other parties like vendors Microsoft Office Suite 2003/2007/2013 Configuration and support of MS-Outlook,O365 and other emailing systems Support Skype/Teams Windows XP/7/10 and Apple Macintosh Operating systems Understand Active directory Understand protocols LAN/WAN, TCP/IP, DNS, DHCP, FTP, VPN, Cisco Router, Switch and Hubs Configure/troubleshoot standalone and Network Printers, Scanners, Network Cards, Memory and other peripheral devices Network end point testing Antivirus End point protection Should be able to configure and trouble-shoot business standard applications

Required Skills and Experience Strong foundational understanding of DNS, DHCP, and IPAM (DDI) Experience with BlueCat preferred; Infoblox or similar DDI tools acceptable with strong fundamentals Scripting proficiency, especially in: Python (preferred) PowerShell (heavily used in runbooks) Familiarity with API-based integrations and ability to work with REST APIs Basic troubleshooting skills in environments using tools like Splunk for log analysis Preferred Characteristics Strong automation mindset and a desire to reduce manual work Comfortable operating in a hybrid environment of operations and engineering Adaptable and collaborative; willing to work with software developers and participate in toolchain improvements Willingness to learn and evolve into a more engineering-focused role over time Day-to-Day Responsibilities Handle external DNS requests via manual workflows and ServiceNow tickets Investigate operational issues with DNS and DHCP, especially complex cases escalated from the L2 team Maintain BlueCat systems, including patching and change-controlled updates Support various ad hoc tasks such as data validation, record migration, and backup logistics Execute and maintain existing automation scripts and runbooks Collaborate with new software developers on API and automation tool development Proactively identify and automate high-volume or error-prone manual tasks Assist in modernization of the external DNS workflow Gradually shift from operations support to engineering and development responsibilities

Job description Shadowcast India is hiring a Microsoft 365 Support Engineer to provide expert technical support for our financial services clients across the US, UK, and Europe. This client-facing, hands-on role involves managing and supporting Microsoft 365 environments, resolving endpoint issues, and troubleshooting core network and connectivity problems. As part of our global support team, you will play a key role in ensuring system reliability, security compliance, SLA fulfillment, and overall client satisfaction across diverse environments. Role & responsibilities: Microsoft 365 Administration & Support Microsoft 365 Administration (Exchange Online, Teams, SharePoint Online, OneDrive, Azure AD / Entra ID) Intune / Microsoft Endpoint Manager (Device Enrollment, Autopilot provisioning, Compliance Policies, App Protection) Microsoft 365 Security & Compliance (Purview, eDiscovery, Retention Policies, Litigation Hold) Licensing management (Microsoft 365 Business Premium, E3, E5, EMS, Defender) using group-based licensing Advanced Windows troubleshooting (performance, drivers, profiles, updates, Autopilot errors) PowerShell scripting for bulk administration and automation Documentation & Governance Maintain clear and up-to-date technical documentation for client-specific configurations, policies, and project implementations Support operational best practices aligned with ISO27001 and other security frameworks Develop internal knowledge base (KB) articles and training materials to enable Tier 1 and Tier 2 teams Monitoring & Compliance Proactively monitor Microsoft 365 environments using built-in tools and dashboards for early issue detection and resolution Assist in ensuring Microsoft 365 usage remains compliant with both internal policies and external regulatory requirements Contribute to audit readiness activities and support periodic security posture assessments Technical Skills: Strong understanding of TCP/IP, DNS, DHCP, VPN, VLANs, NAT/PAT, and firewalls Troubleshooting of DNS and DHCP issues Configuration and support for VLANs Knowledge of NAT/PAT including port forwarding SSL certificate management Email authentication protocols: SPF, DKIM, DMARC Microsoft Defender for Endpoint integration with Intune PowerShell scripting for automation and diagnostics Familiarity with Microsoft Secure Score and Compliance Manager Basic experience with virtualization (Hyper-V or VMware) Hands-on experience with Exchange Online, Teams, SharePoint, OneDrive, Intune, and Azure AD General Requirements: 6+ years of experience in Microsoft 365 support (helpdesk, IT support, or MSP environment) Strong English communication skills for client-facing support and documentation (spoken and written) Ability to explain technical concepts to non-technical users Skilled in handling and resolving complex technical issues independently Experience with client interaction, documentation, and escalation management Proactive, organized, and customer-focused approach to support delivery Work Schedule: Work Days: Monday to Friday Work Duration: 8 hours/day Alignment: UK business hours (GMT OctMar, BST MarOct) Shift Window (IST): 11:30 AM 11:00 PM, staggered shifts to ensure full coverage Time Off: Generous holidays aligned with international client calendars Compliance & Security: Due to the regulated nature of our clients in financial services, all staff are required to adhere to strict data protection, cybersecurity, and client-specific compliance protocols, including GDPR and ISO 27001 standards.